pod POINT PP-D-MK0054-1 Solo 3S Chargers User Guide

: August 2, 2024
: pod POINT

Table of Contents

pod POINT PP-D-MK0054-1 Solo 3S Chargers
Specifications
Product Usage Instructions
Introduction
How to use your charger
Status Lights
How to connect to Wi-Fi
The Pod Point App
FAQ
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

pod POINT PP-D-MK0054-1 Solo 3S Chargers

Specifications

Product Name : Pod Point Solo 3S
Model Number: PP-D-MK0054-1
Website: www.pod-point.com

Product Usage Instructions

Start Charging

Plug your electric vehicle into the charger at your home.
The LED light on the charger will turn green, indicating that the charging has started.
If paired with the Pod Point App, a default overnight charging schedule will be applied.

Stop Charging
If you need to stop the charge early:

Unlock your vehicle.
Remove the cable from the vehicle.
Remove the cable from the charger (for universal cables).

Note: Holster tethered chargers after use and store universal cables in a dry location.

In-Vehicle Settings
Disable any charge schedules or settings within your vehicle’s infotainment system or smartphone app to control the charger from the Pod Point App.

Status Lights

The LED light on the Solo 3S indicates different statuses:

Flashing white: Powering on or updating software.
Solid blue: Standby mode, not connected to Wi-Fi, or reconnecting.
Blue flashing pink: Connected to Wi-Fi and communicating with Pod Point.
Solid green: The vehicle is charging.
Flashing green: Vehicle is fully charged or charging is paused.
Solid yellow/Flashing yellow: The vehicle is plugged in, the scheduled charge is set, waiting to start charging or the charger is paused by the Auto Power Balancing system.
Red/Flashing red: Indicates a fault. Reset by turning off and on at the fuse box before contacting support.

Introduction

This user guide is for Pod Point Solo 3S chargers that have been installed on domestic or residential properties.
For commercial Solo 3 chargers, please see our user guide here.
For Solo 3 home chargers, please refer to this user guide here.

How to use your charger

Start charging
Once your charger has been installed at your home, you can use it to charge your EV. To start, you need to plug your vehicle in. You should notice the LED light turn green on your home charger after a few moments, indicating your car is charging. A default overnight charging schedule will be applied if you’ve paired the charger with your Pod Point App account. This will appear Monday- Sunday 00:00-05:00. If you have an active charging schedule set, the status light will turn yellow when you first plug in and green when it reaches the set charging hours.
Charging during overnight periods is highly recommended, as energy rates are typically at their lowest.
At any time, you can deactivate Charge Scheduling and return your charger to manual mode in the app. For more information, see the app user guide here.

Stop charging
If your vehicle is following a charge schedule, it will stop charging automatically when the schedule ends. If you need to stop the charge early, you can follow these steps:

Unlock your vehicle
Remove the cable from the vehicle
Remove the cable from the charger (universal only)

Please note : tethered chargers must be holstered to protect the cable after use.
Universal cables must also be removed and stored in a dry location

In-vehicle settings
Many new electric vehicles offer charge settings or scheduling features built into their infotainment systems. You’ll need to ensure any charge schedules or settings within your car or car’s smartphone app have been disabled if you wish to control your charger from the Pod Point App.

Status Lights

The LED light on the front of your Solo 3S indicates its current status. You’ll see one of the following appear on your home charger:

No light at all?

If your charger’s status light is off, this can be a sign there is no power to the charger. Trace the cable back to the breaker switch/fuse switch, usually found in your consumer unit/fuse box. You may find the breaker switch in a different location from the fuse box.
To test the power, push the breaker switch down until you hear a click. Lift the switch back up. It should stay in position if it’s working properly.
If this doesn’t resolve the issue, you may fault with the breaker switch or the charger.

How to connect to Wi-Fi

Download the Pod Point App
Everything you need to connect your charger to Wi-Fi can be done from the Pod Point App. Simply, search Pod Point in your phone’s app store.

Head to the At Home tab

Once you’re logged in, head to the At Hometab. Click the icon in the top right corner as shown in the screenshot on the right.

Connect to Wi-Fi
Follow the on-screen instructions within the app to connect your charger to Wi-Fi. You may need your charger’s connection QR code, for example below. This is a sticker that is usually applied to your fuse box after installation.

Note : Pod Point home chargers only support 2.4GHz Wi-Fi frequency.

If you are struggling to locate your connection sticker, please contact Pod Point Customer support on 020 7247 4114.

You’re connected
Once you’re connected to Wi-Fi, the solid blue LED light on the front of the charger may start flashing pink. This shows it’s communicating with Pod Point.

The Pod Point App

Download the Pod Point App, available for both iOS and Android to unlock a host of smart features.

And more!

We are continuously updating and innovating our smart features, aimed at improving convenience, reducing your costs, and cutting your carbon.
We often release new and improved features on the app, so ensure your charger is connected to Wi-Fi and your app is always up-to-date.
For an in-depth guide on how to set up and make the most of the app, check out our App User Guide.

Still have questions?
Find many more in-depth articles on our Help Centre or get in touch via these links.

Join our EV community

Say hello to thousands of other EV drivers by sharing a picture of your Solo and tag us on any of the channels below.
Need advice? The EV community is a knowledgeable and helpful bunch – just give them a shout, we were all new to charging once!

Search Pod Point on social media:

www.pod-point.com

FAQ

Q: What should I do if there is no light on the charger?
- A: If the status light is off, check if there is power to the charger. Trace the cable back to the breaker switch/fuse switch, usually found in your consumer unit/fuse box.