E60 Poly Studio Release Notes Instruction Manual

: July 31, 2024
: Poly

Table of Contents

E60 Poly Studio Release Notes
Specifications
Product Information
Supported Operating Systems
Supported Peripherals
Poly Studio E60 PoE+ Power Requirements
Usage Instructions
Frequently Asked Questions (FAQ)
Q: Can I use a different USB cable with the Poly Studio
Q: What happens if I do not meet the specified power

E60 Poly Studio Release Notes

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Specifications

Software version: 1.0.4.2
Release date: June 2024

Product Information

The Poly Studio E60 is a video conferencing camera that includes
support for the Icron USB 3.0 Raven 3104 Pro extender. It is part
of the Poly VideoOS 4.2.2 ecosystem, ensuring compatibility with
other Poly products.

Supported Operating Systems

Operating System	Version
Windows	Windows 11, Windows 10
macOS	14 (Sonoma), 13 (Ventura), 12 (Monterey)

Supported Peripherals

Poly recommends using the provided USB Type-B to USB Type-A
cable.
If using a network category-based USB extender, ensure it is
terminated and certified to the 10-gigabit network standard.
Supported USB extenders: Icron USB 2.0 Ranger 2311, Icron USB
3.0 Raven 3104 Pro

Poly Studio E60 PoE+ Power Requirements

To power the Poly Studio E60 camera using a PoE+-enabled
Ethernet port, ensure the port can supply 30W PoE+ Type 2 / Class 4
power with a voltage range of 50V to 57V.

Usage Instructions

Connect the Poly Studio E60 camera using the provided USB
Type-B to USB Type-A cable.
If using a USB extender, ensure it meets the required network
standard and certification.
To power the camera, connect it to a PoE+-enabled Ethernet port
meeting the specified power requirements.

Frequently Asked Questions (FAQ)

Q: Can I use a different USB cable with the Poly Studio

E60?

A: It is recommended to use the USB Type-B to USB Type-A cable
provided with the device for optimal performance.

Q: What happens if I do not meet the specified power

requirements for PoE+?

A: Failure to meet the power requirements may result in the Poly
Studio E60 camera not functioning correctly or not powering on at
all.

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Poly Studio E60 Release Notes
SUMMARY This document provides end-users and administrators with information about a specific release of the featured product.

Table of contents
1 Poly Studio E60 release notes 1.0.4.2 ………………………………………………………………………………………………… 1 What’s new…………………………………………………………………………………………………………………………………… 1 Products tested with this release …………………………………………………………………………………………………….. 1 Supported operating systems and peripherals…………………………………………………………………………………… 2 Poly Studio E60 PoE+ power requirements ………………………………………………………………………………………. 3 Using the remote control ………………………………………………………………………………………………………………… 3 Resolved issues in Poly Studio E60 1.0.4.2………………………………………………………………………………………. 3 Known issues in Poly Studio E60 1.0.4.2………………………………………………………………………………………….. 3
2 Poly Studio E60 release notes 1.0.3.3 ………………………………………………………………………………………………… 5 What’s new…………………………………………………………………………………………………………………………………… 5 Products tested with this release …………………………………………………………………………………………………….. 5 Supported operating systems and peripherals…………………………………………………………………………………… 6 Poly Studio E60 PoE+ power requirements ………………………………………………………………………………………. 7 Updating the camera software ………………………………………………………………………………………………………… 7 Resolved issues in Poly Studio E60 1.0.3.3………………………………………………………………………………………. 7 Known issues in Poly Studio E60 1.0.3.3………………………………………………………………………………………….. 7
Appendix A Product resources and additional information………………………………………………………………………… 9 Security updates …………………………………………………………………………………………………………………………… 9 Security policy ………………………………………………………………………………………………………………………………. 9 Language support …………………………………………………………………………………………………………………………. 9 Getting help………………………………………………………………………………………………………………………………… 10
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1 Poly Studio E60 release notes 1.0.4.2

Poly announces the release of Poly Studio E60 1.0.4.2 as part of Poly VideoOS 4.2.2. Software version: 1.0.4.2 Release date: June 2024 For more information, review the Poly Studio E60 1.0.4.2 Release Notes.

What’s new
This release of Poly Studio E60 includes new features and important field fixes.
NOTE: Poly delivers the Poly Studio E60 1.0.4.2 software as part of Poly VideoOS 4.2.2. For more information on Poly Studio E60 features, compatibility, known issues, and resolved issues with Poly VideoOS, review the Poly VideoOS 4.2.2 Release Notes.
Poly Studio E60 1.0.4.2 includes the following new feature:
Support for the Icron USB 3.0 Raven 3104 Pro extender

Products tested with this release

Poly products are tested extensively with a wide range of products. The following tables provide information on the products tested for compatibility with this release.

Poly strives to support any system that is standards-compliant, and Poly investigates reports of Poly systems that don’t interoperate with other standards-compliant vendor systems.

Poly recommends that you upgrade all your Poly systems with the latest software versions. Any compatibility issues may already have been addressed by software updates.

The following list isn’t a complete inventory of compatible equipment, but the products that have been tested with this release.

Table 1-1 Poly endpoints

Product

Tested Versions

Poly G7500

Poly VideoOS 4.2.2

Poly G62

Poly VideoOS 4.2.2

Poly TC8 and Poly TC10

6.0.2-211698

Poly Studio E60 release notes 1.0.4.2 1

Table 1-1 Poly endpoints (continued) Product Poly TC8 and Poly TC10 with Zoom Rooms on Windows
Poly TC8 and Poly TC10 with Tencent Meeting Rooms on Windows

Tested Versions Zoom Rooms Version: 5.17.7.6 Controller version 6.0.2-211698 3.21.250.594 Controller version 6.0.2-211698

Table 1-2 Partner applications Client Tencent Meeting Tencent Room Zoom App Zoom Rooms on Windows

Windows version 3.26.1(462) 3.22.260(538) 5.16.2(22807) 6.0.0(4016)

macOS version 3.26.11 (412) 3.21.250 (533) 6.0.11 (35001) N/A

Supported operating systems and peripherals

The following tables include the operating systems and peripherals supported on Poly Studio E60.

Operating systems

Table 1-3 Supported operating systems

Operating system

Version

Windows macOS

Windows 11 Windows 10 14 (Sonoma) 13 (Ventura) 12 (Monterey)

Peripherals
NOTE: Poly recommends only using the USB Type-B to USB Type-A cable that comes with your device. If you use a network category-based USB extender, you must use Category 6A/7/8 cables that are terminated and certified to the 10-gigabit network standard.
Supported USB extenders and cables
Icron USB 2.0 Ranger 2311 Icron USB 3.0 Raven 3104 Pro

2 Chapter 1 Poly Studio E60 release notes 1.0.4.2

Poly Studio E60 PoE+ power requirements
You must adhere to certain requirements when using a Power over Ethernet (PoE)+-enabled Ethernet port to power the Poly Studio E60 camera.
To power the Poly Studio E60 camera using a PoE+-enabled Ethernet port, the port must be capable of supplying 30 W PoE+ Type 2 / Class 4 power with a port voltage range of 50 V to 57 V.
The maximum power to the device is 25.5 W, with a voltage range to the device of 42.5 V to 57 V.
Using the remote control
Use the remote control to adjust your Poly Studio E60 camera and manage other features when using it with a laptop.
NOTE: If you use the Poly Studio E60 camera with an Android system, manage settings by using a touch controller or the relevant video conferencing system’s remote control.

Resolved issues in Poly Studio E60 1.0.4.2

Review the resolved issues in this release.

Table 1-4 Resolved issues

Category

Issue ID

Partner application

OV-144

Description

Workaround

When connected to an HP PC using the Tencent Room App, PTZ buttons may not work on the Tencent Room user interface.

Use the Poly Studio E60 remote control to turn off camera tracking, then set PTZ options from the Tencent Room user interface.

4 Chapter 1 Poly Studio E60 release notes 1.0.4.2

2 Poly Studio E60 release notes 1.0.3.3
Poly announces the release of Poly Studio E60 1.0.3.3 as part of Poly VideoOS 4.2.0. Software version: 1.0.3.3 Release date: April 2024 For more information, review the Poly Studio E60 1.0.3.3 Release Notes.
What’s new
Poly introduces the Poly Studio E60 camera, a mechanical pan-tilt-zoom (MPTZ) 4K camera for large meeting rooms. NOTE: Poly Studio E60 includes the following features: Poly DirectorAI, which includes presenter tracking and group framing Connections to Poly Android and Windows-based video systems Tencent and Zoom certified Poly delivers the Poly Studio E60 1.0.3.3 software as part of Poly VideoOS 4.2.0. For more information on Poly Studio E60 features, compatibility, known issues, and resolved issues with Poly VideoOS, see the Poly VideoOS 4.2.0 Release Notes.
Products tested with this release
Poly products are tested extensively with a wide range of products. The following tables provide information on the products tested for compatibility with this release. Poly strives to support any system that is standards- compliant, and Poly investigates reports of Poly systems that don’t interoperate with other standards-compliant vendor systems. Poly recommends that you upgrade all your Poly systems with the latest software versions. Any compatibility issues may already have been addressed by software updates. The following list isn’t a complete inventory of compatible equipment, but the products that have been tested with this release.
Poly Studio E60 release notes 1.0.3.3 5

Table 2-1 Poly endpoints Product Poly G7500 Poly TC8 Poly TC10 with Zoom Rooms on Windows

Tested Versions Poly VideoOS 4.2 6.0.0-211527 Zoom Rooms Version: 5.17.6 (3670) Controller version 5.17.5 (2521)

Table 2-2 Partner applications Client Tencent Meeting Tencent Room Zoom App Zoom Rooms on Windows

Windows version 3.24.2(407) 3.20.640(610) 5.16.2(22807) 5.17.6 (3670)

macOS version 3.24.3(401) 3.21.250(533) 5.17.5(29101) N/A

Supported operating systems and peripherals

The following tables include the operating systems and peripherals supported on Poly Studio E60.

Operating systems

Table 2-3 Supported operating systems

Operating system

Version

Windows

Windows 11

macOS

Windows 10 14 (Sonoma)

13 (Ventura)

12 (Monterey)

Peripherals

NOTE: Poly recommends only using the USB Type-B to USB Type-A cable that comes with your device. If you use a network category-based USB extender, you must use Category 6A/7/8 cables that are terminated and certified to the 10-gigabit network standard.

Table 2-4 Supported USB 2.0 extenders and cables Model Icron USB 2.0 Ranger 2311

Part Number Poly PN: 2583-87590-001 (NA) 00-00401 (NA)

6 Chapter 2 Poly Studio E60 release notes 1.0.3.3

Poly Studio E60 PoE+ power requirements
You must adhere to certain requirements when using a Power over Ethernet (PoE)+-enabled Ethernet port to power the Poly Studio E60 camera.
To power the Poly Studio E60 camera using a PoE+-enabled Ethernet port, the port must be capable of supplying 30 W PoE+ Type 2 / Class 4 power with a port voltage range of 50 V to 57 V.
The maximum power to the device is 25.5 W, with a voltage range to the device of 42.5 V to 57 V.
Updating the camera software
Depending on your individual setup, you will have a specific update pathway.
If you are using the Poly Studio E60 camera with a PC, updates will be pushed automatically through Windows Update.
If you are using the camera with a Poly G7500 video conferencing system, software updates are handled through the connected system using Poly Lens portal. For more information on using the Poly Lens portal, go to https://info.lens.poly.com/.
NOTE: The update takes approximately 12 minutes to complete. The power LED blinks white, and then both LEDs turn off for approximately 1 minute. Do not turn the camera off during this process.
The camera turns back and the power LED glows steady white indicating that the update is complete.
NOTE: For a complete list of LED behaviors on the Poly Studio E60 camera, review the Poly Studio E60 User Guide.

Resolved issues in Poly Studio E60 1.0.3.3
This is the initial release of this product. There are no resolved issues in this release.

Known issues in Poly Studio E60 1.0.3.3
Review the known issues in this release.

NOTE: These release notes don’t provide a complete listing of all known issues for the software. Issues not expected to significantly impact customers with standard voice and video conferencing environments may not be included. In addition, the information in these release notes is provided asis at the time of release and is subject to change without notice.

Table 2-5 Known issues Category Peripherals

Issue ID OV-140

Description

Workaround

Testing with the Icron USB 3.0 Raven 3104 resulted in inconsistent camera performance, therefore it is not supported at this time. A fix for this issue is planned for the first Poly Studio E60 maintenance release.

None.

Poly Studio E60 PoE+ power requirements 7

Table 2-5 Known issues (continued)