hotfix 11837 Blue Screen Issue Resolving Instructions
- July 31, 2024
- hotfix
Table of Contents
hotfix 11837 Blue Screen Issue Resolving Instructions
Resolving – #11837 Blue Screen Issue
Description
hotfix_11837.exe is introduced to solve #11837 blue screen issue. Following sections describe how to use this tool.
Manual mode
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By default, hotfix_11837.exe will run in GUI mode that user can interact with it to see more details about the execution.
Right click hotfix_11837.exe, select Run as administrator -
Welcome page shows about whether the issue is found on If there is no trouble found, No need to update is prompted to user. Click OK to exit program.
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If the issue is found, the tool will show about what the issue is. Click Next to continue.
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Follow UI instructions to complete the hotfix
Follow UI instructions to complete the hotfix
IT Deployment
hotfix_11837.exe support silent execution for IT automation. To do so, –no- interactive and –csc-log
hotfix_11837.exe –no-interactive –csc-log
Arguments:
–no-interactive: Run in console mode without GUI. –csc-log : Specify the log file path.
Example: Do hotfix without GUI and log result to 11837.log in the same directory.
hotfix_11837.exe –no-interactive –csc-log 11837.log
The tool will also set exit code indicates the result of execution. 0 indicates hotfix success. Non-zero exit code indicates failed. When success, the log file will be Success in the first line. If failed, the log file will contain the error message. In IT environment, the exit code can be used to determine the result of the hotfix.