27E2F7901 27 Inch 4K UHD Monitor

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Product Information

Specifications

• Product: Monitor 7000 Series 27E2F7901
• User Manual: EN

Product Usage Instructions

1. Setting up the Monitor

Before using the monitor, follow these steps to set it up:

1. Installation: Position the monitor in a
   suitable location.

2. Operating the Monitor: Power on the monitor
   and adjust settings as needed.

3. MultiClient Integrated KVM: Utilize the
   integrated KVM for multi-device control.

4. MultiView: Explore the MultiView feature for
   enhanced viewing options.

5. Remove the Base Assembly for VESA Mounting: If
   required, detach the base for VESA mounting.

2. Image Optimization

Optimize the image display using the following features:

• SmartImage: Automatically adjust image
  settings for optimal viewing.

• SmartContrast: Enhance contrast levels for
  better image quality.

• Customize Color Space and Value: Fine-tune
  color settings to your preference.

• Adaptive Sync: Sync refresh rates for smoother
  visuals.

• Daisy-chain Function: Connect multiple
  monitors for extended displays.

• HDR: Experience high dynamic range
  visuals.

3. Power Delivery and Smart Power

Utilize power delivery features and smart power settings for
efficient usage.

4. Designs to Prevent Computer Vision Syndrome (CVS)

Learn about features designed to reduce eye strain and CVS
symptoms during prolonged monitor use.

Frequently Asked Questions (FAQ)

Q: What should I do if my monitor shows severe burn-in or ghost

images?

A: Ensure to activate a screen saver or use a
periodic screen refresh application to prevent such issues. If
symptoms persist, contact a service technician for assistance.

Q: How can I optimize color settings on my monitor?

A: Use the ‘Customize color space and color
value’ feature in the monitor settings to adjust color settings
according to your preference.

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Monitor
7000 Series

27E2F7901

EN

User manual

1

Customer care and warranty

30

Troubleshooting and FAQs

34

Register your product and get support at www.philips.com/welcome

Table of Contents
1. Important 1 1.1 Safety precautions and maintenance ……………………………….1 1.2 Notational Descriptions ……………..3 1.3 Disposal of product and packing material ……………………………………….4
2 Setting up the monitor 5 2.1 Installation ………………………………….5 2.2 Operating the monitor ………………7 2.3 MultiClient Integrated KVM …… 10 2.4 MultiView ………………………………… 12 2.5 Remove the Base Assembly for VESA Mounting ……………………….. 14
3 Image Optimization 15 3.1 SmartImage …………………………….. 15 3.2 SmartContrast …………………………. 17 3.3 Customize color space and color value …………………………………………. 17 3.4 Adaptive Sync ………………………….. 18 3.5 Daisy-chain function ……………….. 19 3.6 HDR ………………………………………….. 21
4 Power Delivery and Smart Power 22
5 Designs to prevent computer vision syndrome (CVS) 23
6. Technical Specifications 24 6.1 Resolution & Preset Modes …….. 27
7 Power Management 28
8 Customer care and warranty 29 8.1 Philips’ Flat Panel Displays Pixel Defect Policy ……………………………. 29 8.2 Customer Care & Warranty …….. 32

9 Troubleshooting & FAQs 33 9.1 Troubleshooting ……………………… 33 9.2 General FAQs …………………………… 34 9.3 Multiview FAQs ……………………….. 37

1. Important
This electronic user’s guide is intended for anyone who uses the Philips monitor. Take time to read this user manual before you use your monitor. It contains important information and notes regarding operating your monitor.
The Philips guarantee applies provided the product is handled properly for its intended use, in accordance with its operating instructions and upon presentation of the original invoice or cash receipt, indicating the date of purchase, dealer’s name and model and production number of the product.
1.1 Safety precautions and maintenance
Warnings Use of controls, adjustments or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards and/or mechanical hazards.
Read and follow these instructions when connecting and using your computer monitor.
Excessive sound pressure from earphones and headphones can cause hearing loss. Adjustment of the equalizer to maximum increases the earphones and headphones output voltage and therefore the sound pressure level.
Operation
· Please Keep the monitor out of direct sunlight, very strong bright lights and away from any other heat source. Lengthy exposure to this type of environment may result in discoloration and damage to the monitor.

· Keep the display away from oil. Oil may damage the plastic cover of the display and void the warranty.
· Remove any object that could fall into ventilation holes or prevent proper cooling of the monitor’s electronics.
· Do not block the ventilation holes on the cabinet.
· When positioning the monitor, make sure the power plug and outlet are easily accessible.
· If turning off the monitor by detaching the power cable or DC power cord, wait for 6 seconds before attaching the power cable or DC power cord for normal operation.
· Please use approved power cord provided by Philips all the time. If your power cord is missing, please contact with your local service center. (Please refer to Service contact information listed in Important information manual.)
· Operate under the specified power supply. Be sure to operate the monitor only with the specified power supply. Use of an incorrect voltage will cause malfunction and may cause fire or electric shock.
· Do not disassemble the AC adapter. Disassembling the AC adapter may expose you to the danger of fire or electric shock.
· Protect the cable. Do not pull or bend the power cable and signal cable. Do not place the monitor or any other heavy objects on the cables, if damaged, the cables may cause fire or electric shock.
· Do not subject the monitor to severe vibration or high impact conditions during operation.

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· To avoid potential damage, for example the panel peeling from the bezel, ensure that the monitor does not tilt downward by more than -5 degrees. If the -5 degree downward tilt angle maximum is exceeded, the monitor damage will not be covered under warranty.
· Do not knock or drop the monitor during operation or transportation.
· The USB Type-C port could only be connected to specify equipment with fire enclosure in compliance with IEC 62368-1 or IEC 60950-1.
· Excessive usage of monitor can cause eye discomfort, it’s better to take shorter breaks more often at your workstation than longer breaks and less often; for example a 5-10 minute break after 50-60-minute continuous screen use is likely to be better than a 15-minute break every two hours. Try to keep your eyes from eye strain while using the screen for a constant period of time by :
· Looking at something varying distances after a long period focusing on the screen.
· Conscious Blinking often while you work.
· Gently closing and rolling your eyes to relax.
· Reposition your screen to appropriate height and angle according to your height.
· Adjusting the brightness and contrast to appropriate level.
· Adjusting the environment lighting similar to that of your screen brightness, avoid the fluorescent lighting, and surfaces that don’t reflect too much light.
· Seeing a doctor if your symptoms.

Maintenance
· To protect your monitor from possible damage, do not put excessive pressure on the LCD panel. When moving your monitor, grasp the frame to lift; do not lift the monitor by placing your hand or fingers on the LCD panel.
· Oil-based cleaning solutions may damage the plastic parts and void the warranty.
· Unplug the monitor if you are not going to use it for an extensive period of time.
· Unplug the monitor if you need to clean it with a slightly damp cloth. The screen may be wiped with a dry cloth when the power is off. However, never use organic solvent, such as, alcohol, or ammonia-based liquids to clean your monitor.
· To avoid the risk of shock or permanent damage to the set, do not expose the monitor to dust, rain, water, or excessive moisture environment.
· If your monitor gets wet, wipe it with dry cloth as soon as possible.
· If foreign substance or water gets in your monitor, please turn the power off immediately and disconnect the power cord. Then, remove the foreign substance or water, and send it to the maintenance center.
· Do not store or use the monitor in locations exposed to heat, direct sunlight or extreme cold.
· In order to maintain the best performance of your monitor and use it for a longer lifetime, please use the monitor in a location that falls within the following temperature and humidity ranges.

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· Temperature: 0-40°C 32-104°F
· Humidity: 20-80% RH
Important information for Burn-in/ Ghost image
· Always activate a moving screen saver program when you leave your monitor unattended. Always activate a periodic screen refresh application if your monitor will display unchanging static content. Uninterrupted display of still or static images over an extended period may cause “burn-in”, also known as “after-imaging” or “ghost imaging”, on your screen.
· “Burn-in”, “after-imaging”, or “ghost imaging” is a well-known phenomenon in LCD panel technology. In most cases, the “burnin” or “after-imaging” or “ghost imaging” will disappear gradually over a period of time after the power has been switched off.
Warning Failure to activate a screen saver, or a periodic screen refresh application may result in severe “burn-in” or “afterimage” or “ghost image” symptoms that will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty.
Service
· The casing cover should be opened only by qualified service personnel.
· If there is any need for any document for repair or integration, please contact with your local service center. (Please refer to Service contact information listed in Important information manual.)
· For transportation information, please refer to “Technical Specifications”.

· Do not leave your monitor in a car/ trunk under direct sun light.
Note Consult a service technician if the monitor does not operate normally, or you are not sure what procedure to take when the operating instructions given in this manual have been followed.
1.2 Notational Descriptions
The following subsections describe notational conventions used in this document.
Notes, Cautions and Warnings Throughout this guide, blocks of text may be accompanied by an icon and printed in bold or italic type. These blocks contain notes, cautions or warnings. They are used as follows:
Note This icon indicates important information and tips that help you make better use of your computer system.
Caution This icon indicates information that tells you how to avoid either potential damage to hardware or loss of data.
Warning This icon indicates the potential for bodily harm and tells you how to avoid the problem. Some warnings may appear in alternate formats and may not be accompanied by an icon. In such cases, the specific presentation of the warning is mandated by the relevant regulatory authority.

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1.3 Disposal of product and packing material
Waste Electrical and Electronic Equipment-WEEE
This marking on the product or on its packaging illustrates that, under European Directive 2012/19/EU governing used electrical and electronic appliances, this product may not be disposed of with normal household waste. You are responsible for disposal of this equipment through a designated waste electrical and electronic equipment collection. To determine the locations for dropping off such waste electrical and electronic, contact your local government office, the waste disposal organization that serves your household or the store at which you purchased the product.
Your new monitor contains materials that can be recycled and reused. Specialized companies can recycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of.
All redundant packing material has been omitted. We have done our utmost to make the packaging easily separable into mono materials.
Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative.

Taking back/Recycling Information for Customers
Philips establishes technically and economically viable objectives to optimize the environmental performance of the organization’s product, service and activities.
From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of- life management primarily entails participation in national takeback initiatives and recycling programs whenever possible, preferably in cooperation with competitors, which recycle all materials (products and related packaging material) in accordance with all Environmental Laws and taking back program with the contractor company.
Your monitor is manufactured with high quality materials and components which can be recycled and reused.
To learn more about our recycling program please visit
http://www.philips.com/a-w/about/ sustainability.html

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2. Setting up the monitor
2.1 Installation
1 Package contents
Monitor 7000 Series
27E2F7901
Quick start
Register your product and get support at www.philips.com/welcome

2. Hold the stand with both hands. (1) Gently attach the base to the stand.
(2) Use your fingers to tighten the screw located at the bottom of the base.
(3) Gently attach the stand to the VESA mount area until the latch locks the stand.

VESA Bracket

Screw M4 x 4

2

3

1

AC/DC Adapter

*HDMI

*DP

*USB C-C

*USB C-A

*USB C-C/A

*Different according to region.

Note Use only the AC/DC adapter model:
FSP180-AJBN3-T

2 Install the base
1. Place the monitor face down on a smooth surface. Pay attention not to scratch or damage the screen.

3. After stand installation, hold the stand with both hands, then lift the monitor.

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3 Connecting to your PC

USB C-C
a-1 a-2

7 5

2 46 9

13

11

8 10 12

Fast Charger

DP IN DP OUT USBC1 USBC2 USBC3 (DATA) (PD15W)

USB-A

USB Type-C

a

b

OR

OR

USB hub (USB A-C)
a-1 a-2

USB Type-A

a

OR

b

OR

OR

1 AC/DC power input 2 HDMI input 3 DisplayPort input 4 DisplayPort output 5 USBC1 (PD 96W) 6 USBC2 upstream (DATA) 7 USBC3 downstream (15W) 8 USB downstream/USB fast charger

9 USB downstream
10 USB downstream
11 USB downstream
12 Audio Out
Connect to PC
1. Connect the power cord to the back of the display firmly.
2. Turn off your computer and unplug its power cable.
3. Connect the monitor signal cable to the video connector on the back of your computer.
4. Plug the power cord of your computer and your monitor into a nearby outlet.
5. Turn on your computer and monitor. If the monitor displays an image, installation is complete.
4 USB hub
To comply with International energy standards, the USB hub/ports of this monitor are disabled during Standby and Off modes. Connected USB devices will not work in this state. To permanently put the USB function in “ON” state, please go to OSD Menu, then select “USB standby mode”, and switch it to “ON” state. Somehow if your monitor reset to factory setting, ensure to select “USB standby mode” to “ON” state in OSD menu.
5 USB charging
This monitor has USB ports capable of standard power output including some with USB Charging function (identifiable with power icon ). You can use these ports to charge your Smart phone or power your external HDD, for example. The monitor must be

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powered ON at all times to be able to use this function.

Some select Philips monitors may not Power or Charge your device when it enters to “Sleep/Standby” mode (White power LED blinking). In that case, please enter to OSD Menu and select “USB Standby Mode”, then, turn the function to “ON” mode (default=OFF). This will then keep the USB power and charging functions active even when the monitor is in sleep/Standby mode.

Note If you Turn OFF your monitor via the power switch at any given time, all the USB ports will power OFF.
Warning USB 2.4Ghz wireless devices, such as, wireless mouse, keyboard, and headphones, maybe have interference by the high-speed signal of USB3.2 devices, which may result in a decreased efficiency of the radio transmission. Should this happen, please try the following methods to help reduce the effects of interference.
· Try to keep USB2.0 receivers away from USB3.2 connection port.
· Use a standard USB extension cable or USB hub to increase the space between your wireless receiver and the USB3.2 connection port.

2.2 Operating the monitor
1 Description of the control buttons
Press to switch power on. Press more than 3 seconds to switch power off. Access the OSD menu. Confirm the OSD adjustment. Adjust the Color Space. Adjust the OSD menu. Change the signal input source. Adjust the OSD menu. SmartImage menu. There are multiple selections: EasyRead, Office, Photo, Movie, Game, Economy, LowBlue Mode, SmartUniformity, D-Mode, Off. When the monitor receives HDR signal, SmartImage will show HDR menu. There are multiple selections: HDR HLG, HDR Vivid, HDR Movie, DisplayHDR 400, Personal, Off. Return to previous OSD level.

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2 Description of the On Screen Display
What is On-Screen Display (OSD)?
On-Screen Display (OSD) is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance or select functions of the monitors directly through an on-screen instruction window. A user friendly on screen display interface is shown as below:

Basic and simple instruction on the control keys
To access the OSD menu on this Philips Display simply use the single toggle button at the bottom of the Display bezel. The single button operates like a joystick. To move the cursor, simply toggle the button in four directions. Press the button to select desired option.
The OSD Menu
Below is an overall view of the structure of the On-Screen Display. You can use this as a reference when you want to work your way around the different adjustments later on.

Main menu
Game Setting

Sub menu Adaptive Sync Low Input Lag SmartResponse

Low Blue Mode
Input

On Off HDMI 2.0 DisplayPort USB C Auto

On, Off On, Off Off, Fast , Faster, Fastest
1,2,3,4

Picture PIP/PBP

SmartImage
SmartImage HDR
Picture Format Brightness Contrast Sharpness Saturation SmartContrast Gamma Pixel Orbiting Over Scan PIP / PBP Mode PIP / PBP Input
PIP Size PIP Position Swap

EasyRead / Office / Photo / Movie / Game / Economy / LowBlue Mode / SmartUniformity / D-Mode / Off HDR HLG / HDR Vivid / HDR Movie / DisplayHDR 400 / Personal / Off Wide screen, 4:3, 1:1 0~100 0~100 0~100 0~100 On, Off 1.8, 2.0, 2.2, 2.4, 2.6
On, Off On, Off
Off, PIP, PBP
HDMI 2.0, DisplayPort, USB C
Small, Middle, Large
Top-Right, Top-Left, Bottom-Right, Bottom-Left

Audio Color
Language OSD Setting USB Setting Setup

Volume

0~100

Mute

On/Off

Audio Source

HDMI, DisplayPort, USB C

Color Temperature Color Space HDR Color Space

Native, 5000K, 6500K, 7500K, 8200K, 9300K, 11500K
Display-P3, DCI-P3, DCI-P3 (D50), sRGB, Adobe RGB, Adobe RGB (D50), Rec. 2020, Rec. 709
DCI-P3, Rec 2020

User Define

Red: 0~100 Green: 0~100

Blue: 0~100 English, Deutsch, Español, , Français, Italiano, Magyar Nederlands, Português, Português do BrasilPolski , SvenskaSuomiTürkçeCestina, ,

Horizontal Vertical

0~100 0~100

Transparency

Off, 1, 2, 3, 4

OSD Time Out

5s, 10s, 20s, 30s, 60s

USB-C Setting USB Standby Mode KVM

High Data Speed,High Resolution On, Off Auto, USB C, USB up

Resolution Notification
DP Out Multi-Stream
Smart Power

On, Off Clone, Extend On, Off

Reset

Yes, No

Information

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3 Resolution notification This monitor is designed for optimal performance at its native resolution, 3840 x 2160. When the monitor is powered on at a different resolution, an alert is displayed on screen: Use 3840 x 2160 for best results. Display of the native resolution alert can be switched off from Setup in the OSD (On Screen Display) menu.
4 Firmware The over-the-air (OTA) firmware update is through the SmartControl software and is easily downloadable through the Philips website. What does SmartControl do? It is an additional software that helps control the photo, audio, and the other on-screen graphic settings of the monitor.
In the “Setup” section, you can check which firmware version you currently have and if you need to upgrade or not. In addition, it is important to note that the firmware upgrades must be done through the SmartControl software. It is necessary to be connected to a network when updating the firmware on SmartControl over-the-air (OTA).
5 Physical Function
Tilt
20°
-5°

Swivel
-45° Height adjustment

+45°

Pivot

130mm

0°

0°

-90°

90°

Warning

· To avoid potential screen damage, such as panel peeling, ensure that the monitor does not tilt downward by more than -5 degrees.
· Do not press the screen while adjusting the angle of the monitor. Grasp only the bezel.

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2.3 MultiClient Integrated KVM

1 What is it?
With MultiClient Integrated KVM switch, you can control two separate PCs with one monitor-keyboard-mouse set up. 2 How to enable MultiClient Integrated KVM
With the built-in MultiClient Integrated KVM, Philips monitor allows to quickly switch your peripherals back and forth between in two devices through the OSD menu setting. Use USBC and HDMI or DP as input, then use USB C as USB upstream Please follow the steps for the settings. 1. Connect the USB upstream cables from your dual devices to the”USB C” and “USB
up” port of this monitor at the same time.

Source

USB Upstream

HDMI or DP USB up (USBC2)

USB C (USBC1) USB C (USBC1)

2. Connect peripherals to the USB downstream port of this monitor.

1
OR
USB C-A Cable
USBC2 (DATA)

1
USBC1
USB C-C Cable

PC1

2

PC2

3. Enter to OSD menu. Go to KVM layer and select “Auto”, “USB C” or “USB up” to switch the control of peripherals from one device to another. Simply repeat this step for switching the control system using one set of peripheral.

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Use DP and HDMI as input then use USB C as USB upstream. Please follow the steps for the settings. 1. Connect the USB upstream cable from your duel devices to the “USB C” and “USB
up” port of this monitor at the same time.

The dual PC setup should look like this:

PC1: USB up as upstream and HDMI or DP cable for both video and audio transfer.

PC2: USB C as upstream (USB C-A) and DP or HDMI for both video and audio transfer.

For your convenience. Please use the table below as reference.

Source HDMI or DP DP or HDMI

USB Upstream USB up (USBC2) USB C (USBC1)

2. Connect peripherals to the USB downstream port of this monitor.

1
OR

1
OR

USB C-A Cable

OR

USBC1

USBC2 (DATA)

PC1

2

USB C-A Cable

OR

USBC1

USBC2 (DATA)

PC2

3. Enter to OSD menu. Go to KVM layer and select “USB C” to switch the control of peripherals from one device to another. Simply repeat this step for switching the control system using one set of peripheral.

Note You can also adopt “MultiClient Integrated KVM” in PBP mode, when you enable PBP, you can see two different sources projected to this monitor side by side simultaneously. “MultiClient Integrated KVM” enhances your operation by using one set of peripherals to control between in two systems through the OSD menu setting. Follow step3 as mentioned above.
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2.4 MultiView

1 What is it?
Multiview enables active dual connect and view so that you can work with multiple devices like PC and Notebook side-by-side simultaneously, making complex multi-tasking work a breeze.
2 Why do I need it?

With the ultra high resolution Philips MultiView display, you can experience a world of connectivity in a comfortable way in the office or at home. With this display, you can conveniently enjoy multiple content sources at one screen. For example: You may want to keep an eye on the live news video feed with audio in the small window, while working on your latest blog, or you may want to edit an Excel file from your Ultrabook, while logged into secured company intranet to access files from a desktop.
3 How to enable MultiView by OSD menu?

1. Toggle to the right to enter OSD Menu Screen.
2. Toggle to the up or down to select main menu [PIP / PBP], then toggle to the right to confirm.
3. Toggle to the up or down to select [PIP / PBP Mode], then toggle to the right.
4. Toggle to the up or down to select [PIP], [PBP], then toggle to the right to confirm your selection.
5. Now you can move backward to set the [PIP / PBP Input], [PIP Size], [PIP Position] or [Swap].
6. Toggle to the right to confirm your selection.
4 MultiView in OSD menu
· PIP / PBP Mode: There are two modes for MultiView: [PIP] and [PBP].
[PIP]: Picture in Picture

Open up a sub-window of another signal source.

B A (main)

When the sub source is not detected:

B A (main)

[PBP]: Picture by Picture

Open up a sub-window

A B side-by-side of another

(main)

signal source.

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When the sub source is

not detected:

A B (main)

Note The black strip shows on the top and the bottom of the screen for the correct aspect ratio when in the PBP mode. If you expect to see full screen side by side, adjust your devices resolutions as pop up attention resolution, you will able to see 2 devices source screen project to this display side by side without black strips. Note the analog signal is not support this full screen in PBP mode.

· PIP / PBP Input: There are three different video input to choose as the sub display source: [HDMI 2.0], [DisplayPort], and [USB C].
Please refer below table for compatibility of main/sub input source.

SUB SOURCE POSSIBILITY (xl)

Inputs

HDMI DisplayPort USB C

MAIN

HDMI

SOURCE DisplayPort

(xl)

USB C

· PIP Size: When PIP is activated, there are three sub-window sizes to choose: [Small], [Middle], [Large].
B
Small Middle
A Large (main)

· PIP Position: When PIP is activated, there are four sub-window positions to choose.

Top-Left

Top-Right

B A (main)

B A (main)

Bottom-Left

Bottom-Right

A (main) B

A (main) B

· Swap: The main picture source and the sub picture source swapped on the display.

Swap A and B source in [PIP] mode:

B

A (main)

A B (main)

Swap A and B source in [PBP] mode:

A B (main)

B A

(main)

· Off: Stop MultiView function.
A (main)

Note When you do the SWAP function, the video and its audio source will swap at the same time.

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2.5 Remove the Base Assembly for VESA Mounting
Before you start disassembling the monitor base, please follow the instructions below to avoid any possible damage or injury.
1. Place the monitor face down on a smooth surface. Pay attention not to scratch or damage the screen.

100mm 100mm
Note Please purchase the appropriate wall mount; otherwise the distance between the back-plug-in signal cable and the wall would be too short.

2. While keeping the release button pressed, tilt the stand and slide it out.
1 2

0°

90°

-5°

• Display design may differ from those illustrated in this manual.
  Warning
  · To avoid potential creen damage, such as panel peeling, ensure that the monitor does not tilt downward by more than -5 degrees.
  · Do not press the screen while adjusting the angle of the monitor. Grasp only the bezel.

Note This monitor accepts a 100mm x 100mm VESA-Compliant mounting interface. VESA Mounting Screw M4. Always contact manufacturer for wall-mount installation.

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3. Image Optimization
3.1 SmartImage
What is it? SmartImage provides presets that optimize display for different types of content, dynamically adjusting brightness, contrast, color and sharpness in real time. Whether you’re working with text applications, displaying images or watching a video, Philips SmartImage delivers great optimized display performance.
Why do I need it? You want a display that delivers optimized display all your favorite types of content, SmartImage software dynamically adjust brightness, contrast, color and sharpness in real time to enhance your display viewing experience.
How does it work? SmartImage is an exclusive, leading edge Philips technology that analyzes the content displayed on your screen. Based on a scenario you select, SmartImage dynamically enhances the contrast, color saturation and sharpness of images to enhance the contents being displayed all in real time with the press of a single button.
How to enable SmartImage?
1. Toggle to the left to launch the SamrtImage on screen display.

2. Toggle to the up or down to select among EasyRead, Office, Photo, Movie, Game, Economy, LowBlue Mode, SmartUniformity, D-Mode, Off.
3. The SmartImage on screen display will remain on screen for 5 seconds, or you can also press “OK” to make confirmation.
There are multiple modes to select: EasyRead, Office, Photo, Movie, Game, Economy, LowBlue Mode, SmartUniformity, D-Mode, Off.

· EasyRead: Helps improve reading of text based application like PDF ebooks. By using a special algorithm which increases the contrast and boundary sharpness of text content, the display is optimized for a stress-free reading by adjusting the brightness, contrast and color temperature of the monitor.
· Office: Enhances text and dampens brightness to increase readability and reduce eye strain. This mode significantly enhances readability and productivity when you’re working with spreadsheets, PDF files, scanned articles or other general office applications.

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· Photo: This profile combines color saturation, dynamic contrast and sharpness enhancement to display photos and other images with outstanding clarity in vibrant colors – all without artifacts and faded colors.
· Movie: Ramped up luminance, deepened color saturation, dynamic contrast and razor sharpness displays every details in darker areas of your videos without color washout in brighter areas maintaining a dynamic natural values for the ultimate video display.
· Game: Turn on over drive circuit for best response time, reduce jaggy edges for fast moving objects on screen, enhance contrast ratio for bright and dark scheme, this profile delivers the best gaming experience for gamers.
· Economy: Under this profile, brightness, contrast are adjusted and backlighting finetuned for just right display of everyday office applications and lower power consumption.
· LowBlue Mode: LowBlue Mode for easy on-the-eyes productivity Studies have shown that just as ultraviolet rays can cause eye damage, shortwave length blue light rays from LED displays can cause eye damage and affect vision over time. Developed for wellbeing, Philips LowBlue Mode setting uses a smart software technology to reduce harmful shortwave blue light.
· SmartUniformity: Fluctuations in brightness and color on different parts of a screen are a common phenomenon among LCD monitors. Typical uniformity is measured around 75-80%. By enabling Philips

SmartUniformity feature, display uniformity is increased to above 95%. This produces more consistent and true images. · D-Mode: DICOM mode, enhance greyscale level performance. · Off: No optimization by SmartImage. When this display receives HDR signal from the connected device, select a picture mode that best fits your needs. There are multiple selections: HDR HLG, HDR Vivid, HDR Movie, DisplayHDR 400, Personal, Off.

· HDR HLG: Used for radio and television’s specific HDR format.
· HDR Vivid: Enhancing red, green, and blue for true-to-life visuals.
· HDR Movie: Ideal setting for watching HDR movie. Deliver better contrast and brightness for more realistic and immerse viewing experience.
· DisplayHDR 400: Meet VESA DisplayHDR 400 standard.
· Personal: Customize available settings in picture menu.
· Off: No optimization by SmartImage HDR.

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Note To switch off HDR function, please disable from Input device and its content.
Inconsistent HDR settings between input device and monitor may cause unsatisfying images.
3.2 SmartContrast
What is it?
Unique technology that dynamically analyzes displayed content and automatically optimizes a Display’s contrast ratio for maximum visual clarity and viewing enjoyment, stepping up backlighting for clearer, crisper and brighter images or dimming backlighting for clear display of images on dark backgrounds.
Why do I need it?
You want the very best visual clarity and viewing comfort for every type of content. SmartContrast dynamically controls contrast and adjusts backlighting for clear, crisp, bright gaming and video images or displays clear, readable text for office work. By reducing your display’s power consumption, you save on energy costs and extend the lifetime of your display.
How does it work?
When you activate SmartContrast, it will analyse the content you are displaying in real time to adjust colors and control backlight intensity. This function will dynamically enhance contrast for a great entertainment experience when viewing videos or playing games.

3.3 Customize color space and color value
You can manually adjust each color value or select the appropriate color space mode to properly display the content you are viewing.
There are multiple selections:
· Display-P3: Screen devices, especially suitable for Apple products.
· DCI-P3: Digital cinema projectors, some movies and games. Photography.
· DCI-P3 (D50): Graphic design and prints. D50 white points.
· sRGB: Most personal computer applications and games, Internet, and web design.
· Adobe RGB: Graphics applications. D65 white points.
· Adobe RGB (D50): Graphics applications. D50 white points.
· Rec. 2020: UHD videos. · Rec. 709: HD videos.
Note HDR and color space mode cannot be enabled simultaneously. Please disable HDR before you select one of color space modes.

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3.4 Adaptive Sync
Adaptive Sync
PC gaming has long been an imperfect experience because GPUs and monitors update at different rates. Sometimes a GPU can render many new pictures during a single update of the monitor, and the monitor will show pieces of each picture as a single image. This is called “tearing.” Gamers can fix tearing with a feature called “v-sync,” but the image can become jerky as the GPU waits on the monitor to call for an update before delivering new pictures.
The responsiveness of mouse input and overall frames per second are reduced with v-sync, too. AMD Adaptive SyncTM technology eliminates all of these problems by letting the GPU update the monitor the moment a new picture is ready, leaving gamers with unbelievably smooth, responsive, tearing-free games.

· AMD Radeon R9 285 · AMD Radeon R7 260X · AMD Radeon R7 260 · Processor A-Series Desktop and Mobility APUs
· AMD A10-7890K · AMD A10-7870K · AMD A10-7850K · AMD A10-7800 · AMD A10-7700K · AMD A8-7670K · AMD A8-7650K · AMD A8-7600 · AMD A6-7400K · AMD RX 6500 XT · AMD RX 6600 XT · AMD RX 6700 XT · AMD RX 6750 XT · AMD RX 6800 · AMD RX 6800 XT · AMD RX 6900 XT

Followed by the graphic card that are compatible.
· Operating system · Windows 11/10/8.1/8
· Graphic Card: R9 290/300 Series & R7 260 Series · AMD Radeon R9 300 Series · AMD Radeon R9 Fury X · AMD Radeon R9 360 · AMD Radeon R7 360 · AMD Radeon R9 295X2 · AMD Radeon R9 290X · AMD Radeon R9 290

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3.5 Daisy-chain function
DisplayPort Multi-Stream feature enables multiple monitor connections.
This Philips display is equipped with DisplayPort interface and DisplayPort over USBC which enables daisy-chaining to multiple displays.
Now you can daisy chain and use multiple monitors via a single cable from one display to the next.
To daisy-chain monitors, first to check below: Make sure the GPU on your PC support DisplayPort MST (Multi-stream transport).
Note
· The maximum number of connectible monitors may vary depending on GPU performance.
· Please check with your graphic card vendor and always update your graphic card driver.
· If the Daisy Chain Function is not showing, please proceed to the On Screen Display (OSD) menu and change the input from “Auto” to “DisplayPort” or “USB-C” according to the port that connects to your computer.
In addition, another option is to update the monitor’s firmware and download the SmartControl software from the Philips website. If you choose to go this route, it is necessary to have a strong network connection when updating the firmware on SmartControl. DisplayPort multi-streaming over DisplayPort

DP

Display Resolution Maximum number of external monitors that can be supported

input

Extend mode (DisplayPort)

3840 x 2160 @ 60Hz 1

19

DisplayPort multi-streaming over USBC

USB C-C

Display Resolution input

Link Rate*1

USB Settings

Maximum number of external monitors that can be supported

Display Resolution Output

3840 x 2160 @ 30Hz

HBR2 HBR3

USB2.0 1 USB2.0 1

3840 x 2160 @ 30Hz 3840 x 2160 @ 60Hz

3840 x 2160 @ 60Hz HBR3

USB2.0 1

3840 x 2160 @ 30Hz

Note 1 To check link rate: Press button, select Setup > information. The screen will show HBR3,
otherwise, the link rate is HBR2. To select one of DP Out Multi-stream modes:
Press button, select Setup > DP Out Multi-stream > Extend.

Note The secondary monitor in the chain must support DisplayPort multi- streaming, and the maximum resolution support is 3840 x 2160@60Hz.

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3.6 HDR
HDR Settings in Windows 11/10 system.
Steps
1. Right click on the desktop, enter to Display settings.
2. Select the display/monitor.
3. Select an HDR-capable display under Rearrange your displays.
4. Select Windows HD Color settings.
5. Adjust Brightness for SDR content.
Note Windows 11/10 edition is required; always upgrade to the most updated version. Below linkage is for the further more information from microsoft official website.
https://support.microsoft.com/enau/help/4040263/windows-10-hdradvanced-color- settings

STEP 5

STEP 2

STEP 1

Note

To switch off HDR function, please disable from Input device and its

content. Inconsistent HDR settings

between input device and monitor may

cause unsatisfying images.

STEP 4

STEP 3

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4. Power Delivery and Smart Power

You can power your compatible device with up to 96 Watts of power from this monitor.

1 What is it? Smart Power is an exclusive Philips technology that provides flexible power delivery options for various devices.
This is useful for recharging high performance laptops with only one cable.
With Smart Power, the monitor makes it possible to deliver up to 96W of power through the USBC port, compared to the standard 65W.
To prevent damaging the device, Smart Power enables protections to limit current draw.

2 How to enable Smart Power?

3 Power through USBC port:
1. Connect the device to the USBC port.
2. Turn on [Smart Power].
3. If [Smart Power] is on, and USBC is used for power, then maximum power delivery depends on the brightness value of the monitor. You may adjust the brightness value manually to increase power delivery from this monitor.
There are 3 power delivery levels:

Level 1 Level 2 Level 3
Note

Brightness value 0~20 21~60 61~100

Power Delivery from USBC 96W 85W 80W

· If [Smart Power] is on, and DFP (Downstream Facing Port) is using more than 5W, then USBC can only deliver up to 65W.

· If [Smart Power] is off, then USBC can only deliver up to 65W.

1. Toggle to the right to enter OSD Menu Screen.
2. Toggle to the up or down to select main menu [Setup], then toggle to the right to confirm.
3. Toggle to the up or down to turn on or off the [Smart Power].

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5. Designs to prevent computer vision syndrome (CVS)
Philips monitor is designed to prevent eye strain caused by prolonged computer use. Follow below instructions and use Philips monitor to efficiently reduce fatigue and maximum working productivity.
1. Appropriate environment lighting:
· Adjusting the environment lighting similar to that of your screen brightness, avoid the fluorescent lighting, and surfaces that don’t reflect too much light.
· Adjusting the brightness and contrast to appropriate level.
2. Good working habits:
· Excessive usage of monitor can cause eye discomfort, it’s better to take shorter breaks more often at your workstation than longer breaks and less often; for example a 5-10 minute break after 50-60-minute continuous screen use is likely to be better than a 15-minute break every two hours.
· Looking at something varying distances after a long period focusing on the screen.
· Gently closing and rolling your eyes to relax.
· Conscious blinking often while working.
· Gently stretch your neck, and slowly tilt your head forward, backward, side for pain relief.

3. Ideal working posture
· Reposition your screen to appropriate height and angle according to your height.
4. Choose Philips monitor for easy-oneyes.
· Anti-glare screen: Anti-glare screen efficiently reduces annoying and distracting reflections that caused eye fatigue.
· Flicker-free technology designs to regulate brightness and reduce flicker for more comfortable viewing.
· LowBlue mode: Blue light may cause eye strains. Philips LowBlue mode allows you to set different blue light filter levels for variety working situation.
· EasyRead mode for a paperlike reading experience, giving a more comfortable viewing experience while dealing with long documents on the screen.

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6. Technical Specifications

Picture/Display Display Panel Type Backlight Panel Size Aspect Ratio Pixel Pitch Contrast ratio(typical) Native Resolution Maximum Resolution Viewing Angle Picture Enhancement Display Colors Vertical Refresh Rate Horizontal Frequency sRGB LowBlue Mode EasyRead SmartUniformity Delta E HDR Flicker Free Adaptive Sync Over-the-air firmware update Connectivity Signal Input source
Connectors
Sync input USB
USB Ports

IPS Technology W-LED 27″ W (68.5 cm) 16:9 0.1554 (W) x 0.1554 (H) mm 2000:1 3840 x 2160 @ 60 Hz 3840 x 2160 @ 60 Hz 178° (H) / 178° (V) @ C/R > 10 (Typ.) SmartImage 1.07B (8 bit + A-FRC) 23 – 75 Hz 30 – 140 KHz YES YES YES YES YES VESA Certified DisplayHDRTM 400 YES YES
YES
HDMI, DisplayPort, USBC1 (DP Alt mode) 1 x HDMI 2.0 (HDCP 1.4, HDCP 2.2) 1 x DisplayPort 1.4 (HDCP 1.4, HDCP 2.2) 1 x USBC1 (upstream, HDCP 1.4, HDCP 2.2) 1 x USBC2 (upstream) 1 x USBC3 (downstream) 4 x USB-A (downstream) 1 x DisplayPort out 1 x Audio out Separate Sync
USBC1 x1 (upstream, typical PD 96W, DP Alt mode)1 USBC2 x1 (upstream, data)2 USBC3 x1 (downstream, up to 15W)3 USB-A x4 (downstream with x1 fast charge B.C 1.2)

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Power Delivery Super Speed

USBC1: USB PD version 3.0, typical 96W (5V/3A, 7V/3A, 9V/3A, 10V/3A, 12V/3A, 15V/3A, 20V/4.8A) USBC3: Power supply up to 15W (5V/3A) USB-A: x1 fast charge B.C 1.2, up to 7.5W (5V/1.5A)
USB C/USB-A: USB 3.2 Gen2, 10 Gbps

Convenience MultiView
OSD Languages
Other Convenience Plug & Play Compatibility Stand Tilt Swivel Height adjustment Pivot

PIP/PBP mode, 2×devices English, German, Spanish, Greek, French, Italian, Hungarian, Dutch, Portuguese, Brasil Portuguese, Polish, Russian, Swedish, Finnish, Turkish, Czech, Ukranian, Simplified Chinese, Traditional Chinese, Japanese, Korean VESA mount (100×100mm), Kensington Lock DDC/CI, Mac OS X, sRGB, Windows 11/10/8.1/8
-5 / +20 degree -45 / +45 degree 130mm -90 / +90 degree

Power
Consumption
Normal Operation Sleep (Standby mode) Off mode
Heat Dissipation*
Normal Operation Sleep (Standby mode) Off mode Power LED indicator Power Supply

AC Input Voltage AC Input Voltage AC Input Voltage

at 100VAC, 60Hz at 115VAC, 60Hz at 230VAC, 50Hz

26.7 W (typ.)

26.6 W (typ.)

26.2 W (typ.)

0.5 W

0.5 W

0.5 W

0.3 W
AC Input Voltage at 100VAC, 60Hz 91.1 BTU/hr(typ.)

0.3 W
AC Input Voltage at 115VAC, 60Hz 90.8 BTU/hr(typ.)

0.3 W
AC Input Voltage at 230VAC, 50Hz 89.4 BTU/hr(typ.)

1.71 BTU/hr

1.71 BTU/hr

1.71 BTU/hr

1.02 BTU/hr

1.02 BTU/hr

1.02 BTU/hr

On mode: White, Standby/Sleep mode: White (blinking)

External,100-240V AC, 50-60Hz

Dimensions Product with stand (WxHxD) Product without stand (WxHxD) Product with packaging (WxHxD)

614 x 568 x 200 mm 614 x 355 x 38 mm 780 x 420 x 161 mm

25

Weight Product with stand Product without stand Product with packaging
Operating Condition Temperature range (operation) Relative humidity (operation) Atmospheric pressure (operation) Temperature range (Non-operation) Relative humidity (Non-operation) Atmospheric pressure (Non-operation)
Environmental and energy ROHS Packaging Specific Substances Cabinet Color Finish

5.38 kg 4.05 kg 8.73 kg
0°C to 40 °C 20% to 80% 700 to 1060hPa -20°C to 60°C 10% to 90% 500 to 1060hPa
YES 100% recyclable 100% PVC BFR free housing
Black Texture

1 The USB-C port USBC provides data, video transfer, and power delivery 96W (typical) up to 99W (maximum) depending on the device.
2 The USB-C port USBC2 provides upstream data transfer only.
3 The USB-C port USBC provides downstream data transfer and 15W of power.
Note
1. The data mentioned in this section is subject to change without notice. Go to www. philips.com/support to download the latest version of leaflet.
2. Power delivery function will base on laptop’s capability.
3. SmartUniformity and Delta E information sheets are included in the box.
4. In order to update the monitor’s firmware to the latest version, Please download the SmartControl software from Philips website. It is necessary to be connected to a network when updating the firmware on SmartControl over-the-air (OTA).

26

6.1 Resolution & Preset Modes

H. freq (kHz) 31.47 31.47 35.00 37.86 37.50 37.88 46.88 48.36 60.02 44.77 63.89 79.98 55.94 70.64 65.29 67.50
133.29
88.79 65.688 133.312

Resolution V. freq (Hz)

720 x 400 640 x 480 640 x 480 640 x 480 640 x 480 800 x 600 800 x 600 1024 x 768 1024 x 768 1280 x 720 1280 x 1024 1280 x 1024 1440 x 900 1440 x 900 1680 x 1050 1920 x 1080 1920 x 2160 PBP Mode 2560 x 1440 3840 x 2160 3840 x 2160

70.09 59.94 66.67 72.81 75.00 60.32 75.00 60.00 75.03 59.86 60.02 75.03 59.89 74.98 59.95 60.00
59.99
59.95 29.98 60.00

Note 1. Please notice that your display works
best at native resolution of 3840 x 2160 @ 60Hz. For best display quality, please follow this resolution recommendation. Recommended resolution HDMI 2.0/DP/USB C:3840 x 2160 @ 60Hz If your display is not on the native resolution when connecting to USB C or DP port, please adjust resolution to the optimal state: 3840 x 2160 @60 Hz from your PC.
2. The factory default setting HDMI supports to the resolution 3840 x 2160 @ 60Hz.
3. The USB hub default setting of USB C input for this monitor is “High Data Speed”. The maximum resolution supported depends on your graphic card capability.

27

7. Power Management

If you have VESA DPM compliance display card or software installed in your PC, the display can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the display will ‘wake up’ automatically. The following table shows the power consumption and signaling of this automatic power saving feature:

Power Management Definition

VESA Mode

Video H-sync V-sync

Power Used

LED Color

Active

ON

Yes

Yes

26.6 W (typ.) 188.7 W (max.)

White

Sleep (Standby OFF No
mode)

No

0.5 W (typ.)

White (blink)

Off

OFF

–

–

0.3 W (typ.) OFF

The following setup is used to measure power consumption on this display.

· Native resolution: 3840 x 2160 · Contrast: 50% · Brightness: 70% · Color temperature: 6500k with full
white pattern
Note This data is subject to change without notice.

28

8. Customer care and warranty
8.1 Philips’ Flat Panel Displays Pixel Defect Policy
Philips strives to deliver the highest quality products. We use some of the industry’s most advanced manufacturing processes and practice stringent quality control. However, pixel or sub pixel defects on the TFT Display panels used in flat panel displays are sometimes unavoidable. No manufacturer can guarantee that all panels will be free from pixel defects, but Philips guarantees that any display with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains the different types of pixel defects and defines acceptable defect levels for each type. In order to qualify for repair or replacement under warranty, the number of pixel defects on a TFT Display panel must exceed these acceptable levels. For example, no more than 0.0004% of the sub pixels on a display may be defective. Furthermore, Philips sets even higher quality standards for certain types or combinations of pixel defects that are more noticeable than others. This policy is valid worldwide.
subpixel

together form an image. When all sub pixels of a pixel are lit, the three colored sub pixels together appear as a single white pixel. When all are dark, the three colored sub pixels together appear as a single black pixel. Other combinations of lit and dark sub pixels appear as single pixels of other colors.
Types of Pixel Defects Pixel and sub pixel defects appear on the screen in different ways. There are two categories of pixel defects and several types of sub pixel defects within each category.
Bright Dot Defects Bright dot defects appear as pixels or sub pixels that are always lit or ‘on’. That is, a bright dot is a sub-pixel that stands out on the screen when the display displays a dark pattern. There are the types of bright dot defects.
One lit red, green or blue sub pixel.

pixel
Pixels and Sub pixels A pixel, or picture element, is composed of three sub pixels in the primary colors of red, green and blue. Many pixels

Two adjacent lit sub pixels: – Red + Blue = Purple – Red + Green = Yellow – Green + Blue = Cyan (Light Blue)

29

Three adjacent lit sub pixels (one white pixel).
Note A red or blue bright dot must be more than 50 percent brighter than neighboring dots while a green bright dot is 30 percent brighter than neighboring dots.
Black Dot Defects
Black dot defects appear as pixels or sub pixels that are always dark or ‘off’. That is, a dark dot is a sub-pixel that stands out on the screen when the display displays a light pattern. These are the types of black dot defects.

Proximity of Pixel Defects Because pixel and sub pixels defects of the same type that are near to one another may be more noticeable, Philips also specifies tolerances for the proximity of pixel defects.
Pixel Defect Tolerances In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT Display panel in a Philips flat panel display must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.

30

BRIGHT DOT DEFECTS 1 lit subpixel 2 adjacent lit subpixels 3 adjacent lit subpixels (one white pixel) Distance between two bright dot defects Total bright dot defects of all types
BLACK DOT DEFECTS 1 dark subpixel 2 adjacent dark subpixels 3 adjacent dark subpixels Distance between two black dot defects Total black dot defects of all types
TOTAL DOT DEFECTS Total bright or black dot defects of all types
Note 1 or 2 adjacent sub pixel defects = 1 dot defect

ACCEPTABLE LEVEL 2 1 0

15mm 2
ACCEPTABLE LEVEL 3 or fewer 2 or fewer 0 >15mm 3 or fewer
ACCEPTABLE LEVEL 5 or fewer

31

8.2 Customer Care & Warranty
For warranty coverage information and additional support requirements valid for your region, please visit www.philips.com/support website for details or contact your local Philips Customer Care Center.
For Warranty Period please refer to Warranty Statement in Important Information Manual.
For extended warranty, if you would like to extend your general warranty period, an Out of Warranty service package is offered via our Certified Service Center.

If you wish to make use of this service, please be sure to purchase the service within 30 calendar days of your original purchase date. During the extended warranty period, the service includes pickup, repair and return service, however the user will be responsible for all costs accrued.

If the Certified Service Partner cannot perform the required repairs under the offered extended warranty package, we will find alternative solutions for you, if possible, up to the extended warranty period you have purchased.

Please contact our Philips Customer Service Representative or local contact center (by Consumer care number) for more details.

Philips Customer Care Center number listed below.

· Local Standard

· Extended Warranty Period

Warranty

Period

· Depend on · + 1 Year different Regions

· + 2 Years

· + 3 Years

· Total Warranty Period
· Local Standard warranty period +1
· Local Standard warranty period +2
· Local Standard warranty period +3

**Proof of original purchase and extended warranty purchase required.

Note

Please refer to important information manual for regional service hotline, which is available on the Philips website support page.

32

9. Troubleshooting & FAQs
9.1 Troubleshooting
This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative.
Common Problems No Picture (Power LED not lit) · Make sure the power cord is
plugged into the power outlet and into the back of the display. · First, ensure that the power button on the bottom of the monitor is in the OFF position, then press it to the ON position. No Picture (Power LED is White) · Make sure the computer is turned on. · Make sure the signal cable is properly connected to your computer. · Make sure the display cable has no bent pins on the connect side. If yes, repair or replace the cable. · The Energy Saving feature may be activated Screen says

· Make sure the display cable is properly connected to your computer. (Also refer to the Quick Start Guide).

· Check to see if the display cable has bent pins.
· Make sure the computer is turned on.
Visible signs of smoke or sparks
· Do not perform any troubleshooting steps
· Disconnect the display from mains power source immediately for safety
· Contact with Philips customer service representative immediately.
Imaging Problems
Image appears blurred, indistinct or too dark
· Adjust the contrast and brightness on On-Screen Display.
An “after-image”, “burn-in” or “ghost image” remains after the power has been turned off.
· Uninterrupted display of still or static images over an extended period may cause “burn in”, also known as “after-imaging ” or “ghost imaging”, on your screen. “Burn-in”, “after-imaging”, or “ghost imaging” is a well-known phenomenon in LCD panel technology. In most cases, the “Burn-in” or “after- imaging” or “ghost imaging” will disappear gradually over a period of time after the power has been switched off.
· Always activate a moving screen saver program when you leave your display unattended.
· Always activate a periodic screen refresh application if your LCD display will display unchanging static content.
· Failure to activate a screen saver, or a periodic screen refresh application may result in severe “burn-in” or

33

“after-image” or “ghost image” symptoms that will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty.
Image appears distorted. Text is fuzzy or blurred.
· Set the PC’s display resolution to the same mode as display’s recommended screen native resolution.
Green, red, blue, dark, and white dots appears on the screen
· The remaining dots are normal characteristic of the liquid crystal used in today’s technology, Please refer the pixel policy for more detail.

• The “power on” light is too strong and is disturbing
  · You can adjust “power on” light using the power LED Setup in OSD main Controls.
  For further assistance, refer to the Service contact information listed in Important information manual and contact Philips customer service representative.
• Functionality different according to display.

9.2 General FAQs
Q1: When I install my monitor what should I do if the screen shows ‘Cannot display this video mode’?
Ans.: Recommended resolution for this monitor: 3840×2160@60Hz.
· Unplug all cables, then connect your PC to the monitor that you used previously.
· In the Windows Start Menu, select Settings/Control Panel. In the Control Panel Window, select the Display icon. Inside the Display Control Panel, select the ‘Settings’ tab. Under the setting tab, in box labelled ‘desktop area’, move the sidebar to 3840×2160 pixels.
· Open ‘Advanced Properties’ and set the Refresh Rate to 60Hz, then click OK.
· Restart your computer and repeat step 2 and 3 to verify that your PC is set at 3840×2160@60Hz.
· Shut down your computer, disconnect your old monitor and reconnect your Philips LCD monitor.
· Turn on your monitor and then turn on your PC.
Q2: What is the recommended refresh rate for LCD monitor?
Ans.: Recommended refresh rate in LCD monitors is 60Hz, In case of any disturbance on screen, you can set it up to 75Hz to see if that removes the disturbance.
Q3: What are the .inf and .icm files? How do I install the drivers (.inf and .icm)?
Ans.: These are the driver files for your monitor. Your computer may ask you for monitor drivers (.inf and .icm files) when you first install your

34

monitor. Follow the instructions in your user manual, monitor drivers (.inf and .icm files) will be installed automatically.
Q4: How do I adjust the resolution? Ans.: Your video card/graphic driver
and monitor together determine the available resolutions. You can select the desired resolution under Windows® Control Panel with the “Display properties”.
Q5: What if I get lost when I am making monitor adjustments via OSD?
Ans.: Simply press the button, then select ‘Reset’ to recall all of the original factory settings.
Q6: Is the LCD screen resistant to scratches?
Ans.: In general it is recommended that the panel surface is not subjected to excessive shocks and is protected from sharp or blunt objects. When handling the monitor, make sure that there is no pressure or force applied to the panel surface side. This may affect your warranty conditions.
Q7: How should I clean the LCD surface?
Ans.: For normal cleaning, use a clean, soft cloth. For extensive cleaning, please use isopropyl alcohol. Do not use other solvents such as ethyl alcohol, ethanol, acetone, hexane, etc.
Q8: Can I change the color setting of my monitor?
Ans.: Yes, you can change your color setting through OSD control as the following procedures,

· Press

to show the OSD (On

Screen Display) menu

· Press “Down Arrow” to select the option “Color” then press ” ” to

enter color setting, there are three settings as below.
1. Color Temperature; With settings in the 6500K range the panel appears “warm, with a redwhite color tone”, while a 9300K temperature yields “cool, bluewhite toning”.
2. sRGB; this is a standard setting for ensuring correct exchange of colors between different device (e.g. digital cameras, monitors, printers, scanners, etc)
3. User Define; the user can choose his/her preference color setting by adjusting red, green blue color.
Note A measurement of the color of light radiated by an object while it is being heated. This measurement is expressed in terms of absolute scale, (degrees Kelvin). Lower Kevin temperatures such as 2004K are red; higher temperatures such as 9300K are blue. Neutral temperature is white, at 6504K.
Q9: Can I connect my LCD monitor to any PC, workstation or Mac?
Ans.: Yes. All Philips LCD monitors are fully compatible with standard PCs, Macs and workstations. You may need a cable adapter to connect the monitor to your Mac system. Please contact your Philips sales representative for more information.
Q10: Are Philips LCD monitors Plugand- Play?
Ans.: Yes, the monitors are Plug-andPlay compatible with Windows 11/10/8.1/8, Mac OSX .
Q11: What is Image Sticking, or Image Burn-in, or After Image, or Ghost Image in LCD panels?

35

Ans.: Uninterrupted display of still or static images over an extended period may cause “burn in”, also known as “after-imaging” or “ghost imaging”, on your screen. “Burn-in”, “afterimaging”, or “ghost imaging” is a well-known phenomenon in LCD panel technology. In most cases, the “burned in” or “after- imaging” or “ghost imaging” will disappear gradually over a period of time after the power has been switched off. Always activate a moving screen saver program when you leave your monitor unattended. Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content.
Warning Severe”burn-in” or “after-image” or “ghost image” symptoms will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty.
Q12: Why is my Display not showing sharp text, and is displaying jagged characters?
Ans.: Your LCD monitor works best at its native resolution of 3840×2160@60Hz. For best display, please use this resolution.
Q13: How to unlock/lock my hot key?
Ans.: Please press for 10 seconds to
unlock/lock the hot key, by doing so, your monitor pops out “Attention” to show the unlock/lock status as shown below illustrators.

Q14: Ans.:

Where can I find Important Information manual mentioned in EDFU?
Important Information manual can be download on the Philips website support page.”

36

9.3 Multiview FAQs

Q1: Can I enlarge the PIP sub window?

Ans.:

Yes, there are 3 sizes to select: [Small], [Middle], [Large]. You can press to enter OSD menu. Select your preferred [PIP Size] option from the [PIP / PBP] main menu.

Q2: How to listen to Audio, independent of video?

Ans.:

Normally the audio source is linked to the main picture source. If you want to change audiosource input , you can press to enter OSD menu. Select your preferred [Audio Source] option from the [Audio] main menu.

Please note that the next time you turn on your display, the display will by default select the audio source you chose last time. In case you want to change it again, you need to go through the above steps to select your new preferred audio source, which then will become the “default” mode.

Q3: Ans:

Why the sub-windows flickers when I enable PIP/PBP.
It’s because the sub-windows video source is interlace timing (i-timing), please change subwindow signal source to be progressive timing (P-timing).

37

2023 © TOP Victory Investments Ltd. All rights reserved.
This product has been manufactured by and is sold under the responsibility of Top Victory Investments Ltd., and Top Victory Investments Ltd. is the warrantor in relation to this product. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license.
Specifications are subject to change without notice.
Version: 27E2F7901E1T

References

• Philips Customer Service Support - Home | Philips
• Global home | Philips
• Philips Customer Service Support - Home | Philips

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