Technicolor CVA4004 Cable Modem User Guide

Technicolor CVA4004 Cable Modem

Product Information

Specifications:

• Model: Cable Modem/Gateway
• Connectivity: RF Coaxial Cable, Ethernet, Telephone (optional)
• Power Input: Barrel End
• LED Indicators: POWER, WIRELESS, DS, US, ONLINE
• Power Adapter: Included

Product Usage Instructions

1. Connecting the Device:
   • Step 1: Connect the RF coaxial cable from the wall outlet to the CABLE connector on the back of the device.
   • Step 2: Connect your computer to the Ethernet port on the back of the device.
   • Step 3: Optionally, connect a telephone for VoIP service to the TELEPHONE port.
   • Step 4: Connect the power adapter to the POWER input and plug it into a wall outlet.
2. Powering On and Setup:
   • Step 1: Ensure the power switch is in the ON position.
   • Step 2: Wait for the LED indicators on the front panel to stop blinking and remain on continuously (may take up to 10 minutes).
   • Step 3: Once all LEDs are stable, you can start using the Internet and other networked devices.
3. Troubleshooting:
   If you encounter problems, ensure all connections are secure. Contact your service provider for further assistance.

Frequently Asked Questions (FAQ):

• Q: How do I know if my device supports digital telephone service (VoIP)?
  A: Check the product specifications or consult the user manual to confirm if your device supports VoIP services.

• Q: What should I do if the LED indicators do not stop blinking after 10 minutes?
  A: Double-check all connections and power supply. If the issue persists, contact your service provider for troubleshooting.

Follow the instructions in this Quick Start Guide to connect your cable modem or gateway.

Before you start:
Carefully read the Safety Instructions and Regulatory Notices document included in your package before continuing with the installation of your cable modem or gateway.

Important:
Before you connect your device, establish an Internet service account with your preferred Internet service provider. When establishing an account, your Internet service provider may ask you to provide information listed on the device label, such as the device serial number (S/N) or MAC address.

Using Instruction

1. CABLE ( ): Connect the RF coaxial cable from the wall outlet to the CABLE connector on the back of the device.
2. ETHERNET ( ): Connect your computer to the Ethernet port on the back of the device. If your device has more than one Ethernet port, you may connect additional computers or other networking devices to the extra Ethernet ports.
3. TELEPHONE ( ) (optional): If your device supports digital telephone service (VoIP), connect one end of a telephone cable to a telephone outlet in your home or to a telephone or fax machine. Connect the other end of the cable to the first TELEPHONE port on the back of the device. The first port is labeled 1 or 1/2 depending on the device model.
4. POWER ( / ): Connect the barrel end ( ) of the power adapter (included) to the POWER input on the back of the device. Then, plug the adapter into a wall outlet. If your device has a power switch ( / ) on the back of the device, make sure that the switch is in the ON position.
5. Wait for the POWER ( / ) and (if applicable) WIRELESS ( ), DS ( ), US ( ), and ONLINE ( ) LEDs on the front panel to stop blinking and remain on continuously. It may take up to 10 minutes for all LEDs to stop blinking. You are now ready to surf the Internet and use other networked devices.

Problems

If you encounter problems, make sure that all connections are secure. For further assistance, contact your service provider.

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