LG C1 4K OLED TV Owner’s Manual
- June 3, 2024
- LG
Table of Contents
C1 4K OLED TV
ENGLISH _index
www.lg.com
Copyright © 2022 LG Electronics Inc. All Rights Reserved.
OWNER’S MANUAL
Safety and Reference Please read this manual carefully before operating your
set and retain it for future reference.
The model and serial number of the product are located on the back and on one
side of the product. Record them below in case you ever need service. Model
Serial No.
MFL718562032210REV04
Before reading this manual
· Read this manual thoroughly before operating your TV, and keep it for future
reference. · On the website you can download the manual including
installation, using, troubleshooting, specifications, license etc and view its
contents on your PC or
mobile device. · User Guide : For more information about this TV, read the
USER GUIDE embedded in the product. (Depending on model)
– To open the USER GUIDE [Support] [User Guide] Separate Purchase
· Separate purchase items can be changed or modified for quality improvement
without any notification. Contact your dealer to buy these items. These
devices only work with certain models.
· The model name or design may be changed depending on the upgrade of product
functions, manufacturer’s circumstances or policies. · A cable to connect
antennas and external devices must be purchased separately.
Note · Product specifications or contents of this manual may be changed
without prior notice due to upgrade of product functions. · The items supplied
with your product may vary depending on the model. · Image shown may differ
from your TV.
Warning! Safety instructions
CAUTION RISK OF ELECTRIC SHOCK
DO NOT OPEN
CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE. REFER TO QUALIFIED SERVICE PERSONNEL.
This symbol is intended to alert the user to the presence of
uninsulated”dangerous voltage”within the product’s enclosure that may be of
sufficient magnitude to constitute a risk of electric shock to persons.
This symbol is intended to alert the user to the presence of important
operating and maintenance (servicing) instructions in the literature
accompanying the appliance.
WARNING : TO REDUCE THE RISK OF FIRE AND ELECTRIC SHOCK, DO NOT EXPOSE THIS
PRODUCT TO RAIN OR MOISTURE.
· TO PREVENT THE SPREAD OF FIRE, KEEP CANDLES OR OTHER ITEMS WITH OPEN FLAMES
AWAY FROM THIS PRODUCT AT ALL TIMES.
· Do not place the TV and/or remote control in the following environments: –
Keep the product away from direct sunlight. – An area with high humidity such
as a bathroom. – Near any heat source such as stoves and other devices that
produce heat. – Near kitchen counters or humidifiers where they can easily be
exposed to steam or oil. – An area exposed to rain or wind. – Do not expose to
dripping or splashing and do not place objects filled with liquids, such as
vases, cups, etc. on or over the apparatus (e.g., on shelves above the unit).
– Near flammable objects such as gasoline or candles, or expose the TV to
direct air conditioning.
– Do not install in excessively dusty places.
Otherwise, this may result in fire, electric shock, combustion/explosion,
malfunction or product deformation. · Ventilation – Install your TV where
there is proper ventilation. Do not install in a
confined space such as a bookcase. – Do not install the product on a carpet or
cushion. – Do not block or cover the product with cloth or other materials
while
unit is plugged in. · Take care not to touch the ventilation openings. When
watching the TV
for a long period, the ventilation openings may become hot.
2
· Protect the power cord from physical or mechanical abuse, such as being
twisted, kinked, pinched, closed in a door, or walked upon. Pay particular
attention to plugs, wall outlets, and the point where the cord exits the
device.
· Do not move the TV whilst the Power cord is plugged in. · Do not use a
damaged or loosely fitting power cord. · Be sure to grasp the plug when
unplugging the power cord. Do not pull
on the power cord to unplug the TV. · Do not connect too many devices to the
same AC power outlet as this
could result in fire or electric shock. · Disconnecting the Device from the
Main Power
– The power plug is the disconnecting device. In case of an emergency, the
power plug must remain readily accessible.
· Do not let your children climb or cling onto the TV. Otherwise, the TV may
fall over, which may cause serious injury.
· Outdoor Antenna Grounding (Can differ by country): – If an outdoor antenna
is installed, follow the precautions below.
An outdoor antenna system should not be located in the vicinity of overhead
power lines or other electric light or power circuits, or where it can come in
contact with such power lines or circuits as death or serious injury can
occur. · Never touch this apparatus or antenna during a lightning storm. You
may be electrocuted. · Make sure the power cord is connected securely to the
TV and wall socket if not secured damage to the Plug and socket may occur and
in extreme cases a fire may break out. · Do not insert metallic or inflammable
objects into the product. If a foreign object is dropped into the product,
unplug the power cord and contact the customer service. · Do not touch the end
of the power cord while it is plugged in. You may be electrocuted. · If any of
the following occur, unplug the product immediately and contact your local
customer service. – The product has been damaged. – If water or another
substance enters the product (like an AC adapter, power cord, or TV). – If you
smell smoke or other odors coming from the TV. – When lightning storms or when
unused for long periods of time.
Even the TV is turned off by remote control or button, AC power source is
connected to the unit if not unplugged in.
· Do not use high voltage electrical equipment near the TV (e.g., a bug
zapper). This may result in product malfunction.
· Do not attempt to modify this product in any way without written
authorization from LG Electronics. Accidental fire or electric shock can
occur. Contact your local customer service for service or repair. Unauthorized
modification could void the user’s authority to operate this product.
· Use only an authorized attachments / accessories approved by LG Electronics.
Otherwise, this may result in fire, electric shock, malfunction, or product
damage.
· Never disassemble the AC adapter or power cord. This may result in fire or
electric shock.
· Handle the adapter carefully to avoid dropping or striking it. An impact
could damage the adapter.
· To reduce the risk of fire or electrical shock, do not touch the TV with wet
hands. If the power cord prongs are wet or covered with dust, dry the power
plug completely or wipe dust off.
· Batteries – Store the accessories (battery, etc.) in a safe location out of
the reach of children. – Do not short circuit, disassemble, or allow the
batteries to overheat. Do not dispose of batteries in a fire. Batteries should
not be exposed to excessive heat. – Caution: Risk of fire or explosion if the
battery is replaced by an incorrect type.
· Moving – When moving, make sure the product is turned off, unplugged, and
all cables have been removed. It may take 2 or more people to carry larger
TVs. Do not press or put stress on the front panel of the TV. Otherwise, this
may result in product damage, fire hazard or injury.
· Keep the packing anti-moisture material or vinyl packing out of the reach of
children.
· Do not allow an impact shock, any objects to fall into the product, and do
not drop anything onto the screen.
· Do not press strongly upon the panel with a hand or a sharp object such as a
nail, pencil, or pen, or make a scratch on it. It may cause damage to screen.
· Cleaning – When cleaning, unplug the power cord and wipe gently with a soft/
dry cloth. Do not spray water or other liquids directly on the TV. Do not
clean your TV with chemicals including glass cleaner, any type of air
freshener, insecticide, lubricants, wax (car, industrial), abrasive, thinner,
benzene, alcohol etc., which can damage the product and/ or its panel.
Otherwise, this may result in electric shock or product damage.
3
Installation
Lifting and moving the TV
Please note the following advice to prevent the TV from being scratched or
damaged and for safe transportation regardless of its type and size.
· It is recommended to move the TV in the box or packing material that the TV
originally came in.
· Before moving or lifting the TV, disconnect the power cord and all cables. ·
When holding the TV, the screen should face away from you to avoid
damage. · Hold the side and bottom of the TV frame firmly. Make sure not to
hold
the transparent part, speaker, or speaker grill area. · When transporting a
large TV, there should be at least 2 people. · When transporting the TV, do
not expose the TV to jolts or excessive
vibration. · When transporting the TV, keep the TV upright, never turn the TV
on its
side or tilt towards the left or right. · Do not apply excessive pressure to
cause flexing / bending of frame
chassis as it may damage screen. · When handling the TV, be careful not to
damage the protruding buttons.
· Avoid touching the screen at all times, as this may result in damage to the
screen.
· When attaching the stand to the TV set, place the screen facing down on a
cushioned table or flat surface to protect the screen from scratches.
Mounting on the Table
1 Lift and tilt the TV into its upright position on a table. · Leave a 10 cm
(minimum) space from the wall for proper ventilation. (Depending on model)
2 Connect the power cord to a wall outlet.
· Do not apply foreign substances (oils, lubricants, etc.) to the screw parts
when assembling the product. (Doing so may damage the product.)
· If you install the TV on a stand, you need to take actions to prevent the
product from overturning. Otherwise, the product may fall over, which may
cause injury.
· Do not use any unapproved items to ensure the safety and product life span.
· Any damage or injuries caused by using unapproved items are not covered by
the warranty.
· Make sure that the screws are inserted correctly and fastened securely. (If
they are not fastened securely enough, the TV may tilt forward after being
installed.) Do not use too much force and over tighten the screws; otherwise
screw may be damaged and not tighten correctly.
· When installing on a cabinet or a shelf using a stand, make sure its width
is greater than that of the TV. (Depending on model)
· If the TV is placed on the stand, its screen may be tilted back slightly. If
the stand is not level because an object is placed under the stand or it is
not on a flat surface, the product may fall and cause injury or product
damage. (Depending on model)
Securing TV to the Wall
1 Insert and tighten the eye-bolts, or TV brackets and bolts on the back of
the TV. · If there are bolts inserted at the eye-bolts position, remove the
bolts first.
2 Mount the wall brackets with the bolts to the wall. Match the location of
the wall bracket and the eye-bolts on the rear of the TV.
3 Connect the eye-bolts and wall brackets tightly with a sturdy rope. Make
sure to keep the rope horizontal with the flat surface.
· Use a platform or cabinet that is strong and large enough to support the TV
securely.
· Brackets, bolts and ropes are not provided. You can obtain additional
accessories from your local dealer.
Stand (Separate Purchase)
(Depending on model)
Stand
Model
SQ-G2ST55 SQ-G2ST65 SQ-G2ST8377 SQ-G2DT97
OLED55G2 OLED65G2 OLED77/83G2 OLED97G2
4
Mounting to the Wall
Attach an optional wall mount bracket at the rear of the TV carefully and
install the wall mount bracket on a solid wall perpendicular to the floor.
When you attach the TV to other building materials, please contact qualified
personnel. LG recommends that wall mounting be performed by a qualified
professional installer. We recommend the use of LG’s wall mount bracket. LG’s
wall mount bracket is easy to move with cables connected. When you do not use
LG’s wall mount bracket, please use a wall mount bracket where the device is
adequately secured to the wall with enough space to allow connectivity to
external devices. It is advised to connect all the cables before installing
fixed wall mounts.
· Remove the stand before installing the TV on a wall mount by performing the
stand attachment in reverse.
· For more information of screws and wall mount bracket, refer to the Separate
Purchase.
· If you intend to mount the product to a wall, attach VESA standard mounting
interface (optional parts) to the back of the product. When you install the
set to use the wall mounting bracket (optional parts), fix it carefully so as
not to drop.
· When mounting a TV on the wall, make sure not to install the TV by hanging
the power and signal cables on the back of the TV.
· Do not install this product on a wall if it could be exposed to oil or oil
mist. This may damage the product and cause it to fall.
· When installing the Full Contact Wall Mount, the TV may not be contacted
firmly against the wall due to some wall conditions.
Precautions for Safety
(Except for OLW480B, LSW440B, LSW640B) · Professional installers should read
this manual carefully to ensure proper installation. · Professional installers
should forward this manual to customers after installation and encourage them
to read and store it in a convenient place for future reference. After reading
the installation manual, keep it in a convenient place for future reference.
· Ask a professional installer appointed by the store for installation of the
product. Installation by someone other than a professional installer is
extremely dangerous and may result in personal injury.
· Do not install the product in an unstable site that cannot withstand its
weight. If the installation site lacks sufficient rigidity, the product may
fall and cause personal injury.
· Contact a professional installer appointed by the store prior to moving or
replacing the product after installation.
Installation is a technical task and safety issues may arise if an individual
attempts to install or move the product personally. · Do not hang on the
product or subject it to severe impact after installation.
Doing so may cause the product to fall and cause personal injury. · When
installing the product on a wall, do not hang the power line or
signal cables from the back of the TV.
This can damage the cords, resulting in a fire, electrical shock or
malfunction of the product. · Be sure to wear work gloves when installing the
product. – Installing with unprotected hands may result in injury. · Install
the product according to the instructions in the installation manual.
Failure to install the product according to the instructions in the
installation manual can result in serious personal injury or product damage. ·
Be sure to have at least two people when installing the product or adjusting
the product’s height.
Attempting to perform installation or adjustments personally may result in
personal injury or damage to the product. · Make sure a wall is available
prior to proceeding with installation. Make use of the anchors and screws
provided with the product.
Use of any unauthorized anchors or screws may not support the product’s
weight, which poses safety risks. · When drilling in the wall for
installation, be sure to use drill bits and drills of the specified diameter.
Follow the instructions for the hole depth.
Drilling and installing the product in ways other than specified in the
installation manual may result in an unstable installation and potential
safety issues. · Do not wipe the product with a wet towel or use any heating
equipment or humidifier under the place where the product is installed.
Liquid water or vapor may enter the product and excessive heat may cause fire,
electric shock, or malfunction. · Do not install the product near a fire
sprinkler or detector, a place where vibration or shock may occur or near a
high-voltage wire or power source. · Unplug the product’s power cord from the
wall outlet before installing.
Installing the product while the power cord is plugged in may result in
electric shock or fire. · Do not install the product with bare hands. Be sure
to wear work gloves.
Attempting installation without work gloves may cause personal injury. ·
Connect the product with the supplied cable. Use of an unauthorized
cable may result in damage by friction with the wall. Make sure to use the
supplied cable gender. (This may vary by model.)
5
Before Installation
(Except for OLW480B, LSW440B, LSW640B) · Do not use the product for any
purpose other than installing the TV on a wall. · Avoid product damage and
safety accidents caused by careless installing or use of improper or
unauthorized wall mount. · Follow the instructions in the installation manual
for a convenient installation of the wall mount. · Immediately discontinue
installation and contact the service centre if you cannot fully understand the
installation process.
Use a professional installer if any installation issues remain after the
inquiry. · Installation of this product on a concrete wall or wood stud is
recommended. Installation of this product on other surfaces (Dry wall,
plywood, bricks, etc.) is not recommended. Improper installation may result in
the product falling. · Install the product only on a vertical wall.
Do not install on a tilted wall that exceeds building standards or on the
heavily titled wall or ceiling.
LG is not responsible for problems caused by improper installation of the
product, e.g., heavily tilted walls and ceilings. · Check the enclosed
accessories before installation. We are not responsible for any lost or
damaged accessories after the inner packaging is opened. · When an infant or
small child swallows the enclosed accessories, various safety accidents such
as choking may occur. Keep the enclosed accessories out of the reach of
infants and children. · When tightening screws, tighten until fully snug.
Avoid using excessive force when tightening the screws. Doing so may damage
the wall and product or reduce the rigidity or performance of the product. ·
Avoid installing a TV that exceeds the specified tensile load, and do not
allow any external force to be applied to the product. · Avoid accidents by
using work tools with care during installation.
Tools for Installation · “+”shaped screwdriver (manual or electric) / level /
drill / Ø 8 mm drill bit for concrete or Ø 4 mm drill bit for steel
Securing TV to the Wall
(Except for OLW480B, LSW440B, LSW640B)
· Please use the TV close to the wall after installation.
How to fix anchors and screws
(Except for OLW480B, LSW440B, LSW640B) Please make sure that:
· Check that the material and thickness of the wall and finishing material
comply with the installation manual. Before beginning the mounting process,
you must be sure the wall is able to support the weight of the TV.
· Should use the enclosed anchors and screws on crack-free concrete walls. ·
Never install the product on a plasterboard or wall made of paper or
medium-density fiberboard (MDF). When it is necessary to install the product
on such wall, anchor screws must be fastened to retaining walls (concrete) or
wood Stud inside the finishing material. · The wall mount should be attached
to a stud. This usually will not be a problem, but depending on individual
circumstances, there may be cases when the ability to mount into a stud is not
possible. In this case, there are a variety of drywall anchors, such as toggle
bolts, which may provide a solution. If using drywall anchors, please be sure
the anchors and the wall have the ability to support the weight of your TV.
Please note that the supplied anchors may not be the correct ones for your
individual situation, so you should check with a local professional. · Other
unspecified walls must be capable of supporting pullout loads of over 70 kgf
(686 N) and shear loads of over 100 kgf (980 N) per fastener. · Use an Ø 8 mm
drill bit for concrete and a hammer (impact) drill or Ø 4 mm drill bit for
wood stud to drill holes.
6
For installation on concrete wall
Wall mounting anchor
Wall mounting screw
1 Drill holes in anchor locations with a drill bit of Ø 8 mm to a depth of 80
mm to 100 mm.
2 Clean the drilled holes. 3 Insert the enclosed anchors for fixing the wall
mount into the holes. (Use
a hammer when inserting anchors.) 4 Push the wall mount support closely toward
the wall to match the hole
locations. 5 Tighten screws for fixing the wall mount to the holes. At this
time, tighten
the screws to a torque of between 45 kgf/cm to 60 kgf/cm.
For installation on wood stud
Drywall
76 mm
Wood stud
Use the Ø 4 mm drill bit for wood to drill holes with the depth of 76 mm.
(Clean the drilled hole.) Without using the wall mounting anchor, fasten the
wall mounting screw directly to the wood stud.
After Installation
· When connecting additional cables from the sides, we recommend holding the
centre of the TV horizontally or vertically and pulling the product to make
sure there is sufficient distance from the wall before connecting.
· When connecting additional cables from the bottom, we recommend releasing
the TV from the wall mount before connecting.
(For example)
· Use cable management systems to arrange the cables at the bottom of the TV
as shown below. Cable managements are not provided with the product, so
purchase them separately.
· After installing the product, be sure to use it adhered to the wall. – Using
the product while it is not adhered to the wall may damage or shake the
product.
· Do not use a sharp object when you detached the cable cover. This could
damage the cable or the cabinet. It may also cause personal harm. (Depending
on model)
Antenna/Cable
Connect the TV to a wall antenna socket with an RF cable (75 ). · Use a signal
splitter to use more than 2 TVs. · If the image quality is poor, install a
signal amplifier properly to improve the image quality. · If the image quality
is poor with an antenna connected, try to realign the antenna in the correct
direction. · An antenna cable and converter are not supplied. · For a location
that is not supported with Ultra HD broadcasting, this TV cannot receive Ultra
HD broadcasts directly.
Satellite dish
Connect the TV to a satellite dish to a satellite socket with a satellite RF
cable (75 ). (Depending on model)
7
Starting TV
Turning on the TV
You can simply operate the TV functions, using the button.
Power On (Press) Power Off1) (Press and Hold) Menu Control (Press2)) Menu
Selection (Press and Hold3))
- All running apps will close, and any recording in progress will stop. (Depending on country)
- You can access and adjust the menu by pressing the button when TV is on. 3) You can use the function when you access menu control.
Note · If the TV is turned on for the first time after it was shipped from the
factory, initialization of the TV may take a few minutes. · Your TV’s OSD (On
Screen Display) may differ slightly from that shown
in this manual. · The device must be easily accessed to a location outlet near
the access.
Some devices are not made by turning on / off button, turning off the
device and unplugging the power cord.
Connections
Connect various external devices to the TV and switch input modes to select an external device. For more information of external device’s connection, refer to the manual provided with each device.
HDMI
· When connecting the HDMI cable, the product and external devices should be
turned off and unplugged.
· Supported HDMI Audio format (Depending on model):
True HD (48 kHz),
Dolby Digital / Dolby Digital Plus (32 kHz, 44.1 kHz, 48 kHz),
PCM (32 kHz, 44.1 kHz, 48 kHz, 96 kHz, 192 kHz)
Note · If the device connected to Input Port also supports HDMI Deep Colour,
your picture may be clearer. However, if the device doesn’t support it, it may
not work properly. In that case, change the TV’s [HDMI Deep Colour] setting to
off. · [General] [Devices] [HDMI Settings] [HDMI Deep Colour] · Use a
certified cable with the HDMI logo attached. · If you do not use a certified
HDMI cable, the screen may not display or a connection error may occur. ·
Recommended HDMI Cable Types – Ultra High Speed HDMI®/TM cable (3 m or less)
USB
Some USB Hubs may not work. If a USB device connected using a USB Hub is not
detected, connect it to the USB port on the TV directly.
Note
· For an optimal connection, HDMI cables and USB devices should have
bezels less than 10 mm thick and 18 mm width. Use an extension cable
that supports
if the USB cable or USB memory stick does not fit
into your TV’s USB port.
IR Blaster
Control the set-top box (cable/satellite/IP/OTT), Blu-ray/DVD player,
soundbar, game consoles, etc., using the IR Blaster. (Depending on country)
Note · Connect the IR Blaster cable to the TV’s IR Blaster port. · Use
universal control settings to control the device. · Secure the IR Blaster with
the 3M tape provided.
External Devices
Available external devices are: Blu-ray player, HD receivers, DVD players,
VCRs, audio systems, USB storage devices, PC, gaming devices, and other
external devices.
Note · The external device connection may differ from the model. · In PC mode,
there may be noise associated with the resolution, vertical
pattern, contrast or brightness. If noise is present, change the PC output to
another resolution, change the refresh rate to another rate or adjust the
brightness and contrast on the [Picture] menu until the picture is clear. · In
PC mode, some resolution settings may not work properly depending on the
graphics card. · If Ultra HD content is played on your PC, video or audio may
become disrupted intermittently depending on your PC’s performance. (Depending
on model) · When connecting to a wired LAN, use a CAT 7 cable with high-speed
Internet transmission. (Only when port is provided.)
8
(Depending on country)
Television system
Programme coverage
Maximum number of storable programmes
External antenna impedance
CI Module (W x H x D)
Specifications
Broadcasting Specifications Digital TV
DVB-T/T2, DVB-C, DVB-S/S2
DVB-S/S2 950 ~ 2,150 MHz
6,000
DVB-C 46 ~ 890 MHz
DVB-T/T2
VHF III : 174 ~ 230 MHz UHF IV : 470 ~ 606 MHz UHF V : 606 ~ 862 MHz S Band II
: 230 ~ 300 MHz S Band III : 300 ~ 470 MHz
3,000
75 100.0 mm x 55.0 mm x 5.0 mm
Analogue TV PAL B/B, PAL B/G, PAL
D/K, PAL-I, SECAM B/G, SECAM D/K,
NTSC-M
46 ~ 862 MHz
· Certain 8K input/decoding standards may not be supported. An additional device may be necessary to support certain 8K standards. Upscaled and enhanced 8K images will vary depending on the source content. (Depending on model)
Operating Temperature Operating Humidity Storage Temperature Storage Humidity
Environment condition
0 °C to 40 °C Less than 80 % -20 °C to 60 °C Less than 85 %
· For information of the power supply and power consumption, refer to the label attached to the product. – The typical power consumption is measured in accordance with IEC 62087 or each country’s energy regulations. * On some models, the label is inside the external device connection terminal cover.
- Depending on the model or country, the typical power consumption may not be on label.
9
Product Information
Wireless module(LGSBWAX12)Specifications
Wireless LAN (IEEE 802.11a/b/g/n/ac/ax)
Frequency range
Output Power (Max.)
2,400 to 2,483.5 MHz
17 dBm
5,150 to 5,725 MHz
15 dBm
5,725 to 5,850 MHz
13 dBm
5,945 to 6,425 MHz (Only UK, EU)
11 dBm
Bluetooth
Frequency range
Output Power (Max.)
2,400 to 2,483.5 MHz
9 dBm
As band channels can vary per country, the user cannot change or adjust the
operating frequency. This product is configured for the regional frequency
table.
For consideration of the user, this device should be installed and operated
with a minimum distance of 20 cm between the device and the body.
Open Source Software Notice Information
To obtain the source code that is contained in this product, under GPL, LGPL,
MPL, and other open source licenses that have the obligation to disclose
source code, and to access all referred license terms, copyright notices and
other relevant documents please visit https://opensource.lge.com. LG
Electronics will also provide open source code to you on CD-ROM for a charge
covering the cost of performing such distribution (such as the cost of media,
shipping, and handling) upon email request to opensource@lge.com. This offer
is valid to anyone in receipt of this information for a period of three years
after our last shipment of this product.
Licenses
(Magic Remote supported models only)
10
Troubleshooting
Cannot control the TV with the remote control. No image display and no sound
is produced. The TV turns off suddenly.
When connecting to the PC (HDMI), no signal is detected. Abnormal Display
Generated Sound
The TV does not turn on continuously due to Always Ready mode operation or
does not automatically turn on by sensor.
· Check the remote control sensor on the product and try again. · Check if
there is any obstacle between the product and the remote control. · Check if
the batteries are still working and properly installed ( to , to ).
· Check if the product is turned on. · Check if the power cord is connected to
a wall outlet. · Check if there is a problem in the wall outlet by connecting
other products.
· Check the power control settings. The power supply may be interrupted. ·
Check if the auto-off function is activated on the settings related time. · If
there is no signal while the TV is on, the TV will turn off automatically
after 15 minutes of inactivity.
· Turn the TV off/on using the remote control. · Reconnect the HDMI cable. ·
Restart the PC with the TV on.
· If the product feels cold to the touch, there may be a small”flicker”when it
is turned on. This is normal, there is nothing wrong with product.
· This panel is an advanced product that contains millions of pixels. You may
see tiny black dots and/or brightly coloured dots (white, red, blue or green)
at a size of 1 ppm on the panel. This does not indicate a malfunction and does
not affect the performance and reliability of the product. This phenomenon
also occurs in third-party products and is not subject to exchange or refund.
· You may find different brightness and colour of the panel depending on your
viewing position(left/right/top/ down).
This phenomenon occurs due to the characteristic of the panel.
It is not related with the product performance, and it is not malfunction.
· “Cracking”noise: A cracking noise that occurs when watching or turning off
the TV is generated by plastic thermal contraction due to temperature and
humidity. This noise is common for products where thermal deformation is
required.
· Electrical circuit humming/panel buzzing: A low level noise is generated
from a high-speed switching circuit, which supplies a large amount of current
to operate a product. It varies depending on the product. This generated sound
does not affect the performance and reliability of the product.
· The motion sensor is located on the bottom centre of the TV. · The motion
sensor is only supported by some models. · If there is a foreign substance on
the motion sensor, it may not work properly. · If the environment around the
TV is too bright or too dark, the motion sensor may not work properly. ·
Obstacles in front of the TV may affect the detection function of the motion
sensor. · It can operate by recognising changes in lighting around the TV or
movement of objects (pets/robot vacuum
cleaners, etc.). · To stop using the Always Ready mode in [All Settings]
[General] [Always Ready] [Enable the function], or to use only the General
Always Ready mode function, you can select Enable Always Ready mode, turn off
the screen, and then stop using the motion sensor in [Always Ready Settings].
The screen-on function with the motion sensor can be set by adjusting the
performance of the sensor through the [Always Ready Settings] [Motion Sensor
Sensitivity] setting.
· Make sure to wring any excess water or cleaner from the cloth. · Do not spray water or cleaner directly onto the TV screen. · Make sure to spray just enough of water or cleaner onto a dry cloth to wipe the screen.
11
Precautions for Protecting the OLED TV Screen
Unlike regular LED/LCDs, OLED TVs produce images that emit light for each
pixel, achieving a perfect black colour and delivering clear images without
blurring. Due to the nature of the organic materials used to achieve high-
resolution image quality, OLED displays generally experience image retention
on the screen, which can be a persistent phenomenon. This phenomenon is
observed in all OLED panels, and although recommended picture modes can
minimise image retention, current technology cannot completely prevent this
from occurring. Displaying the same image for a long time or repeatedly
displaying the same image can cause image retention on the screen, which is a
common phenomenon in OLED panel products due to the nature of the product.
This product has a built-in screen protection feature. Avoid displaying images
that are likely to cause image retention, and follow the recommendations.
Images that are likely to cause image retention
· Images with black areas on the top and bottom and/or the left and right
sides of the screen.
· Images whose aspect ratio is 4:3 or 21:9. · Images that are fixed for a long
time, such as program number, station
logo, game console icon, set-top box menu, etc. · Other fixed screen images or
repeatedly displayed images.
Running [Pixel Cleaning] to Protect the OLED TV Screen
The OLED TV is equipped with a pixel cleaning feature to check the status of
the screen by itself and prevent image retention that leaves an image on a
screen. This feature automatically calculates the optimal execution time based
on the accumulated viewing time and is automatically executed when the TV is
turned off. While this feature is running, horizontal lines may appear at the
top and bottom of the screen. The pixel cleaning feature works when the
product is connected to the power cord and main power.
· To run this function manually, press the button on the remote control, go to
[General] [OLED Care] [OLED Panel Care] and press [Pixel Cleaning].
Recommendations for Minimising Image Retention
When watching the TV for a long time, press the button on the remote control,
go to [Picture] [Select Mode] and set the mode to [ ], go to [Advanced
Settings] [Brightness] and set [OLED Pixel Brightness] to a lower level. In
addition, press the button on the remote control, go to [General] [OLED Care]
[OLED Panel Care] and set the [Adjust Logo Brightness] value to [High]. When
showing images with black bars at the top/bottom/left/right side of the
screen, press the button on the remote control, press , and go to [Picture]
[Aspect Ratio] [User Selection] [Vertical Zoom] or [4-Way Zoom] to remove the
black bars. Turn off the menus for setting up devices such as set-top boxes so
that they are not displayed on the screen for a long time.
Note · When the screen is showing one fixed image for a long time, the screen
brightness will be automatically reduced and then restored once the screen
content changes. This is a normal function to minimise image retention.
12
Using Magic Remote Control
Power Turns the TV on or off.
Microphone
STB Power You can turn your set-top box on
or off by adding the set-top box to the universal
remote control for your TV.
1
Accesses the saved programmes list.
1
1
Up-Down You can raise or lower the screen to
switch between Line View and Full View.
1
Up-Down In Full View, you can lower the screen
all the way down to Zero View and only hear
the sound.
Volume buttons Adjusts the volume level.
Mute Mutes all sounds.
Mute Accesses the [Accessibility] menu.
Programme buttons Scrolls through the saved programmes. Voice recognition Network connection is required to use the voice recognition function.
Check for recommended content. (Some recommended services may not be available in some countries.) Voice recognition Speak while pressing and holding the button to use the voice recognition feature.
To achieve accurate recognition of your speech,
you must pronounce words in a slow and accurate
manner at an appropriate voice volume at a distance of about 10 cm away from the Magic Remote’s microphone ( ).
2
2
2
2
Back Returns to the previous level. Back Clears on-screen displays and returns to
2
2
last input viewing.
Q. Settings Accesses the Quick Settings.
Q. Settings Displays the [All Settings] menu.
These access special functions in some menus.
Red button Runs the record function.
2
Streaming Service buttons Connects to the
Video Streaming Service.
Number buttons Enters numbers. Accesses the [Quick Help]. Accesses the [Edit
Quick Access].
– [Edit Quick Access] is a feature that allows you to enter a specified app or
Live TV directly by pressing and holding the number buttons.
Accesses the [Guide].
Accesses the saved programmes list. More Actions Displays more remote control
functions. More Actions Audio descriptions function will be enabled.
Home Accesses the Home menu.
Home Launches the last used apps.
Input Changes the input source. Input Accesses the [Home Dashboard].
up/down/left/right Press the up, down, left or right button to scroll the
menu. If you press the up, down, left or right button while the pointer is in
use, the pointer will disappear from the screen and Magic Remote will operate
like a general remote control. To display the pointer on the screen again,
shake Magic Remote to the left and right. Wheel (OK) Press the centre of
button to select a menu. You can change programmes by using button.
– Do not move the wheel on the remote control right or left. This may cause
the malfunction of the product.
Wheel (OK) Accesses the [Magic Explorer]. You can run the [Magic Explorer]
feature when the pointer colour is changed to purple. If watching a programme,
press and hold down the pointer onto the video. When using [TV Guide],
[Settings], [Sports Alert], or [Art Gallery], press and hold down on the text.
Note
To use the button, press and hold for more than 1 second. · Depending on the
screen height, some buttons may not work. (Depending on model) · While
changing the screen height, only limited buttons will work. (Power, Volume)
(Depending on model) · You cannot use the pointer in Line View. (Depending on
model)
13
The descriptions in this manual are based on the buttons on the remote
control. Please read this manual carefully and use the TV correctly. (Some
buttons and services may not be provided depending on models or regions.)
How to register the Magic Remote Control
To use the Magic Remote, first pair it with your TV. 1 Put batteries into the
Magic Remote and turn the TV on. 2 Point the Magic Remote at your TV and press
the Wheel (OK) on the
remote control. If the TV fails to register the Magic Remote, try again
after turning the TV
off and back on.
How to deregister the Magic Remote Control
Press the (Back) and (Home) buttons at the same time, for five seconds, to
unpair the Magic Remote with your TV. Press and hold the (Home) and (Q.
Settings) buttons for more
than 5 seconds to disconnect and re-register the Magic Remote at the same
time.
· It is recommended that an Access Point (AP) be located more than 0.2 m away
from the TV. If the AP is installed closer than 0.2 m, the Magic remote
control may not perform as expected due to frequency interference.
Connecting Smart Devices using NFC Tagging
NFC is technology that uses Near Field Communication (13.56 MHz), allowing you
to conveniently send and receive information without separate settings. By
bringing a smart device near the NFC-enabled remote control, you can install
the LG ThinQ app and connect the device to the TV. 1 Turn on NFC in the smart
device’s settings. To use NFC with Android
devices, set the NFC option to enable`read/write tags’in the smart device’s
settings. The NFC settings may vary depending on the device. 2 Bring the smart
device near the (NFC) on the remote control. The required distance for NFC
tagging is about 1 cm. 3 Follow the instructions to install the LG ThinQ app
on your smart device. 4 Retagging the smart device to the remote control
allows you to conveniently access various features on the connected TV through
the LG ThinQ app.
Note · This feature is available for NFC-enabled smart devices only. · This
feature is only available if the remote control has an NFC logo.
Specifications
Bluetooth NFC
Specifications (PM22GN)
Frequency range
Output Power (Max.)
2,400 to 2,483.5 MHz
8 dBm
13.553 to 13.567 MHz -9.95 dBuA/m @ 10 m
Using Always Ready
(Depending on model) You can operate the TV and connect to Bluetooth with
direct voice recognition while the power is off.
- [General] [Always Ready], setting [Enable the function] to on.
- Pressing the button while watching TV switches the screen to [Always Ready] that is turned on, and pressing the button once more turns the screen to [Always Ready] that is turned off.
- Press the (Home) button or the (Back) button to watch TV when the screen is in [Always Ready] that is turned on.
- Press the Wheel (OK) button to display the wallpaper when the screen is in [Always Ready] that is turned off, and press the button to watch TV.
Note · Using Always Ready may increase energy consumption. · For more information about the feature, refer to the
[Support] [User Guide] [Troubleshooting] [Learn More About Always Ready].
14
Using Magic Remote Control
Power Turns the TV on or off.
Accesses the [Guide].
Accesses the saved programmes list.
Accesses the [Edit Quick Access]. – [Edit Quick Access] is a feature that
allows
you to enter a specified app or Live TV directly by pressing and holding the
number buttons.
Volume buttons Adjusts the volume level.
Home Accesses the Home menu.
Home Launches the last used apps.
Wheel (OK) Press the centre of button to select a menu. You can change
programmes by using button.
Wheel (OK) Accesses the [Magic Explorer]. You can run the [Magic Explorer]
feature when the pointer colour is changed to purple. If watching a programme,
press and hold down the pointer onto the video. When using [TV Guide],
[Settings], [Sports Alert], or [Art Gallery], press and hold down on the text.
Up/Down/Left/Right Press the up, down, left or right button to scroll the
menu. If you press buttons while the pointer is in use, the pointer will
disappear from the screen and Magic Remote will operate like a general remote
control. To display the pointer on the screen again, shake Magic Remote to the
left and right.
Back Returns to the previous level.
Back Clears on-screen displays and returns to last input viewing.
Microphone
11 11 11
1
Number buttons Enters numbers. Accesses the [Quick Help].
More actions Displays more remote control functions. Audio descriptions
function will be enabled. Programme buttons Scrolls through the saved
programmes. Mute Mutes all sounds.
Mute Accesses the [Accessibility] menu.
Voice recognition Network connection is required to use the voice recognition
function. Check for recommended content. (Some recommended services may not be
available in some countries.) Voice recognition Speak while pressing and
holding the button to use the voice recognition feature. Input Changes the
input source.
Input Accesses the [Home Dashboard]. Q. Settings Accesses the Quick Settings.
Q. Settings Displays the [All Settings] menu.
These access special functions in some menus.
Red button Runs the record function. Streaming Service buttons Connects to the
Video Streaming Service.
Note
To use the button, press and hold for more than 1 second.
15
The descriptions in this manual are based on the buttons on the remote
control. Please read this manual carefully and use the TV correctly. (Some
buttons and services may not be provided depending on models or regions.)
How to register the Magic Remote Control
To use the Magic Remote, first pair it with your TV. 1 Put batteries into the
Magic Remote and turn the TV on. 2 Point the Magic Remote at your TV and press
the Wheel (OK) on the
remote control. If the TV fails to register the Magic Remote, try again
after turning the TV
off and back on.
How to deregister the Magic Remote Control
Press the (Back) and (Home) buttons at the same time, for five seconds, to
unpair the Magic Remote with your TV. Press and hold the (Home) and (Q.
Settings) buttons for more
than 5 seconds to disconnect and re-register the Magic Remote at the same
time.
· It is recommended that an Access Point (AP) be located more than 0.2 m away
from the TV. If the AP is installed closer than 0.2 m, the Magic remote
control may not perform as expected due to frequency interference.
Using Always Ready
(Depending on model) You can operate the TV and connect to Bluetooth with
direct voice recognition while the power is off. [General] [Always Ready],
setting [Enable the
function] to on. Pressing the button while watching TV switches the screen
to [Always
Ready] that is turned on, and pressing the button once more turns the screen
to [Always Ready] that is turned off. Press the (Home) button or the (Back)
button to watch TV when the screen is in [Always Ready] that is turned on.
Press the Wheel (OK) button to display the wallpaper when the screen is in
[Always Ready] that is turned off, and press the button to watch TV.
Note · Using Always Ready may increase energy consumption. · For models with
motion sensors, such as G2, if you set screen on with the
motion sensor, the TV will turn on by recognising the motion. · For more
information about the feature, refer to the
[Support] [User Guide] [Troubleshooting] [Learn More About Always Ready].
Connecting Smart Devices using NFC Tagging
NFC is technology that uses Near Field Communication (13.56 MHz), allowing you
to conveniently send and receive information without separate settings. By
bringing a smart device near the NFC-enabled remote control, you can install
the LG ThinQ app and connect the device to the TV.
1 Turn on NFC in the smart device’s settings. To use NFC with Android devices,
set the NFC option to enable`read/write tags’in the smart device’s settings.
The NFC settings may vary depending on the device.
2 Bring the smart device near the (NFC) on the remote control. The required
distance for NFC tagging is about 1 cm.
3 Follow the instructions to install the LG ThinQ app on your smart device. 4
Retagging the smart device to the remote control allows you to
conveniently access various features on the connected TV through the LG ThinQ
app.
Note · This feature is available for NFC-enabled smart devices only. · This
feature is only available if the remote control has an NFC logo.
Specifications
Specifications (MR22GN, MR22GA)
Frequency range
Output Power (Max.)
Bluetooth
2,400 to 2,483.5 MHz
7 dBm
NFC*
13.553 to 13.567 MHz -13.27 dBuA/m @ 10 m
- Only MR22GN
16