FRANKE FH CR Series Gas Hob User Manual
- July 26, 2024
- Franke
Table of Contents
Crystal
User manual
FH CR Series Gas Hob
FH CR 301 1TC
FH CR 302 2G
FH CR 604 4G| FH CR 755 4G TC
FH CR 905 4G TC
FH CR1204 3G TC
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INTRODUCTION
Dear customer,
Before using the appliance, please carefully read the instructions and advice
contained in this manual. This will enable you to make best use of the
appliance and ensure many years of trouble-free operation. Keep this user
manual for further reference.
CRYSTAL is a next generation hob, thought to turn domestic cooking around.
A technological and aesthetical upgrade that perfectly matches together design
and performance, CRYSTAL is a piece of elegance fit for every kitchen and able
to guarantee outstanding reliability thanks to the quality of materials and
the attention to detail typical of every Franke product.
ABOUT THIS MANUAL
This user manual applies to several models of the device. Thus it may be
possible that some of the described features and functions are not available
on your specific model.
FRANKE reserves the right to make modifications to the product without prior
notice. All information correct at time of issuance.
Carefully read the user manual before using the device.
Keep the user manual.
Use the device described in this user manual only according to the intended
use.
| Symbol | Meaning |
|---|---|
| Warning symbol. Warning against risks of injury. | |
| Actions in safety and warning notes to avoid injury or damage. | |
| Action step. Specifies an action to be done. | |
| Result. Result of one or more action steps. | |
| Precondition that has to be fulfilled before performing the following |
action.
INTENDED USE
The hob was developed exclusively for nonprofessional, domestic use in the
household.
This hob is designed to offer professional performance in the household. It is
a highly versatile appliance enabling safe and easy selection of different
cooking methods.
IMPORTANT
Improper use of the grids can damage the hob: do not position the grids upside
down or slide them across the hob.
In case of use of cast iron griddles, ollar stones, terracotta pots and pans,
use them for no more than 20 minutes and, in case of prolonged cooking, adjust
the burner to the minimum.
Heat diffusers such as metal mesh, or any other types are not recommended.
Don’t use two burners simultaneously for one receptacle (e.g. fish kettle).
Liquids spilled on hot hob area can cause glass damage.
The instructions included in this manual are only valid if the country
initials are shown on the appliance.
If the initials are not shown on the appliance, it is necessary to verify that
the appliance is compliant to the country regulation. For any doubt about
compliance you can refer to your local distributor.
SAFETY INFORMATION
Read the operating instructions before using the appliance for the first time.
The manufacturer can not be made liable for possible damage which may occur
due to incorrect installation and incorrect, improper or unreasonable use of
the device.
To ensure safe and efficient operation of this electrical device:
Only contact authorised service centres.
Do not modify any features of the device.
This appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or instruction concerning
use of the appliance by a person responsible for their safety. Children should
be supervised to ensure that they do not play with the appliance.
This device is not a toy.
Keep children away from the device and thpackaging material.
Do not leave children near the device unattended.
Do not let children play with the device.
Do not allow children to touch the device or its controls during and
immediately afterusing it, since the hob becomes very hot.
Do not allow children to touch an unused device. Make any potentially
hazardous parts safe.
Proper installation and placement
The appliance must be installed and connected to the electricity and gas
supply in accordance with the separate installation instructions.
Have a qualified fitter/ electrician carry out the necessary work.
The appliance is designed for use in the home for preparing food. No liability
is assumed for any damage caused by improper use or incorrect handling.
If the appliance is to be permanently connected to the power supply:
Ensure that the device is installed only by the customer service, an
electrician or trained personnel with the appropriate knowledge/education.
This appliance is not connected to a combustion products evacuation device.
It shall be installed and connected in accordance with current installation
regulations. Particular attention shall be given to the relevant requirements
regarding ventilation.
Ensure that the device is installed in a way that allows to disconnect it from
the power supply, with a contact opening distance that ensures complete
disconnection in category III overvoltage conditions.
Ensure that the appliance is connected to an earthing system in compliance
with the current regulations.
Ensure that the device is connected directly to the mains socket.
– Ensure that no adapters, no multi-sockets and no extension cables are used
to connect the device.
Ensure that the supply cord is not damaged.
If damaged, contact customer services.
Ensure that the device is not exposed to atmospheric agents (rain, sun).
Ensure that the ventilation of the appliance is in accordance with the
manufacturer‘s instructions.
CAUTION! The use of a gas cooking appliance results in the production of
heat, moisture and products of combustion in the room in which it is
installed.
Ensure that the kitchen is well ventilated especially when the appliance is in
use:
keep natural ventilation holes open or install a mechanical ventilation device
(mechanical extractor hood).
Ensure the gas type and supply is compatible with appliance specifications.
– The type of gas for which the appliance is arranged is specified on the
dataplate on the bottom of the tray.
The adjustment conditions for this appliance are stated on the label (or data
plate).
Pay particular attention to the applicable regulations on ventilation.
The use of a gas cooking appliance produces heat and humidity in the room
where it is installed.
Risk of death!
Keep pets away from the device.
Packaging materials, e.g. plastic film and polystyrene, can be dangerous for
childre
Keep packaging material away from children.
Proper use
Only use the device to prepare and cook food.
Observe the manuals of the cooking devicesthat are used with the hob when
using the device.
CAUTION! This appliance is for cooking purposes only. It must not be used for
other purposes, for example room heating.
Ensure the gas outlet zones are perfectly clean.
Do not place power cables of other electric appliances on hot parts of the
appliance.
Do not use flammable liquids near the appliance.
After use, switch off the hob by its controls.
Make sure the burners are cold before closing the lid, if the appliance has
one.
Do not operate the appliance with an external time switch or a separate remote
control system.
The cooking process has to be supervised.
– A short term cooking process has to be supervised continuously.
Do not pull the appliance or the power cableto unplug it.
Do not carry out improper or hazardous operations.
Do not use the appliance as support top.
Close the general gas supply cock when the hob is not in use.
The use of a gas cooking appliance produces heat and humidity in the room
where it is installed.
Prolonged intensive use of the appliance may call for additional ventilation,
for example opening of a window, or more effective ventilation, for example
increasing the level of mechanical ventilation where present.
Risk of burns!
During use the appliance becomes hot. Care should be taken to avoid touching
the hob.
WARNING: Accessible parts may become hot during use. Young children should be
kept away.
Do not to touch the pot grids during use.
Do not place unstable or deformed pots on the burners, since they may tip over
or cause spills.
Risk of electric shock due to damaged device!
WARNING: If the surface is cracked:
– Shut immediately off all burners and any electrical burner and isolate the
appliance from power supply.
– Do not touch the appliance surface.
– Do not use the appliance.
Do not switch on a device if the surface is cracked or there is a damage to
the material thickness.
Do not touch the appliance with wet parts of the body.
Contact the customer service.
Risk of fire!
Do not store items on the cooking surfaces.
Risk of fire!
Unattended or automatic cooking on a hob with fat or oil can be dangerous and
may result in fire. Hot oil ignites readily.
Prepare food with plenty of fat (such as chips) only under constant
supervision.
Never try to extinguish fire with water.
In the case of a fire, switch off the appliance and cover flame e.g. with a
lid or with a fire blanket.
To avoid damaging the appliance
In the case of thermal failure, switch the solid plate off and allow to cool
down completely.
Do not put any dishes on it. Do not cool withcold water under any
circumstances.
Do not climb onto the appliance.
Do not leave the appliance unattended during operation.
If the appliance has a lid, make sure the burners are cold before closing it.
The hob is an item for daily use: signs of usage such as scratches or visible
material abrasion from pots or cookware are normal. Intensive use leads to
more distinctive signs of usage. In such cases, the appliance continues to
function perfectly and a complaint is not justified. Safety is always
guaranteed.
Maintenance and cleaning
Before any cleaning or maintenance operations disconnect the appliance from
the mains power supply.
Do not use steam cleaners or direct jets of water.
Never use scouring pads, steel wool, muriatic acid or other products which
could scratch or mark the surface.
Do not use products containing sands, alkalis, acids, chlorides, oven sprays
or detergents normally used to clean dishwashers.
Never use sharp objects, as they could damage the seals between the trim and
worktop.
Do not leave acid or alkaline substances on the hob.
Always thoroughly dry the appliance after going over it with a damp cloth to
prevent scale deposits from forming.
Remove grime with a damp cloth.
Do not clean the grates, burner caps and flame-spreaders in the dishwasher.
Clean them with hot soapy water, making sure to carefully dry them.
Ensure the gas outlet zones are perfectly clean.
Risk of electric shock due to entering liquid!
The device contains electrical components.
Make sure that no liquid enters the interior of the device.
Do not use pressurised steam to clean the device.
Repair
The appliance is manufactured in compliance with the relevant effective safety
standards.
Do not allow anyone except qualified personnel to install or repair the
appliance.
Contact a service centre authorised by the manufacturer or qualified personnel
in the following cases:
– Immediately after unpacking, in the event of doubts regarding the integrity
of the device
– During installation (according to the manufacturer‘s instructions)
– Doubts regarding the correct operation of the device
– Malfunction or poor operation
– Replacing the power socket if incompatible with the power plug of the device
– If the supply cord is damaged, it must be replaced by the manufacturer, its
service agent or similarly qualified persons in order to avoid a hazard.
Use original spare parts only.
Taking out of service
If the appliance is no longer to be used, call the service centre or qualified
personnel to disconnect it from the power supply.
OVERVIEW
| Burner | Function |
|---|---|
| TC | Triple crown |
| SR PLU | Semi-Rapid Superpower |
| SR | Semi-Rapid |
| R | Rapid |
| AUX | Auxiliary |
Knobs
| Knob icon | Function |
|---|---|
| Off | |
| Minimum delivery | |
| Lighting and maximum delivery |
YOUR APPLIANCE
Automatic Safety Valve
These hobs have a safety device that automatically closes the gas cock if the
flame accidentally goes out due to draughts, a pot spilling over, or a
temporary interruption of thgas supply. This device is activated approx.
3seconds after the flame goes out.
Burner use For lower gas consumption and better efficiency use pots of widths
suitable for the burners, making sure the flame does not go beyond the edges
(comply with the table below).
Ensure that the room is well ventilated.
| Burner | Pan bottom min-max. Ø (recommended) |
|---|---|
| AUX | 60 -140 mm |
| SR | 120 – 200 mm |
| SR PLUS | 120 – 200 mm |
| R | 150 – 240 mm |
| TC | 180 – 260 mm |
The use of larger pots than those specified can cause excessive overheating of
the knobs and top and, in case of prolonged use, yellowing of the cover (if in
stainless steel).
Franke declines any liability for damage due to such use.
OPERATION
Lighting the burners
The hob is lit with the control knobs. To light the burners, proceed as
follows:
Press and turn the required knob to the lighting and max delivery position.
Keep the knob pressed down for 3-4 seconds to allow the sparks to ignite the
gas coming out the flame spreader and to allow the thermocouple to heat up.
Then release the knob and, turning it anticlockwise adjust the flame as
required.
If the flame does not stay alight, repeat the operation from step 1.
CLEANING AND CARE
Risk of burns!
Do not clean the appliance until it is cold.
Before performing any cleaning and care:
Read the general safety information about cleaning in the chapter „Safety
information“.
Turn the appliance off.
General recommendations
Do not use steam cleaners or direct jets of water.
Never use scouring pads, steel wool, muriatic acid or other products which
could scratch or mark the surface.
Do not use products containing sands, alkalis, acids, chlorides, oven sprays
or detergents normally used to clean dishwashers.
Maintenance of Easy Clean treatment
The Easy Clean treatment is applied only to the stainless steel surface of the
cooktop.
It is strongly advised not to use more aggressive detergents and rough sponges
that could irreversibly damage the special protective treatment of the
cooktop, causing the stain formation and no longer removable marks.
To remove any kind of stain, just use a smooth cloth, dampened with hot water.
For a stronger dirt, it is recommended to use common dish soap that, together
with a cloth dampened with hot water, will guarantee the perfect cleaning
result.
Cleaning the appliance
Clean the hob after every use in order to prevent food residues from burning
on.
Cleaning dried-on and burnt-on dirt requires more effort.
To clean everyday dirt, use a soft cloth or sponge with water. Follow the
manufacturer‘s advice with regard to cleaning agents. We recommend using
protective cleaning agents.
Immediately remove any foods with high sugar content that spill onto the hob.
To prevent limescale stains from forming, always thoroughly dry the appliance
after going over it with a damp cloth.
Remove grime with a damp cloth.
Clean the grates, burner caps and flamespreaders with hot soapy water, making
sure to carefully dry them. Do not clean in a dishwasher.
Make sure the gas outlet zones are perfectly clean.
The natural colour of the pot grids in the pot placing section may alter over
time due to the heat.
MAINTENANCE AND REPAIR
In case of any operation problems, contact the Franke Technical Service
Centre.
Make sure that maintenance on electrical components is carried out only by the
manufacturer or the customer service.
Make sure that damaged cables are changed only by the manufacturer or the
customer service.
When contacting the customer service, please provide the following
information:
– type of fault
– appliance model (Art.)
– serial number (S.N.)
This information is given on the data plate on the booklet or under the hob.
If the hob doesn‘t operate correctly, before calling the After-Sales Service,
refer to the Troubleshooting Guide to determine the problem:
| Type of failure | Check if: |
|---|---|
| A The burner fails to ignite or the flame is not even | 1 The gas or electrical |
supplies are not shut off
2 The gas supply tap is open
3 The gas cylinder (liquid gas) is not empty
4 The burner openings are not clogged
5 The plug end is not dirty
6 All the burner parts have been positioned correctly
7 There are no draughts near the hob
B The burner does not stay lit| 8 When lighting the burner, the knob has been
pressed for enough time to activate the protection device
9 The burner openings are not clogged near the thermocouple
10 The end of the safety device is not dirty
11 The minimum gas setting is correct
C The containers are not stable| 12 The bottom of the container is perfectly
flat
13 The container is centered on the burner
14 The grids have not been exchanged or positioned incorrectly
DISPOSAL
Packaging
All packaging materials (cardboard, plastic film (PE) and polystyrene (EPS))
are marked and should, if possible, be collected for recycling and disposed of
in an environmentally friendly way.
Disposal
The symbol on the product or on the packaging indicates that the device must
not be disposed of in the domestic waste.
By disposing of the device in a proper way you help to avoid harmful
consequences to environment and health.
Further information about recycling the device is available from the competent
authority, the local refuse disposal service or the vendor of the device.
Dispose of the device, which is to be discarded, via a specialised waste
collection point for electronic and electrical devices.
In accordance with the article of Legislative Decree no. 15 dated 25 July,
Implementation of Directives 2002/95/EC,2002/96/EC and 2003/108/EC, regarding
the reduction of the
Disconnection
Disconnect the appliance from the mains.
With a fixed appliance, this must be carried out by a qualified electrician.
hazardous substances used in in electrical and electronic appliances, and
waste disposal”.
The barred dustbin symbol on the appliance indicates that at the end of its
working life the product must not be disposed of as household waste.
Consequently, when the appliance has reached the end of its working life the
user must take it to a suitable recycling centre for electronic and
electrotechnical waste, or return it to the dealer when purchasing a new
appliance of equivalent type.
Proper separate waste collection of the scrapped appliance for subsequent
recycling, treatment and environmentally-friendly disposal helps prevent a
potentially negative impact on the environment and health and facilitates
recycling of the materials used in
appliance construction.
CUSTOMER SERVICE
Refer to the contact address for your country on the back page or on our website: www.franke.com
franke.com
© Franke Technology and Trademark Ltd., Switzerland
2024-02-20 | VO2 | 991.0605.310
ID: 20170864.