Costway JV10963 Bookshelf Installation Guide
- July 25, 2024
- COSTWAY
Table of Contents
Costway JV10963 Bookshelf
Product Specifications
- Product Name: Boekenplank
- Model Number: JV10963
- Recommended Assembly: Two people
- Country Offices:
- USA: Fontana
- AUS: Truganina
- ITA: Milano
- POL: Gdask
- GBR: FDS Corporation Limited, Unit 4, Blackacre Road, Great Blakenham, Ipswich, Ip6 0FL, United Kingdom
Product Usage Instructions
Assembly Guidelines
- Before starting the assembly, ensure you have all parts and tools required.
- Follow the assembly instructions provided in the manual step by step.
- It is recommended to have two people for assembly.
- Do not tighten screws during installation; tighten them after all parts are installed.
Return / Damage Claim Instructions
Do not discard the box or original packaging.
- If a return is necessary, the item must be returned in its original box for acceptance.
- Take photos of the box markings and damaged parts for claims or replacements.
- Email the required images and claim details to the appropriate customer service email based on your location.
Frequently Asked Questions
Q: What should I do if a part is missing during assembly?
A: Contact our customer service team with your product number and the missing
part will be sent to you.
Before You Start
- Please read all instructions carefully.
- Retain instructions for future reference.
- Separate and count all parts and hardware.
- Read through each step carefully and follow the proper order.
- We recommend that, where possible, all items are assembled near to the area in which they will be placed in use, to avoid moving the product unnecessarily once assembled.
- Always place the product on a flat, steady and stable surface.
- Keep all small parts and packaging materials for this product away from babies and children as they potentially pose a serious choking hazard.
Note: Two people are recommended for the assembly. Do not tighten the screws during installation, tighten them after all parts have been installed.
Return / Damage Claim Instructions
- DO NOT discard the box / original packaging.
- In case a return is required, the item must be returned in original box. Without this your return will not be accepted.
- Take a photo of the box markings.
- A photo of the markings (text) on the side of the box is required in case a part is needed for replacement. This helps our staff identify your product number to ensure you receive the correct parts.
- Take a photo of the damaged part (if applicable).
- A photo of the damage is always required to file a claim and get your replacement or refund processed quickly. Please make sure you have the box even if it is damaged.
- Send us an email with the images requested.
- Email us directly from marketplace where your item was purchased with the attached images and a description of your claim.
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>