Costway JV10963 Bookshelf Installation Guide

Costway JV10963 Bookshelf

Product Specifications

• Product   Name: Boekenplank
• Model Number: JV10963
• Recommended Assembly: Two people
• Country Offices:
  • USA: Fontana
  • AUS: Truganina
  • ITA: Milano
  • POL: Gdask
  • GBR: FDS Corporation Limited, Unit 4, Blackacre Road, Great Blakenham, Ipswich, Ip6 0FL, United Kingdom

Product Usage Instructions

Assembly Guidelines

• Before starting the assembly, ensure you have all parts and tools required.
• Follow the assembly instructions provided in the manual step by step.
• It is recommended to have two people for assembly.
• Do not tighten screws during installation; tighten them after all parts are installed.

Return / Damage Claim Instructions
Do not discard the box or original packaging.

1. If a return is necessary, the item must be returned in its original box for acceptance.
2. Take photos of the box markings and damaged parts for claims or replacements.
3. Email the required images and claim details to the appropriate customer service email based on your location.

Frequently Asked Questions
Q: What should I do if a part is missing during assembly?
A: Contact our customer service team with your product number and the missing part will be sent to you.

Before You Start

• Please read all instructions carefully.
• Retain instructions for future reference.
• Separate and count all parts and hardware.
• Read through each step carefully and follow the proper order.
• We recommend that, where possible, all items are assembled near to the area in which they will be placed in use, to avoid moving the product unnecessarily once assembled.
• Always place the product on a flat, steady and stable surface.
• Keep all small parts and packaging materials for this product away from babies and children as they potentially pose a serious choking hazard.

Note: Two people are recommended for the assembly. Do not tighten the screws during installation, tighten them after all parts have been installed.

Return / Damage Claim Instructions

• DO NOT discard the box / original packaging.
• In case a return is required, the item must be returned in original box. Without this your return will not be accepted.
• Take a photo of the box markings.
• A photo of the markings (text) on the side of the box is required in case a part is needed for replacement. This helps our staff identify your product number to ensure you receive the correct parts.
• Take a photo of the damaged part (if applicable).
• A photo of the damage is always required to file a claim and get your replacement or refund processed quickly. Please make sure you have the box even if it is damaged.
• Send us an email with the images requested.
• Email us directly from marketplace where your item was purchased with the attached images and a description of your claim.

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