Icron 00-00470 Polaris USB Matrix User Guide

SET SUBNET| Admin| SETSUBNET<

value>

| Command:

SETSUBNET 255.255.255.0

| | Response: SubnetMasks etto”U se the Command SETIP to apply configuration.” |

Response:

Subnet mask set to 255.255.255.0 Use the

Command SETIP to apply

configuration.  

SET RS232 Control

– Cannot be performed through RS232 Interface

| Admin| SETCONTOLSERIAL< STATE>

States:

1 = RS232 Control on 0 = RS232 Control off

| Command: SETCONTROL SERIAL 1

Response: SETCONTROL-SERIAL- 1

| | Response:

SETCONTROL-SERIAL-

|
SET NETWORK

Control – Cannot be performed through network API

| Admin| SETCONTOLIP

States:

1 = RS232 Control on 0 = RS232 Control off

| Command: SETCONTRO SERIAL 1

Response:

SETCONTROL-IP-1

| | Response: SETCONTROL-IP|
Query Control| Admin| CONTROL-?| Command:

CONTROL -?

Response:

Response:

(if Serial Control is enabled, no display if disabled)

CONTROL-SERIAL-1

(if Network Control (SSH) is enabled, no display if disabled)

CONTROL-IP-1

| | Response: CONTROL-SERIAL-1 CONTROL-IP-1
| | Control: Serial – RS232 IP – Network
| | State:

1 – Control On 0 – Control Off

RESPONSE| User/Admin| Automatic Response to attempt to control Matrix via RS232 or API when GUI active| NAK

ADMINISTRATOR and USER ID and Password

User ID
User ID is up to 16 characters long, no character exemptions allowing for all symbols, numbers, and characters. There is no security enforcement (e.g. no requirement for minimum # characters, must have symbols etc.). Password
Password is up to 16 characters long, no character exemptions allowing for all symbols, numbers, and characters.

Webpage
Product web page can be accessed by entering the IP address (192.168.0.254) in a browser’s search function. If successful, the user will be presented with the login screen.

Login Screen

The Login screen displayed at access, requests prompts for a password and has the option to save password. After entering the password, you can click the return key or simply press the Login Button to proceed to the next page.
Users can attempt to enter a user ID and password 5 times before the system locks out for 5 minutes (regardless of new access or page refresh) and no password attempts can be entered during that time. The following text will display in red type at the top of the page.
“Incorrect User ID or Password entered too many times. Please wait 5 minutes and try again. If you have forgotten the credentials, please factory reset the device.”

USB Switching Tab

• This tab encompasses the main functionality of the product. The user can direct which upstream port (labelled A, B, C, D) connects to which downstream port (labelled 1,2,3,4). Active connections are with the appropriate color. Inactive connections are either blank or grayed out. It is also enough to use standard radio buttons for this selection.
• Routings corresponds to front faceplate LED color, BLUE for A, AMBER for B, and GREEN for C, RED for D.
• Users can click unselected, buttons to form new connections. If a downstream port is already connected to an upstream port, then the previous connection is broken is favor of the new connection. As an example, if the user selects “A2” then “C2” is unselected, users can click the highlighted active button to break a connection.
• Hosts with no active connection (no USB VBUS detected) will display text “Disconnected”, “N/C” or “Not Connected” but remain functional in the UI; user can change settings regardless of the connectivity state.
• To push changes, press the “Apply” button.

USB Info
There is a status row at the top of the page detailing the device connection status for devices connected to downstream ports 1, 2, 3 and 4. Device status is updated periodically or when the page is refreshed. The status can be any of the following:

USB Auto Switching Tab

Auto Switch Setup

This tab specifies which downstream ports should auto switch to the most recent connection if the setting is enabled. At the top of the tab’s context, a check box is used to enable/disable this feature. Below the check box, buttons are used to select downstream ports which should auto switch. Selected ports are highlighted. To apply changes to the Matrix, press the “Submit” button.

Settings Tab

In the Settings tab, Administrators can:

• Lock out the GUI
  • This disables the functionality of the webpage
• Lock out the hardware “HW Lockout” preventing the Reset/Test button from functioning
• Set the RS232 baud rate
• Configure the network settings
  • Change from Static Network address Acquisition to DHCP
  • Configure the static IP
• IP Address, Subnet Mask, and Gateway
• Name the Device and host Ports for tracking purposes.

Clicking “Apply” will push the changes to the Matrix.

Firmware Update
There is an Update Firmware button which allows the administrator to update product firmware. The file for firmware updates is chosen via a separate button and dialog box. The user must confirm to update the firmware after the appropriate file is selected. Once started a new page will load telling the user to wait for the update to complete (two minutes) and then refresh the page.
If the update fails, the user will be notified with a dialog box stating, “Update Failed, Please Try Again.”
If the update succeeds, the user will be notified with a new Dialog Box stating: “Update Successful.”

Security Tab

• The security tab is used to manage the ADMIN and USER account access including changing the current logged in user.
• There is a “Change Password” field for the current user where the user can enter a new password after confirming the previous. A button is then pressed to set the new password.
• Password can be set up to 16 characters long, no character exemptions allowing for all symbols, numbers, and characters.
• There is no security enforcement (e.g. no requirement for minimum number of characters, must have symbols etc.).

Troubleshooting

If you are unable to resolve any issues, please contact Technical Support by visiting icron.com/support

Specifications

| Host Upstream Ports| 2 x USB B Ports, 2 x USB-C Ports
---|---|---
| Device Downstream Ports| 2 x USB A Ports, 2 x USB-C Ports
| Traffic Types| Supports all USB Traffic Types
| Device Types| Supports all USB Device Types
| Available Power| 15W per USB-C Port, 6W per USB-A Port
| Hub Tiers Used| 1
| Network| 100BASE-T
| Control| 1 x RJ45, 1 x 3-Pin RS232
| Power Supply| 100-240V AC Input, 24V 2.71A DC Output
| Enclosure Material| Black Anodized Aluminum
| Dimensions (W x D x H)| 212.5mm x 125mm x 30mm (8.37” x 4.92” x 1.18”)
| Operating Temperature| 0°C to 50°C (32°F to 122°F)
| Storage Temperature| -20°C to 70°C (-4°F to 158°F)
| Operating Humidity| 20% to 80% relative humidity, non-condensing
| Storage Humidity| 10% to 90% relative humidity, non-condensing
| Certifications| FCC (Class A), CE (Class A), RoHS2/3 (CE), ICES-003 Issue 7, IEC 62368-1 4th ed.
| Warranty| 2-year

Warranty Information
Limited

ardware Warranty
Icron warrants that any hardware products accompanying this documentation shall be free from significant defects in material and workmanship for a period of two years from the date of purchase. Icron’s hardware warranty extends to Licensee, its customers and end users. The Warranty does not include repair of failures caused by misuse, neglect, accident, modification, operation outside a normal operating environment, failure caused by service of the device by non-authorized servicers or a product for which Icron is not responsible. Opening the enclosures will void warranty.

Hardware Remedies
Icron’s entire liability and the Licensee’s exclusive remedy for any breach of warranty shall be, at Icron’s option, either (a) return of the price paid, or (b) repair or replacement of hardware, which will be warranted for the remainder of the original warranty period or 30 days, whichever is longer. These remedies are void if failure of the hardware has resulted from accident, abuse, or misapplication.

Limitation of Liability

The hardware warranty set forth in this agreement replaces all other warranties. Icron expressly disclaims all other merchantability and fitness for a particular purpose and noninfringement of third-party rights with respect to the hardware.
Icron dealer, agent, or employee is not authorized to make any modification extension or addition to this warranty. Under no circumstances will Icron, its suppliers or licensors be liable for any costs of procurement or substitute products or services, lost profits, loss of information or data, or any other special, indirect, consequential, or incidental damages arising in any way out of the sale of, use of, or inability to use Icron product or service, even if Icron, its suppliers or licensors have been advised of the possibility of such damages. In no case shall Icron, its suppliers and licensors’ liability exceed the actual money paid for the products at issue.

Since some jurisdictions do not allow the limitation of implied warranties of liability for incidental, consequential, special or indirect damages, the above limitation may not always apply. The above limitations will not apply in case of personal injury where and to the extent that applicable law requires such liability.

Obtaining Warranty Service
To obtain warranty service, contact the Icron technical support team within the warranty period to obtain a Return Material Authorization (RMA) number as returns cannot be accepted without one. Prior to contacting Icron, be sure you have recorded the serial number. To begin the warranty process, record your product serial number and fill out the short online form located at icron.com/support. To complete the return process, please follow the instructions listed on the next page.

Contacting Technical Support
For technical support, visit icron.com/support
Please include the following information when reaching out for technical support:

• Description of the problem
• Part number and serial number
• Host computer(s) make and model
• Type of Operating System installed (e.g. Windows 10, macOS 11.1, etc.)
• Make and model of any USB device(s) attached to your application
• Description of the installation and relevant information about the USB device(s)

Product Return Shipping Instructions:
Package your product appropriately for safe shipment and mark the RMA number on the outside of the package. The package must be sent prepaid to Icron to the address listed below. We recommend that you insure your shipment or ensure your shipping method provides package tracking. The repaired or replaced item will be shipped to you, at Icron’s expense, not later than thirty days after Icron receives the defective product.
Address to Return Product:

RMA Coordinator
Icron Technologies Corporation 4664 Lougheed Highway, Suite 221 Burnaby, BC Canada
V5C 5T5

Technical Glossary
USB 3 and USB 2.0 Cables
USB cables have two distinct full-sized connectors. The Type A connector is used to connect the cable from a USB device to the Type A port on a computer or hub. The Type B connector is used to attach the USB cable to a USB device.

USB-C Cable
The Type-C connector is used to connect to both USB hosts and devices.

Icron | An Analog Devices Brand 4664 Lougheed Hwy., Suite 221 Burnaby, BC V5C 5T5
Canada
t +1 604.638.3920
Visit icron.com

For sales/general inquiries, visit icron.com/contact. For technical support, visit icron.com/support

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