SIEMENS GTW100ZB Connected Home Hub User Guide

SIEMENS GTW100ZB Connected Home Hub

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Technical specifications and availability subject to change without notice.

Transmittal, reproduction, dissemination and/or editing of this document as well as utilization of its contents and communication thereof to others without express authorization are prohibited. Offenders will be held liable for payment of damages. All rights created by patent grant or registration of a utility model or design patent are reserved.

Issued by:
Siemens Switzerland Ltd.
Smart Infrastructure
Theilerstrasse 1a
CH-6300 Zug
Tel. +41 58 724-2424
www.siemens.com/buildingtechnologies

Edition: 2022-02-22
Document ID: A6V12694177_en–_a
© Siemens Switzerland Ltd, 2022

About this document

Revision history

Reference documents

Download the above documents from http://siemens.com/bt/download by searching the document numbers listed above.

Before you start

Copyright
This document may be duplicated and distributed only with the express permission of Siemens.

Quality assurance
These documents were prepared with great care.

• The content of all documents is checked at regular intervals.
• All necessary corrections are included in subsequent versions.
• Documents are automatically amended as a consequence of modifications and corrections to the products described.

Please make sure that you are aware of the latest document revision date.
If you find any lack of clarity while using this document, or if you have any criticisms or suggestions, please contact your local point of contact (POC) at the nearest branch office. Addresses for Siemens Regional Companies are available at www.siemens.com/sbt

Document use / request to the reader
Before using products from Siemens Switzerland Ltd., it is important that you read the documents supplied with or ordered at the same time as the products (equipment, applications, tools, and so on) carefully and in full.
Before you get started, make sure you have an internet connection, a valid Email address and a smartphone in hand.

Additional information on products and applications is available:

• At your Siemens branch office www.siemens.com/sbt or at your system suppliers.
• From the support team at headquarters [email protected] if there is no local point of contact.

Siemens assumes no liability to the extent allowed under the law for any losses resulting from a failure to comply with the aforementioned points or for the improper compliance of the same.

Symbol identifications

WARNING:
This is the symbol for hazard. It warns you of Risks of injury. Comply with all measures designated by this symbol to prevent injury or death.

NOTICE:
This symbol identifies an important notice that you should be aware of when you are using the product.

Product overview

The GTW100ZB is a hub connecting Internet and Zigbee networks. After connecting to the Internet via Ethernet or WLAN, it enables you to do the following using mobile application “Connected Home” (downloadable from
Google Play™ or Apple App Store®):

• Add Zigbee devices
• Configure scenes and automation that enable the system to perform routine actions
• Control Zigbee devices remotely

the hub.

● Binding button: Press and hold down the button for six seconds to bind the hub with a created account in the mobile application. The binding process adds the hub to the mobile application. It is initiated from the mobile application end.

Positioning the device

• Place the hub near a power outlet.
• Place the hub at least 15 cm above the ground.
• The hub is for indoor use only. Do not place it outdoors.
• There must be sufficient clearance around the power outlet to ensure that the power adapter can be easily plugged in and removed.
• Put the Ethernet and power supply cables out of the way to avoid danger of tripping.
• Keep the hub out of the reach of people (including children) whose physical, sensory or mental capabilities, knowledge or experience prevents them from using the hub safely without supervision or instructions.
• Avoid placing the hub inside or near metal or sources of radio or electromagnetic energy or interference, for example, do not place it under or on top of a WLAN router.
• Do not put the hub on metal surfaces.
• Do not put the hub near large metal structures or other construction elements with fine metal meshes like special glass or special concrete.
• Do not put the hub in a location where it is exposed to dripping water, moisture or excessive heat.
• The communication distance between controller/transmitter and receiver in a building is typically 60 m without any blockades.
• The local regulations for electrical installations must be complied with.
• To maintain compliance with the RF exposure requirement, a separation distance of 20 cm between the device and the human should be maintained.

Powering on the hub

Place the GTW100ZB at a suitable location and then plug in the power adapter.

WARNING: Risk of electric shock or fire
Only use the power adapter and USB cable supplied with the hub. Using other power adapter and USB cable would have a risk of electric shock or fire.

Adding a hub
Add a hub from the mobile application following on-screen instructions. You can only add one hub in one network.
Make sure the Internet connection works and you’ve entered the network password correctly when binding the hub with the mobile application. Try again if binding fails.

Connecting to the Internet (WLAN or Ethernet)
Follow the on-screen instructions in the mobile application to connect the hub to Internet via a router.

You can switch between WLAN and Ethernet connection later in the mobile application.
Make sure the WLAN connection works and you’ve entered the network password correctly when connecting to the Internet wirelessly.

LED indication

lower right corner of the hub for 5…10 s, then the hub enters the WLAN/Ethernet configuration mode.| WLAN LED flashes rapidly
Successful WLAN connection| Connect to the Internet successfully via the router.| WLAN LED is ON
WLAN connection error| Connect to the router successfully, but the router cannot connect to the Internet.| WLAN LED flashes slowly
No Zigbee network connection| Use the hub for the first time or after a factory reset.| Zigbee LED is OFF
Waiting new device to join the Zigbee network| Add device in the mobile application.| Zigbee LED flashes rapidly
Successful Zigbee network connection| /| Zigbee LED is ON
Restart| Press and hold down the restart button at the lower right corner of the hub for 10 seconds.| All LEDs are OFF
Reset| Reset the hub in the mobile application.| Power LED flashes rapidly for 3 seconds
Reset to factory settings| Insert a paper clip into the reset hole and push it for more than five seconds.| Power LED flashes rapidly

Operation on the device
You can perform the following operations on the device:

• Restart the hub.
• Reset the hub to factory settings.

See Restarting and resetting the hub [➙ 9] for more information about restarting and resetting.

Restarting and resetting the hub

• Restart the hub when it crashes or encounters some unknown errors.
• Reset the hub from the mobile application to reconfigure all devices. Be careful to perform this operation as it clears all device configurations but device list.
• Reset the hub to factory settings to clear all data including device configurations and device list.

To restart the hub
Press and hold down the restart button on the hardware unit at the lower right corner of the hub for 10 seconds.

To reset the hub to factory settings
Insert a paper clip into the reset hole on the hardware unit and push it for more than five seconds.

NOTICE
WLAN connection is broken after restarting and resetting. You must reconnect to the network manually.

Cyber security disclaimer

Siemens provides a portfolio of products, solutions, systems and services that includes security functions that support the secure operation of plants, systems, machines and networks. In the field of Building Technologies, this includes building automation and control, fire safety, security management as well as physical security systems.

In order to protect plants, systems, machines and networks against cyber threats, it is necessary to implement – and continuously maintain – a holistic, state-of-the-art security concept. Siemens’ portfolio only forms one element of such a concept.

You are responsible for preventing unauthorized access to your plants, systems, machines and networks which should only be connected to an enterprise network or the internet if and to the extent such a connection is necessary and only when appropriate security measures (e.g. firewalls and/or network segmentation) are in place. Additionally, Siemens’ guidance on appropriate security measures should be taken into account. For additional information, please contact your Siemens sales representative or visit
https://www.siemens.com/global/en/home/company/topic-areas/future-of- manufacturing/industrial-security.html

Siemens’ portfolio undergoes continuous development to make it more secure. Siemens strongly recommends that updates are applied as soon as they are available and that the latest versions are used. Use of versions that are no longer supported, and failure to apply the latest updates may increase your exposure to cyber threats. Siemens strongly recommends to comply with security advisories on the latest security threats, patches and other related measures, published, among others, under https://www.siemens.com/cert/en/cert-security- advisories.htm

Issued by
Siemens Switzerland Ltd
Smart Infrastructure
Global Headquarters
Theilerstrasse 1a
CH-6300 Zug
+41 58 724 2424
www.siemens.com/buildingtechnologies

References

• Smart Information Delivery
• Smart Information Delivery
• Building technology - Siemens Global
• Smart Information Delivery
• Smart Information Delivery
• Building technology - Products & Services - Siemens Global Website
• CERT Services - Services - Siemens Global Website
• Industrial Cybersecurity - Topic areas - Siemens Global Website

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