CIO 35W2C1A 35W Smartcoby Trio Output Power Bank User Manual

: July 17, 2024
: CIO

Table of Contents

CIO 35W2C1A 35W Smartcoby Trio Output Power Bank
Precautions
Accessories
Specifications
Supported Fast Charging Protocols
Names of Each Part
How to Use
Warranty
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CIO 35W2C1A 35W Smartcoby Trio Output Power Bank

Founded in 2017 in Osaka, Japan, ClO Co., Ltd. is a manufacturing and sales company focused on dealing with the latest gadgets and smartphone accessories. With the concept of “Delivering the latest, most exciting gadgets”, the company offers its products through its e-commerce site and physical stores. We always pay attention to the latest technology and continuously strive to develop products that increase the level of convenience for users. We offer high-quality products in accordance with Japanese standards, but at the same time, we offer high-cost performance as only an overseas manufacturer can. It is our pleasure to provide convenient gadgets to our customers.

Introduction
Thank you for your purchase. Please read the “USER MANUAL” carefully before use and use it correctly.

Precautions

Warning
This is content that could lead to death or serious injury.
Caution
There is a possibility of serious injury or property damage.

Warning

Stop using this product immediately if it makes any noise, generates unusual heat, has an unusual odor, or contains a foreign object.
Do not disassemble or modify this product in any way. It may cause a fire, electric shock, or injury.
Children should not use this product alone. Do not use this product within the reach of children.
Do not immerse the product in water or allow it to get wet. Do not touch the power plug with a wet hand. Otherwise, It may cause heat generation, fire, fire, electric shock, or explosion.
Please do not use, leave, or store the product in a high-temperature environment. Do not throw this product into the fire.
Do not drop this product, place heavy objects on it, or give it a strong shock. Failure to do so may result in electric shock, malfunctions or injuries.
Plug the power cord into a household wall outlet when using. Failure to do so may result in fire or electric shock.
This product should be used away from heat-generating equipment.

Caution

Do not use this product for any purpose other than its intended use.
Do not use this product near flammable oils, chemicals, or flammable materials.
This product is not waterproof. Use and store in a place where it will not be exposed to liquids.
When using this product, insert the shape of the USB connector in the correct orientation. Unreasonable insertion may cause malfunction or injury.
When connecting a device to this product, be sure to follow the device’s precautions and manuals to use it correctly.
Please handle this with care as this product may become hot while it is being charged or used. Also, as the device is fully charged or the product is nearing full charge, it will return to normal temperature.
When charging with Power Delivery (PD), it is necessary to use a PD-compatible device and a PD-compatible cable.
Please note that we are not responsible for any damage, damage, failure, or data loss of the equipment connected using this product.
When disposing of this product, dispose of it according to the instructions of each local government.
Product specifications are subject to change without notice for improvement. Therefore, it may differ from the contents described in the manual.
If you do not use the product for a long time, charge and discharge it about once every three months to maintain the product life.

When disposing of this product, We recommend using CIO’s battery withdrawal service. (https://connectinternationalone.co.jp/mypage/collectservice/)

Accessories

SMARTCOBY 35W2C1A
Charging Cable(USB-C to USB-C)
User’s Manual

Specifications

Model: CIO-MB35W2C1A-20000
Battery Capacity: 20000mAh
Input(USB-C1/C2): 5V=3A/9V=3A/12V=2.92A/15V=2.33A/20V=1.75A(35W max)
Output(USB-C1/C2): 5V=3A/9V=3A/12V=2.92A/15V=2.33A/20V=1.75A(35W max)
Output(USB-A): 4.5V=5A/5V=3A/9V-2.5A/12V=1.5A(22.5W max)
Output(C1+C2): 5V=6A(30W max)
Output(C1+A): 5V=6A(30W max)
Output(C2+A): 5V=6A(30W max)
Output(C1+C2+A): 5V-6A(30W max)
Size: Approx. 91×68.5x30mm
Weight: Approx. 328g
Lifecycle: Approx. 120times
Power storage time: Approx. 180 minutes

Supported Fast Charging Protocols

PPS/PD3.0

Names of Each Part

Remaining Battery Indicator in % and Charging Animation
USB-Cl (Input/Output)
USB-C2 (Input/Output)
USB-A (Output)
Battery Check Button
- Power on: press once
- Power off: press twice

Remaining Power LED

How to Use

How to Charge the Device
Use the USB-C cable to connect the product to the device for charging. If charging does not start automatically, press the button on the side of the product. When charging to the device starts, the digital remaining charge will show in %.

To use fast charging (Power Delivery), a device that supports fast charging and a charging cable that supports fast charging are required.

How to check the remaining battery
Press the button on the side of the product when nothing is connected to the product, and the remaining battery level (0-100%) will be indicated on the display. Alternatively, the remaining battery level (0-100%) will be displayed when the product is connected to a charging device.

Multiple Devices Simultaneous Charging
USB-C1, C2, and USB Type-A ports are used to connect and charge the product and devices. Up to three devices can be charged simultaneously. If charging does not start automatically, press the button on the side of the product.

This product may become hot when charging multiple devices at the same time. As this product and device are near full charge, the temperature will return to normal.

How to Recharge the Device
Using a USB-C cable, connect a USB charger or other device to the USB-C1 port of this product to start charging this product.

USB-C2 port does not support input.
A USB charger that supports 35W output is required to charge up to 35W. A CIO charger is recommended.
Simultaneous recharge to the battery through multiple ports is not supported.

How to Charge by Using Pass-Through
When a charger and charging cable are connected to the USB-C1 port and a device is connected to the USB-C2 or USB-A port, the product will be charged while charging the device.

The device side is charged first.
For pass-through charging, the output power is approximately 15W regardless of which port is used for input or output.
During pass-through charging, if a low-current device such as
Apple Watch is connected to USB-A, so it will not be charged.
Please understand this in advance.
The product may become hot during pass-through charging, but the temperature will return to normal as the product and device approach full charge.

Warranty

Thank you for purchasing the CIO product. If the product has any defects such as initial malfunction, please contact us before reviewing. We will replace it as an initial malfunctioning product. In case of a malfunction occurring within the warranty period or correct use, we will also replace it.

The invoice/warranty or dealer’s receipt will become a warranty so please keep it. The product will be guaranteed for replacement with it.

Please note that we do not accept returns or refunds.

Please note that the warranty cannot be provided in the following cases.

Accident due to careless handling while using it. (e.g. dropping, submerging, and so on.)
Failure due to any internal modification by the user.
Failure due to fire or water damage.

Support Information