AOC Q27B2S2 LCD Monitor User Manual

AOC Q27B2S2 LCD Monitor

Product Information

• Model: Q27B2S2
• Manufacturer: AOC
• Website: www.aoc.com.

Product Usage Instructions

Safety

1. The monitor should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.
2. Unplug the unit during a lightning storm or when it will not be used for long periods of time to protect it from power surges.
3. Do not overload power strips and extension cords. Use the monitor only with UL listed computers which have appropriate configured receptacles marked between 100-240V AC, Min. 5A. The wall socket shall be installed near the equipment and shall be easily accessible. Use only with the attached power adapter.
4. Manufacturers: TPV ELECTRONICS(FUJIAN) CO., LTD
5. Model: ADPC1938EX(19VDC,2.0A)

Product Installation

• Do not place the monitor on an unstable cart, stand, tripod, bracket, or table. Use only a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold with this product.
• Follow the manufacturer’s instructions when installing the product and use mounting accessories recommended by the manufacturer.
• Never push any object into the slot on the monitor cabinet and never spill liquids on the monitor.
• Do not place the front of the product on the floor.
• If you mount the monitor on a wall or shelf, use a mounting kit approved by the manufacturer and follow the kit instructions.
• Leave some space around the monitor for adequate air circulation to prevent overheating and potential fire or damage.
• Ensure that the monitor does not tilt downward by more than -5 degrees to avoid potential damage. Exceeding the -5 degree downward tilt angle maximum will not be covered under warranty.
• Recommended ventilation areas around the monitor when installed on the wall or stand:
  • 12 inches (30cm)
  • 4 inches (10cm)
  • 4 inches (10cm)
  • Leave at least this much space around the set: 4 inches (10cm)

Safety

National Conventions
The following subsections describe notational conventions used in this document. Notes, Cautions, and WarningsThroughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type. These blocks are notes, cautions, and warnings, and they are used as follows:
NOTE: A NOTE indicates important information that helps you make better use of your computer system.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates the potential for bodily harm and tells you how to avoid the problem. Some warnings may appear in alternate formats and may be unaccompanied by an icon. In such cases, the specific presentation of the warning is mandated by regulatory authority.

Power

• The monitor should be operated only from the type of power source indicated on the label. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.
• Unplug the unit during a lightning storm or when it will not be used for long periods of time. This will protect the monitor from damage due to power surges.
• Do not overload power strips and extension cords. Overloading can result in fire or electric shock.
• To ensure satisfactory operation, use the monitor only with UL listed computers which have appropriate configured receptacles marked between 100-240V AC, Min. 5A.
• The wall socket shall be installed near the equipment and shall be easily accessible. For use only with the attached power adapter.
  • Manufacturers: TPV ELECTRONICS(FUJIAN) CO., LTD
  • Model: ADPC1938EX(19VDC,2.0A)

Installation

• Do not place the monitor on an unstable cart, stand, tripod, bracket, or table. If the monitor falls, it can injure a person and cause serious damage to this product. Use only a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold with this product. Follow the manufacturer’s instructions when installing the product and use mounting accessories recommended by the manufacturer. A product and cart combination should be moved with care.
• Never push any object into the slot on the monitor cabinet. It could damage circuit parts causing a fire or electric shock. Never spill liquids on the monitor.
• Do not place the front of the product on the floor.
• If you mount the monitor on a wall or shelf, use a mounting kit approved by the manufacturer and follow the kit instructions.
• Leave some space around the monitor as shown below. Otherwise, air-circulation may be inadequate hence overheating may cause a fire or damage to the monitor.
• To avoid potential damage, for example the panel peeling from the bezel, ensure that the monitor does not tilt downward by more than -5 degrees. If the -5 degree downward tilt angle maximum is exceeded, the monitor damage will not be covered under warranty.
• See below the recommended ventilation areas around the monitor when the monitor is installed on the wall or on the stand:

Cleaning

• Clean the cabinet regularly with a water-dampened, soft cloth.
• When cleaning use a soft cotton or microfiber cloth. The cloth should be damp and almost dry, do not allow liquid into the case.
• Please disconnect the power cord before cleaning the product.

Other

• If the product is emitting a strange smell, sound or smoke, disconnect the power plug IMMEDIATELY and contact a Service Center.
• Make sure that the ventilating openings are not blocked by a table or curtain.
• Do not engage the LCD monitor in severe vibration or high impact conditions during operation.
• Do not knock or drop the monitor during operation or transportation.
• The power cords shall be safety approved. For Germany, it shall be H03VV-F, 3G, 0.75 mm2, or better. For other countries, the suitable types shall be used accordingly.
• Excessive sound pressure from earphones and headphones can cause hearing loss. Adjustment of the equalizer to maximum increases the earphones and headphones output voltage and therefore the sound pressure level.

Setup

Contents in Box

Not all signal cables will be provided for all countries and regions. Please check with the local dealer or AOC branch office for confirmation.

Setup Stand & Base

Please setup or remove the base following the steps as below.

Setup:

Remove:

Adjusting Viewing Angle

For optimal viewing it is recommended to look at the full face of the monitor, then adjust the monitor’s angle to your own preference. Hold the stand so you will not topple the monitor when you change the monitor’s angle. You are able to adjust the monitor as below:

NOTE: Do not touch the LCD screen when you change the angle. Touching the LCD screen may cause damage.
WARNING:

1. To avoid potential screen damage, such as panel peeling, ensure that the monitor does not tilt downward by more than -5 degrees.
2. Do not press the screen while adjusting the angle of the monitor. Grasp only the bezel.

Connecting the Monitor

Cable Connections In Back of Monitor:

1. HDMI
2. DP
3. Earphone
4. Power

Connect to PC

1. Connect the power cord to the back of the display firmly.
2. Turn off your computer and unplug its power cable.
3. Connect the display signal cable to the video connector on your computer.
4. Plug the power cord of your computer and your display into a nearby outlet.
5. Turn on your computer and display.

If your monitor displays an image, installation is complete. If it does not display an image, please refer Troubleshooting. To protect equipment, always turn off the PC and LCD monitor before connecting.

Wall Mounting

Preparing to Install An Optional Wall Mounting Arm.

This monitor can be attached to a wall mounting arm you purchase separately. Disconnect power before this procedure.
Follow these steps:

1. Remove the base.
2. Follow the manufacturer’s instructions to assemble the wall mounting arm.
3. Place the wall mounting arm onto the back of the monitor. Line up the holes of the arm with the holes in the back of the monitor.
4. Insert the 4 screws into the holes and tighten.
5. Reconnect the cables. Refer to the user’s manual that came with the optional wall mounting arm for instructions on attaching it to the wall

Noted: VESA mounting screw holes are not available for all models, please check with the dealer or official department of AOC.

Display design may differ from those illustrated.
WARNING:

1. To avoid potential screen damage, such as panel peeling, ensure that the monitor does not tilt downward by more than -5 degrees.
2. Do not press the screen while adjusting the angle of the monitor. Grasp only the bezel.

Adaptive-Sync function

1. Adaptive-Sync function is working with DP/HDMI
2. Compatible Graphics Card: Recommend list is as the below, also could be checked by visiting www.AMD.com.
   • Radeon™ RX Vega series
   • Radeon™ RX 500 series
   • Radeon™ RX 400 series
   • Radeon™ R9/R7 300 series （R9 370/X, R7 370/X, R7 265 except）
   • Radeon™ Pro Duo (2016)
   • Radeon™ R9 Nano series
   • Radeon™ R9 Fury series
   • Radeon™ R9/R7 200 series (R9 270/X, R9 280/X except)

Adjusting

Hotkeys

Menu/Enter
When there is no OSD, Press to display the OSD or confirm the selection.
Power
Press the Power button to turn on the monitor.
Volume/ >
When there is no OSD, Press > Volume button to active volume adjustment bar, Press < or > to adjust volume.
Source/Exit
When the OSD is closed, press Source/Exit button will be Source hot key function. When the OSD is closed, press Source/Exit button continuously about 2 second to do auto configure (Only for the models with D-Sub).

Clear Vision

1. When there is no OSD, Press the “ <” button to activate Clear Vision.
2. Use the “ > ” or “>” buttons to select between weak, medium, strong, or off settings. Default setting is always “off”.
3. Press and hold “ <” button for 5 seconds to activate the Clear Vision Demo, and a message of “Clear Vision Demo: on” will be display on the screen for a duration of 5 seconds. Press Menu or Exit button, the message will disappear. Press and hold “ <” button for 5 seconds again, Clear Vision Demo will be off.
   • Clear Vision function provides the best image viewing experience by converting low resolution and blurry images into clear and vivid images.

OSD Setting

Basic and simple instruction on the control keys.

1. Press the MENU-button to activate the OSD window.
2. Press Left or Right to navigate through the functions. Once the desired function is highlighted, press the MENU-button to activate it, press Left or Right to navigate through the sub-menu functions. Once the desired function is highlighted, press MENU-button to activate it.
3. Press Left or to change the settings of the selected function. Press to exit. If you want to adjust any other function, repeat steps 2-3.
4. OSD Lock Function: To lock the OSD, press and hold the MENU-button while the monitor is off and then press power button to turn the monitor on. To un-lock the OSD – press and hold the MENU-button while the monitor is off and then press power button to turn the monitor on.

Notes:

1. If the product has only one signal input, the item of “Input Select” is disable to adjust.
2. ECO modes (except Standard mode), DCR, DCB mode and Picture Boost, for these four states that only one state can exist.

Luminance

Note: When “HDR Mode” is set to “non-off”, the items “Contrast”, “ECO”, “Gamma” cannot be adjusted.

Color Setup

|

Color Temp.

| Warm| Recall Warm Color Temperature from EEPROM.
---|---|---|---
Normal| Recall Normal Color Temperature from EEPROM.
Cool| Recall Cool Color Temperature from EEPROM.
User| Restore Color Temperature from EEPROM.

Color Gamut

| Panel Native| Standard color space panel.
sRGB| Recall SRGB Color Temperature from EEPROM.

LowBlue Mode

| Reading / Office /

Internet / Multimedia /

Off

| Decrease blue light wave by controlling color temperature.
Red| 0-100| Red gain from Digital-register.
Green| 0-100| Green gain from Digital-register.
Blue| 0-100| Blue gain from Digital-register.

DCB Mode

| Full Enhance| Disable or Enable Full Enhance Mode
Nature Skin| Disable or Enable Nature Skin Mode
Green Field| Disable or Enable Green Field Mode
Sky-blue| Disable or Enable Sky-blue Mode
AutoDetect| Disable or Enable AutoDetect Mode
Off| Disable or Enable DCB Mode
DCB Demo| On or Off| Disable or Enable Demo

Note: When “HDR Mode” under “Luminance” is set to “non-off”, all items under “Color Setup” cannot be adjusted.

Picture Boost

| Bright Frame| on or off| Disable or Enable Bright Frame
---|---|---|---
Frame Size| 14-100| Adjust Frame Size
Brightness| 0-100| Adjust Frame Brightness
Contrast| 0-100| Adjust Frame Contrast
H. position| 0-100| Adjust Frame horizontal Position
V. position| 0-100| Adjust Frame vertical Position

Note:

• Adjust the brightness, contrast, and position of the Bright Frame for better viewing experience.
• When “HDR Mode” under “Luminance” is set to “non-off”, all items under “Picture Boost” cannot be adjusted.

OSD Setup

| Language|  | Select the OSD language
---|---|---|---
Timeout| 5-120| Adjust the OSD Timeout

DP Capability

|

1.1/1.2

| If the DP video content supports DP1.2, please select

DP1.2 for DP Capability; otherwise, please select DP1.1

H. Position| 0-100| Adjust the horizontal position of OSD
V. Position| 0-100| Adjust the vertical position of OSD
Transparence| 0-100| Adjust the transparence of OSD
Break Reminder| on or off| Break reminder if the user continuously work for more

than 1hrs

Game Setting

|

Game Mode

| Off| No optimization by Game Mode.
---|---|---|---
FPS| For playing FPS (First Person Shooters) games.

Improves dark theme black level details.

RTS| For playing RTS (Real Time Strategy). Improves the

image quality.

Racing| For playing Racing games, Provides fastest

response time and high color saturation.

Gamer 1| User’s preference settings saved as Gamer 1.
Gamer 2| User’s preference settings saved as Gamer 2.
Gamer 3| User’s preference settings saved as Gamer 3.

Shadow Control

|

0-100

| Shadow Control Default is 50, then end-user can

adjust from 50 to 100 or 0 to increase contrast for clear picture.

1.        If picture is too dark to be saw the detail clearly, adjusting from 50 to100 for clear picture.

2.        If picture is too white to be saw the detail

clearly, adjusting from 50 to0 for clear picture

Adaptive-Sync

|

On or Off

| Disable or Enable Adaptive-Sync.c

Adaptive-Sync Run Reminder: When the Adaptive- Sync feature is enabled, there may be flashing in some game environments.

Game Color| 0-20| Game Color will provide 0-20 level for adjusting

saturation to get better picture.

Overdrive

| Weak|

Adjust the response time.

Medium
Strong
Off

Frame Counter

| Off / Right-up / Right-

Down / Left-Down / Left-Up

|

Display V frequency on the corner selected

Dial Point

|

On or Off

| The“Dial Point”function places an aiming indicator in

the

center of screen for helping gamers to play First Person

Shooter (FPS) games with an accurate and precise

aiming.

Note: When “HDR Mode” under “Luminance” is set to “non-off”, the items “Game Mode”, “Shadow Control”, “Game Color” cannot be adjusted.

Extra

| Input Select|  | Select Input Signal Source
---|---|---|---
Off timer| 0-24hrs| Select DC off time

Image Ratio

| Wide|

Select image ratio for display.

4:3
DDC/CI| Yes or No| Turn ON/OFF DDC/CI Support

Reset

| Yes or No| Reset the menu to default

ENERGY STAR® or No

| Reset the menu to default

(ENERGY STAR® available for selective models)

Exit

|

Exit

|  |

Exit the main OSD

---|---|---|---

LED Indicator

Troubleshoot

is properly connected to a grounded power outlet and to the monitor.

No images on the screen

| Is the power cord connected properly?

Check the power cord connection and power supply. Is the video cable connected correctly??

(Connected using the VGA cable) Check the VGA cable connection. (Connected using the HDMI cable) Check the HDMI cable connection. (Connected using the DP cable) Check the DP cable connection.

• VGA/HDMI/DP input is not available on every model.

If the power is on, reboot the computer to see the initial screen (the login screen.) If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows 7/8/10) and then change the frequency of the video card.

(Refer to the Setting the Optimal Resolution)

If the initial screen (the login screen) does not appear, contact the Service Center or your dealer.

Can you see “Input Not Supported” on the screen?

You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can handle properly.

Adjust the maximum resolution and frequency that the monitor can handle properly.

Make sure the AOC Monitor Drivers are installed.

Picture Is Fuzzy & Has Ghosting Shadowing Problem

| Adjust the Contrast and Brightness Controls. Press hot-key (AUTO) to auto- adjust (D-SUB).

Make sure you are not using an extension cable or switch box. We recommend plugging the monitor directly to the video card output connector on the back.

Picture Bounces, Flickers Or Wave Pattern Appears In The Picture| Move electrical devices that may cause electrical interference as far away from the

monitor as possible.

Use the maximum refresh rate your monitor is capable of at the resolution you are using.

Monitor Is Stuck In Active Off-

Mode”

| The Computer Power Switch should be in the ON position.

The Computer Video Card should be snugly fitted in its slot.

Make sure the monitor’s video cable is properly connected to the computer. Inspect the monitor’s video cable and make sure no pin is bent.

Make sure your computer is operational by hitting the CAPS LOCK key on the keyboard while observing the CAPS LOCK LED. The LED should either turn ON or

OFF after hitting the CAPS LOCK key.

Missing one of the primary colors (RED, GREEN, or BLUE)| Inspect the monitor’s video cable and make sure that no pin is damaged. Make sure the monitor’s video cable is properly connected to the computer.
Screen image is not centered or sized properly| Adjust H-Position and V-Position or press hot-key (AUTO) (D-SUB).
Picture has color defects (white does not look white)| Adjust RGB color or select desired color temperature.
Horizontal or vertical disturbances on the screen| Use Windows 7/8/10/11 shut-down mode to adjust CLOCK and FOCUS. Press hot-key (AUTO) to auto-adjust (D-SUB).

Regulation & Service

| Please refer to Regulation & Service Information which is in the CD manual or www.aoc.com (to find the model you purchase in your country and to find Regulation & Service Information in Support page.)

Specification

General Specification

Panel

| Model name| Q27B2S2
---|---|---
Driving system| TFT Color LCD
Viewable Image Size| 68.5cm diagonal
Pixel pitch| 0.2331(H)mm x 0.2331(V) mm
Display Color| 16.7M Colors

Others

| Horizontal scan range| 30k-150kHz
Horizontal scan Size(Maximum)| 596.736mm
Vertical scan range| 48-100Hz
Vertical Scan Size(Maximum)| 335.664mm
Optimal preset resolution| 2560×1440@60Hz
Max resolution| 2560×1440@100Hz
Plug & Play| VESA DDC2B/CI
Power Source| 19Vdc, 2.0A

Power Consumption

| Typical(default brightness and contrast)| 30W
Max. (brightness = 100, contrast =100)| ≤ 45W
Standby mode| ≤0.3W
Physical Characteristics| Connector Type| HDMI/DP/Earphone
Signal Cable Type| Detachable

Environmental

| Temperature| Operating| 0°C~ 40°C
Non-Operating| -25°C~ 55°C
Humidity| Operating| 10% ~ 85% (non-condensing)
Non-Operating| 5% ~ 93% (non-condensing)
Altitude| Operating| 0 ~ 5000 m (0~ 16404ft )
Non-Operating| 0 ~ 12192m (0~ 40000ft )

Preset Display Modes

STANDARD| RESOLUTION| HORIZONTAL FREQUENCY(kHz)| VERTICAL FREQUENCY(Hz)
---|---|---|---

VGA

| 640×480@60Hz| 31.469| 59.94
640×480@72Hz| 37.861| 72.809
640×480@75Hz| 37.5| 75

SVGA

| 800×600@56Hz| 35.156| 56.25
800×600@60Hz| 37.879| 60.317
800×600@72Hz| 48.077| 72.188
800×600@75Hz| 46.875| 75

XGA

| 1024×768@60Hz| 48.363| 60.004
1024×768@70Hz| 56.476| 70.069
1024×768@75Hz| 60.023| 75.029

SXGA

| 1280×1024@60Hz| 63.981| 60.02
1280×1024@75Hz| 79.976| 75.025

WXGA+

| 1440×900@60Hz| 55.935| 59.887
1440×900@60Hz| 55.469| 59.901

WSXGA

| 1680×1050@60Hz| 65.29| 59.954
1680×1050@60Hz| 64.674| 59.883
FHD| 1920×1080@60Hz| 67.5| 60
FHD| 1920×1080@75Hz| 83.895| 74.97
QHD| 2560×1440@60Hz| 88.787| 59.951
QHD| 2560×1440@75Hz| 111.028| 74.968
QHD| 2560×1440@100Hz| 148.5| 100
IBM MODES
DOS| 720×400@70Hz| 31.469| 70.087
MAC MODES
VGA| 640×480@67Hz| 35| 66.667
SVGA| 832×624@75Hz| 49.725| 74.551
XGA| 1024×768@75Hz| 60.241| 74.927

Pin Assignments

19-Pin Color Display Signal Cable

Pin No.| Signal Name| Pin No.| Signal Name| Pin No.| Signal Name
---|---|---|---|---|---
1.| TMDS Data 2+| 9.| TMDS Data 0-| 17.| DDC/CEC Ground
2.| TMDS Data 2 Shield| 10.| TMDS Clock +| 18.| +5V Power
3.| TMDS Data 2-| 11.| TMDS Clock Shield| 19.| Hot Plug Detect
4.| TMDS Data 1+| 12.| TMDS Clock-|  |
5.| TMDS Data 1Shield| 13.| CEC|  |
6.| TMDS Data 1-| 14.| Reserved (N.C. on device)|  |
7.| TMDS Data 0+| 15.| SCL|  |
8.| TMDS Data 0 Shield| 16.| SDA|  |

20-Pin Color Display Signal Cable

Plug and Play

Plug & Play DDC2B Feature
This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional information about its display capabilities. The DDC2B is a bi-directional data channel based on the I2C protocol. The host can request EDID information over the DDC2B channel. www.aoc.com©2023. AOC. All Rights Reserved.

References

• Homepage | AOC Monitors

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>