LG LSHD Series Hood Owner’s Manual
- July 18, 2024
- LG
Table of Contents
LG LSHD Series Hood
Specifications
- Model: LSHD3689BD, LSHD3089BD, LSHD3680, LSHD3080
- Width: 36 inches for LSHD3689BD and LSHD3680, 30 inches for LSHD3089BD and LSHD3080
- Filter: 2 each
- Light: 1 LED strip type
Product Overview
Product Features
- a. Hood
- b. Control Panel
- c. LED Strip Light
- d. Mesh Filter
- e. Side Panel (only for LSHD3689BD, LSHD3680**)
Product Usage Instructions
Operation
Control Panel Features:
- Power/Delay Off Button: Press and hold for three seconds to activate the delay off timer.
- Speed Selection Button: Press to adjust fan speed levels.
- Display Indicators: Show the selected fan speed level.
Smart Functions
LG ThinQ Application
The LG ThinQ application allows you to communicate with the appliance using a smartphone. This feature is available on models with Wi-Fi.
LG ThinQ Application Features:
To install the LG ThinQ Application and connect to the appliance, follow the instructions provided with the QR Code for models that support this feature.
Maintenance
Care and Cleaning: Before servicing or cleaning the product, switch off the power at the service panel and take necessary precautions to prevent accidental switching on.
Troubleshooting
Before Calling for Service: Refer to the troubleshooting section in the manual for common issues and solutions.
Limited Warranty
Refer to the warranty section for information on warranty coverage in the USA and Canada.
FAQs
- Q: How do I change the LED strip light?
- A: To change the LED strip light, follow the instructions provided in the maintenance section of the manual.
- Q: Can I use the delay off function with any fan speed level?
- A: The delay off function can be activated at any fan speed level by pressing and holding the Power/Delay Off Button for three seconds.
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Scan to see the online manual.
OWNER’S MANUAL
HOOD
Read this owner’s manual thoroughly before operating the appliance and keep it
handy for reference at all times.
ENGLISH LSHD3689BD LSHD3089BD LSHD3680 LSHD3080
MFL70282902 Rev.10_032024
www.lg.com
Copyright © 2017-2024 LG Electronics Inc. All Rights Reserved.
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IMPORTANT SAFETY INSTRUCTIONS 3
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
Safety Messages
Your safety and the safety of others are very important. We have provided many
important safety messages in this manual and on your appliance. Always read
and follow all safety messages.
This is the safety alert symbol. This symbol alerts you to potential hazards
that can kill or injure you and others. All safety messages will follow the
safety alert symbol and either the word WARNING or CAUTION. These words mean:
WARNING You may be killed or seriously injured if you do not follow
instructions. CAUTION You may be injured or cause damage to the product if you
do not follow instructions. All safety messages will tell you what the
potential hazard is, tell you how to reduce the chance of injury, and tell you
what may happen if the instructions are not followed. READ AND SAVE THESE
INSTRUCTIONS
WARNING STATEMENTS
WARNING
· To reduce the risk of explosion, fire, death, electric shock, scalding or
injury to persons when using this product, follow basic precautions, including
the following:
Installation
· If you receive a damaged product, immediately contact your dealer or
builder. Do not install or use a damaged hood.
· Make sure that the range hood has been properly installed and grounded by a
qualified installer according to the accompanying installation instructions.
Have the installer show you the location of the fuse or junction box so that
you know where and how to turn the power off.
· Do not install, repair or replace any part of the range hood unless
specifically recommended in the literature accompanying it. A qualified
service technician should perform all other service.
· Do not tamper with the controls. · If the cooktop and range hood are near a
window, use an appropriate window treatment. Avoid long
drapes or other window coverings that could blow over the cooktop and hood,
resulting in a fire hazard. · The minimum vertical distance between the
cooktop surface and the exterior part of the hood must be
no less than 26″ (66 cm). The required vertical distance may be longer for the
range or cooktop being used. Consult the range or cooktop installation
instructions for the minimum vertical distance from the appliance being used.
· Do not mount in a fire-rated wall. · To Reduce The Risk Of Fire Or Electric
Shock, Do Not Use This Fan With Any Solid-State Speed Control Device.
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4 IMPORTANT SAFETY INSTRUCTIONS
Operation
· To avoid the possibility of explosion or fire, do not store or use
combustible, flammable or explosive vapors and liquids (such as gasoline)
inside or in the vicinity of this or any other appliance. Also keep items that
could explode, such as aerosol cans, away from cooktop burners, ovens and
range hoods. Do not store flammable or explosive materials in adjacent
cabinets or areas.
· TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY TO PERSONS, OBSERVE
THE FOLLOWING: – Use this unit only in the manner intended by the
manufacturer. If you have questions, contact the manufacturer. – Before
servicing or cleaning unit, switch the power off at the service panel and lock
the service panel door to prevent the power from being switched on
accidentally. When the service panel door cannot be locked, securely fasten a
prominent warning device, such as a tag, to the service panel.
· Use the range hood only for its intended purpose as outlined in this manual.
DO NOT use this range hood to vent hazardous or explosive materials or vapors.
If you have questions, contact the manufacturer.
· Never allow the filters to become blocked or clogged. Do not allow foreign
objects, such as cigarettes or napkins, to be sucked into the hood.
· Always run the fan(s) whenever the cooktop is operating. · Do not leave
children alone or unattended in the area where the cooktop and range hood are
in use.
Never allow children to sit or stand on an appliance. Do not let children play
with a range, cooktop or range hood. Do not store items of interest to
children above or around the cooktop, range or range hood. · To avoid the
possibility of explosion or fire, do not store or use combustible, flammable
or explosive vapors and liquids (such as gasoline) inside or in the vicinity
of this or any other appliance. Also keep items that could explode, such as
aerosol cans, away from cooktop burners, ovens and range hoods. Do not store
flammable or explosive materials in adjacent cabinets or areas. · To reduce
the risk of a range-top grease fire: – Never leave surface units unattended at
high settings. Boil-overs cause smoking and greasy spill-overs
that may ignite. Heat oils slowly on low or medium settings. – Always turn the
hood ON when cooking at high heat or when flambéing food (i.e. Crepes Suzette,
Cherries Jubilee, Peppercorn Beef Flambé). – Clean the ventilating fans
frequently. Grease should not be allowed to accumulate on the fan or filter. –
Use the proper pan size. Always use cookware appropriate for the size of the
surface element. · TO REDUCE THE RISK OF INJURY TO PERSONS IN THE EVENT OF A
RANGE TOP GREASE FIRE: – SMOTHER FLAMES with a close-fitting lid, cookie sheet
or metal tray, then turn off the burner. BE
CAREFUL TO PREVENT BURNS. If the flames do not go out immediately, EVACUATE
AND CALL THE FIRE DEPARTMENT. – NEVER PICK UP A FLAMING PAN – you may be
burned. – DO NOT USE WATER, including wet dish cloths or towels – a violent
steam explosion may result. – Use a fire extinguisher ONLY if: You have a
Class ABC extinguisher, and you already know how to operate it. The fire is
small and contained in the area where it started. The fire department is being
called. You can fight the fire with your back to an exit. · TO REDUCE THE RISK
OF FIRE, ELECTRIC SHOCK, OR INJURY TO PERSONS, OBSERVE THE FOLLOWING: – Use
this unit only in the manner intended by the manufacturer. If you have
questions, contact the manufacturer. · THIS IS A FAN NOT A TOY!
· TO REDUCE THE RISK OF PERSONAL INJURY AND ELECTRIC SHOCK, IT SHOULD NOT BE
PLAYED WITH OR PLACED WHERE SMALL CHILDREN CAN REACH IT.
ENGLISH
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IMPORTANT SAFETY INSTRUCTIONS 5 · Do not operate any fan with a damaged cord
or plug. Discard fan or return to an authorized service
facility for examination and/or repair. · Do not run cord under carpeting. Do
not cover cord with throw rugs, runners, or similar coverings. Do
not route cord under furniture or appliances. Arrange cord away from traffic
area and where it will not be tripped over.
Maintenance
· To avoid the risk of electric shock, before servicing the range hood, switch
the power off at the fuse or junction box and lock the electrical panel door
to prevent the power from being switched on accidentally. When the electrical
panel cannot be locked, securely fasten a prominent warning device, such as a
tag, to the service panel.
· To avoid the risk of electric shock, before cleaning the range hood, turn
off the main power switch. · TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR
INJURY TO PERSONS, OBSERVE THE FOLLOWING:
– Before servicing or cleaning the product, switch power off at the service
panel and lock the service panel door to prevent the power from being switched
on accidentally. When the service panel door cannot be locked, securely fasten
a prominent warning device, such as a tag, to the service panel.
CAUTION STATEMENTS
CAUTION
· To reduce the risk of minor or moderate injury to persons, malfunction, or
damage to the product or property when using this product, follow basic
precautions, including the following:
Operation
· For general ventilating use only. DO NOT use to exhaust hazardous or
explosive materials and vapors.
SAVE THESE INSTRUCTIONS
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PRODUCT OVERVIEW
PRODUCT OVERVIEW
Product Features
Parts
a Hood b Control Panel c LED Strip Light d Mesh Filter e Side Panel (only for LSHD3689BD, LSHD3680**)
Product Specifications
Model
LSHD3689BD LSHD3680**
LSHD3089BD LSHD3080**
Width 36
30
Filter
2 ea
Light
1 ea (LED strip type)
ENGLISH
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OPERATION
Control Panel
Control Panel Features
a Power/Delay Off Button
Power Button Function · Press this button to turn power on or off for
entire hood (fan and light). · The hood remembers the last speed and light
level when it is turned off.
Delay Off Button Function · While the fan is on, press and hold this
button for three seconds. The fan speed changes to level 1 and the 5 minute
delay off timer starts. LEDs illuminate and slowly blink in accordance with
the time remaining until the fan and light automatically turn off. Pressing
the button while the delay off function is enabled will turn the hood off and
cancel the delay off function.
OPERATION 7
· When the light is off, press this button repeatedly to select high, low and
off.
· Press and hold this button for 3 seconds to connect to a home Wi-Fi network.
See SMART FUNCTIONS for more information.
d Display Indicators
Mesh Filter Clean Reminder (always enabled) · After 30 hours of fan usage, the
display
indicators will begin to slowly blink indicating it is time to clean the mesh
filters. · To reset the mesh filter clean reminder, press the – button b for
three seconds. All LED indicators will blink two times confirming the 30-hour
timer has been reset.
b Speed Selection Button
Fan Speed Decrease Button (-) · Press this button to decrease the fan speed
from level 5 to level 1. · To turn the fan off, press this button when
the fan speed is at level 1.
Fan Speed Increase Button (+) · Press this button to increase the fan speed
from level 1 to level 5. · When the hood is off, press this button to
turn the fan on at level 1.
c Light Button · The light has two levels: high and low.
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SMART FUNCTIONS
SMART FUNCTIONS
LG ThinQ Application
This feature is only available on models with Wi-Fi. The LG ThinQ application
allows you to communicate with the appliance using a smartphone.
LG ThinQ Application Features
· Settings – Allows you to set the fan speed on the hood from the application.
· Monitoring – This function helps you check the current status of the hood.
NOTE · If you change your wireless router, Internet
service provider, or password, delete the connected appliance from the LG
ThinQ application and connect it again. · To disconnect the appliance from the
Wi-Fi network, delete the hood from the list of connected products in the LG
ThinQ application. · This information is current at the time of publication.
The application is subject to change for product improvement purposes without
notice to users.
Installing LG ThinQ Application and Connecting an LG Appliance
Models with QR Code
Scan the QR code attached to the product using the camera or a QR code reader
application on your smartphone.
Models without QR Code
1 Search for and install the LG ThinQ
application from the Google Play Store or Apple App Store on a smartphone.
2 Run the LG ThinQ application and sign in with
your existing account or create an LG account to sign in.
3 Touch the add (~) button on the LG ThinQ
application to connect your LG appliance. Follow the instructions in the
application to complete the process.
NOTE
· To verify the Wi-Fi connection, check that the f
icon on the control panel is lit.
· The appliance supports 2.4 GHz Wi-Fi networks only. To check your network
frequency, contact your Internet service provider or refer to your wireless
router manual.
· LG ThinQ is not responsible for any network connection problems or any
faults, malfunctions, or errors caused by network connection.
· The surrounding wireless environment can make the wireless network service
run slowly.
· If the distance between the appliance and the wireless router is too far,
the signal becomes weak. It may take a long time to connect or fail to install
the application.
· If the appliance is having trouble connecting to the Wi-Fi network, it may
be too far from the router. Purchase a Wi-Fi repeater (range extender) to
improve the Wi-Fi signal strength.
· The network connection may not work properly depending on the Internet
service provider.
· The Wi-Fi may not connect or the connection may be interrupted because of
the home network environment.
· If the appliance cannot be connected due to problems with the wireless
signal transmission, unplug the appliance and wait about a minute before
trying again.
· If the firewall on your wireless router is enabled, disable the firewall or
add an exception to it.
· The wireless network name (SSID) should be a combination of English letters
and numbers. (Do not use special characters.)
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ENGLISH
· Smartphone user interface (UI) may vary depending on the mobile operating
system (OS) and the manufacturer.
· If the security protocol of the router is set to WEP, network setup may
fail. Change the security protocol (WPA2 is recommended), and connect the
product again.
Wireless LAN Module Specifications
Frequency Range
2412 MHz – 2462 MHz
Output Power < 30 dBm (Max)
FCC Notice
The following notice covers the transmitter module contained in this product.
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more
of the following measures:
· Reorient or relocate the receiving antenna.
· Increase the separation between the equipment and the receiver.
· Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
· Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful interference and
(2) This device must accept any interference received, including interference
that may cause undesired operation.
SMART FUNCTIONS 9
Any changes or modifications in construction of this device which are not
expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
FCC RF Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This transmitter must not be colocated or operating
in conjunction with any other antenna or transmitter. This equipment should be
installed and operated with a minimum distance of 20 cm (7.8 inches) between
the antenna and your body. Users must follow the specific operating
instructions for satisfying RF exposure compliance.
Industry Canada Statement
This device contains licence-exempt transmitter(s)/ receiver(s) that comply
with Innovation, Science and Economic Development Canada’s licenceexempt
RSS(s). Operation is subject to the following two conditions: (1) This device
may not cause interference. (2) This device must accept any interference,
including interference that may cause undesired operation of the device.
IC Radiation Exposure Statement
This equipment complies with IC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
a minimum distance of 20 cm (7.8 inches) between the antenna and your body.
NOTE · THE MANUFACTURER IS NOT RESPONSIBLE FOR
ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS
EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER’S AUTHORITY TO OPERATE THE
EQUIPMENT.
Open Source Software Notice Information
To obtain the source code that is contained in this product, under GPL, LGPL,
MPL, and other open source licenses that have the obligation to disclose
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10 SMART FUNCTIONS
source code, and to access all referred license terms, copyright notices and
other relevant documents, please visit https:// opensource.lge.com. LG
Electronics will also provide open source code to you on CD-ROM for a charge
covering the cost of performing such distribution (such as the cost of media,
shipping, and handling) upon email request to opensource@lge.com. This offer
is valid to anyone in receipt of this information for a period of three years
after our last shipment of this product.
ENGLISH
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MAINTENANCE
Care and Cleaning
Surface Maintenance
Periodically clean the surface of the hood with hot soapy water and a clean
cotton cloth. Do not use corrosive or abrasive detergent, or steel wool/
scouring pads which will scratch and damage the surface. Do not use products
containing chlorine bleach or citrus-based cleaners.
For heavier soil use a liquid degreaser.
After cleaning, you may use non-abrasive stainless steel polish or cleaners to
polish and buff out the stainless luster and grain. Using a clean microfiber
or cotton cloth, scrub lightly and with the grain.
MAINTENANCE 11
· To reassemble the filter, insert the back of the filter first and then lift
the filter up into place.
Aluminum Mesh Filters
The aluminum mesh filters installed by the factory are intended to filter out
residue and grease from cooking. They don’t need to be replaced on a regular
basis, as long as they are kept clean. Remove and clean the filters by hand or
in a dishwasher on low heat. If the filters are heavily soiled, spray them
with a degreasing detergent and leave them to soak. Dry filters and re-install
before using hood.
Removing Mesh Filters
1 Push the handle on the filter toward the back
of the range hood.
Checking Max CFM Level
1 With the hood off, press and hold the power
button for three seconds. The indicator lights will light up to show the
maximum CFM level of the hood. · 5 indicator lights: default max. CFM (600) ·
4 indicator lights: max. 390 CFM · 3 indicator lights: max. 290 CFM
2 The number of fan speed settings depends on
the max CFM setting. 390 CFM = max. 4 speeds and 290 CFM = max. 3 speeds
2 Pivot the front of the filter down and pull the
filter forward to remove it.
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TROUBLESHOOTING
TROUBLESHOOTING
Before Calling for Service
Parts and Features
Problem
Possible Cause & Solution
After installation, the appliance doesn’t work.
The power source is not turned ON. · Make sure the circuit breaker and the appliance’s power is ON. The power cord and the cable locking connector are not connected properly. · Make sure the power cord is properly connected to the appliance.
Lights work, but blower is not turning.
The thermally protected system detects if the blower is too hot to operate and
shuts the blower down.
· The blower will function properly after the thermally protected system cools
down.
The appliance is vibrating.
The blower is not securely in place. · Tighten the screws holding the blower in place.
Damaged blower wheel · Call for service.
The appliance is not secured in place. · Check the installation of the hood.
The blower is working, but the lights are not.
The LED light connector is disconnected or the LED light is defective. · Call for service.
The speed levels of the blower sound the same.
Using the wrong size of ducting
· Change the ducting to at least 8″ round or 3-1/4″ x 10″ rectangular for
single blower or 10″ round for dual blower.
The hood is not
The hood might be hanging too far above the cooktop.
venting out properly. · Adjust the distance between the cooktop and the bottom of the hood to within 26″ to 36″.
The wind from the opened windows or opened doors in the surrounding area are
affecting the ventilation of the hood.
· Close all windows and doors to eliminate the outside airflow.
Blockage in the duct opening or ductwork. · Clear any blockages from the ductwork or duct opening.
The direction of duct opening is against the wind. · Adjust the duct opening direction.
Using the wrong size of ducting. · Change the ducting to the correct size.
Mesh filter is vibrating.
Mesh filter is loose. · Change the metal filter.
The appliance turns on by itself.
A spotlight or kitchen lamp is shining directly onto the switch controls.
· The switch controls are light sensitive. A light source aimed directly at
the switch controls may disrupt switch functions.
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ENGLISH
TROUBLESHOOTING 13
Wi-Fi
Problem
Trouble connecting appliance and smartphone to Wi-Fi network
Possible Cause & Solution
The password for the Wi-Fi network was entered incorrectly.
· Delete your home Wi-Fi network and begin the connection process again.
Mobile data for your smartphone is turned on.
· Turn off the Mobile data on your smartphone before connecting the appliance.
The wireless network name (SSID) is set incorrectly.
· The wireless network name (SSID) should be a combination of English letters
and numbers. (Do not use special characters.)
The router frequency is not 2.4 GHz.
· Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4
GHz and connect the appliance to the wireless router. To check the router
frequency, check with your Internet service provider or the router
manufacturer.
The appliance and the router are too far apart.
· If the appliance is too far from the router, the signal may be weak and the
connection may not be configured correctly. Move the router closer to the
appliance or purchase and install a Wi-Fi repeater.
During Wi-Fi setup, the app is requesting a password to connect to the product
(on certain phones).
· Locate the network name which starts with “LG” under Settings > Networks.
Note the last part of the network name. – If the network name looks like
LGE_Appliance_XX-XX-XX, enter lge12345. – If the network name looks like
LGE_Appliance_XXXX, enter XXXX twice as your password. For example, if the
network name appears as LGE_Appliance_8b92, then you would enter 8b928b92 as
your password. In this instance, the password is case sensitive and the last 4
characters are unique to your appliance.
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LIMITED WARRANTY
LIMITED WARRANTY
USA
TERMS AND CONDITIONS
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION
THAT REQUIRES YOU AND LG ELECTRONICS (“LG”) TO RESOLVE DISPUTES BY BINDING
ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION,
CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED
“PROCEDURE FOR RESOLVING DISPUTES” BELOW.
Should your LG Hood (“Product”) fail due to a defect in materials or
workmanship under normal and proper use, during the warranty period set forth
below, LG will, at its option, repair or replace the Product. This limited
warranty is valid only to the original retail purchaser of the Product (“You”)
and applies only when purchased lawfully and used within the United States
including U.S. Territories.
Warranty Period
Scope of Warranty
Two (2) years from date of original retail purchase
Parts and Labor (internal / functional parts only)
· Replacement Products and parts are warranted for the remaining portion of
the original warranty period or ninety (90) days, whichever is greater.
· Replacement Products and parts may be new, reconditioned, refurbished, or
otherwise factory remanufactured.
· Replaced Product or part(s) will be the property of LG.
· Proof of original retail purchase specifying the Product model and date of
purchase is required to obtain warranty service under this limited warranty.
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED
IN DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY. UNDER NO
CIRCUMSTANCES SHALL LG OR ITS U.S. DISTRIBUTORS/DEALERS BE LIABLE FOR ANY
INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING,
WITHOUT LIMITATION, LOST GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE,
IMPAIRMENT OF OTHER GOODS, COST OF REMOVAL AND REINSTALLATION OF THE PRODUCT,
LOSS OF USE, OR ANY OTHER DAMAGES WHETHER BASED IN CONTRACT, TORT, OR
OTHERWISE. LG’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE
PAID BY YOU FOR THE PRODUCT.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO
THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS LIMITED
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS
THAT VARY FROM STATE TO STATE.
THIS LIMITED WARRANTY DOES NOT COVER:
· Service trips to deliver, pick up, or install, educate how to operate,
correct wiring, or correct unauthorized repairs.
· Damage or failure of the Product to perform during power failures and
interrupted or inadequate electrical service.
· Damage or failure of the Product caused by leaky or broken water pipes,
frozen water pipes, restricted drain lines, inadequate or interrupted water
supply or inadequate supply of air.
· Damage or failure of the Product resulting from operating the Product in a
corrosive atmosphere or contrary to the Product owner’s manual.
· Damage or failure of the Product caused by accidents, pests and vermin,
lightning, wind, fire, floods, acts of nature, or any other causes beyond the
control of LG.
ENGLISH
en-us_main.book.book Page 15 Wednesday, March 20, 2024 1:23 PM
LIMITED WARRANTY 15
· Damage or failure of the Product caused by unauthorized modification or
alteration, or if the Product is used for other than the intended purpose, or
any water leakage where the Product was not properly installed.
· Damage or failure of the Product caused by incorrect electrical current,
voltage, or plumbing codes. · Damage or failure of the Product caused by
transportation, storage, and/or handling, including
scratches, dents, chips, and/or other damage to the finish of the Product,
unless such damage is reported within one (1) week of delivery. · Damage or
failure of the Product resulting from misuse, abuse, improper installation,
repair, or maintenance. Improper repair includes the use of parts not
authorized by LG. Improper installation or maintenance includes installation
or maintenance contrary to the Product owner’s manual. · Damage or failure of
the Product caused by the use of parts, components, accessories, consumable
cleaning products, or any other products or services that were not authorized
by LG. · Damage or missing items to any display or open box Product. ·
Refurbished Product or any Product sold “As Is”, “Where Is”, “With all
Faults”, or similar disclaimer. · Products with original serial numbers that
have been removed, altered, or cannot be readily determined. · Increases in
utility costs and additional utility expenses. · Any noises associated with
normal operation. · Products used for other than normal and proper household
use (e.g., commercial or industrial use) or contrary to the Product owner’s
manual. · Costs associated with removal and reinstallation of the Product for
repairs, or the removal and reinstallation of the Product if it is installed
in an inaccessible location or not installed in accordance with the Product
Owner’s manual. · Accessories, removable components, or consumable parts (e.g.
Shelves, door bins, drawers, water/air filters, racks, light bulbs, batteries,
etc., as applicable), except for internal/functional parts covered under this
limited warranty. The cost of repair or replacement under these excluded
circumstances shall be borne by You.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION
Call 1-800-243-0000 and select the
appropriate option from the menu.
Or visit our website at http://www.lg.com
Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL
35813 ATTN: CIC
PROCEDURE FOR RESOLVING DISPUTES
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS
LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING
ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION
MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING
OR PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to “LG” mean LG
Electronics U.S.A., Inc., its parents, subsidiaries and affiliates, and each
of their officers, directors, employees, agents, beneficiaries, predecessors
in interest, successors, assigns and suppliers; references to “dispute” or
“claim” shall include any dispute, claim or controversy of any kind whatsoever
(whether based in contract, tort, statute, regulation, ordinance, fraud,
misrepresentation or any other legal or equitable theory) arising out of or
relating in any way to the sale, condition or performance of the product or
this Limited Warranty.
Notice of Dispute. In the event you intend to commence an arbitration
proceeding, you must first notify LG in writing at least 30 days in advance of
initiating the arbitration by sending a letter to LG at LG Electronics, USA,
Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs,
NJ 07632 USA. You and LG agree to engage in good faith discussions in an
attempt to amicably resolve your claim. The notice must provide your name,
address, and telephone number; identify the product that is the subject of the
claim; and describe the nature of the claim and the relief being sought. If
you and LG are unable to resolve the dispute within 30 days, either party may
proceed to file a claim for arbitration.
en-us_main.book.book Page 16 Wednesday, March 20, 2024 1:23 PM
16 LIMITED WARRANTY
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to
resolve the dispute during the 30 day period after sending written notice to
LG, you and LG agree to resolve any claims between us only by binding
arbitration on an individual basis, unless you opt out as provided below. Any
dispute between you and LG shall not be combined or consolidated with a
dispute involving any other person’s or entity’s product or claim. More
specifically, without limitation of the foregoing, any dispute between you and
LG shall not under any circumstances proceed as part of a class or
representative action. Instead of arbitration, either party may bring an
individual action in small claims court, but that small claims court action
may not be brought on a class or representative basis.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you
or LG must make a written demand for arbitration. The arbitration will be
administered by the American Arbitration Association (“AAA”) and will be
conducted before a single arbitrator under the AAA’s Consumer Arbitration
Rules that are in effect at the time the arbitration is initiated (referred to
as the “AAA Rules”) and under the procedures set forth in this section. The
AAA Rules are available online at www.adr.org/consumer. Send a copy of your
written demand for arbitration, as well as a copy of this provision, to the
AAA in the manner described in the AAA Rules. You must also send a copy of
your written demand to LG at LG Electronics, USA, Inc. Attn: Legal Department-
Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632 USA. If there is a
conflict between the AAA Rules and the rules set forth in this section, the
rules set forth in this section will govern. This arbitration provision is
governed by the Federal Arbitration Act. Judgment may be entered on the
arbitrator’s award in any court of competent jurisdiction. All issues are for
the arbitrator to decide, except that issues relating to the scope and
enforceability of the arbitration provision and to the arbitrability of the
dispute are for the court to decide. The arbitrator is bound by the terms of
this provision.
Governing Law. The law of the state of your residence shall govern this
Limited Warranty and any disputes between us except to the extent that such
law is preempted by or inconsistent with applicable federal law.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon
receipt of your written demand for arbitration, LG will promptly pay all
arbitration filing fees to the AAA unless you seek more than $25,000 in
damages, in which case the payment of these fees will be governed by the AAA
Rules. Except as otherwise provided for herein, LG will pay all AAA filing,
administration and arbitrator fees for any arbitration initiated in accordance
with the AAA Rules and this arbitration provision. If you prevail in the
arbitration, LG will pay your attorneys’ fees and expenses as long as they are
reasonable, by considering factors including, but not limited to, the purchase
amount and claim amount. Notwithstanding the foregoing, if applicable law
allows for an award of reasonable attorneys’ fees and expenses, an arbitrator
can award them to the same extent that a court would. If the arbitrator finds
either the substance of your claim or the relief sought in the demand is
frivolous or brought for an improper purpose (as measured by the standards set
forth in Federal Rule of Civil Procedure 11(b)), then the payment of all
arbitration fees will be governed by the AAA Rules. In such a situation, you
agree to reimburse LG for all monies previously disbursed by it that are
otherwise your obligation to pay under the AAA Rules. Except as otherwise
provided for, LG waives any rights it may have to seek attorneys’ fees and
expenses from you if LG prevails in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose to
have the arbitration conducted solely on the basis of (1) documents submitted
to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person
hearing as established by the AAA Rules. If your claim exceeds $25,000, the
right to a hearing will be determined by the AAA Rules. Any in-person
arbitration hearings will be held at a location within the federal judicial
district in which you reside unless we both agree to another location or we
agree to a telephonic arbitration.
Opt Out. You may opt out of this dispute resolution procedure. If you opt out,
neither you nor LG can require the other to participate in an arbitration
proceeding. To opt out, you must send notice to LG no later than 30 calendar
days from the date of the first consumer purchaser’s purchase of the product
by either: (i) sending an e-mail to optout@lge.com, with the subject line:
“Arbitration Opt Out” or (ii) calling 1800-980-2973. You must include in the
opt out e-mail or provide by telephone: (a) your name and address; (b) the
date on which the product was purchased; (c) the product model name or model
number; and (d) the serial number (the serial number can be found (i) on the
product; or (ii) online by accessing https:// www.lg.com/us/support/repair-
service/schedule-repair-continued and clicking on “Find My Model & Serial
Number”).
You may only opt out of the dispute resolution procedure in the manner
described above (that is, by e-mail or telephone); no other form of notice
will be effective to opt out of this dispute resolution procedure.
en-us_main.book.book Page 17 Wednesday, March 20, 2024 1:23 PM
LIMITED WARRANTY 17
Opting out of this dispute resolution procedure will not affect the coverage
of the Limited Warranty in any way, and you will continue to enjoy the full
benefits of the Limited Warranty. If you keep this product and do not opt out,
then you accept all terms and conditions of the arbitration provision
described above.
ENGLISH
en-us_main.book.book Page 18 Wednesday, March 20, 2024 1:23 PM
18 LIMITED WARRANTY
CANADA
TERMS AND CONDITIONS
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION
THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF
IN COURT, UNLESS THE LAWS OF YOUR PROVINCE OR TERRITORY DO NOT PERMIT THAT,
OR, IN OTHER JURISDICTIONS, IF YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS
ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED
“PROCEDURE FOR RESOLVING DISPUTES” BELOW.
Should your LG Hood (“Product”) fail due to a defect in materials or
workmanship under normal and proper use, during the warranty period set forth
below, LG Electronics Canada, Inc. (“LGECI”) will, at its option, repair or
replace the Product upon receipt of proof of the original retail purchase.
This limited warranty is valid only to the original retail purchaser of the
Product and applies only to a Product distributed, purchased and used within
Canada, as determined at the sole discretion of LGECI.
WARRANTY PERIOD: (Note: If the original date of purchase cannot be verified, the warranty will begin sixty (60) days from the date of manufacture).
Warranty Period
Scope of Warranty
Two (2) years from the date of original retail purchase Parts and Labor (internal/functional parts only)
· Replacement products and parts are warranted for the remaining portion of
the original warranty period or ninety (90) days, whichever is greater.
· Replacement products and parts may be new, reconditioned, refurbished, or
otherwise factory remanufactured.
· Proof of original retail purchase specifying the Product model and date of
purchase is required to obtain warranty service under this Limited Warranty.
LGECI’S SOLE LIABILITY IS LIMITED TO THE LIMITED WARRANTY SET OUT ABOVE.
EXCEPT AS EXPRESSLY PROVIDED ABOVE, LGECI MAKES NO, AND HEREBY DISCLAIMS, ALL
OTHER WARRANTIES AND CONDITIONS RESPECTING THE PRODUCT, WHETHER EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OR CONDITION OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NO REPRESENTATIONS
SHALL BE BINDING ON LGECI. LGECI DOES NOT AUTHORIZE ANY PERSON TO CREATE OR
ASSUME FOR IT ANY OTHER WARRANTY OBLIGATION OR LIABILITY IN CONNECTION WITH
THE PRODUCT. TO THE EXTENT THAT ANY WARRANTY OR CONDITION IS IMPLIED BY LAW,
IT IS LIMITED TO THE WARRANTY PERIOD SET OUT ABOVE. UNDER NO CIRCUMSTANCES
SHALL LGECI, THE MANUFACTURER OR DISTRIBUTOR OF THE PRODUCT, BE LIABLE FOR ANY
INCIDENTAL, CONSEQUENTIAL, SPECIAL, DIRECT, INDIRECT, PUNITIVE OR EXEMPLARY
DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF GOODWILL, LOST PROFITS, LOSS
OF ANTICIPATED PROFITS, LOST REVENUE, LOSS OF USE, OR ANY OTHER DAMAGE,
WHETHER ARISING DIRECTLY OR INDIRECTLY FROM ANY CONTRACTUAL BREACH,
FUNDAMENTAL BREACH, TORT OR OTHERWISE, OR FROM ANY ACTS OR OMISSIONS. LGECI’S
TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE PAID BY YOU FOR
THE PRODUCT.
This Limited Warranty gives you specific legal rights. You may also have other
rights that vary from province to province depending on applicable provincial
laws. Any term of this Limited Warranty that negates or varies any implied
condition or warranty under provincial law is severable where it conflicts
with such provincial law without affecting the remainder of this warranty’s
terms.
THIS LIMITED WARRANTY DOES NOT COVER:
· Service trips to i) deliver, pick up, or install or; educate on how to
operate the Product; ii) correct wiring or plumbing; or iii) correct
unauthorized repairs or installations of the Product;
· Damage or failure of the Product to perform during power failures and
interrupted or inadequate electrical service;
ENGLISH
en-us_main.book.book Page 19 Wednesday, March 20, 2024 1:23 PM
LIMITED WARRANTY 19
· Damage or failure caused by leaky or broken water pipes, frozen water pipes,
restricted drain lines, inadequate or interrupted water supply or inadequate
supply of air;
· Damage or failure resulting from operating the Product in a corrosive
atmosphere or contrary to the instructions outlined in the Product’s owner’s
manual;
· Damage or failure to the Product caused by accidents, pests and vermin,
lightning, wind, fire, floods, acts of God, or any other causes beyond the
control of LGECI or the manufacturer;
· Damage or failure resulting from misuse, abuse, improper installation,
repair, or maintenance of the Product. Improper repair includes use of parts
not authorized or specified by LGECI. Improper installation or maintenance
includes installation or maintenance contrary to the Product’s owner’s
manual;.
· Damage or failure caused by unauthorized modification or alteration of the
Product, or if used for other than the intended household purpose/use of the
Product, or damage or failure resulting from any water leakage due to improper
installation of the Product;
· Damage or failure caused by incorrect electrical current, voltage or
plumbing codes; · Damage or failure caused by use that is other than normal
household use, including, without limitation,
commercial or industrial use, including use in commercial offices or
recreational facilities, or as otherwise outlined in the Product’s owner’s
manual; · Damage or failure caused by the use of any accessories, components
or cleaning products, including, without limitation, water filters, that are
not approved/authorized by LGECI; · Damage or failure caused by transportation
and handling, including scratches, dents, chips and/or other damage to the
finish of the Product, unless such damage results from defects in materials or
workmanship and is reported to LGECI within one (1) week of delivery of the
Products; · Damage or missing items to any display, open box, refurbished or
discounted Product; · Refurbished Product or any Product sold “As Is”, “Where
Is”, “With all Faults”, or any similar disclaimer; · Products with original
serial numbers that have been removed, altered or cannot be readily determined
at the discretion of LGECI; · Increases in utility costs and additional
utility expenses in any way associated with the Product; · Any noises
associated with normal operation of the Product; · Replacement of any part
that was not originally included with the Product; · Replacement of light
bulbs, filters, fuses or any other consumable parts; · Costs associated with
removal and/or reinstallation of the Product for repairs; and · Shelves, door
bins, drawers, handle and accessories to the Product, except for
internal/functional parts covered under this Limited Warranty. All costs and
expenses associated with the above excluded circumstances, listed under the
heading, This Limited Warranty Does Not Cover, shall be borne by the consumer.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION, PLEASE CALL OR VISIT
OUR WEBSITE: · Call 1-888-542-2623 (7
A.M. to 12 A.M., 365 days a year) and select the appropriate option from the
menu. · Visit our website at http://www.lg.com
en-us_main.book.book Page 20 Wednesday, March 20, 2024 1:23 PM
20 Memo
es-us_main.book.book Page 1 Wednesday, March 20, 2024 1:27 PM
Escanee el código QR para ver el manual.
- MANUAL DEL PROPIETARIO
CAMPANA
Lea el manual del propietario detenidamente previo a operar el electrodoméstico y mantengalo al alcance para futuras referencias.
ESPAÑOL LSHD3689BD LSHD3089BD LSHD3680 LSHD3080
www.lg.com
Copyright © 2017-2024 LG Electronics Inc. Todos los derechos reservados
References
- LG Open Source
- Consumer Electronics, Home & Kitchen Appliances | LG Australia
- Request Product Repair Service | LG USA Support
- LG Open Source