DREO WH719S Smart Wall Mounted Heater User Manual

: July 12, 2024
: DREO

Table of Contents

DREO WH719S Smart Wall Mounted Heater
IMPORTANT SAFETY INSTRUCTIONS
IMPORTANT INSTRUCTIONS
KNOWING YOUR HEATER
INSTALLATION INSTRUCTIONS
CONNECTING TO YOUR HEATER
USING YOUR HEATER
CLEANING AND MAINTENANCE
TROUBLESHOOTING
DREO CUSTOMER CARE
FCC Statement
Read User Manual Online (PDF format)
Download This Manual (PDF format)

DREO WH719S Smart Wall Mounted Heater

Thanks for Choosing DREO!
Your support means the world to us. We hope you enjoy our product as much as we did creating it.

EXTEND YOUR WARRANTY FOR FREE
Scan or visit dreo.com/warranty To extend your warranty for free by registering your product. If you have any product issues, we always stand ready to help.

IMPORTANT SAFETY INSTRUCTIONS

When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:

Do not use the fan heater near flammables and combustibles.

CAUTION – High temperature, risk of fire, keep electrical cords, drapery, furnishings, and other combustibles at least 3 feet (0.9) from the front of the heater and away from the side and rear.

IMPORTANT INSTRUCTIONS

Read all instructions before installing or using this heater.
Tois heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, etc. And curtains at least 3 feet (0.9m) from the front of the heater and keep them away from the sides (restrictions apply to location-dedicated heaters only).
Extreme caution is necessary when any heater is used by or near children or invalids and whenever the heater is left operating and unattended.
Do not operate any heater after it malfunctions. Disconnect power at the service panel and have the heater inspected by a reputable electrician before reusing it.
To disconnect the heater, turn off the power from the control panel or remote control, wait for the heater to stop blowing air (about 30 seconds), and unplug the heater from its power outlet.
CAUTION: TO PREVENT ELECTRIC SHOCK, MATCH THE WIDE BLADE OF THE PLUG TO THE WIDE SLOT AND FULLY INSERT.
In order to avoid overheating, do not cover the heater. It cannot be used in a wardrobe.
Do not use outdoors.
CAUTION: Whenever the heater is left operating unattended, caution may be necessary if children or invalids are nearby.
The appliance should not be used by children or persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction.
Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the heater.
Do not operate the outlet fin manually as this may cause malfunction and risk of fire. Always use the control panel, remote control or the Dreo app to change the blowing angle.
Unsupervised children should be instructed not to play with the appliance.
Do not let children operate the appliance through the Dreo app.
To prevent a possible fire, do not block air intakes or exhaust in any manner.
Do not operate any heater with a damaged cord or plug or after the heater malfunctions. has been dropped or damaged in any manner. Discard the heater, or return to an authorized service facility for examination and/or repair.
If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons to avoid hazards.
A heater has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint, or flammable vapors or liquids are used or stored.
There is a thermostat limiter inside the heater. When the inner temperature overheats or abnormal heating occurs. the heater will automatically cut off the power supply to avoid the risk of fire or damage to the heater.
Use this heater only as described in this manual. Any other use not recommended by the manufacturer may cause fire or electric shock. or injury to persons.
The output of this heater may vary and its temperature may become hot enough to burn exposed skin. Use of this heater is not recommended for persons with a high sensitivity to heat or an inability to react to avoid burns.
Do not attempt to modify or repair the product by yourself. Doing so could void the warranty and cause damage or personal injury. Only a repair technician may disassemble or repair this product.
Make sure that no pieces of polystyrene or other packaging material have been left between elements of the appliance. It may be necessary to pass over the appliance with a vacuum cleaner.
If the machine is not working as it should, has received a sharp blow. has been dropped. damaged, left outdoors, or dropped into water, do not use and contact Customer Support.
Do not run the cord under the carpeting. Do not cover the cord with throw rugs. runners, or similar coverings. Do not route the cord under furniture or appliances. Place the cord away from high-traffic areas. Place the cord where it will NOT cause a tripping hazard.
Extreme caution is necessary when any heater is used by or near children or invalids and whenever the heater is left operating and unattended.
This heater is intended for use as WALL MOUNTED heater only. Failure to properly secure the heater to a flat, level, and vertical wall may result in heater malfunction and/or property damage.
This heater is not intended for use in bathrooms, laundry areas, and similar indoor locations. Never locate the heater where it may fall into a bathtub or other water container.
CAUTION – High temperature, keep electrical cords, drapery, and other furnishings at least 3 feet (0.9ml from the front of the heater and away from the side and rear.
Voltage protection: This heater is intended for 120 outlets only. If the heater is plugged in a 240V outlet by mistake, the PCBA will cut off the heating immediately, it will show a “UH” error code, and the heater must be unplugged. The heater will function properly when plugged in the right voltage.

FOR HOUSEHOLD USE ONLY READ AND SAVE THESE INSTRUCTIONS

SAVE THESE INSTRUCTIONS

Gentle Reminder

HOT SURFACE
THE FRONT SURFACE CAN BE VERY HOT DURING USE. DO NOT TOUCH WHEN IN USE.

KNOWING YOUR HEATER

Package Contents

INSTALLATION INSTRUCTIONS

THE HEATER MUST BE PROPERLY INSTALLED BEFORE IT IS USED.

CAUTION: YOUR HEATER MUST BE INSTALLED ON A WALL. DO NOT PROP THE HEATER UP AGAINST OBJECTS OR USE THE HEATER WITH THE GRILL PLACED VERTICALLY.

Tools needed for installation:
Electric Drill (5116 inches, 96mm) Phillips Screwdriver (5116 inches, 150mm) Pencil

Scan the OR code to watch the installation video.

CONNECTING TO YOUR HEATER

Before connecting the appliance to your mobile device, please scan the OR code on the left or go to the app store and search “OREO”, then select and download the app. This device includes the radio transmitting module whose CMIIT ID is FCC ID: 2A3SYHSH009.

You can use the DREO app to connect your smart heater to Amazon Alexa or Google Assistant.
Please follow the in-app instructions to set up your voice assistant.
Note: You must create a DREO account to access voice assistants.

Launch OREO and sign in or create an account by following in-app instructions.
Enable Bluetooth on your mobile device and plug in your heater.
Hold the Fan Angle button ( ) for 5s to start WiFi connection settings.
( Tip: The WiFi icon ‘ ‘ will keep flashing when pairing.)
Tap+ Add Device and select WH719S.
Follow in-app instructions to complete the WiFi connection.
You’re now ready to control the appliance on your app.

( Tip: To restart connection settings, hold the Fan Angle button () again for 5 seconds.) Long press the 10-second power button to unpair WiFi and restore factory settings.

USING YOUR HEATER

CAUTION: Moving the outlet fin manually could lead to malfunction and risk of fire. Always use the control panel, remote control, or the DREO app to change the blowing angle.

Control Panel

LED Display

More Features

Display Auto Dimming
- In low light conditions, the Led lights will automatically turn off. You may press any button in the control panel, remote control or app to turn lights back on.
  Note: This function is activated by default, you can turn this feature off/on through the Oreo app.
Mute/Unmute
- You can turn off the beep sounds by touching on your remote control, or in the settings of your Oreo app.
Overheat Protection
- When the fin is working abnormally, the appliance will stop heating to avoid risks of fire (See troubleshooting page 15.)
Thermostat Calibration
- This thermostat comes with a built-in thermostat to read room temperatures. If desired, the thermostat on the heater can be calibrated to match your HVAC system using the Oreo app.

Remote Control

Battery Replacement

Keep the locking tab pressed while pulling out the battery holder from the slot at the back.
Replace with the same battery type with the ( +) side facing up.
Push in the holder until securely locked in place.

Note: If the appliance doesn’t respond when using the remote control in close range please consider replacing the battery.

WARNING

INGESTION HAZARD: This product contains a button cell or coin battery
DEATH or serious injury can occur if ingested.
A swallowed button cell or coin battery 6f can cause Internal Chemical Burns in as little as 2 hours.
KEEP new and used batteries OUT OF REACH of CHILDREN.
Seek immediate medical attention if a battery is suspected to be swallowed or inserted inside any part of the body.
- Remove and immediately recycle or dispose of used batteries according to local regulations and keep them away from children. Do not dispose of batteries in household trash or incinerate them.
- Even used batteries may cause severe injury or death.
- Call a local poison control center for treatment information.
- Compatible battery type: CR2025.
- Battery nominal voltage:3.0 Vdc
- Non-rechargeable batteries are not to be recharged.
- Do not force discharge, recharge, disassemble, heat above (rated temperature: 140 °F) or incinerate. Doing so may result in injury due to venting, leakage or explosion resulting in chemical burns.
- Ensure the batteries are installed correctly according to polarity ( + and -).
- Do not mix old and new batteries, different brands, or types of batteries, such as alkaline, carbon-zinc, or rechargeable batteries.
- Remove and immediately recycle or dispose of batteries from equipment not used for an extended period according to local regulations.
- Always completely secure the battery compartment. If the battery compartment does not close securely, stop using the product, remove the batteries, and keep them away from children.

CLEANING AND MAINTENANCE

Cleaning and Maintenance

Always turn off and unplug before cleaning.
Wait for the heating element to cool off before cleaning.

Outer Surface
Use a soft, dry cloth to gently wipe clean the outer surface.

Note: Do not move the outlet fin while cleaning.

Filter Cleaning
Perform at least once every 2 weeks or up to 2 months depending on your environment conditions.

Unscrew both sides and press the center to remove the air inlet cover.
Clean the surface of the air inlet cover and the filter with a handheld vacuum cleaner.
Rinse the air inlet cover and the filter with lukewarm water.
Put the filter back in place, then match the tabs in the cover with the cavities in the heater, then press the center and screw both sides to replace the cover.
Note: Let the filter dry properly before placing it back on the heater.

TROUBLESHOOTING

DREO CUSTOMER CARE

Default 12-Month Warranty
This appliance is covered by Dreo warranty for 12 months from the date of its original purchase.

Extend Your Warranty
Extend your warranty by registering your new appliance on our website https://dreo.com/warranty.

The warranty will not apply in cases of:

Accidents, misuse, or repairs performed by unauthorized personnel.
Any unit that has been tampered with or used for commercial purposes.
Normal wear and tear of wearable parts.
Use of force, damage caused by external influences.
Damage caused by non-observance of the User Manual, e.g. connection to an unsuitable mains supply or noncompliance with the instructions.
Partially or completely dismantled appliances.
Defects caused by or resulting from damages from shipping or from repairs, service, or alteration to the product or any of its parts that have been performed by a repair person not authorized by Dreo.

We can only provide after-sales service for products that are sold by Dreo or Dreo-authorized retailers and distributors. If you have purchased the appliance from a different place, please contact your seller for return and warranty issues.

FCC Statement

This device complies with Part 15 of the FCC Rules. This equipment has been tested and found to comply with the limits for a Class B digital device, under Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used under the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. Please note that changes or modifications to this product are not expressly approved by the party responsible for compliance and could void the user’s authority to operate the equipment. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator & your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.