GENBOLT GB-216HKXV Wi-Fi IP Security Camera System User Manual
- July 11, 2024
- GENBOLT
Table of Contents
GENBOLT GB-216HKXV Wi-Fi IP Security Camera System
Warranty Registration
- GENBOLT offers all products with 1year warranty.
- Customers can visit the official website to register and activate the extra 2-month warranty period without any charge.
Camera Installation
3 Steps to Install Camera Easily
- Please pair the camera before installation.
Add Wi-Fi Battery in Phone APP
- Scan the QR code to download the “GENBOLT CAM” app or search it from Google Play or iOS Store directly.
Wi-Fi Battery (GB-21 &H/K/XN)
- Turn on your phone Location. (for initial setup only, can close it later).
- Making smartphones connect to wifi (2.4GHz signal).
- Power on the camera > Enter APP > Add Camera > Add Camera by QR Code Scan > Input wifi password, Next step.
- Show the phone QR code to the camera lens > Search for the device > will show up camera uid automatically after scan success > Done.
SD Card Setting
- Please format the MicroSD card into 32 format in the computer or through the app before starting to record.
- Click the setting icon of the camera > SD Card Setting >Format SD Card.
Video and Images Playback
- Videos and images in SD card: Home page> Video, you can check all the videos and images saved in the camera SD card.
- Local videos and images: Home page > File folder, you can check all the videos and images downloaded from the SD card.
Camera Time Setting
Click the setting icon of the camera > Time Setting.
- Method A: Click Sync with Phone Time.
- Method B: Click Device Time Zone > Select Device Time Zone > Save Time Zone For Device. * time difference will affect recording video file searching.
Camera Preview
- Set Mirro and Flip
- Focus in and Focus out
- Preset
- Night mode: Color /Normal/ Auto (Color and Auto mode only for floodlight camera)
- Auto Tracking
- OFF
- Speaker
- Snapshot (Saved in a local file folder)
- Record (Saved in a local file folder)
- Definition (HD mode is higher definition than SD, but SD with smooth video)
- Control camera pan&tilt
- Zoom in and Zoom out
- Mic. (Only. for. 2-way .audio. camera)
PIR Alarm (Battery Camera Only)
- Make sure the camera is inserted with a MicroSD card.
- Action with Alarm > Turn on the PIR alarm and adjust the detection sensitivity.
- Turn on Alarm SD REC.
Recording Schedule
Click the setting icon of the camera > Recording Schedule.
- Setup video files length (max length 900s).
- Turn on Enable Record.
- Apply.
Notifications
- Please allow GENBOLT CAM app push notifications in your phone settings.
- Click the setting icon of the camera > Action with Alarm and turn on Alarm Notifications.
Notification needs the Genbolt cam app always running.
Use in AP Mode
Only for WIFI DC/POE cameras AP Mode: The camera will send out an AP hotspot, mobile phone connect to this AP hotspot (like a wifi signal) to check real- time video and records on the MicroSD card. It works without an internet connection. The range is about 10 meters.
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Power on the camera
Press the reset button for 4 seconds and start AP mode. -
The camera hotspot will show up for about 1 minute. The AP hotspot name is “IPCAM…” (the part of “…” is the same as the middle part of the camera UID)
If you use AP mode, please refer to page P44. Need to turn off the “Restart timer”. The camera automatically restarts once a week, to make sure stable performance. If no network is connected, the camera cannot aim at the correct time and return to the initial time. The video will also be affected.
- Connect to “IPCAM …… ” with your phone.
- The password is “01234567”
- Click Add Camera.
- Click Search camera from LAN.
- Click “Search camera from LAN”.
- Camera UID will appear automatically> Done.
- AP mode completed until now.
Change to Wi-Fi Connection
- Click Wi-Fi Setting.
- Click Wi-Fi Manager.
- Select your wifi account and input the wifi password Apply. Wait about 1 minute, and the camera will be online again, now this camera is connected wifi, and you can remotely control it anywhere anytime.
Wi-Fi Environment Self-Checking
If you can’t connect successfully, please set the Wi-Fi environment.
- Check the router bottom label, visit the IP address website, and log in.
- Enable 2.4GHz at Wireless Settings, Select “WPA-PSK” or”WPA2-PSK” as Security Version, and keep DHCP on.
- Select “AES” or “TKIP” as Encryption type, DO NOT support “AES+TKIP “.
- DO NOT HIDE SSID.
- Wi-Fi Password DO NOT include special symbols like#@$%&* …..
FAQ
Q: Why the time isn't correct that displayed on screen? Any effect?
A: The default time area is GMT +8. Please sync with your phone time or select your local time zone and save. Make sure your mobile phone time with 24H type. Time differences will cause video file errors.
Q: Too many useless motion detection alerts?
A:2 way to adjusting: 1. Turn on the Humanoid Alarm, this function is only triggered by humans. 2. Please set the motion detection area and adjust the motion sensitivity level.
Q: Why no recordings when events happens?
A: There are 3 different recording methods: 1. Recording schedule; 2. Motion detection recording; 3. Both are two at the same time; Check which recording mode you set. At the same time please check the camera time whether same as your phone time, the videos are saved with the camera's time.
Q: I have a dual band router, 2.4ghz and Sghz, will this work?
A: Firstly confirm your camera whether supports 2.4GHz or supports both 2.4GHz and 5GHz. If only support 2.4GHz please operate and connect to a 2.4GHz wifi signal, if support both, any one signal you can connect. But if a 2.4GHz camera operates connected to 5Ghz, the camera will offline when you unplug the Ian cable from the wifi router.
Q: If you changed the new router and can not connect the camera.
A: Please make the new router network name and password the same as the old router, and then the camera will connect automatically.
Q: How do I share the camera with my family?
A: Please log in to camera settings, at the top right corner click the share menu to share this camera with other people. Or fill in the UID and password manually to connect it.
Q: Does camera support other company 4G SIM card?
A: We recommend that you use the Genbolt 4G SIM card in case of APN compatibility issues.
Q: How do i refill sim card and check the data?
A: Add the camera first then you will see a 4G sign, click it go to refill, and check the data.
Q: Can i stop to refill the sim card for months and refill again once i needed?
A: Yes, of course. but the SIM card will expire in a year.
Q: How can i do if the weather is bad the solar panel recharge very slow.
A: Yes, the solar panel charges very slowly in bad weather, you may adjust the solar panel position to receive more light, and also you can recharge it manually with a USB cable.
Q: Does the camera support ONVIF and RTSP?
A: Yes, (1) rtsp://IPaddress:554/11 (2) ONVIF port is 8080 (3) The HTTP port is 80
FCC STATEMENT
FCC Warning Statement
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment. This
equipment has been tested and found to comply with the limits for a Class B
digital device, according to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates uses and can radiate radio
frequency energy and, if not installed and used under the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the
following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the receiver.
- Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
FCC Radiation Exposure Statement
The antennas used for this transmitter must be installed to provide a
separation distance of at least 20 cm from all persons and must not be co-
located for operating in conjunction with any other antenna or transmitter.
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
- This device may not cause harmful interference.
- This device must accept any interference received, including interference that may cause undesired operation.
GENBOLT TECHNICAL SUPPORT
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Email: us@genbolt.com (US/CA/AU)
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uk@genbolt.com (UK/FR)
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eu@genbolt.com (Europe)
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jk@genbolt.com (JP)
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Call: +1 778-807-9710 (English)
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050-5840-2687
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Monday-Friday: 18:30-23:30 (CA/US)
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Monday-Friday: 7:00-10:30 (Europe)
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Monday-Friday: 11:30-20:30 (AU)
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English YouTube: Youtu.be/YXMI6B5_oxc
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English YouTube: Youtu.be/QFOmc2_JCXA.
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