LG OLED55G4 OLED evo G4 4K Smart TV Owner’s Manual

LG OLED55G4 OLED evo G4 4K Smart TV

Specifications

Power requirement

• OLED B4* AC 100-240 V~ 50/60 Hz
• OLED C4* AC 100-240 V~ 50/60 Hz
• OLED CS* AC 100-240 V~ 50/60 Hz
• OLED55/65/77/83G4* AC 100-240 V~ 50/60 Hz

Broadcasting Specifications

• Television system : Terrestrial / Cable / Satellites Digital TV
• External antenna impedance : 75 Ω

Certain 8K input/decoding standards may not be supported. An additional device may be necessary to support certain 8K standards. Upscaled and enhanced 8K images will vary depending upon the source content. (Depending on model)

Environment Condition

• Operating Temperature 0 °C to 40 °C
• Operating Humidity Less than 80 %
• Storage Temperature -20 °C to 60 °C
• Storage Humidity Less than 85 %

Storage Humidity Less than 85 %

• Tilt Angle 0° – 15°

This specification applies only to products with an adjustable wall mount angle.

Product Usage Instructions

Safety Instructions
Warning! Safety Instructions:

• To reduce the risk of electric shock, do not remove cover (or back). No user-serviceable parts inside. Refer to qualified service personnel.
• Do not expose this product to rain or moisture. Avoid placing near flammable objects or in excessively dusty places.

Installation
Lifting and Moving the TV: Follow advice to prevent scratching or damage during transportation.
Mounting on the Table: Connect the power cord to a wall outlet.
Securing TV to the Wall

1. Mount the wall brackets with bolts to the wall.
2. Connect the eye-bolts and wall brackets tightly with a sturdy rope.

Stand (Separate Purchase): This model has a built-in slim wall mount bracket. Stand can be purchased separately through LG TV sales store and LG online brand shop.
Mounting to the Wall: Ensure precautions for safety are followed, use correct anchors and screws for installation.

Before reading this manual

• Read this manual thoroughly before operating your TV, and keep it for future reference.
• On the website you can download the manual including installation, using, troubleshooting, specifications, license etc and view its contents on your PC or mobile device.
• User Guide : For more information about this TV, read the USER GUIDE embedded in the product. (Depending on model) To open the USER GUIDE → [ ] → [Support] → [User Guide]

Separate Purchase

• Separate purchase items can be changed or modified for quality improvement without any notification. Contact your dealer to buy these items. These devices only work with certain models.
• The model name or design may be changed depending on the upgrade of product functions, manufacturer’s circumstances or policies.
• A cable to connect antennas and external devices must be purchased separately.

Note

• Product specifications or contents of this manual may be changed without prior notice due to upgrade of product functions.
• The items supplied with your product may vary depending on the model.
• Image shown may differ from your TV.

Warning! Safety instructions

CAUTION :RISK OF ELECTRIC SHOCK DO NOT OPEN
CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). NO USER-SERVICEABLE PARTS INSIDE. REFER TO QUALIFIED SERVICE PERSONNEL.
DANGER : This symbol is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
WARNING : This symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying this apparatus.
WARNING : TO REDUCE THE RISK OF FIRE AND ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.

• TO PREVENT THE SPREAD OF FIRE, KEEP CANDLES OR OTHER ITEMS WITH OPEN FLAMES AWAY FROM THIS PRODUCT AT ALL TIMES.

• Do not place the TV and/or remote control in the following environments:

  • Keep the product away from direct sunlight.
  • An area with high humidity such as a bathroom.
  • Near any heat source such as stoves and other devices that produce heat.
  • Near kitchen counters or humidifiers where they can easily be exposed to steam or oil.
  • An area exposed to rain or wind.
  • Do not expose to dripping or splashing and do not place objects filled  with liquids, such as vases, cups, etc. on or over the apparatus (e.g., on shelves above the unit).
  • Near flammable objects such as gasoline or candles, or expose the TV to direct air conditioning.
  • Do not install in excessively dusty places. Otherwise, this may result in fire, electric shock, combustion/explosion, malfunction or product deformation.

• Ventilation

  • Install your TV where there is proper ventilation. Do not install in a confined space such as a bookcase.
  • Do not install the product on a carpet or cushion.
  • Do not block or cover the product with cloth or other materials while unit is plugged in.

• Take care not to touch the ventilation openings. When watching the TV for a long period, the ventilation openings may become hot.

• Protect the power cord from physical or mechanical abuse, such as being twisted, kinked, pinched, closed in a door, or walked upon. Pay particular attention to plugs, wall outlets, and the point where the cord exits the device.

• Do not move the TV whilst the Power cord is plugged in.

• Do not use a damaged or loosely fitting power cord.

• Be sure to grasp the plug when unplugging the power cord. Do not pull on the power cord to unplug the TV.

• Do not connect too many devices to the same AC power outlet as this could result in fire or electric shock.

• Disconnecting the Device from the Main Power

  • The power plug is the disconnecting device. In case of an emergency, the power plug must remain readily accessible.

• Do not let your children climb or cling onto the TV. Otherwise, the TV may fall over, which may cause serious injury.

• Outdoor Antenna Grounding (Can differ by country):

  • If an outdoor antenna is installed, follow the precautions below.
    An outdoor antenna system should not be located in the vicinity of overhead power lines or other electric light or power circuits, or where it can come in contact with such power lines or circuits as death or serious injury can occur.

• Never touch this apparatus or antenna during a lightning storm. You may be electrocuted.

• Make sure the power cord is connected securely to the TV and wall socket if not secured damage to the Plug and socket may occur and in extreme cases a fire may break out.
  Do not insert metallic or inflammable objects into the product. If a foreign object is dropped into the product, unplug the power cord and contact the customer service.

• Do not touch the end of the power cord while it is plugged in. You may be electrocuted.

• If any of the following occur, unplug the product immediately and contact your local customer service.

  • The product has been damaged.
  • If water or another substance enters the product (like an AC adapter, power cord, or TV).
  • If you smell smoke or other odors coming from the TV.
  • When lightning storms or when unused for long periods of time. Even the TV is turned off by remote control or button, AC power source is connected to the unit if not unplugged in.

• Do not use high voltage electrical equipment near the TV (e.g., a bug zapper). This may result in product malfunction.

• Do not attempt to modify this product in any way without written authorization from LG Electronics. Accidental fire or electric shock can occur. Contact your local customer service for service or repair. Unauthorized modification could void the user’s authority to operate this product.

• Use only an authorized attachments / accessories approved by LG Electronics. Otherwise, this may result in fire, electric shock, malfunction, or product damage.

• Never disassemble the AC adapter or power cord. This may result in fire or electric shock.

• Handle the adapter carefully to avoid dropping or striking it. An impact could damage the adapter.

• To reduce the risk of fire or electrical shock, do not touch the TV with wet hands. If the power cord prongs are wet or covered with dust, dry the power plug completely or wipe dust off.

• Batteries

  • Store the accessories (battery, etc.) in a safe location out of the reach of children.
  • Do not short circuit, disassemble, or allow the batteries to overheat.
  • Do not dispose of batteries in a fire. Batteries should not be exposed to excessive heat.
  • Caution: Risk of fire or explosion if the battery is replaced by an incorrect type.

• Moving

  • When moving, make sure the product is turned off, unplugged, and all cables have been removed. It may take 2 or more people to carry larger TVs. Do not press or put stress on the front panel of the TV. Otherwise, this may result in product damage, fire hazard or injury.
  • Keep the packing anti-moisture material or vinyl packing out of the reach of children.
  • Do not allow an impact shock, any objects to fall into the product, and do not drop anything onto the screen.
  • Do not press strongly upon the panel with a hand or a sharp object such as a nail, pencil, or pen, or make a scratch on it. It may cause damage to screen.

• Cleaning

  • When cleaning, unplug the power cord and wipe gently with a soft/ dry cloth. Do not spray water or other liquids directly on the TV.
  • Do not clean your TV with chemicals including glass cleaner, any type of air freshener, insecticide, lubricants, wax (car, industrial), abrasive, thinner, benzene, alcohol etc., which can damage the product and/or its panel. Otherwise, this may result in electric shock or product damage.

Installation

Lifting and moving the TV
Please note the following advice to prevent the TV from being scratched or damaged and for safe transportation regardless of its type and size.

• It is recommended to move the TV in the box or packing material that the TV originally came in.
• Before moving or lifting the TV, disconnect the power cord and all cables.
• When holding the TV, the screen should face away from you to avoid damage.
• Hold the side and bottom of the TV frame firmly. Make sure not to hold the transparent part, speaker, or speaker grill area.
• When transporting a large TV, there should be at least 2 people.
• When transporting the TV, do not expose the TV to jolts or excessive vibration.
• When transporting the TV, keep the TV upright, never turn the TV on its side or tilt towards the left or right.
• Do not apply excessive pressure to cause flexing / bending of frame chassis as it may damage screen.
• When handling the TV, be careful not to damage the protruding buttons.
• Avoid touching the screen at all times, as this may result in damage to the screen.
• When attaching the stand to the TV set, place the screen facing down on a cushioned table or flat surface to protect the screen from scratches.

Mounting on the Table

1. Lift and tilt the TV into its upright position on a table.
   Leave a 10 cm (minimum) space from the wall for proper ventilation. (Depending on model)

2. Connect the power cord to a wall outlet.

WARNING

• Do not apply foreign substances (oils, lubricants, etc.) to the screw parts when assembling the product. (Doing so may damage the product.)
• Do not use any unapproved items to ensure the safety and product life span.
• Any damage or injuries caused by using unapproved items are not covered by the warranty.
• If you install the TV on a stand, you need to take actions to prevent the product from overturning. Otherwise, the product may fall over, which may cause injury.
• When assembling the stand, ensure that all of the provided screws are attached. If the screws are not fully tightened, the product may tilt or tip over, resulting in damage. Tightening the screws with excessive force may cause them to come off due to abrasion of the screw joint.
• When installing on a cabinet or a shelf using a stand, make sure its width is greater than that of the TV. (Depending on model)
• If the TV is placed on the stand, its screen may be tilted back slightly. If the stand is not level because an object is placed under the stand or it is not on a flat surface, the product may fall and cause injury or product damage. (Depending on model)
• If there is a problem with swivel angle adjustment, lift the product slightly and put it back down. (Depending upon the model)

Securing TV to the Wall

1. Insert and tighten the eye-bolts, or TV brackets and bolts on the back of the TV. If there are bolts inserted at the eye-bolts position, remove the bolts first.
2. Mount the wall brackets with the bolts to the wall. Match the location of the wall bracket and the eye-bolts on the rear of the TV.
3. Connect the eye-bolts and wall brackets tightly with a sturdy rope. Make sure to keep the rope horizontal with the flat surface.
   • Use a platform or cabinet that is strong and large enough to support the TV securely.
   • Brackets, bolts and ropes are not provided. You can obtain additional accessories from your local dealer.

Stand (Separate Purchase)
This model has a built-in slim wall mount bracket. If you want to install a stand, you can purchase it separately through LG TV sales store and LG online brand shop. (Wall mount included model only)
( Depending on model)

• ST-G4SN55: OLED55G4*
• ST-G4SN65 : OLED65G4*
• ST-G4WR8377 : OLED77/83G4*
• SQ-G2DT97 : OLED97G4

Mounting to the Wall
Attach an optional wall mount bracket at the rear of the TV carefully and install the wall mount bracket on a solid wall perpendicular to the floor. When you attach the TV to other building materials, please contact qualified personnel. LG recommends that wall mounting be performed by a qualified professional installer. We recommend the use of LG’s wall mount bracket. LG’s wall mount bracket is easy to move with cables connected. When you do not use LG’s wall mount bracket, please use a wall mount bracket where the device is adequately secured to the wall with enough space to allow connectivity to external devices. It is advised to connect all the cables before installing fixed wall mounts.

CAUTION

• Ask a professional installer appointed by the store for installation of the product. Installation by someone other than a professional installer is extremely dangerous and may result in personal injury.
• Do not install the product in an unstable site that cannot withstand its weight. If the installation site lacks sufficient rigidity, the product may fall and cause personal injury.
• Remove the stand before installing the TV on a wall mount by performing the stand attachment in reverse.
• For more information of screws and wall mount bracket, refer to manual included in the separately purchased wall mount.
• If you intend to mount the product to a wall, attach VESA standard mounting interface (optional parts) to the back of the product. When you install the set to use the wall mounting bracket (optional parts), fix it carefully so as not to drop.
• When mounting a TV on the wall, make sure not to install the TV by hanging the power and signal cables on the back of the TV.
• Do not install this product on a wall if it could be exposed to oil or oil mist. This may damage the product and cause it to fall.
• When installing the Full Contact Wall Mount, the TV may not be contacted firmly against the wall due to some wall conditions.

Before Installation
(Wall mount included model only)

• Installation of this product on a concrete wall or wood stud is recommended. Installation of this product on other surfaces (Dry wall, plywood, bricks, etc.) is not recommended. Improper installation may result in the product falling.
• Install the product only on a vertical wall. Do not install on a tilted wall that exceeds building standards or on the heavily titled wall or ceiling. LG is not responsible for problems caused by improper installation of the product, e.g., heavily tilted walls and ceilings.
• Check the enclosed accessories before installation. We are not responsible for any lost or damaged accessories after the inner packaging is opened.
• When an infant or small child swallows the enclosed accessories, various safety accidents such as choking may occur. Keep the enclosed accessories out of the reach of infants and children.
• When tightening screws, tighten until fully snug. Avoid using excessive force when tightening the screws. Doing so may damage the wall and product or reduce the rigidity or performance of the product.
• Avoid installing a TV that exceeds the specified tensile load, and do not allow any external force to be applied to the product.
• Avoid accidents by using work tools with care during installation.

Tools for Installation

“+” shaped screwdriver (manual or electric) / level / drill / Ø 8 mm drill bit for concrete or Ø 4 mm drill bit for steel

Securing TV to the Wall

(Wall mount included model only)

Please use the TV close to the wall after installation.

How to fix anchors and screws
(Wall mount included model only)
Please make sure that:

• Should use the enclosed anchors and screws on crack-free concrete walls.
• The wall mount should be attached to a stud. This usually will not be a problem, but depending on individual circumstances, there may be cases when the ability to mount into a stud is not possible. In this case, there are a variety of drywall anchors, such as toggle bolts, which may provide a solution. If using drywall anchors, please be sure the anchors and the wall have the ability to support the weight of your TV. Please note that the supplied anchors may not be the correct ones for your individual situation, so you should check with a local professional.
• Other unspecified walls must be capable of supporting pullout loads of over 70 kgf (686 N) and shear loads of over 100 kgf (980 N) per fastener.
• Use an Ø 8 mm drill bit for concrete and a hammer (impact) drill or Ø 4 mm drill bit for wood stud to drill holes.

For installation on wood stud

Use the Ø 4 mm drill bit for wood to drill holes with the depth of 76 mm. (Clean the drilled hole.) Without using the wall mounting anchor, fasten the wall mounting screw directly to the wood stud.

Starting TV

Turning on the TV
You can simply operate the TV functions, using the button. (Depending on model)

< A type>

1. All running apps will close, and any recording in progress will stop. (Depending on country)
2. You can access and adjust the menu by pressing the button when TV is on.
3. You can use the function when you access menu control.

< B type>

All running apps will close, and any recording in progress will stop.
( Depending on country)
Note

•  If the TV is turned on for the first time after it was shipped from the factory, initialization of the TV may take a few minutes.
• Your TV’s OSD (On Screen Display) may differ slightly from that shown in this manual.
• You can turn the TV-embedded microphone on and off by controlling the microphone switch at the bottom of the TV.
• For models with motion sensors if you set screen on with the motion sensor, the TV will turn on by recognising the motion. (Depending on model)

Connections

Connect various external devices to the TV and switch input modes to select an external device. For more information of external device’s connection, refer to the manual provided with each device.
Antenna/Cable
Connect the TV to a wall antenna socket with an RF cable (75 Ω).

• Use a signal splitter to use more than 2 TVs.
• If the image quality is poor, install a signal amplifier properly to improve the image quality.
• If the image quality is poor with an antenna connected, try to realign the antenna in the correct direction.
• An antenna cable and converter are not supplied.
• For a location that is not supported with Ultra HD broadcasting, this TV cannot receive Ultra HD broadcasts directly.
• Use the AV cover for aesthetic purposes. Connecting too many cables may cause lifting problems. In such a case, remove the AV cover before use. (Depending upon the model)

Satellite dish
Connect the TV to a satellite dish to a satellite socket with a satellite RF cable (75 Ω). (Depending on model)
HDMI

• When connecting the HDMI cable, the product and external devices should be turned off and unplugged.
• Supported HDMI Audio format (Depending on model):
  • True HD (48 kHz),
  • Dolby Digital / Dolby Digital Plus (32 kHz, 44.1 kHz, 48 kHz),
  • PCM (32 kHz, 44.1 kHz, 48 kHz, 96 kHz, 192 kHz)
  • DTS (44.1 kHz, 48 kHz, 88.2 kHz, 96 kHz)
  • DTS-HD (44.1 kHz, 48 kHz, 88.2 kHz, 96 kHz, 176.4 kHz, 192 kHz)

Note

• If the device connected to Input Port also supports HDMI Deep Colour, your picture may be clearer. However, if the device doesn’t support it, it may not work properly. In that case, change the TV’s [HDMI Deep Colour] setting to off.
  • → [ ] → [General] → [External Devices] → [HDMI Settings] → [HDMI Deep Colour]
• Use a certified cable with the HDMI logo attached.
• If you do not use a certified HDMI cable, the screen may not display or a connection error may occur.
• Recommended HDMI Cable Types
  • Ultra High Speed HDMI®/™ cable (3 m or less)

USB
Some USB Hubs may not work. If a USB device connected using a USB Hub is not detected, connect it to the USB port on the TV directly.

Note: For an optimal connection, HDMI cables and USB devices should have bezels less than 10 mm thick and 18 mm width. Use an extension cable that supports if the USB cable or USB memory stick does not fit into your TV’s USB port. (Depending on model)

IR Blaster
Control the set-top box (cable/satellite/IP/OTT), Blu-ray/DVD player, soundbar, game consoles, etc., using the IR Blaster. (Depending on country)

Note

1. Connect the IR Blaster cable to the TV’s IR Blaster port.
2. Use universal control settings to control the device.
3. Secure the IR Blaster with the 3M tape provided.

External Devices
Available external devices are: Blu-ray player, HD receivers, DVD players, VCRs, audio systems, USB storage devices, PC, gaming devices, and other external devices.

Note

• The external device connection may differ from the model.

• In PC mode, there may be noise associated with the resolution, vertical pattern, contrast or brightness. If noise is present, change the PC output to another resolution, change the refresh rate to another rate or adjust the brightness and contrast on the [Picture] menu until the picture is clear.

• In PC mode, some resolution settings may not work properly depending on the graphics card.

• If Ultra HD content is played on your PC, video or audio may become disrupted intermittently depending on your PC’s performance.
  (Depending on model)

• When connecting to a wired LAN, use a CAT 7 cable with high-speed Internet transmission. (Only when port is provided.)

For information of the power supply and power consumption, refer to the label attached to the product.

• The typical power consumption is measured in accordance with IEC 62087 or each country’s energy regulations.
• On some models, the label is inside the external device connection terminal cover.
• Depending on the model or country, the typical power consumption may not be on label.

Product Information

(Only OLEDG4*)**

As band channels can vary per country, the user cannot change or adjust the operating frequency. This product is configured for the regional frequency table. For consideration of the user, this device should be installed and operated with a minimum distance of 20 cm between the device and the body.

(Except for OLEDG4*)**

Bluetooth

1. Frequency range : 2,400 to 2,483.5 MHz
2. Output Power (Max.): 9 dBm

As band channels can vary per country, the user cannot change or adjust the operating frequency. This product is configured for the regional frequency table. For consideration of the user, this device should be installed and operated with a minimum distance of 20 cm between the device and the body

Open Source Software Notice
Information
To obtain the source code that is contained in this product, under GPL, LGPL, MPL, and other open source licenses that have the obligation to disclose source code, and to access all referred license terms, copyright notices and other relevant documents please visit https://opensource.lge.com.
LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com. This offer is valid to anyone in receipt of this information for a period of three years after our last shipment of this product.
Licenses

Troubleshooting

In TV / HDMI input, press the button on the remote control three times to display the model name and serial number on the screen.

ChatGPT

Based on the provided information about troubleshooting the TV, here’s a summarized table:

sensor on the TV.

- Ensure there are no obstacles between the remote and the TV.

- Check if the batteries in the remote are installed correctly and still functional.

No image display and no sound is produced.| – Check if the TV is turned on.

- Verify if the power cord is properly connected to a working wall outlet.

- Test the wall outlet with other devices to rule out a power issue.

- Ensure there are no issues with the power control settings or auto-off function.

The TV turns off suddenly.| – Review the power control settings to ensure they are configured correctly.

- Check if the auto-off function is activated and adjust if necessary.

- Verify if there is an interruption in the power supply.

When connecting to the PC (HDMI), no signal is detected.| – Turn the TV off and on using the remote control.

- Reconnect the HDMI cable securely.

- Restart the PC with the TV powered on to establish a connection.

- Ensure the correct input source is selected on the TV.

Abnormal Display| – Flickering upon startup may be normal due to temperature changes.

- Small black or brightly colored dots are within normal tolerance levels for the panel.

- Variations in brightness and color based on viewing angle are inherent to the panel technology.

Generated Sound (Depending on model)| – “Cracking” noise may occur due to thermal expansion and contraction of plastic.

- Electrical circuit humming or panel buzzing is normal during operation.

- These sounds do not affect the TV’s performance or reliability.

The TV does not turn on continuously due to Always Ready mode operation or does not automatically turn on by sensor. (Depending on model)| – Ensure the motion sensor (if applicable) is clean and unobstructed.

- Verify the lighting conditions around the TV for proper sensor operation.

- Adjust settings related to Always Ready mode or motion sensor sensitivity as needed.

• Make sure to wring any excess water or cleaner from the cloth.
• Do not spray water or cleaner directly onto the TV screen.
• Make sure to spray just enough of water or cleaner onto a dry cloth to wipe the screen.

Precautions for Protecting the OLED TV Screen

Unlike regular LED/LCDs, OLED TVs produce images that emit light for each pixel, achieving a perfect black colour and delivering clear images without blurring.
Due to the nature of the organic materials used to achieve high-resolution image quality, OLED displays generally experience image retention on the screen, which can be a persistent phenomenon. This phenomenon is observed in all OLED panels, and although recommended picture modes can minimise image retention, current technology cannot completely prevent this from occurring.
Displaying the same image for a long time or repeatedly displaying the same image can cause image retention on the screen, which is a common phenomenon in OLED panel products due to the nature of the product. This product has a built-in screen protection feature. Avoid displaying images that are likely to cause image retention, and follow the recommendations.
Images that are likely to cause image retention

• Images with black areas on the top and bottom and/or the left and right sides of the screen.
• Images whose aspect ratio is 4:3 or 21:9.
• Images that are fixed for a long time, such as program number, station logo, game console icon, set-top box menu, etc.
• Other fixed screen images or repeatedly displayed images.

Running [Pixel Cleaning] to Protect the OLED TV Screen
The OLED TV is equipped with a pixel cleaning feature to check the status of the screen by itself and prevent image retention that leaves an image on a screen. This feature automatically calculates the optimal execution time based on the accumulated viewing time and is automatically executed when the TV is turned off. While this feature is running, horizontal lines may appear at the top and bottom of the screen. The pixel cleaning feature works when the product is connected to the power cord and main power.

• To run this function manually, press the button on the remote control, go to [ ] → [General] → [OLED Care] → [OLED Panel Care] and press [Pixel Cleaning].

Recommendations for Minimising Image Retention

• When watching the TV for a long time, press the button on the remote control, go to [ ] → [Picture] → [Select Mode] and set the mode to [Auto Power Save], go to [Advanced Settings] → [Brightness] and set [OLED Pixel Brightness] to a lower level. In addition, press the button on the remote control, go to [ ] → [General] → [OLED Care] → [OLED Panel Care] and
  set the [Adjust Logo Brightness] value to [High].

• When showing images with black bars at the top/bottom/left/right side of the screen, press the button on the remote control, go to [ ], and go to [Picture] → [Aspect Ratio] → [User Selection] → [Vertical Zoom] or [4-Way Zoom] to remove the black bars. Turn off the menus for setting up devices such as set-top boxes so that they are not displayed on the screen for a long time.

NOTE: When the screen is showing one fixed image for a long time, the screen brightness will be automatically reduced and then restored once the screen content changes. This is a normal function to minimise image retention.

FAQ’S

Q: Can I install the TV on a carpet or cushion?
A: No, do not install the product on a carpet or cushion as it may block ventilation openings and cause overheating.

Q: Where can I purchase the stand for the TV?
A: The stand can be purchased separately through LG TV sales store and LG online brand shop.

References

• LG Electronics & Home Appliances | Shop Now | LG USA
• LG Open Source

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