tp-link AX3000 Gigabit VPN Gateway User Guide

June 28, 2024
tp-link

AX3000 Gigabit VPN Gateway

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Product Information

Specifications

  • Product Name: Festa AX3000 Gigabit VPN Gateway
  • Management Mode: Standalone
  • Supported Features: VPN, Gigabit Ethernet
  • Manufacturer: Festa
  • Model: AX3000

Product Usage Instructions

About This Guide

This User Guide provides information for managing the Festa
Gigabit VPN Gateway in standalone mode. For device management
beyond basic troubleshooting, it is recommended to use the Festa
Cloud-Based Controller.

Intended Readers

This guide is intended for network managers familiar with IT
concepts and network terminologies.

Conventions

Features available may vary by model and software version. All
images, steps, and descriptions in this guide are examples and may
not reflect your actual experience. The information in this
document is subject to change without notice.

Accessing the Gateway

Determine the Management Method based on your preferences.
Access the Web Interface for configuration.

Configuring Network

Overview of network configuration and supported features such as
VPN and Gigabit Ethernet.

Configuring Wireless Settings

Configure wireless network settings for connectivity.

System Tools

Utilize diagnostics tools and remote assistance features for
troubleshooting.

FAQ

Q: Where can I find the latest software and documentation?

A: The latest software and documentation can be found at the
Download Center at https://www.tp-link.com/support.

Q: How can I ask questions or communicate with TP-Link users or

engineers?

A: To ask questions, find answers, and communicate with TP-Link
users or engineers, please visit https://community.tp-link.com
to join TP-Link Community.

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User Guide
Festa AX3000 Gigabit VPN Gateway
© 2024 TP-Link REV1.20.0 1910013713

CONTENTS
About This Guide
Intended Readers ……………………………………………………………………………………………………………………………………………. 1 Conventions……………………………………………………………………………………………………………………………………………………… 1 More Information …………………………………………………………………………………………………………………………………………….. 1
Accessing the Gateway
Determine the Management Method…………………………………………………………………………………………………………… 3 Web Interface Access…………………………………………………………………………………………………………………………………….. 4
Configuring Network
Overview …………………………………………………………………………………………………………………………………………………………… 7 Supported Features ……………………………………………………………………………………………………………………………………………………………7
WAN Configuration …………………………………………………………………………………………………………………………………………. 8 Configuring the Number of WAN Ports ………………………………………………………………………………………………………………………..8 Configuring the WAN Connection …………………………………………………………………………………………………………………………………8
LAN Configuration ………………………………………………………………………………………………………………………………………… 18 Configuring the IP Address of the LAN Port…………………………………………………………………………………………………………….18 Configuring the DHCP Server……………………………………………………………………………………………………………………………………….19 Configuring the DHCP Relay …………………………………………………………………………………………………………………………………………22 Viewing the DHCP Client List ………………………………………………………………………………………………………………………………………..22
Configuring Wireless Settings
System Tools
Overview ………………………………………………………………………………………………………………………………………………………… 29 Overview ………………………………………………………………………………………………………………………………………………………………………………29 Supported Features …………………………………………………………………………………………………………………………………………………………29
Management………………………………………………………………………………………………………………………………………………….. 30 Factory Default Restore………………………………………………………………………………………………………………………………………………….30 Reboot ………………………………………………………………………………………………………………………………………………………………………………….30 Firmware Upgrade…………………………………………………………………………………………………………………………………………………………….30
Controller Settings ……………………………………………………………………………………………………………………………………….. 32 Enable Cloud-Based Controller Management ………………………………………………………………………………………………………..32 Configure Controller Inform URL …………………………………………………………………………………………………………………………………32

Diagnostics ……………………………………………………………………………………………………………………………………………………. 33 Remote Assistance ………………………………………………………………………………………………………………………………………………………….33

About This Guide

Intended Readers

About This Guide

This User Guide provides information for managing Festa Gigabit VPN Gateway in standalone mode. The Standalone mode for Festa devices only supports some basic troubleshooting. For device management, please use the Festa Cloud-Based Controller.

Intended Readers

This Guide is intended for network managers familiar with IT concepts and network terminologies.

Conventions

When using this guide, notice that features available may vary by model and software version. All images, steps, and descriptions in this guide are only examples and may not reflect your actual experience.

The information in this document is subject to change without notice. Every effort has been made in the preparation of this document to ensure accuracy of the contents, but all statements, information, and recommendations in this document do not constitute the warranty of any kind, express or implied. Users must take full responsibility for their application of any products.

In this Guide, the following conventions are used:

The symbol

stands for Note. Notes contain suggestions or references that helps

you make better use of your device.

Menu Name > Submenu Name > Tab page indicates the menu structure. Network > LAN > LAN means the Interface Statistics page under the Traffic Statistics menu option that is located under the Status menu.

Bold font indicates a button, toolbar icon, menu or menu item.

More Information
The latest software and documentations can be found at Download Center at https://www.tp-link.com/support.
The Installation Guide (IG) can be found where you find this guide or inside the package of the gateway.
Specifications can be found on the product page at https://www.tp-link.com.
To ask questions, find answers, and communicate with TP-Link users or engineers, please visit https://community.tp-link.com to join TP-Link Community.
Our Technical Support contact information can be found at the Contact Technical Support page at https://www.tp-link.com/support.

User Guide 1

Part 1
Accessing the Gateway
CHAPTERS
1. Determine the Management Method 2. Web Interface Access

Accessing the Gateway

Determine the Management Method

1 Determine the Management Method
Before building your network, choose a proper method to manage your gateway based on your actual network situation. The gateway supports two configuration options: Standalone Mode or Controller Mode.
Firstly, you should configure the gateway in Standalone mode to connect it to the internet, then you can manage it in controller mode via Festa SDN Controller.
Controller Mode
If you want to configure and manage a large-scale network centrally, which consists of mass devices such as access points, switches, and gateways, Controller Mode is recommended. In Controller Mode, the gateway can be centrally configured and monitored via Festa SDN Controller.
To prepare the gateway for Festa SDN Controller Management, refer to Controller Settings. For detailed instructions about the network topology in such situations and how to use Festa SDN Controller, refer to the User Guide of Festa SDN Controller. The guide can be found on the download center of our official website: https://www.tp-link.com/support/download/.
Standalone Mode
In Standalone Mode, you can access and manage the gateway using the GUI (Graphical User Interface, also called web interface in this text).
This User Guide introduces how to configure the gateway in Standalone Mode.
Note:
The GUI is inaccessible while the gateway is managed by a controller. To turn the gateway back to Standalone Mode and access its GUI, you can forget the gateway on the controller or reset the gateway.

User Guide 3

Accessing the Gateway

Web Interface Access

2 Web Interface Access
The following example shows how to log in via the web browser.

  1. Connect to the gateway using the default SSID printed on the label at the bottom of the gateway or connect a PC to a LAN port of the gateway with an RJ45 port properly. If your computer is configured with a fixed IP address, change it to “Obtain an IP address automatically”.

  2. Open a web browser and type the default management address http://tplinker.net or http://192.168.0.1 in the address field of the browser, then press the Enter key.
    Figure 2-1Enter the gateway’s IP Address In the Browser

  3. Create a username and a password for subsequent login attempts.
    Figure 2-2Create a Username and a Password

User Guide 4

Accessing the Gateway

Web Interface Access

  1. Use the username and password set above to log in to the webpage.
    Figure 2-3Login Authentication

  2. After a successful login, you can configure the function by clicking the setup menu on the left side of the screen.

User Guide 5

Configuring Network
Part 2
Configuring Network
CHAPTERS
1. Overview 2. WAN Configuration 3. LAN Configuration
User Guide 6

Configuring Network
1 Overview

Overview

The Network module provides basic gateway functions, including WAN connection and LAN settings.

1.1 Supported Features

WAN WAN ports connect to the internet. You can configure multiple WAN ports for your network. Each WAN port has its own connection type and parameters, which you should configure according to the requirements of your ISP.
LAN When the LAN ports of the gateway connect to your local network devices, the gateway functions as the gateway, which allows those devices to connect to the internet.

User Guide 7

Configuring Network
2 WAN Configuration

WAN Configuration

You can configure multiple WAN ports for your network. Each WAN port can have its own WAN connection, providing link backup and load balancing.
To complete WAN configuration, follow these steps: 1) Configure the number of WAN ports. 2) Configure the WAN connection.

2.1 Configuring the Number of WAN Ports
Choose the menu Network > WAN > WAN Mode to load the following page.
Figure 2-1Configuring the WAN Mode

WAN Mode

Determine the number of WAN ports according to your needs. To enable a port as WAN port, check the box of the desired port. To configure multiple WAN ports, enable the ports one by one. Only WAN, WAN/LAN, SFP WAN (for certain devices) and USB Modem can function as WAN port.

Note:
Any change to the number of WAN ports may lead your current configurations to be lost. Make sure you have backed up your configurations before proceeding.

2.2 Configuring the WAN Connection
The gateway supports five connection types: Static IP, Dynamic IP, PPPoE, L2TP, PPTP, you can choose one according to the service provided by your ISP. Static IP: If your ISP provides you with a fixed IP address and the corresponding parameters, choose Static IP.
User Guide 8

Configuring Network

WAN Configuration

Dynamic IP: If your ISP automatically assigns the IP address and the corresponding parameters, choose Dynamic IP. PPPoE: If your ISP provides you with a PPPoE account, choose PPPoE. L2TP: If your ISP provides you with an L2TP account, choose L2TP. PPTP: If your ISP provides you with a PPTP account, choose PPTP.
Note:
The number of configurable WAN ports is decided by WAN Mode. To configure Wan Mode, refer to Configuring the Number of WAN Ports.
Configuring the Dynamic IP Choose the menu Network > WAN > WAN to load the following page.
Figure 2-2Configuring the Dynamic IP

In the Connection Configuration section, select the connection type as Dynamic IP. Enter the corresponding parameters and click Save.

Connection Type

Choose the connection type as Dynamic IP if your ISP automatically assigns the IP address.

Host Name

(Optional) Enter a name for the gateway. It is null by default.

Upstream Bandwidth

Specify the upstream bandwidth of the WAN port. The value configured here is the upper limit of the “Maximum Upstream Bandwidth” in Bandwidth Control set on the Festa Cloud-Based Controller, to make “Bandwidth Control” take effect, please ensure this parameter is set correctly.

Downstream Bandwidth

Specify the downstream bandwidth of the WAN port. The value configured here is the upper limit of the “Maximum Downstream Bandwidth” in Bandwidth Control set on the Festa Cloud-Based Controller, to make “Bandwidth Control” take effect, please ensure this parameter is set correctly.

User Guide 9

Configuring Network

WAN Configuration

MTU
Primary/ Secondary DNS VLAN
Get IP using Unicast DHCP Connect/ Disconnect

Specify the MTU (Maximum Transmission Unit) of the WAN port.
MTU is the maximum data unit transmitted in the physical network. When Dynamic IP is selected, MTU can be set in the range of 576-1500 bytes. The default value is 1500.
(Optional) Enter the IP address of the DNS server provided by your ISP.
Add the WAN port to a VLAN. Generally, you don’t need to manually configure it unless required by your ISP.
By default, the WAN port is automatically assigned to a VLAN, and the egress rule of the VLAN is UNTAG, so the packets are transmitted by the WAN port without VLAN tags. If you want the WAN port to transmit packets with VLAN tag, you need to create the corresponding VLAN first and configure its egress rule as TAG, then manually add the WAN port to that VLAN. To create VLANs, go to Festa Cloud-Based Controller.
The broadcasting requirement may not be supported by a few ISPs. Select this option if you can not get the IP address from your ISP even with a normal network connection. This option is not required generally.
Click the button to active/terminate the connection.

Configuring the Static IP Choose the menu Network > WAN > WAN to load the following page.
Figure 2-3Configuring the Static IP

In Connection Configuration section, select the connection type as Static IP. Enter the corresponding parameters and click Save.

Connection Type

Choose the connection type as Static IP if your ISP has offered you a fixed IP address.

User Guide 10

Configuring Network

WAN Configuration

IP Address Subnet Mask Default Gateway Upstream Bandwidth
Downstream Bandwidth
MTU
Primary/ Secondary DNS VLAN

Enter the IP address provided by your ISP.
Enter the subnet mask provided by your ISP.
Enter the default gateway provided by your ISP.
Specify the downstream bandwidth of the WAN port. The value configured here is the upper limit of the “Maximum Downstream Bandwidth” in Bandwidth Control set on the Festa Cloud-Based Controller,, to make “Bandwidth Control” take effect, please ensure this parameter is set correctly.
Specify the downstream bandwidth of the WAN port. The value configured here is the upper limit of the “Maximum Downstream Bandwidth” in Bandwidth Control set on the Festa Cloud-Based Controller,, to make “Bandwidth Control” take effect, please ensure this parameter is set correctly.
Specify the MTU (Maximum Transmission Unit) of the WAN port.
MTU is the maximum data unit transmitted in the physical network. When Static IP is selected, MTU can be set in the range of 576-1500 bytes. The default value is 1500.
(Optional) Enter the IP address of the DNS server provided by your ISP.
Add the WAN port to a VLAN. Generally, you don’t need to manually configure it unless required by your ISP.
By default, the WAN port is automatically assigned to a VLAN, and the egress rule of the VLAN is UNTAG, so the packets are transmitted by the WAN port without VLAN tags. If you want the WAN port to transmit packets with VLAN tag, you need to create the corresponding VLAN first and configure its egress rule as TAG, then manually add the WAN port to that VLAN. To create VLANs, go to Festa Cloud-Based Controller.

User Guide 11

Configuring Network

WAN Configuration

Configuring the PPPoE Choose the menu Network > WAN > WAN to load the following page.
Figure 2-4Configuring the PPPoE

In the Connection Configuration section, select the connection type as PPPoE. Enter the corresponding parameters and click Save.

Connection Type

Choose the connection type as PPPoE if your ISP provides you with a PPPoE account.

Username

Enter the PPPoE username provided by your ISP.

Password

Enter the PPPoE password provided by your ISP.

Connection Mode

Choose the connection mode, including Connect Automatically, Connect Manually and Time-Based.
Connect Automatically: The gateway will activate the connection automatically when the gateway reboots or the connection is down.
Connect Manually: You can manually activate or terminate the connection.
Time-Based: During the specified period, the gateway will automatically activate the connection.

Time

Choose the effective time range when the Connection Mode is chosen as TimeBased. To create the time range, go to Festa Cloud-Based Controller.

Upstream Bandwidth

Specify the upstream bandwidth of the WAN port. The value configured here is the upper limit of the “Maximum Upstream Bandwidth” in Bandwidth Control set on the Festa Cloud-Based Controller, to make “Bandwidth Control” take effect, please ensure this parameter is set correctly.

User Guide 12

Configuring Network

WAN Configuration

Downstream Bandwidth MTU
Service Name Primary/ Secondary DNS VLAN
Secondary Connection
Connect/ Disconnect

Specify the downstream bandwidth of the WAN port. The value configured here is the upper limit of the “Maximum Downstream Bandwidth” on Transmission > Bandwidth Control > Bandwidth Control page, to make “Bandwidth Control” take effect, please ensure this parameter is set correctly.
Specify the MTU (Maximum Transmission Unit) of the WAN port.
MTU is the maximum data unit transmitted in the physical network. When PPPoE is selected, MTU can be set in the range of 576-1492 bytes. The default value is 1492.
(Optional) Enter the service name. This parameter is not required unless provided by your ISP. It is null by default.
(Optional) Enter the IP address of the DNS server provided by your ISP.
Add the WAN port to a VLAN. Generally, you don’t need to manually configure it unless required by your ISP.
By default, the WAN port is automatically assigned to a VLAN, and the egress rule of the VLAN is UNTAG, so the packets are transmitted by the WAN port without VLAN tags. If you want the WAN port to transmit packets with VLAN tag, you need to create the corresponding VLAN first and configure its egress rule as TAG, then manually add the WAN port to that VLAN. To create VLANs, go to Festa Cloud-Based Controller.
Secondary connection is required by some ISPs. Select the connection type required by your ISP.
None: Select this if the secondary connection is not required by your ISP.
Dynamic IP: Select this if your ISP automatically assigns the IP address and subnet mask for the secondary connection.
Static IP: Select this if your ISP provides you with a fixed IP address and subnet mask for the secondary connection.
Click the button to active/terminate the connection.

User Guide 13

Configuring Network

WAN Configuration

Configuring the L2TP Choose the menu Network > WAN > WAN to load the following page.
Figure 2-5Configuring the L2TP

In the Connection Configuration section, select the connection type as L2TP. Enter the corresponding parameters and click Save.

Connection Type Choose the connection type as L2TP if your ISP provides you with an L2TP account.

Username

Enter the L2TP username provided by your ISP.

Password

Enter the L2TP password provided by your ISP.

Connection Mode

Choose the connection mode, including Connect Automatically, Connect Manually and Time-Based.
Connect Automatically: The gateway will activate the connection automatically when the gateway reboots or the connection is down.
Connect Manually: You can manually activate or terminate the connection.
Time-Based: During the specified period, the gateway will automatically activate the connection.

Time

Choose the effective time range when the Connection Mode is chosen as TimeBased. To create the time range, go to Festa Cloud-Based Controller.

User Guide 14

Configuring Network

WAN Configuration

Upstream Bandwidth
Downstream Bandwidth
MTU
Primary/ Secondary DNS VLAN
Secondary Connection
VPN Server/ Domain Name IP Address Subnet Mask Default Gateway Primary/ Secondary DNS Connect/ Disconnect

Specify the upstream bandwidth of the WAN port. The value configured here is the upper limit of the “Maximum Upstream Bandwidth” in Bandwidth Control set on the Festa Cloud-Based Controller, to make “Bandwidth Control” take effect, please ensure this parameter is set correctly.
Specify the downstream bandwidth of the WAN port. The value configured here is the upper limit of the “Maximum Downstream Bandwidth” in Bandwidth Control set on the Festa Cloud-Based Controller, to make “Bandwidth Control” take effect, please ensure this parameter is set correctly.
Specify the MTU (Maximum Transmission Unit) of the WAN port.
MTU is the maximum data unit transmitted in the physical network. When L2TP is selected, MTU can be set in the range of 576-1460 bytes. The default value is 1460.
(Optional) Enter the IP address of the DNS server provided by your ISP.
Add the WAN port to a VLAN. Generally, you don’t need to manually configure it unless required by your ISP.
By default, the WAN port is automatically assigned to a VLAN, and the egress rule of the VLAN is UNTAG, so the packets are transmitted by the WAN port without VLAN tags. If you want the WAN port to transmit packets with VLAN tag, you need to create the corresponding VLAN first and configure its egress rule as TAG, then manually add the WAN port to that VLAN. To create VLANs, go to Festa Cloud-Based Controller.
Select the secondary connection type provided by your ISP. If you select the secondary connection type as Static IP, you need to configure IP Address, Subnet Mask, Default Gateway, Primary/Second DNS.
The secondary connection is required for L2TP connection. The gateway will get some necessary information after the secondary connection succeeded. These information will be used in the L2TP connection process.
Enter the VPN Server/Domain Name provided by your ISP.
Enter the IP address provided by your ISP for the secondary connection.
Enter the subnet mask provided by your ISP for the secondary connection.
Enter the default gateway provided by your ISP for the secondary connection.
Enter the primary/secondary DNS provided by your ISP for the secondary connection.
Click the button to active/terminate the connection.

User Guide 15

Configuring Network

WAN Configuration

Configuring the PPTP Choose the menu Network > WAN > WAN to load the following page.
Figure 2-6Configuring the PPTP

In Connection Configuration section, select the connection type as PPTP. Enter the corresponding parameters and click Save.

Connection Type Choose the connection type as PPTP if your ISP provides you with a PPTP account.

Username

Enter the PPTP username provided by your ISP.

Password

Enter the PPTP password provided by your ISP.

Connection Mode

Choose the connection mode, including Connect Automatically, Connect Manually and Time-Based.
Connect Automatically: The gateway will activate the connection automatically when the gateway reboots or the connection is down.
Connect Manually: You can manually activate or terminate the connection.
Time-Based: During the specified period, the gateway will automatically activate the connection.

Time

Choose the effective time range when the Connection Mode is chosen as TimeBased. To create the time range, go to Festa Cloud-Based Controller.

User Guide 16

Configuring Network

WAN Configuration

Upstream Bandwidth
Downstream Bandwidth
MTU
Primary/ Secondary DNS VLAN
Secondary Connection
VPN Server/ Domain Name IP Address Subnet Mask Default Gateway Primary/ Secondary DNS Connect/ Disconnect

Specify the upstream bandwidth of the WAN port. The value configured here is the upper limit of the “Maximum Upstream Bandwidth” in Bandwidth Control set on the Festa Cloud-Based Controller, to make “Bandwidth Control” take effect, please ensure this parameter is set correctly.
Specify the downstream bandwidth of the WAN port. The value configured here is the upper limit of the “Maximum Downstream Bandwidth” in Bandwidth Control set on the Festa Cloud-Based Controller, to make “Bandwidth Control” take effect, please ensure this parameter is set correctly.
Specify the MTU (Maximum Transmission Unit) of the WAN port.
MTU is the maximum data unit transmitted in the physical network. When PPTP is selected, MTU can be set in the range of 576-1420 bytes. The default value is 1420.
(Optional) Enter the IP address of the DNS server provided by your ISP.
Add the WAN port to a VLAN. Generally, you don’t need to manually configure it unless required by your ISP.
By default, the WAN port is automatically assigned to a VLAN by default, and the egress rule of the VLAN is UNTAG, so the packets are transmitted by the WAN port without VLAN tags. If you want the WAN port to transmit packets with VLAN tag, you need to create the corresponding VLAN first and configure its egress rule as TAG, then manually add the WAN port to that VLAN. To create VLANs, go to Festa CloudBased Controller.
Select the secondary connection type provided by your ISP. If you select the secondary connection type as Static IP, you need to configure IP Address, Subnet Mask, Default Gateway, Primary/Second DNS.
The secondary connection is required for PPTP connection. The gateway will get some necessary information after the secondary connection succeeded. These information will be used in the PPTP connection process.
Enter the VPN Server/Domain Name provided by your ISP.
Enter the IP address provided by your ISP for the secondary connection.
Enter the subnet mask provided by your ISP for the secondary connection.
Enter the default gateway provided by your ISP for the secondary connection.
Enter the primary/secondary DNS provided by your ISP for the secondary connection.
Click the button to active/terminate the connection.

User Guide 17

Configuring Network
3 LAN Configuration

LAN Configuration

The LAN port is used to connect to the LAN clients, and works as the default gateway for these clients. You can configure the DHCP server for the LAN clients, and clients will automatically be assigned to IP addresses if the method of obtaining IP addresses is set as “Obtain IP address automatically”. For LAN configuration, you can:
Configure the IP address of the LAN port.
Configure the DHCP server.
Configure the DHCP relay.
View the DHCP Client List

3.1 Configuring the IP Address of the LAN Port
Choose the menu Network > LAN > LAN to load the following page.
Figure 3-1Configuring the LAN IP Address

(Optional) With LAN Settings, you can set up IGMP Proxy.

IGMP Proxy

Check the box to enable IGMP Proxy.
IGMP Proxy sends IGMP querier packets to the LAN ports to detect if there is any multicast member connected to the LAN ports.

IGMP Version

Choose the IGMP version as V2 or V3. The default is IGMP V2.

User Guide 18

Configuring Network

LAN Configuration

Click the Edit button to load the following page. Enter the IP address of the LAN port, and click OK.

IP Address
Subnet Mask Mode Vlan

Enter the IP address of the LAN port.
This IP address is the default gateway of the LAN clients, and the IP addresses of all the LAN clients should be in the same subnet with this LAN IP address.
Enter the subnet mask of the LAN port.
Specify whether to use a normal VLAN or bridge VLANs. When bridge is selected, you can configure multiple VLANs for devices to access the LAN network.
Specify the VLAN of the LAN port, only the clients in the specified VLAN can access and manage the gateway.

Note:
· Changing the IP address of LAN port will automatically redirect the browser to the new management page. If the redirecting failed, please try to reconnect your PC to the gateway to automatically get a new IP address, or configure a proper static IP address manually.
· Changing the IP address of the LAN port may affect some related functions, like the IP pool of the DHCP server.

3.2 Configuring the DHCP Server
You can configure an IP address pool for the DHCP server to assign IP addresses. When clients send requests to the DHCP server, the server will automatically assign IP addresses and the corresponding parameters to the clients.
Choose the menu Network > LAN > LAN to load the following page. Click the Edit button in the Network List section.

User Guide 19

Configuring Network Figure 3-2Configuring the DHCP Server

LAN Configuration

Select DHCP Server, and configure the parameters of the DHCP server, then click Save.

Starting/Ending IP Address

Enter the starting IP address and ending IP address of the DHCP server’s IP pool. The IP pool defines the IP range that can be assigned to the clients in the LAN.
Note: The starting IP address and ending IP address should be in the same subnet with the IP address of the LAN port.

Lease Time

Specify the lease time for DHCP clients.
Lease time defines how long the clients can use the IP address assigned by the DHCP server. Generally, the client will automatically request the DHCP server for extending the lease time before the lease expired. If the request failed, the client will have to stop using that IP address when the lease finally expired, and try to get a new IP address from the other DHCP servers.

Default Gateway (Optional) It is recommended to enter the IP address of the LAN port.

Default Domain (Optional) Enter the domain name of your network.

Primary/ Secondary DNS

(Optional) Enter the DNS server address provided by your ISP. If you are not clear, please consult your ISP.

Status

Check the box to enable the DHCP server.

Click Advanced Settings to configure more settings.

User Guide 20

Configuring Network

LAN Configuration

DHCP NTP Server DHCP Network Boot DHCP Time Offset DHCP WPAD URL DHCP TFTP Server Option60
Option138
Option150
Option159

(Option 42) Enter one or two DHCP NTP Server addresses to get the system time from internet. Use “,” to divide addresses.
(Option 67) Enter the value for DHCP Option 67. It specifies the boot file name.
(Option 2) Enter the time offset of the DHCP client’s subnet in seconds from the UTC time.
(Option 252) Enter the DHCP WPAD (Web Proxy Auto-Discovery) URL for the DHCP client to configure its proxy settings.
(Option 66) Enter the TFTP server address for file transfer.
(Optional) Enter the value for DHCP Option 60. DHCP clients use this field to optionally identify the vendor type and configuration of a DHCP client. Mostly, it is used in the scenario where the APs apply for different IP addresses from different servers according to the needs. For detailed information, please consult the vendor. For TPLink, this entry should be TP- Link.
(Optional) Enter the value for DHCP Option 138. It is used in discovering the devices by the Omada controller.
(Optional) Enter the value for DHCP Option 150. It specifies the TFTP server information and supports multiple TFTP server IP addresses.
(Optional) Enter the value for DHCP Option 159. This option is used to configure a set of ports bound to a shared IPv4 address.

User Guide 21

Configuring Network

LAN Configuration

Option160 Option176 Option242 Add

(Optional) Enter the value for DHCP Option 160. This option is used to configure DHCP captive portal.
(Optional) Enter the value for DHCP Option 176. This option is used to configure parameters for IP phones.
(Optional) Enter the value for DHCP Option 242. This option is used to provide the TMS address automatically.
Click to add a DHCP option entry

3.3 Configuring the DHCP Relay
If you select DHCP Relay as DHCP Mode, the gateway will relay DHCP requests from LAN clients to the DHCP server in another network. Then the DHCP server will assign IP addresses to the LAN clients. Configure the following parameters.
Choose the menu Network > LAN > LAN to load the following page. Click the Edit button in the Network List section.
Figure 3-3Configuring the DHCP Relay

Select DHCP Relay, and configure the parameters of the DHCP replay, then click Save.

Status

Check the box to enable DHCP Relay.

Server Address Enter the IP address of the DHCP server.

3.4 Viewing the DHCP Client List
Choose the menu Network > LAN > DHCP Client List to load the following page.
Figure 3-4Viewing the DHCP Client List

Here you can view the DHCP client list.

User Guide 22

Configuring Network

LAN Configuration

Client Name
MAC Address
Assigned IP Address
Lease Time

Displays the name of the client. Displays the MAC address of the client. Displays the IP address assigned to the client.
Displays the remaining lease time of the assigned IP address. After the lease expires, the IP address will be re-assigned.

User Guide 23

Configuring Wireless Settings
Part 3
Configuring Wireless Settings
User Guide 24

Configuring Wireless Settings
Wireless Settings Access allows you to create wireless networks on the 2.4GHz or 5GHz band, view and edit the information of the wireless networks that have been created. To complete wireless settings access, follow these steps: 1) Click 2.4GHz | 5GHz to select a frequency band. 2) Configure the information and features of the wireless network. Choose the menu Wireless > Wireless Settings > Wireless Settings Access to load the following page. Click 2.4GHz | 5GHz to select a frequency band.
Figure 3-5Configuring the Wireless Settings Access

2.4GHz/5GHz Wireless Radio

Check the box to enable the wireless radio of the chosen band before configuring the wireless parameters. Only when this option is enabled will the wireless radio on 2.4GHz or 5GHz band works.

USB 3.0 Interference Reduction

The USB 3.0 will affect the wireless 2.4GHz performance, enabling USB 3.0 Interference Reduction will improve 2.4GHz wireless performance, but lower USB 3.0 data transfer speed

Click Add to create a new SSID on the chosen band, configure the parameters, and click OK.

User Guide 25

Configuring Wireless Settings

SSID

Specify the network name (SSID) to identify the wireless network. The wireless clients choose the SSID on their WLAN settings page to connect to the wireless network.

SSID Broadcast

When enabled, the gateway broadcast the SSID in the air, and the SSID will appear in the list of available wireless networks. When disabled, users must enter the SSID manually to connect to the wireless network.

Security Mode

Select the encryption method for the wireless network based on needs.
None – With None selected, the clients can access the wireless network without authentication, which is suitable for scenarios with lower security requirements.
WPA-Enterprise – WPA-Enterprise (Wi-Fi Protected Access-Enterprise) is a safer encryption method compared with WPA-Personal and None. But it also costs more to maintain the network, so it is more suitable for business networks.
WPA-Personal – WPA-Personal is based on a pre-shared key. It is characterized by high safety and simple settings, so it is mostly used by common households and small businesses.

Guest Network

When enabled, all the clients connecting to the SSID are blocked from reaching any private IP subnet.

Rate Limit

When enabled, you can limit the download and/or upload rate of each client to balance bandwidth usage.

In the 2.4GHz/5GHz Wireless Advanced Settings section, you can configure the following parameters.

Figure 3-62.4GHz/5GHz Wireless Advanced Settings

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Configuring Wireless Settings

Wireless Mode
Channel Width Channel Tx Power

Select the IEEE 802.11 mode the radio uses. For 2.4GHz: 802.11n only – Only 802.11n clients can connect to the gateway.
802.11b/g mixed – Both 802.11b and 802.11g clients can connect to the gateway.
802.11b/g/n mixed – All of 802.11b, 802.11g, and 802.11n clients operating in the 2.4GHz frequency can connect to the gateway.
802.11b/g/n/ax mixed – All of 802.11b, 802.11g, 802.11n, and 802.11ax clients operating in the 2.4GHz frequency can connect to the gateway. Note that 802.11ax is only available for certain devices. For 5GHz: 802.11n/ac mixed – Both 802.11n clients and 802.11ac clients operating in the 5GHz frequency can connect to the gateway.
802.11a/n/ac mixed – All of 802.11a, 802.11n, and 802.11ac clients operating in the 5GHz frequency can connect to the gateway.
802.11a/n/ac/ax mixed – All of 802.11a, 802.11n, 802.11ac, and 802.11ax clients operating in the 5GHz frequency can connect to the gateway. Note that 802.11ax is only available for certain devices.
Select the channel width of the gateway. For the 2.4GHz band, available options include Auto, 20MHz, and 40MHz. For the 5GHz band, available options include Auto, 20MHz, 40MHz, 80MHz, and 160MHz.
Select the channel used by the gateway. For example, 1/2412MHz means that the channel is 1 and the frequency is 2412MHz. By default, the channel is selected as Auto, and we recommend that you keep the default setting.
Specify the transmit power value. If this value is set to be larger than the maximum transmit power that is allowed by the local regulation, the regulated maximum transmit power will be applied in the actual situation.
Note that in most cases, it is unnecessary to use the maximum transmit power. Specifying a larger transmit power than needed may cause interference to the neighborhood. Also, it consumes more power and reduces the longevity of the device.

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Part 4
System Tools
CHAPTERS
1. Overview 2. Management 3. Controller Settings 4. Diagnostics

System Tools
1 Overview

Overview

1.1 Overview
The System Tools module provides several system management tools for users to manage the gateway.
1.2 Supported Features
Management With this function, you can reset the gateway, reboot the gateway and upgrade the firmware.
Controller Settings Configure your gateway to be discovered by Festa SDN Controller, then it can be managed centrally via Festa Cloud-Based Controller.
Diagnostics Enable the Remote Assistance function to get help from the technicians if you fail to solve your network problem.

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System Tools

Management

2 Management
In Management module, you can configure the following features: Factory Default Restore Reboot Firmware Upgrade
2.1 Factory Default Restore
Choose the menu System Tools > Management > Factory Default Restore to load the following page.
Figure 2-1Reseting the Device

Click Factory Restore to reset the device.
2.2 Reboot
Choose the menu System Tools > Management > Reboot to load the following page.
Figure 2-2Rebooting the Device
Click Reboot to reboot the device.
2.3 Firmware Upgrade
Choose the menu System Tools > Management > Firmware Upgrade to load the following page.

User Guide 30

System Tools Figure 2-3Configure System Settings

Management

Select one firmware file and click Upgrade to upgrade the firmware of the device.

User Guide 31

System Tools

Controller Settings

3 Controller Settings
To make your controller adopt your gateway, make sure the gateway is connected to the internet and configure controller Settings enable your gateway to be discovered by the Festa Cloud-Based Controlle.
3.1 Enable Cloud-Based Controller Management
Choose the menu System Tools > Controller Settings page. In the Cloud-Based Controller Management section, enable Cloud-Based Controller Management and click Save. You can check the connection status on this page.
Figure 3-1Cloud-Based Controller Management

3.2 Configure Controller Inform URL
Choose the menu System Tools > Controller Settings page. In the Controller Inform URL section, inform the gateway of the controller’s URL/IP address, and click Save. Then the gateway makes contact with the controller so that the controller can discover the gateway.
Figure 3-2Cloud-Based Controller Management

User Guide 32

System Tools

Diagnostics

4 Diagnostics
In Diagnostics module, you can configure the following features: Remote Assistance
4.1 Remote Assistance
Note:
Please make contact with the technicians before trying to use this function.
Choose the menu System Tools > Diagnostics > Remote Assistance to load the following page.
Figure 4-1Remote Assistance Page

Check the box and click Save to enable the remote assistance function and then the technicians can access your gateway and help to solve the problems by SSH..

User Guide 33

References

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