SUNSEEKER X35-1 Robotic Lawn Mower User Manual

June 28, 2024
SUNSEEKER

SUNSEEKER X35-1 Robotic Lawn Mower

Mapping and Working Area

When mapping the working area, the device will leave the station. If you want to stop remote mapping, you can confirm or cancel the action. The lawnmower will automatically avoid obstacles such as large rocks or tree trunks. In case of items that need extra protection or areas that you don’t want the machine to enter, you can set up no-go zones or virtual walls with the app.

Creating Virtual Walls

You can also create virtual walls to customize the forbidden area. Click the “Virtual Wall” icon to place the virtual walls on the map as you like.

  • Click the “No-Go Area/Virtual Wall” icon.
  • Select “Virtual Wall”.
  • Place the virtual wall on the map.

Steps for Mapping

Step 3: Create the Corridor
Click the “Map Settings” icon to enter the map building panel. Choose the “Remote Mapping” function to create a corridor via remote control. You can control the machine to go through the path between 2 work zones to create the transport path or you can control the machine to go through the corridor after creating the first work zone and later creating the second one. You need to specify the starting point and the ending point in the map for the corridor no matter which method you choose to create it.

Step 4: Edit/Delete the map

Click the “Map Settings” icon to enter the map building panel and choose “my map”. You can Edit or delete the map you have created.

App Settings

App Settings
You can browse and adjust the Platform X app-related settings on this page.

  • Push Notifications
  • Device Error
  • Service announcement
  • Tracking Alert
  • Language
  • Reset password
  • Delete account

Notifications

System notifications
Latest news and updates from the Sunseeker team.

Device notifications
The mower will send you notifications in the following situations: work status update (such as mowing completed), blade replacement, unexpected behaviours, abnormal position, etc.

Language
You can set the language as you need it. The app currently supports 12 languages.

Help and support
You can view the latest User Manual, FAQ and contact of after-sales service here.

About
You can view the Terms of Use and Privacy Policy here.

Log out
You can log out of your account here, and your data will not be deleted after logging out.

Pop-up messages
Pop-up messages appear in the centre of the screen. For example, an error code message appears if an error has occurred.

Daily Operation

Display and Control on the Mower

Display
The display shows various icons and indicators:

  • Power icon: Indicates the remaining power of the machine.
  • Wi-Fi icon: Indicates whether the machine connects successfully to the Wi-Fi or not.
  • Bluetooth icon: Indicates whether the machine is connected to Bluetooth successfully or not.
  • Time setting icon: Indicates that the machine has entered the time setting mode.
  • Password setting icon: Indicates that you need to enter the password or change the machine’s password.
  • Dashboard display: Shows the different states and modes the machine is in.

Basic Control

  • Turn on: Press and hold the power button for 2 seconds.
  • Turn off: Press and hold the power button for 3 seconds.

Start working/Turn on: Press the START button and then OK. Back to station/Turn off: Press the HOME button and then OK.
Stop mower operation: Press STOP.
Restart the mower: Press and hold the power button for 10 seconds to turn off the machine, then turn it on again or directly push the machine into the charging station and connect it to the charging electrodes on the station.
NOTE: If the mower is in lock status, you must enter the PIN code before manually operating the mower. The default code is 0000 and can be changed via the Robotic Mower app.

How to enter the PIN code

  1. Press the OK button to enter the setting mode.
  2. Press the START and HOME buttons simultaneously for 2 seconds.
  3. Enter the PIN code using the OK button.

How to change the password

  1. Enter the current PIN code.
  2. Press the OK button to enter the setting mode.
  3. Press the START and HOME buttons simultaneously for 2 seconds.
  4. Enter the new PIN code using the OK button.

Maintenance

Obstacle Avoidance
The lawnmower will automatically avoid obstacles such as large rocks or tree trunks. In case of items that need extra protection or areas that you don’t want the machine to enter, you can set up no-go zones or virtual walls with the app.

Cleaning
Make sure the mower is powered off before cleaning. The mower needs to be turned off while it is upside down.

Replace Blades
For improved mowing performance and safety, it is advised to change the mower’s screws and blades every 1-2 months if it is used frequently. For a safe cutting system, replace all blades along with their screws at the same time. Refer to section ‘Specification – accessories’ for parts that can be used.
WARNING : When inspecting or servicing the blade, wear thick gloves. We strongly advise using the correct screws and original blades that have been sold by us (NO. 80201457). DO NOT reuse the screws. Serious injury may result from doing this.

How to replace the blades

  1. Turn off the mower.
  2. Set the mower upside-down on a spotless, soft surface to prevent scratches.
  3. Use a cross-tip screwdriver to loosen the screws.
  4. Remove the screws and blades.
  5. Fasten the new blades and screws (Torque: 1.0±0.2N.m). Make sure the blades can pivot freely.

NOTE

  • Replace the screws with a standard torque of 1.0±0.2N.m. Incorrect torque may lead to avoidable issues.
  • Ensure the mower is turned off and inspect the blades for proper application. Any abnormal noise or shaking should be investigated.

Transportation
When transporting the mower, carry it by the handle provided. Do not drag or push the mower as this can damage the machine.

Battery

  • Disconnect the power supply before removing the battery. Use only the original battery pack or that of the same model as specified by SUNSEEKER. Each mower contains one battery pack.
  • Depending on the specific mower model, the rated capacity of the battery is 5000 mAh, or 10000 mAh.
  • Do not use non-rechargeable batteries. To recharge the battery, only use the detachable supply unit provided with this appliance.
  • Avoid breaking or disassembling the battery casing. Avoid contact with metal objects to avoid short circuits. Steer clear of heat sources, fire, and direct sunlight.
  • Please get in touch with your point-of-sale, your local or regional waste management office, or your household waste disposal service for more information about battery and electrical waste.
  • It is not intended for the battery compartment to be opened frequently. If a new battery is required, only then should you open the battery compartment.
  • The battery pack contains electrolytes. If the electrolyte leakage comes into contact with your skin, wash it off with soap and water immediately.
  • Get medical help in case of eye contact and immediately flush the eyes with plenty of water for at least 15 minutes without rubbing.

Power Supply
Disconnect the power supply:

  • Before clearing a blockage;
  • Before checking, cleaning or working on the machine;
  • After striking a foreign object to inspect the machine for damage.

Regularly examine the cord, plug, enclosure and other parts. If any damage or signs of aging are found, stop using immediately.

WARNING

  • NEVER use a damaged power supply for operation. To prevent a hazard, the supply cord must be replaced by the manufacturer, its service agent, or other appropriately qualified individuals if it is damaged. If the extension cable is faulty, kindly swap it out for the 10-meter cable that SUNSEEKER has approved.
  • NEVER touch an extension cable or damaged cord before it has been unplugged from the power source or connected it to the power supply. A damaged cord may cause contact with electrical components.
  • The power supply should not be used with any other device or battery as this increases the risk of electrical shock, fire, or personal injury. If you use anything other than the original batteries, product safety cannot be guaranteed.
  • DO NOT charge when the battery is leaking.
  • Keep the extension cable away from moving hazardous parts to avoid damage to the cords which can lead to contact with live parts.
  • Recommendation: Connect the mower and/or its peripherals only to a supply circuit protected by a residual current device (RCD) with a tripping current of not more than 30 mA.

Storage

  • Please make sure the mower is fully charged and turned off before storing it to prevent over-discharge, which could result in permanent damage.
  • Keep indoors in a dry, cool place. The components’ aging process will be accelerated by exposure to sunlight and temperature extremes, both hot and cold, and may permanently damage the battery.
  • Keep chemicals and heat sources (stoves, radiators, etc.) away from the mower, charging station, and power supply.
  • Store the power supply in an area with good ventilation and shield it from moisture.

FAQs

How do I create a virtual wall?

 Click the “Virtual Wall” icon in the app to place the virtual walls on the map as you like.

How do I change the mower’s password?

 Enter the current PIN code, press the OK button to enter the setting mode, press the START and HOME buttons simultaneously for 2 seconds, and enter the new PIN code using the OK button.

What should I do if the mower encounters an obstacle?

 The lawnmower will automatically avoid obstacles. You can also set up no-go zones or virtual walls with the app to prevent the mower from entering certain areas.

How often should I replace the blades?

 It is advised to change the mower’s screws and blades every 1-2 months if it is used frequently.

What should I do if the mower’s battery is leaking?

 Do not charge the battery if it is leaking. Contact your point-of-sale or local waste management office for proper disposal.

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