Sunco EX_2HFL 2 Head LED Exit Sign User Manual

: June 26, 2024
: SUNCO

Table of Contents

What’s in the Box?
What You Need
Before You Start
Installation Guide
Product Details
Common Troubleshooting
Customer Support
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Sunco EX_2HFL 2 Head LED Exit Sign

What’s in the Box?

Exit Sign

What’s in the Box?

Components

Exit Sign Housing + Pane x1
Canopy Mount x1
Trim Plate x1
Support Connectors x1
Wire Nuts x1
Screws x1

What You Need

Get Your Gear

Drill
Pliers
Flat-head Screwdriver
Ladder

IMPORTANT: Prior to exit sign installation, install junction box in ceiling or wall. When re-lamping, use only lamps specified in the exit sign. Using other lamp types may result in transformer damage or unsafe conditions. The battery in this unit may not be fully charged upon unboxing. After electricity is hooked up to the unit, let the battery charge for at least 24 hours. It is then ready for normal operation. Unused wires must be capped with a wire nut.

Before You Start

Safety Information

Turn off circuit breaker before installing this fixture.
Suitable for use in damp environments at temperatures ranging from 32°F to 104°F. Not for use where directly exposed to water.
Not compatible with photo controls.
Not compatible with occupancy sensors.
Not compatible with 3rd party sensors.
Not compatible with dimmers.
Not compatible with timing devices.
All electrical connections must be in accordance with local and National Electric Code (N.E.C.) standards.
Please review installation manual carefully before proceeding. Consult a qualified electrician if you are unfamiliar with proper electrical wiring connections.

WARNING:

Cancer & Reproductive Harmwww.P65Warnings.ca.gov

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:

This device may not cause harmful interference.
This device must accept any interference that may cause undesired operation. Please review all instructions carefully prior to installation.

Ceiling Mount Diagram

Before You Start

Installation Guide

Ceiling Mount

STEP 1

a. Unsnap faceplate to open. For dual-sided EXIT sign, remove backplate and replace with extra faceplate (included).

STEP 2 (Optional )

a. To change the light from red to green, remove the red diffuser and replace it with the included green diffuser.

b. Locate the Red/Green switch on the bottom of the fixture.

c. Adjust the switch from “R” to “G” to change the LED color from red to green.

STEP 3

a. Unsnap canopy hole cover on the top of fixture.

b. Feed lead wires through a hole on the top of the fixture, ensure wires are secured into wire guides.

STEP 4

a. Connect leads to AC input leads in the Junction Box. Black wire for 120V, Red/Orange wire for 277V.
b. Cap off unused wires. Feed excess wire into a junction box.

STEP 5

a. Attach canopy to j-box using bracket and screws (included), wires will go through the center hole in the canopy.
b. Snap housing to canopy.

STEP 6

Connect the battery.

STEP 7

a. Reattach faceplate. Ensure all four corners have snapped together properly. Knock out direction arrow(s), as appropriate for your light fixture location.
b. Turn on power. Battery may need 24 hours to charge before light fixture is used for emergency purposes.

Wall Mount

STEP 1

a. Unsnap faceplate to open.

STEP 2 (Optional )

a. To change the light from red to green, remove the red diffuser and replace it with the included green diffuser.

b. Locate the Red/Green switch on the bottom of the fixture.

c. Adjust the switch from “R” to “G” to change the LED color from red to green.

STEP 3

a. Drill holes for knockouts on the backplate that correspond to junction box holes.

b. Feed lead wires through a hole in the center of the backplate, ensure wires are secured into wire guides.

STEP 4

a. Connect leads to AC input leads in the Junction Box. Black wire for 120V, Red/Orange wire for 277V.
b. Cap off unused wires. Feed excess wire into a junction box.

STEP 5

a. Fasten backplate to the junction box.
b. Snap housing to canopy

STEP 6

a. Connect the battery.
b. Snap housing on to the backplate.

STEP 7

a. Snap-in arrows on EXIT faceplate as required.
b. Secure faceplate to housing. Test after 24 hours of charging.

Product Details

Wall Mount Diagram

Product Details

Specifications

Voltage	120V-277V
Wattage	3.5W
Power Factor	0.49
CRI	80+
Weight	2.69 lbs
Housing Material	ABS+PMMA
Dimmable	No
Beam Angle	120°
Lumens	220LM
IP Rating	IP20
Battery	3.6V1200mah NI-MH
Power Source	Battery
Amps	120V/0.31A;277V/0.16A
Warranty	3 Years

Common Troubleshooting

Feeling in the dark about an issue with your product? No worries! Our troubleshooting section is here to shed some light and provide you with easy- to-follow solutions for any problem.

If you still need some assistance, please feel free to contact us with any questions. Our team of lighting experts are happy to help brighten your day

Installation

Light isn’t turning on.| Double check if fixture is properly connected and circuit breaker hasn’t been tripped.
Light isn’t bright enough.| Check proper wattage and for unobstructed fixture.
Battery
Light not lasting on a single charge.| Ensure the battery is properly connected and compatible.
Battery is not charged| Verify the battery is securely plugged in and the supply wires are properly connected
Test light is not working.| Ensure the battery is properly connected
Flickering
Light is flickering when turning on.| Check that fixture wiring connections are secure.
Light flickering with other lights on the same circuit| Check that the lights on the same circuit are not overloading the circuit
Light flickering when turned on| Verify fixture compatibility and that it is grounded.
Buzzing
Fixture buzzing with power outages.| Verify light is connected to surge protector securely.
Fixture buzzing with appliances or electronic devices.| Look for nearby interferences that can cause buzzing. Such as televisions, radios, computers, etc.