MATICA MC DTC Series Direct to Card Printing User Manual
- June 25, 2024
- MATICA
Table of Contents
MC DTC Series Direct to Card Printing
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Specifications
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Product Name: MC DTC Series
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Copyright: Matica July 2022
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Environmental Impact: Committed to reducing environmental
impact through energy efficiency -
Regulatory Compliance: WEEE Directive for EU & UK, FCC
Rules for US, Industry Canada’s license-exempt RSSs for Canada
Product Usage Instructions
Disposal Guidelines for EU & UK Customers
The disposal of electric and electronic devices as solid urban
waste is strictly prohibited in the EU and UK. Follow these steps
for correct disposal:
- Contact Local Authorities for disposal information.
- When purchasing a new device, return a used device to the
dealer for proper disposal.
Regulatory Compliance Information
For different regions:
-
Europe: Class A product causing potential
radio interference. Complies with ETSI EN 300 330 V2.1.1
(2017-02). -
US: Complies with Part 15 of the FCC
Rules. -
Canada: Complies with Industry Canada’s
license-exempt RSSs.
Caution Symbols
These symbols indicate potential risks if the printer is not
operated correctly. Follow these cautions to operate the printer
safely to avoid injury, shock, or malfunction.
FAQ
Q: How do I dispose of the device correctly?
A: For EU & UK customers, contact Local Authorities for
disposal information and return used devices to the dealer when
purchasing new ones.
Q: What regulatory standards does the product comply with?
A: The product complies with the WEEE Directive for EU & UK,
FCC Rules for the US, and Industry Canada’s license-exempt RSSs for
Canada.
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USER MANUAL
MC DTC Series
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Copyright
Matica July 2022 All rights reserved
Copyright Notice
Users must respect the copyright regulations applicable in their own
respective countries. Photocopying, translation, reproduction, or transmission
of this manual, in whole or in part, for any reason and using any electronic
or mechanical means whatsoever, without the prior written permission of the
Manufacturer is strictly forbidden. All contents of this manual are subject to
change without prior notice. The Manufacturer accepts no liability for any
errors that may be found in this manual, or for any loss or damage that may
arise accidentally or as a result of diffusion or use of this manual.
Trademarks
All other trademarks are the property of their respective owners.
Printer Warranty
Refer to the warranty statement provided with the printer for the warranty
terms and conditions, and its limitations of liability.
Environmental Impact
Matica is committed to reducing the environmental impact of its products
through improvements in energy efficiency.
WEEE Directive (2012/19/EU) for customers in European Union (EU) & The Waste
Electrical and Electronic Equipment Regulations 2013 For customers in the UK
1. FOR CUSTOMERS IN THE EUROPEAN UNION (EU) and UK
The disposal of electric and electronic devices as solid urban waste is
strictly prohibited: it must be collected separately. The dumping of these
devices at unequipped and unauthorized places may have hazardous effects on
health and the environment. Offenders will be subjected to the penalties and
measures laid down by the law.
TO DISPOSE OF OUR DEVICES CORRECTLY:
a) Contact the Local Authorities, who will give you the practical information
you need and the instructions for handling the waste correctly, for example:
location and times of the waste collection centers, etc.
b) When you purchase a new device of ours, give a used device like the one
purchased to our dealer for disposal. The crossed dustbin symbol on the device
means that: – If it is to be disposed of, the device is to be taken to the
equipped waste collection center and is to be handled separately from urban
waste: – Matica guarantees the activation of the treatment, collection,
recycling and disposal procedures in accordance with Directive 2002/96/EC (and
subsequent amendments).
2. FOR OTHER COUNTRIES (NOT IN THE EU)
The treatment, collection, recycling and disposal of electric and electronic
devices will be carried out in accordance with the laws in force in the
country in question.
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For Europe Warning “This is a Class A product. In a domestic environment this
product may cause radio interference in which case the user may be required to
take adequate measures.” Product contains RF section (or module), compiled
with ETSI EN 300 330 V2.1.1 (2017-02)
For US This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not cause harmful
interference, and (2) This device must accept any interference received,
including interference that may cause
undesired operation.
FCC Caution!!! · Any changes or modification not expressly approved by the
party responsible for compliance could void the user’s authorities to operate
this equipment.
This equipment has been tested and found to comply with the limits for class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more
of the following measures: · Reorient or relocate the receiving antenna. ·
Increase the separation between the equipment and receiver. · Connect the
equipment into an outlet on a circuit different from that to which the
receiver is
connected. · Consult the dealer or an experienced radio/TV technician for
help.
For Canada In English: This device complies with Industry Canada’s license-
exempt RSSs. Operation is subject to the following two conditions:
- This device may not cause interference; and 2) This device must accept any
interference, including interference that may cause
undesired operation of the device.
In French : Cet appareil est conforme aux RSS sans licence d’Industrie Canada. Son fonctionnement est soumis aux deux conditions suivantes: 1) Cet appareil ne doit pas provoquer d’interférences ; et 2) Cet appareil doit accepter toutes les interférences, y compris celles qui pourraient entraîner un
mauvais fonctionnement de l’appareil.
General Note: – This equipment must be used by Ordinary person / Instructed person / Skilled person
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About caution symbols:
These cautions indicate the risk of injury or shock or malfunction if the
printer is not operated correctly. Be sure to follow these cautions to operate
the printer safely.
These cautions indicate the heated surface & involve the risk of heat injury
if persons touch them with a bare hand.
These cautions indicate where the touch of the surface with a bare hand is
prohibited.
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1 Contents
2 Product overview ……………………………………………………………………………………… 7
3 MC DTC series features…………………………………………………………………………….. 7
4 Technical characteristics ………………………………………………………………………….. 8
5 Getting started ……………………………………………………………………………………….. 10
Functional description ………………………………………………………………………………………………………..11
5.1.1 Front view ………………………………………………………………………………………………11 5.1.2 Operator panel
……………………………………………………………………………………….12 5.1.3 Rear view and bin installation
…………………………………………………………………..13 5.1.4 Power
supply………………………………………………………………………………………….13 5.1.5 Manual lock (Optional):
……………………………………………………………………………13 5.1.6 LCD display menu options
……………………………………………………………………….14
6 Installation procedures……………………………………………………………………………. 15 6.1.1 Installing the ribbon …………………………………………………………………………………15 6.1.2 Card feeding …………………………………………………………………………………………..17 6.1.3 Input hopper (automatic card feeder) ………………………………………………………..17 6.1.4 Front slot (manual card hopper) ……………………………………………………………….17 6.1.5 Adjusting the card thickness …………………………………………………………………….18 6.1.6 Connecting the power supply and powering ON the printer …………………………19
7 Installing the software driver and configuring the printer………………………….. 20
Connecting the printer to your computer and installing the driver software
…………………………………..20
7.1.1 Printer connection through USB ……………………………………………………………….20 7.1.2 Printer
connection through LAN/Ethernet…………………………………………………..23 7.1.3
DHCP…………………………………………………………………………………………………….23 7.1.4 Static IP
…………………………………………………………………………………………………26
8 Uninstall program tabs ……………………………………………………………………………. 29 8.1.1 Tools ……………………………………………………………………………………………………..29 8.1.2 About …………………………………………………………………………………………………….29
9 Printing ………………………………………………………………………………………………….. 30
Card printing…………………………………………………………………………………………………. 30 9.1.1 Print setting tab ………………………………………………………………………………………30 9.1.2 Card Front setting tab ……………………………………………………………………………..31 9.1.3 Rewritable card printing option …………………………………………………………………31 9.1.4 Card Back setting tab………………………………………………………………………………33 9.1.5 Magnetic stripe encoding and the Mag Encoding tool tab ……………………………33 9.1.6 Laminator……………………………………………………………………………………………….34 9.1.7 Color settings………………………………………………………………………………………….34 9.1.8 Monochrome Options………………………………………………………………………………35 9.1.9 Resin area extraction ………………………………………………………………………………36 9.1.10 Printing test cards using the printer menu………………………………………………..37
10 Printer maintenance ………………………………………………………………………………. 38 10.1.1 Standard cleaning …………………………………………………………………………………38 10.1.2 Card path advanced cleaning …………………………………………………………………40
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10.1.3 Cleaning roller advanced cleaning…………………………………………………………..41 10.1.4
Printhead cleaning…………………………………………………………………………………43 10.1.5 Printhead
replacement procedure …………………………………………………………..44
11 Options …………………………………………………………………………………………………. 45 11.1.1 Smart card chip
encoding (Contact and Contactless)………………………………..45 11.1.2 Use of PC/SC encoder
wizard to test dual interface encoder……………………..45 11.1.3 Magnetic stripe
encoding ……………………………………………………………………….47 11.1.4 Configuration
………………………………………………………………………………………..47 11.1.5 E-locks and manual locks
………………………………………………………………………47 11.1.6 Duplex activation
…………………………………………………………………………………..48
12 Troubleshooting…………………………………………………………………………………….. 49
13 Ribbons and cleaning kits………………………………………………………………………. 50
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2 Product overview
The printer described in this User Guide provides full colour dye-sublimation
or monochrome thermal transfer printing on standard CR80 plastic cards. PVC,
PVC composite and rewritable cards. PC, PET and ABS cards can be supported
with a UcYMCK ribbon type. Depending on the model and configuration purchased,
it is managed via the driver installed on the computer through USB, Ethernet
or Wi-Fi. The ribbon carrier that comes with the printer allows the ribbon to
be replaced quickly and easily. Several options are available to configure the
printer for different applications: · Magnetic stripe encoder · Contact and
contactless smart card encoder · 10/100 Ethernet and/or 802-11 Wi-Fi
connection · Single/exception card feed option · Locking system for the input
hopper, reject bin and ribbons.
3 MC DTC series features
Features Rewritable cards Magnetic stripe encoding Single side printing Dual side printing Smart card encoding Automatic feeder Manual feeder Dual feeder Rear eject USB Ethernet Wi-Fi Single wire encoding functionality Display Laminator compatibility (inline)
MC110 X X X X X X
X
X
X
MC210 / MC320x X X X
X
MC310
S3110
Remarks
Factory fitted
Kit No. PR10300016 Kit No. PR10300003
Note: If upgrades are required, please contact the Matica agent quoting options or kit numbers.
Optional
Standard
X Not available
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4 Technical characteristics
Details Technology Print method Print technology – color Print technology –
monochrome Print resolution Print area Card path Connectivity USB 2.0 Ethernet
TCP-IP 10BaseT/100BaseT Wi-Fi (factory installed option 802.11a/b/g) Single
wire encoding functionality (factory installed) Card handling Input feeder
Dual feeder Input feeder capacity Output stacker Rear bin (80 cards (rear)
Output stacker operation Single / manual feeding Card specifications
Card format
Card thickness Material
Encoding options Magnetic stripe encoder 3 tracks, ISO 7811 / JIS II
Smart card contact chip ISO 7816-1, 2 (excluding appendix B), 3, 4 PCSC and
EMV compliant Smart card contactless ISO 14443A/B MIFARE®, MIFARE DESFire®
iCLASS® ICODE, ISO 14443 A&B, ISO 15693 and ISO 7816 Dimensions and weight
Dimensions (H x W x L) Weight Power supply
–
MC DTC Series User manual
MC110
MC210 / MC320x
MC310
Direct-to-card Dye-sublimation Resin thermal transfer 300 x 300 dpi (11.8
dots/mm) CR80 edge-to-edge
Short edge
S3110
X
X
X
X
X
Automatic
X
X
100 cards (0.76 mm 30 mil)
30 card (front)
X
Both, open or closed while printing
X
X
ISO CR80, ISO 7810
53.98 mm x 85.60 mm / 3.370” x 2.125”
0,25 1,25 mm / 10 50 mils PVC, PVC Composite, Rewritable cards.
Polycarbonate, PET, ABS (varnished) crosscheck with ribbons portfolio
X
255,6 x 202 x 405,4 mm 10 kgs
Auto-switching external power supply unit with interchangeable power cords
Input 220-240 volts AC, 50-60 Hz, 1.6 A Output 24 volts DC, 3.0 A
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Memory RAM User interface LCD display Locks option Electronic / manual locks
Quality standards / certifications
–
Operating conditions Temperature Humidity Storage conditions Temperature
Humidity Safety Support for Kensington® security lock Ribbons
–
XPS driver
–
Software SDK Warranty –
128 MB
X
X
X
RoHS CE, FCC, cTÜVus, WEEE Proposition 65 (California, USA) Sound pressure less than 48 dB (A) in operation mode (ISO 7779)
Min/max operating temperature: 15° / 40 °C (59° / 104 °F) Humidity: 20% to 65% without condensation
Min/max storage temperature: -5° / +70 °C (23° / 158 °F) Storage humidity: 20% to 70% without condensation
Automatic detection and parameter setting Two level encoding protection
Smart ribbon level memory and management Smart ribbon optimization when
monochrome printing
XPS Windows driver (not EDIsecure®) compatible with Windows® (32/64 bits) XP
SP3, Vista, W7, W8, W10, W22 as a standard driver supplied with the printer
EDIsecure® driver to facilitate integration and service bureau
Available for system integrators upon request
?
Check T&Cs
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5 Getting started
The printer comes with several accessories; check carefully that they have all
been included. This list may vary depending on the location where the printer
will be used and the model or the configuration you have purchased. The
printer is shipped in special packaging designed to prevent damage during
transportation. If any visible damage is noticed upon receipt, or if any of
the items listed below are missing, contact your Matica agent immediately.
Maintain the printer packaging intact and store it in a clean and dry place.
Note: If the printer must be returned, it should be returned integrally with
its full original packaging (box, cushions and protective bags). If it is
returned without its original packaging and any components are damaged during
transportation, such components will no longer be covered by the warranty.
Matica will also charge for the new packaging which will be required to ship
the printer back.
The following items are included in the various printer models:
Item Description
Power supply
Power cord
USB cable Reject bin
Ribbon
cartridge USB stick
Cleaning
card
Cleaning
swab
Quick start
guide
MC110
X X X
MC210 / MC320x
X
MC310
S3110
Remarks Only use
the supplied
one Plug type
varies dependent on region
Paper copy
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Functional description
5.1.1 Front view
The front of the printer is the operator interface and has the following
features:
Front slot
For single card manual feeding (not available for MC110 and MC210)
Input hopper Operator panel and printer status indicator with keys LCD display
*Not available for MC110
LED lights indicating card availability in the input hopper *Not available for MC110 and MC210
Off indicates there is no card available in the input hopper Red intermittent indicates cards in the input hopper are running low. Red indicates there are cards available in input hopper
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5.1.2 Operator panel
The front operator panel consists of 4 soft touch buttons and 4 status LEDs
along with an informative display (MC210, MC320x, MC310 and S3110 only).
Power button
Short press to turn on the printer, long press to turn off the printer.
Selection button
To select a menu / sub-menu option and transit to the respective sub-menu
Menu / scroll button
Used to enter the main menu as well as enter and scroll the sub-menus.
Wi-Fi button
Press to turn on the (optional) Wi-Fi on MC310 printers, the LCD display will display
the status accordingly.
Power LED
White when printer is on.
Ready status LED
Amber indicates ribbon is nearing end
Amber intermittent indicates there is no card OR no ribbon
Error status LED
Red indicates there is an error for example: card jam, cover open
Red intermittent indicates printer requires servicing OR firmware upgrade
Green indicates printer is ready to print
Green intermittent indicates printer is receiving data or printing
Wi-Fi LED
Off indicates Wi-Fi is not available
Blue intermittent indicates Wi-Fi is available but not connected
Blue indicates printer is connected to Wi-Fi
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5.1.3 Rear view and bin installation
The following components are located on the back panel:
Power cord socket USB 2.0. Female B type. Host socket Ethernet connector with
traffic LED (MC210 and MC310 only) USB 2.0 Port No.1 USB 2.0 Port No.2
Rejection bin fixing slot Kensington lock 5.1.4 Power supply
The printer comes with an external auto-switching power supply. Note: Only use
the power supply provided with the printer.
5.1.5 Manual lock (Optional):
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5.1.6 LCD display menu options
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6 Installation procedures
6.1.1 Installing the ribbon
Original Matica ChromXpert ribbons should always be used and are to be
installed carefully. The ribbon cartridge that comes with the printer helps to
install the ribbon quickly, easily and accurately. 1. Remove the ribbon from
the sealed bag, place the red reel into `FRONT SIDE’ of cartridge and push
securely into the clips,
then place the grey reel into the other end of the cartridge and push securely
into the clips. Note: This step is not applicable for MC110 model printer.
2. Move the door handle in the direction shown and open the top cover.
3 . Ribbon cartridge should be positioned inside the printer, color matching
the guides with the cores as shown below:
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Note: Follow below steps for MC110 model: · Observe the ribbon guides to
insert the ribbon. The channel for the red reel is red. The channel for the
gray reel is dark gray. Insert the red reel into the red channel as shown,
with the widest diameter end on the right-hand side. Insert/slide the gray
reel into the gray channel.
4. Make sure the cartridge is inserted properly and the cores are positioned
at the bottom of the guides, then close the top cover.
Note: Ribbon cartridge should be assembled without touching/damaging the printhead. MC DTC Series User manual
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6.1.2 Card feeding
The input hopper (automatic card feeder) can hold a maximum of one hundred
0.76 mm thickness cards. A label inside the door gives the instructions for
correctly positioning and orienting magnetic stripe and smart cards The card
path can be selected from the driver to speed up card processing: · Front
hopper · Rear hopper / reject bin ( not applicable for MC110) · Manual
feeder ( not applicable for MC110 and MC210) The output hopper at the front
of the printer can hold a maximum of thirty 0.76 mm thickness cards.
6.1.3 Input hopper (automatic card feeder)
Open the hopper door as shown below to load the cards and close the door.
6.1.4 Front slot (manual card hopper)
The manual card feeder is always ready for use and is prioritized. It is
suggested that it can be used when the job requires an exception card to the
ones loaded inside the input hopper. Insert the card inside the slot as shown
below.
Note: Contact chip cards to be inserted face up, magnetic stripe cards should be inserted with the magnetic stripe facing downwards towards the right.
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.
6.1.5 Adjusting the card thickness
The card thickness can be adjusted by sliding the green selection lever to the
required thickness. (a label is attached on the smart card encoder cover to
guide the selection). Cards with thicknesses ranging between 0.25 mm and 1.25
mm (10 – 50 mil) can be processed by the printer. To adjust the card
thickness:
1. Open the printing module compartment cover.
2. Slide the card thickness selection lever to match the card thickness which
is to be printed, then close the top lid.
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6.1.6 Connecting the power supply and powering ON the printer
1. Connect the power cord to the power brick. Then connect the power supply.
Insert the power supply to the printer as shown below.
2. Press the power button to turn the printer ON.
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7 Installing the software driver and configuring the printer
Please visit www.maticagroup.com/install to download the XPS driver and to
view step-by-step installation videos.
Connecting the printer to your computer and installing the driver software
7.1.1 Printer connection through USB
1. Download/save a copy of Matica XPS driver installer software onto your
PC/Laptop. 2. Double click on the installer, then click Next
3. Accept the license agreement and click Next.
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4. Leave the Network Printer option unticked, then click Next to continue
with the installation.
5. During the installation process, the installer checks for previous
versions of the driver. a. If an older version is detected, a pop-up will ask
permission to remove the existing driver. It is recommended to do so – click
Yes. b. If no driver is detected, move to step 9.
6. A dialog box appears, please disconnect or switch OFF the printer, then click OK.
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7. Restart is required, click Yes.
8. After restarting the PC, run the installer again. Installation repeats
steps 1 to 5, then moves to step 9 please note this might take several
minutes. Once the installation is near completion, a pop-up message will ask
to either connect or switch ON the printer, please do so and click OK.
9. The install is complete, click Finish.
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7.1.2 Printer connection through LAN/Ethernet
The MC210 and MC310 printers can be connected to a network i.e., LAN/Ethernet
connection through 2 types of connection. a) DHCP b) Static IP
7.1.3 DHCP
If the printer was already installed with a USB connection, disconnect the USB
cable from the printer and switch OFF the printer.
1. Download/save a copy of Matica XPS driver installer software onto your
PC/Laptop.
2. Double click on the installer, then click Next
3. Accept the license agreement and click Next.
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4. Tick the option Add a printer connected to a network (Ethernet or Wi-Fi),
then click Next.
5. During the installation process, the installer checks for the previous
versions of the driver c. If an older version is detected, a pop-up will ask
permission to remove the existing driver. It is recommended to do so – click
Yes. d. If no driver is detected, move to step 9.
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6. A dialog box appears, please disconnect or switch OFF the printer, then
click OK.
7. Restart is required, click Yes.
8. Connect the printer with an Ethernet cable (not supplied) and switch it
ON. 9. For DHCP connections select DHCP and click Next
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10. For DHCP connections the following dialog box appears. It enables you to
add the printer port name per the guidance provided. I.e. model name + 7 digit
serial number
11. Click Finish to complete the Matica XPS driver setup wizard
7.1.4 Static IP
Follow the steps below to set the printer to Static IP.
1. Ensure the driver was installed using USB connection, switch ON the
printer and connect to the USB port.
2. Connect the Ethernet cable (not supplied) to your PC and to the printer
whilst the USB cable is still connected. Then switch the printer OFF and ON
again.
3. Go to Control Panel > Devices and Printers > right click on MC DTC >
Printer Properties then select the Network tab.
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4. Note down the IP address and set DCHP to OFF, then click Apply and OK.
Note: If IP address needs changing, set the DCHP to OFF and change the IP
address and gateway, then click Apply and OK.
5. Once IP address is set or noted down, disconnect the USB connection from
printer.
6. To connect the printer through Static IP run the installer and follow the
steps 1 to 11 and then chapter 7.14 – DHCP.
7. Connect the LAN cable, then turn the printer OFF and ON again.
8. Select Static IP Address and click Next.
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9. Enter the Static IP Address noted in step 4, then click Next. 10. Click Finish to complete the Matica XPS driver setup wizard.
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8 Uninstall program tabs
To uninstall the software follow one of the two methods displayed below, then
restart your PC.
Start > Control Panel > Programs and features > Uninstall > Matica XPS Driver
version 1.x.x.x Start > Matica > Uninstall XPS driver
8.1.1 Tools
In the Tools menu, the sser can manage different operations in the printer,
for example: · Printer cleaning – Refer to chapter 8.1 (standard cleaning) ·
Advanced printer cleaning – Refer to chapter 8.2 (card patch advanced
cleaning) · Activate duplex printing – Refer to chapter 9.4 (duplex
activation) · Update printer firmware · Update printer LCD firmware · Perform
PC/SC encoder check · Update printer FONT firmware · Printhead replacement
-Refer to chapter 8.5 (printhead replacement procedure)
Once the printer is correctly installed, connected and switched ON, the Tools
tab can be accessed through:
Control Panel > Devices and Printers > Right click on MC DTC > Printer
Properties
8.1.2 About
In the About tab, you can check the driver version installed and other related
information.
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9 Printing
Card printing
Cards are usually printed and encoded by a printer application chosen by the
user. However, if required, a compatible non-proprietary application is
available as an option for designing and printing cards. Cards can be
customized (logo, image and name) by creating graphic images and defining page
formats. The printer application recognizes the printer, enabling the user to
create fully customized cards.
The XPS driver sets the printer properties based on the printing operation
required such as:
· Print setting tab · Card front setting tab · Card back setting tab ·
Magnetic stripe encoding setting tab ( if Magnetic stripe encoder module is
installed in
printer) · Lamination ( Based on lamination installation inline with printer)
· E-locks (* Based on e-lock installation with printer) · About tab
9.1.1 Print setting tab
The Print setting tab enables users to set the orientation of the image to be
printed on the card. It also includes duplex option, card input and output
options, card type and number of copies to be printed. It provides information
on printer configuration, ribbon type and quantity of ribbon left.
Print image orientation setting. User can set Portrait or Landscape
Duplex option setting: User can print the card on both sides by setting the
duplex option short edge or long edge in a duplex enabled printer. For single
side printing users should select None down menu.
Card path selection: drop down menu enables the user to select & set the input
feeder & output option.
Card type selection: drop down menu enables the user to select & set type of
card to be printedr.
Printer model & ribbon details
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9.1.2 Card Front setting tab
Panel Mode setting: based on type of ribbon added inside the printer for
printing, the user can set color, monochrome or overlay options for the front
side of the card, mirror or rotate 180 degrees and can select a Sc/Uv ribbon
panel. ** For printing color and overlay front side & monochrome on the back
side using a YMCKO ribbon, the user should select the Ribbon Saver option and
click OK.
Panel Adjustment: the user can choose between automatic and manual setting of
Brightness, Contrast & Sharpness. Automatic: Uses default setting. Manual: the
user can adjust the Brightness Contrast and Sharpness, based on the print
image requirement.
Monochrome Options: the user can set the contrast, use half tone for the
monochrome panel and set areas for Resin Extraction. Overlay Options: the user
can set contrast for the overlay panel and the overlay area setting. Sc/Uv
Options: the user can set contrast for the Sc/Uv panel and its print area
setting.
Note: Card back side setting options are available only for duplex activated
DCP printers.
9.1.3 Rewritable card printing option
Follow the steps below to use rewritable cards. 1. If printer is already
printing remove the ribbon from the printer and switch the printer off and
then on. 2. Open the printer properties, in the print tab select the card type
as Rewritable.
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3. Go to Card Front tab and select Rewritable Options.
4. Make sure rewritable printing is enabled in the printer, if not add a
rewritable card in feeder and click Erase Now. A card will feed in the printer
and erase the rewritable card. After the rewritable card has been erased and
ejected, the rewritable option is activated in the printer, then click OK.
5. Once rewritable option is activated in printer, return to the print tab of
MC310/MC210 printer properties. Select Rewritable card type and select Erase
before Print. Click OK and the feature is ready to be utilized.
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9.1.4 Card Back setting tab
Panel Mode setting: based on type of ribbon added inside the printer for
printing, the user can set color, monochrome or overlay options for the back
side of the card, mirror or rotate 180 degrees and can select a Sc/Uv ribbon
panel. ** For printing color and overlay front side & monochrome on the back
side using a YMCKO ribbon, the user should select the Ribbon Saver option and
click OK.
Panel Adjustment: the user can choose between automatic and manual setting of
Brightness, Contrast & Sharpness. Automatic: Uses default setting. Manual: the
user can adjust the Brightness Contrast and Sharpness, based on the print
image requirement.
Monochrome Options: the user can set the contrast, use half tone for the
monochrome panel and set areas for Resin Extraction. Overlay Options: the user
can set contrast for the overlay panel and the overlay area setting. Sc/Uv
Options: the user can set contrast for the Sc/Uv panel and its print area
setting.
9.1.5 Magnetic stripe encoding and the Mag Encoding tool tab
The Mag Encoding setting tab is available for printers fitted with a magnetic
stripe encoder.
Magnetic Stripe Coercivity setting: Based on the type of magnetic stripe card
coercivity being used, the user selects the coercivity from the dropdown menu
& then clicks OK.
In-line Coding: Users can choose and set the Start Character and End Character
for encoding tracks.
Magnetic Encoding Tool: A standalone tool provided to encode magnetic encoding
stripe cards.
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9.1.6 Laminator
The Laminator tab enables for the MC-L2 Inline laminator to be configured.
Drop down menu for lamination that includes options for film detection, upper
side lamination, lower side lamination, pass through and both sides.
Laminator parameter adjustment option.
Work Mode: this can be Controlled & Standalone. To control the lamination
parameters through the XPS driver, it should be set to controlled mode
Tick the Use Laminator option to use a laminator in line with MC210 & MC310
Note: To use a laminator inline with the MC310/MC210, the user must select the
output card path as the rear outbin.
9.1.7 Color settings
By default, the Brightness and Contrast settings in printer properties show as
Automatic. To customize color printing select Manual from the drop-down menu,
adjust Brightness, Contrast and Sharpness and click Apply and OK.
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The Advanced option enables the user to define different brightness & contrast
values for YMC panels separately.
Click the Define tab after selecting the Advanced option in the drop down
menu, the Advanced Panel Adjustment menu appears. The user can adjust the
required Brightness and Contrast value for each panel and click OK.
9.1.8 Monochrome Options
In Monochrome Options the user can set Contrast for monochrome, Halftone &
Resin Areas extraction.
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9.1.9 Resin area extraction
When printing with a YMCKO ribbon, the user can select area/features in an
image to print with resin (K panel) using the Resin Areas extraction option.
Resin Areas extraction user interface
Users can define resin area location and area by dragging the curser over the
image on the right side of the user interface.
Users can define extraction threshold for color to be printed in resin by
adding a RGB value. ** Users can get the RGB value of a feature by using the
Paintrapp.
Users can select Dither Area o option based on the
Shows the Defined Areas for resin extraction. Once resin area is defined click
OK to proceed with print.
Once area and threshold are defined the user can add using the Add tab. The added area can be removed by using the Remove tab.
Note: Once the user has defined a resin area, this will always need to be removed or readjusted for a different card layout.
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9.1.10 Printing test cards using the printer menu.
Test cards are used to check that the printer is operating correctly and to
obtain some important printing parameters.
Print a test card using the LCD display menu: · Using the Menu/Scroll button,
Scroll to Advanced Setting. · Press the Selection button to open the
respective sub-menu. · Scroll to Test Print · Press the Selection button to
print the test card.
Refer to the navigation chart below:
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10 Printer maintenance
Four different cleaning processes are available for the MC DTC series.
10.1.1 Standard cleaning
· Suggested frequency for color printing: each time the ribbon is changed.
· Mandatory frequency (to prevent voiding the warranty): after every 1,000
prints. Then, the printer will alert the user for Basic Cleaning on the
display and with an intermittent amber LED.
The product has an internal counter that keeps track of the number of cards
printed and warns the user when the mandatory cleaning procedure must be
performed.
· If the cleaning procedure is not followed at 1000 prints, at 1200 prints,
the printer will alert the user for Mandatory Cleaning on the display with a
red LED
· For printers fitted with Magnetic stripe encoders: cleaning frequency should
be more often. 1. To perform standard cleaning, select `Clean printer’ from
the drop-down menu available in the Tools tab.
2. Remove the cards and ribbon cartridge and make sure both the hopper and top cover are closed, then click Next.
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3. Remove the adhesive protection film from the cleaning card and insert it into the printer.
Note: The CR80 double sided adhesive card is compatible with all MC direct to card printers. Please remove the protective film and feed the cleaning card into the printer as shown below.
MC110 and MC210
CR80 size card For MC310 & S3110
4. Clean the printhead referring to Chapter 10.1.4, then click Finish. MC DTC Series User manual
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10.1.2 Card path advanced cleaning
The card path advanced cleaning procedure is required after performing five
standard cleaning procedures: .
· After every 5000 prints, the printer will alert the user for Advanced
Cleaning on the printer display and with an intermittent red LED.
· Advanced cleaning is performed using the T-card as explained below. The
procedure involves cleaning the card path, removing the dust on the rollers
and cleaning the magnetic head.
· The printer has an internal counter that stores the number of standard
cleaning procedures performed, so as to notify when the advanced cleaning
procedure is required (see Printer Manager Specifications).
· A software-guided procedure will assist in carrying out the cleaning
operations.
1. To perform the advanced printer clean, select the Advanced printer clean
wizard from the drop-down menu in the printer properties Tools tab and follow
the instructions in the wizard.
2. Insert the T-card in the slot of the printer as guided in driver wizard
Note: For the MC110 and MC210 carry out advanced cleaning with the T-card via the automatic hopper.
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10.1.3 Cleaning roller advanced cleaning
It is suggested to perform an advanced cleaning of the cleaning roller when
the standard cleaning procedure does not efficiently remove all the dust from
the cleaning roller. (Cleaning frequency: After every 1000 prints or more
often based on the working environment)
1. Switch the printer off, unplug the power supply, open the top cover and
remove the ribbon cartridge. 2. Remove the encoder cover by following the
instructions below.
Step 1: Hold the encoder cover
Step 2: Move the cover downward as shown in the image to disengage
Step 3: Slide out the encoder cover in the direction shown in the image
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3. With the cover out of the way you can see the flip over assembly with cleaning roller (marked with arrows) Press with two fingers to remove the cleaning roller from the flip over assembly, as illustrated below.
4. Clean the roller with water only and dry it thoroughly.
5. Reinsert the roller by pressing the flanges of the cleaning roller and pushing the projections into its slot , pressing downwards until you hear a locking click.
6. To complete the procedure, insert the encoder cover and ribbon cartridge back into position, then close the top cover.
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10.1.4 Printhead cleaning
It is suggested to clean the printhead when pixels are missing on printed
cards: · The edge of the printhead must be cleaned using the cleaning pen to
remove residual
ink ordust.
1. Unplug the printer from the power supply and open the top cover.
2. Using the pen included in the cleaning kit, clean the printhead by rubbing
the pen in the direction indicated by the arrow in the figure below.
3. Close the top cover, the printhead cleaning procedure is now complete.
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10.1.5 Printhead replacement procedure
As the print head is the most important component of the printer, it is
advisable to carry out the recommended cleaning procedures in order to
guarantee maximum quality at all times and the longest possible service life.
However, after a certain period the print head may become worn and then must
be replaced. 1. To perform printhead replacement, select Replace print head
from the Tools menu.
2. Unplug the printer from the power supply, open the top cover and remove
the print head as instructed below, To remove the print head. Press in the
direction indicated by the arrow to loosen the spring and to release this from
its housing and click Next to continue.
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3. Remove the earth wire and the connector, connect these to the new
printhead, make a note of the print head serial number and click Next.
Print head serial number 4. Insert the new print head. During re-insertion,
press the sphere present in the tip of the print head on the point indicated
below and rotate it slightly to insert it in its housing. Close the top cover,
then click Next.
5. Connect the printer to the power supply, switch it on and connect it to a
computer with the USB cable. Click Next to continue, then enter the Print Head
Serial Number and confirm with the Set button.
6. Click Finish to complete the print head replacement operation MC DTC Series User manual
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11 Options
11.1.1 Smart card chip encoding (Contact and Contactless)
The smart card chip encoder is an optional module for the MC DTC series that enables the encoding of contact and contactless smart cards.
Available chip encoding modules and related functionalities:
Dual Interface Encoder Module
Code PR10300003
Note: Install the module according to the instructions contained in the package. Make sure the module has been installed in the printer before running functionality tests.
11.1.2 Use of PC/SC encoder wizard to test dual interface encoder
1. To run a functionality check, go to Printer Properties > Tools > Perform
PC/SC encoder check and click OK.
2. In stage 2 of the wizard, click Activate Dual Interface Module and insert the dual interface smart card into feeder.
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3. To perform the test, click Load card and wait for the card to move to the encoding position, then click Read ATR. The software will read and display the card’s ATR once the test has completed successfully.
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11.1.3 Magnetic stripe encoding
A magnetic stripe encoder is available as a factory-fitted optional module for
the MC210 and MC310 printers. It enables the encoding of HICO and LOCO
magnetic stripe cards. *not available for the MC110.
11.1.4 Configuration
Before proceeding with configuration ensure the printer is turned on and
connected to your computer via USB, refer to chapter 7.5 of this document for
magnetic stripe encoding settings and the Mag encoding tool tab.
Sample encoding format in the document for default setting:
Layout test for sending data to track 1: 1:ABCDEFGHIJKL1234; Layout test for
sending data to track 2: 2:123456789456789999; Layout test for sending data to
track 3: ~3:123456789342567;
11.1.5 E-locks and manual locks
E-lock and manual lock options are available for specific variants of Matica
DTC printers. i.e.: S3110 for Financial Instant Issuance comes with pre-
installed electromechanical locks for the feeder door and top cover.
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11.1.6 Duplex activation
The duplex activation kit is an optional module for the MC DTC Series that
enables printing on both sides of the card. Available duplex activation kits
and related functionalities:
MC DTC Series Duplex Activation Kit To enable the dual sided printing please
follow the instructions below:
1. Printer Properties > Tools > Activate Duplex printing, then click OK to
proceed.
Code PR10300016
2. Remove the ribbon from the printer.
3. Place the activation kit card over the red printer, then follow the wizard
instructions.
logo on the right-hand side of the
4. Once the option has been activated, switch the printer off, then on again. MC DTC Series User manual
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12 Troubleshooting
Printer does not power on · Disconnect and reconnect the power cables making
sure that an electricity supply is present.
Printer does not start printing (no movement) · Make sure that the printer
(MC110/MC210/MC310) appears in Devices and Printers and that it is active ·
Make sure that cards are present in the input hopper · Make sure that the
ribbon is loaded and that the cover is fully closed
Executes movements but card is not printed (blank card) · Make sure that the
ribbon cartridge is inserted correctly · If the RFID identifier of the ribbon
has been damaged and as a result cannot be used by the machine: change the
ribbon
Defects in print quality · Single or multiple horizontal lines: clean the
printhead using a swab or pen as described in the user manual · Dots appear on
printout due to dirty cleaning roller: clean with water as described in the
user manual · Partial printing or dots due to dirty cards: use only clean
cards · If printout colors or appearance are not satisfactory, modify the
Brightness, Contrast and Sharpness values in Color Settings in the Properties
window and check printout improvement · Red marks appearing on printouts:
these may occur when printing dark images with high contrast and brightness
settings. To eliminate them, reduce the Contrast and Brightness values in
Color Settings
Printer takes up the card but remains blocked · The card thickness setting
does not correspond with that of the card being used: set the correct value,
remove the card, then switch the printer off and on again. · Flip over not in
position: switch off the machine, remove by hand any card left in the flip
over, then switch the printer on again · Check that the cleaning roller is not
out of place. If it is, switch off the machine, put the roller back into
position and switch the machine on again. · Check that no ribbon fragments are
present in the card path. If there are, switch the machine off and remove
them, then switch the machine on again. · Check that no card is present in the
path. If there is, switch the machine off, remove the card, then switch the
machine on again.
If the ribbon has tears or locks with error 14
· Lower the Contrast and Brightness values in the Color Settings tab in the
Properties window. · Check the ribbon placement inside the ribbon cartridge.
Difficulties or failures in the code reading ATR
· Use PC/SC test wizard to check the smart encoding option with different
smart cards. If it is not resolved contact your Matica Service Center.
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13 Ribbons and cleaning kits
Each Matica ribbon has an RFID tag with ribbon identification data that
enables the printer to configure all the counting and optimization parameters
and procedures.
It is strongly suggested to exclusively use original ChromXpert Matica
ribbons. The use of non-original accessories could damage the product and
therefore void the factory warranty.
chromXpert Consumables
MC110 MC210 MC310
Part Nos
Description
Yield (Prints/roll)
MC series Direct-to-card ribbons – Diamond Line PR21119301 ChromXpert diamond YMCKO MC110, MC210 MC310 series color ribbon PR20319301 ChromXpert diamond YMCKO MC110, MC210 MC310 series color ribbon PR20319302 ChromXpert diamond YMCKO-K MC110, MC210 MC310 series color ribbon PR20319303 ChromXpert diamond YMCKO MC110, MC210 MC310 series color ribbon MC series Direct-to-card ribbons – Platinum Line PR20307301 ChromXpert platinum YMCKO MC210, MC310 series color ribbon PR20307302 ChromXpert platinum YMCKO-K MC210, MC310 series color ribbon PR20307382 ChromXpert UcYMCK MC310 Color Ribbon PR20305391 ChromXpert platinum GOKO MC310 series ribbon PR20305392 ChromXpert platinum SOKO MC310 series ribbon MC series Direct-to-card ribbons PR20305304 ChromXpert KO MC110, MC210, MC310 series ribbon, 600 prints PR20314305 ChromXpert K MC110, MC210, MC310 series monochrome Ribbon PR20314306 ChromXpert SILVER MC210, MC310 series monochrome Ribbon PR20314307 ChromXpert GOLD MC210, MC310 series monochrome Ribbon PR20314308 ChromXpert WHITE MC210, MC310 series monochrome Ribbon PR20314309 ChromXpert RED MC210, MC310 series monochrome Ribbon PR20314311 ChromXpert GREEN MC210, MC310 series monochrome Ribbon PR20314312 ChromXpert BLUE MC210, MC310 series monochrome Ribbon PR20314313 ChromXpert SCRATCH-OFF MC210, MC310 series Ribbon
100
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400
250
200
250
250
250
600
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S3110
Part Nos
Description
MC series Direct-to-card ribbons S3110 PR22307301 ChromXpert platinum YMCKO
S3110 series color ribbon PR22305391 ChromXpert platinum GOKO S3110 series
ribbon PR22305392 ChromXpert platinum SOKO S3110 series ribbon PR22305304
ChromXpert KO S3110 series ribbon, 600 prints PR22314305 ChromXpert K S3110
series monochrome Ribbon PR22314306 ChromXpert SILVER S3110 series monochrome
Ribbon PR22314307 ChromXpert GOLD S3110 series monochrome Ribbon PR22314308
ChromXpert WHITE S3110 series monochrome Ribbon PR22314309 ChromXpert RED
S3110 series monochrome Ribbon PR22314311 ChromXpert GREEN S3110 series
monochrome Ribbon PR22314312 ChromXpert BLUE S3110 series monochrome Ribbon
Direct-to-card cleaning Kits PR20309601 Direct-to-card printer cleaning kit
Yield (Prints/roll)
250
250
250
600
2000
500
500
1000
1000
1000
1000
www.maticagroup.com
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