DAIKIN One Cloud Services App User Guide

Table of Contents

DAIKIN One Cloud Services App User Guide

In order to save profiles created utilizing the cloud service tool, you must be a member of an active Cloud Services account.
- An email invitation to join Cloud Services will need to be accepted.

Create Daikin One Cloud Services Account (Dealer Employee)

When the employee clicks “Accept Invite” in the email they will be directed to https://dealer.daikinone.com, where they will click “Sign in with Daikin”.
They will be directed to a login page, where they will click “Sign up now” below the ”Sign In” button.
The employee will be prompted to create a user login tied to the email used to invite them.
- Complete all fields and ensure password meets criteria.
Employee will accept the Terms of Use and Privacy Policy, and then click “Register”
The employee will receive confirmation that their account was created successfully and needs to check their email for the verification email.
The employee will open the email with the subject “Daikin One Cloud Services: Verify your email” and click “Verify your account”.
The web page will provide confirmation that the email has been verified and the employee account has been created.
Employee will then return to https://dealer.daikinone.com and enter their newly created account credentials.

Daikin One Cloud Services: Initial Login

Upon your login, new users are directed to the “What’s New!” page which highlights recent feature releases, news, and updates.
The employee can navigate into Cloud Service by clicking on the Dashboard, Customers, or Map navigation icons on the left-hand navigation menu.

Download the Daikin Cloud Services app. from your respective app. store.
You need to create an account to log in.
- User ID and password (case sensitive)
System profiles enable the technician to modify settings from the app. and upload those settings to the thermostat.

Every job needs the location details.
Click on the “+” sign to add location details and continue.
- The user can use their GPS location to automatically fill in the address.

Add thermostat by tapping on + in top right corner then scanning the 2D bar code or entering thermostat DKN(S) # manually.
- The 2D bar code is found on the terminal subbase.
- DKN # is found by navigating through the thermostat setting menus.
Zone board configuration can be seen by sliding the toggle button to the right.
- If a thermostat is connected to a zone board and not zone one, then equipment info will not be available.

On selection of any task, internet connection will need to be verified before the user can continue setup.
- If the Wi-Fi icon is grey, the system is not connected to Wi-Fi.
To connect to Wi-Fi, first click on “apply system profile”
On the thermostat, in the 5-step commissioning process, navigate to the communication option.
- Check the “use Wi-Fi” option
- Select network
- Enter password
- Once connected to internet: “Daikin One Cloud” will show connected.
- In the app press “Continue”.

Once the thermostat is connected to Wi-Fi, following the “Cloud Commissioning” process, the app will automatically request access.
- The user will then confirm the access on the thermostat UI.
- The app will receive the confirmation and automatically move the user to the selected task.
Note: If the thermostat starts to update, please allow for the update to complete before continuing.

A list of the connected equipment will be populated once connected to Wi-Fi.
- Verify equipment, then continue to view thermostat profile options.
- Once connected to Wi-Fi, the green icon will be displayed. If access is expired, then the user will see the no access icon .

You can select and or modify any profile to send to the thermostat.
- Make edits as needed, then tap “Send to Thermostat”

NOTE: Modifying the profile does not affect the default profile

Running system test will prompt the user to calculate the charge before running the test.
- Measure total line set length, then select liquid and suction line diameter before calculating required trim charge.
- Input the actual charge weighed in.
Verify service valves are open.
- Tap “Run Test.”
- Users can leave the screen while the test is running and return as needed.
System test is required for inverter systems.
- If the test has not been completed an error code “11” will be generated.
- Error code “11“ will clear once the test is complete.

Recommended charge to beaded to meet required charge displayed.
Once system stabilizes and is running at full speed, the calculated sub cool will be displayed.
- Allow up to 5 min delay between gauge reading and app.
  verification.
- Stopping the verification will generate a report.