Augury Systems AL00019 Halo Nodes User Guide
- June 16, 2024
- Augury Systems
Table of Contents
Augury Systems AL00019 Halo Nodes
Product Information
Specifications:
- Product Name: Halo Nodes
- Manufacturer: Augury Systems Ltd.
- Model: Halo NODE v2.0
- Compatibility: Android device
- Required App: Halo Installation app
Product Usage Instructions
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Network Requirements Confirmation:
Ensure you have the latest version of the Halo Network requirements document (PB00012). Understand and adhere to the network requirements. -
Interaction with Augury Support:
All migration-related interactions with Augury should be through a dedicated support case. Contact your CSM/PM or the support team for assistance. -
Whitelisting MAC Addresses:
Check with local IT to whitelist device MAC addresses in the network firewall if needed. Request the list of devices’ MAC addresses from the Augury team if required. -
Network Infrastructure Readiness:
Inform your Augury contact about the estimated time of network infrastructure readiness. -
Network Testing:
Once the network is operational, use the Halo Network validator tool in the Android Halo installation app to test if the network meets Augury requirements. -
Share Results and Troubleshooting:
Share the test results with Local IT and Augury contact. In case of issues, collaborate with local IT to resolve them. -
Setting up Nodes:
Follow the Augury Halo NODE v2.0 Installation guide (WI00029) using the Halo installation app to set up a test node to work with the new network. This ensures a successful connection to the site network.
Frequently Asked Questions (FAQ)
-
Q: Can I migrate Halo Nodes without using the Android device?
A: No, the migration process requires an Android device with the Halo Installation app for testing and setup. -
Q: What should I do if I encounter issues during network testing?
A: If you face problems during network testing, collaborate with local IT to troubleshoot and resolve any issues encountered.
Customer instructions for migrating Halo Nodes from Augury cellular to site network
Purpose
This document’s objective is to help you plan and execute the move from Augury’s cellular routers to your site network.
What will you need
Instructions for migrating Halo Nodes
- Ensure you receive the latest version of the Halo Network requirements (PB00012) document. Confirm that you understand and follow the network requirements.
- All migration-related interaction with Augury should be done via a dedicated support case, make sure you are familiar with the case number, and if not please contact your CSM/PM or reach out to our support team directly.
- Check with your local IT (site & corporate) if they need to Whitelist the device MAC addresses into the local network firewall. – If required, ask the Augury team to provide you with the list of devices’ MAC addresses.
- Provide your Augury contact with the ETA for network infrastructure readiness.
- Once the network is established and working, use the Halo Network validator tool, embedded within the Android Halo installation app to test if the network meets Augury requirements.
- Share the results with Local IT and Augury contact.
- Note, in case of failure, work with local IT to resolve the issues. To learn more about the Halo Network validator tool, see a short online training.
- We recommend using a test node and setting it up to work with the new network according to the Augury Halo NODE v2.0 Installation guide (WI00029) using the Halo installation app. This will conclude the network testing phase and ensure the nodes will successfully connect to the site network.
- Note that you will need access to the Augury platform to use the Augury app. Don’t hesitate to contact us with any credential issues.
- Confirm that the new network has sufficient coverage for all existing node locations using the network validator and the test node.
- Once confirmed, contact Augury:
- Communicate the results.
- Provide the site network details (SSID and password)
Augury will start the network migration process remotely and will follow up with you under the support case as needed.
This document contains proprietary information by Augury Systems Ltd.
Do not use or distribute this document without prior authorization in writing
from Augury Systems.