SAMSUNG AX32G3100G Air Purifier User Manual

: June 15, 2024
: Samsung

Table of Contents

SAMSUNG AX32G3100G Air Purifier
Product Information
Product Usage Instructions
FOR INSTALLATION
FOR POWER SUPPLY
FOR USING
Preparation
Air purifier
Product specifications
Cleaning the product
Before Requesting Services
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

SAMSUNG AX32G3100G Air Purifier

Product Information

Specifications

Main unit dimensions : Subject to change
Filter type : 2-in-1 filter
Display features : Current mode, Sleep mode indicator, Air quality indicator, Lock icon, Wi-Fi icon, 2-in-1 filter replacement reminder
Buttons: Power/Lock button, Fan speed button, Sleep mode / Filter reset button

Product Usage Instructions

Safety Information

Please read the manual thoroughly before using the product to ensure your safety and prevent property damage. Follow all safety precautions mentioned to avoid hazards or unsafe practices that may result in personal injury or damage.

Installation
Install the air purifier on a solid flat surface away from heat sources, flammable objects, highly humid or dusty areas. Avoid exposure to oil, gas, direct sunlight, and water. Ensure the power plug can be easily removed when needed and is not pressed under the product.

Power Supply
If the product is exposed to water, disconnect it immediately and contact your local service center. Stop using the product if you notice strange noises, burning smell, or smoke and seek professional assistance.

Using

Observe any obstacles that may affect the purification capacity of the air purifier. Ensure proper ventilation and avoid applying any liquids directly on the product. Disconnect the power source before cleaning or maintenance.

Cleaning
Do not use water, benzene, thinner, alcohol, acetone, or similar substances directly on the product. Disconnect the power source before cleaning and allow the fan to stop completely. Always unplug before cleaning to prevent accidents.

Correct Disposal

For proper disposal of the product, refer to Samsung’s environmental commitments and regulatory obligations. Visit the sustainability page on www.samsung.com for more information.

FAQ

Q: What should I do if I notice a burning smell coming from the air purifier?
- A: Immediately stop using the product, disconnect it from the power source, and contact your local Samsung Service Centre for assistance.
Q: How often should I replace the 2-in-1 filter in the air purifier?
- A: The filter replacement reminder on the display will indicate when it’s time to replace the filter. Follow the instructions in the manual for proper replacement.

Air Purifier

User manual

*AX32G3100G**

Thank you for purchasing this Samsung Air Purifier.
Before operating this unit, please read this manual carefully and retain it for future reference.

Safety Information
These safety precautions are for owner’s safety and preventions of property damage.
Therefore, please read this manual thoroughly before using your product

WARNING
Hazards or unsafe practices that may result in severe personal injury or death.

CAUTION
Hazards or unsafe practices that may result in minor personal injury or property damage.
Failure to follow the instructions may result in electric shock, injury, fire, breakdown or explosion.

FOR GENERAL
This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance.

Cleaning and user maintenance shall not be made by children without supervision.
Operate the air purifier with no obstacles in the vicinity.
At least 600 mm from both sides of the product, at least 250 mm from the product inlet.
The product is designed to suck and purify polluted air and then emit purified air. If there is any obstacle in the vicinity, the purification capacity may decrease.

FOR INSTALLATION

WARNING

connect to a socket that can provide the rated power supply. Do not use the socket with other products. Do not extend the power cord.
Using a multi-socket with other products or extending the power cord may cause electric shock or fire.
Connect power matching to voltage/frequency/rated current conditions.
Do not install the air purifier near a heat source and flammable objects, or in areas that are highly humid or dusty. Avoid exposure to oil, gas, direct sunlight and water.

CAUTION

When installing the product, make sure that the power plug can be easily removed when needed.
Install the product on a solid flat ground.
Make sure that the power cord is not pressed under the product

FOR POWER SUPPLY

WARNING

Use a dry cloth to wipe the power plug and the contact area to keep them free from dust, water and other undesirable substances.
Please contact your local Samsung Service Centre if the power plug or cord is damaged.
If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
Make sure that the power plug is securely fitted in the socket. Do not use it when the plug or cord is damaged.
When you disconnect the power cord, pull it by the plug. Do not pull the cord itself.
Do not fold, pull out, twist or tie the power cord. Do not hang it over a metal object or place a heavy object on it.
Remove the power plug of your air purifier when it is not used for a period of time and during a thunderstorm.

FOR USING

WARNING

If the product is exposed to water, immediately disconnect it from the power source and contact your local Samsung Service Centre.

If you notice a strange noise, burning smell or smoke from the product, immediately stop using it and contact your local Samsung

Service Centre.
In the event of a gas leak in proximity of the air purifier, do not touch it or attempt to unplug it. Immediately ventilate the room and contact your provider or a certified technician for advice.

Do not turn the ventilation fan on.
Please contact your local Samsung Service Centre when you require repair service.
Do not handle the power plug with wet hands.
Do not strike the product with excessive force or pull or press the front panel forcefully.
Store the plastic package away from children or discard it according to the law.
Follow instructions to protect children from a risk of suffocation. Do not insert your finger or other objects into the air inlet or outlet.
Take special care to protect children from injury.
Take special care not to injure your fingers by putting them between the front panel and the product when the front panel is closing.
Do not place an object near the air purifier as children may use them to climb onto the product.
Follow instructions to avoid injury from a tip-over or fall.
If the power plug area has contacted water, completely dry it before using the air purifier again.
Do not insert a metal object and similar items inside the air purifier. Do not place a heavy object on the air purifier.
If any of the electric components inside the air purifier has contacted liquid or water, disconnect the product from the power source and contact your local Samsung Service Centre.
Do NOT attempt to repair or modify the product.

Use only the standard rated fuse.

CAUTION

Keep your air purifier at least 7 feet away from a TV or other audio/visual media.
They can be affected by video or audio noise.
Do not step on the product or place other objects on it (laundry, candles, burning cigarettes, plates, medicine, metal items, air fresheners, etc.).
Do not tilt or flip the air purifier while the power plug is connected to the socket.
Do not use bug repellent or other spray products on the air purifier.
Do not submerge the air purifier.
Do not handle the product with wet hands.

WARNING

Do not apply water, benzene, thinner, alcohol, acetone or similar substances directly on the product.

Disconnect the product from the power source when cleaning. Wait for the fan to completely stop before cleaning.

CAUTION
Be sure to disconnect the power plug from the socket before cleaning the product.

Correct Disposal of This Product

(Waste Electrical & Electronic Equipment)

(Applicable in countries with separate collection systems)

This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.

Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling. Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.

For information on Samsung’s environmental commitments and product regulatory obligations, e.g. REACH, visit our sustainability page available via www.samsung.com

Preparation

Connecting SmartThings

Launch a QR code reader app and scan the QR code image on the product.
Connect the SmartThings app to the product.
Registering the product / Reading the manual / Customer support
Launch a QR code reader app and scan the QR code image on the product.
Choose the desired menu from the Product Registration, Manual, Customer Support.
If you choose ‘Manual’ you can read the manual of the product you purchased.
Product registration may not be available in all countries.

NOTE

We provide online manuals that can be accessed via your smartphone or our website to contribute in reducing the usage of manuals in paper format, as part of efforts to save the Earth.

Air purifier

This image is a representative image. The product design and specifications are subject to change without notice for the purpose of improving quality.

Air purifier

Main unit

Buttons and display
Dust sensor
Power plug
2-in-1 filter
Pre-filter
Air outlet
Air inlet/Front panel

Display and buttons

Current mode
Sleep mode indicator
Air quality indicator
Lock icon
Wi-Fi icon
2-in-1 filter replacement reminder
Power/Lock button
Fan speed button
Sleep mode / Filter reset button

NOTE

Air quality is shown through the dust sensor.
Air quality indicator colours (Polluted) red → yellow → green → blue (clean)

Checking before Use of Filter

If you operate the air purifier with no filter, its purification effect decreases.
At the initial stage of use, new filters may smell bad a little.
If you operate it for a day, the smell disappears.
If you operate the air purifier after 2 weeks or more or bad odour comes out, set the fan speed to High and run the air purification for at least 4 hours while ventilating the area.
Close windows and doors during operation. Periodically ventilate the air to avoid high concentration of carbon dioxide when the room is closed for a long time.
The cycles for filter cleaning and replacement may differ depending on the environment. You are charged for the service.
The indicator illuminates to notify when the filters need to be replaced. However, if the filters are too dirty or smells bad or the fan speed is lowered rapidly, replace them with new ones even if the indicator does not illuminate.
In case of first use or replacement, be sure to remove the vinyl from filters.

Product specifications

The product dimensions are based on the maximum dimensions. They may vary depending on the measurement position. The product design and specifications are subject to change without prior notice for quality improvement.

Model name Dimensions (width × height × depth) CADR

AX32G3100G 349 mm x 499 mm x 236 mm 320 m³/h

Cleaning the product

Cleaning the sensor unit

Use a cotton swap to carefully wipe the dust sensor lens. If sensor is contaminated with either dust or other foreign material, a high PM concentration may be detected.

CAUTION

Do NOT put dust into the sensor inlet.

Cleaning and drying the filters

Cleaning the pre-filter

If you can see dust accumulations, remove large dust first with a vacuum cleaner, and then rinse the filter with lukewarm water.
- Cleaning interval: 2 weeks (when using the product 24 hours every day)

Drying the filters

Keep filters away from direct sunlight.
Make sure that the filter is completely dry before inserting it back into the air purifier.

Before Requesting Services

The device will not operate

Confirm that the power plug is plugged in properly, and then turn on the air purifier again. If it still does not operate, try a different power outlet.

I hear a strange noise from the device

If you move the product during operation, it may cause noise. Turn off the power before moving the product.
Make sure that the filter is seated properly inside the air purifier.
Check to see if the fan is clogged.

Strange smell comes from the device

An air purifier sucks in and circulates indoor air. If you use it in a closed space for a prolonged period of time, odours generated in your home can saturate the filters.
- Remove the pre filter, deodorization filter and 2-in-1 filter. See if any of them smell and clean or replace them when necessary.
- Operate the product for 3 to 4 hours with the doors and windows open.
- If you grill fish or meat or cook with oil, it is recommended to ventilate the room to remove the odours before operating the air purifier.
Using an air freshener, diffuser, scented candle or cleaning agent, doing interior work or changing wall paper before operating the air purifier may saturate the filters with odours causing the air purifier to emit some unpleasant smell.
- Ventilate the room to completely remove the odours before using the air purifier.
The filters may emit odours if you operate the product continuously in a highly humid environment or an environment in which moisture from a humidifier is sucked in by the filters.
- If the filters emit odours due to moisture, dry them thoroughly in the sun before use.

The pollution level indicator does not seem to work

Check the sensors for any foreign substances and clean them if necessary.
In winter season, installing and operating the product for the first time shortly after delivery may cause the air quality indicator to illuminate red. This is a temporary issue that happens if there is a significant temperature change from outdoor exposure causing condensation inside the unit. In this case, do not be alarmed and continue using the product.
The status will be cleared within 1 to 2 hours of operation.
Disconnect the power plug, put it back after 1 minute ad then operate the product. (The sensors are reset.)
If the air quality indicator illuminates red for a prolonged period of time although you have used the suggested troubleshooting steps, it can be a sensor malfunction. In this case, please contact your local Samsung Service Centre for assistance.
If you use a humidifier, electric pressure cooker or spray around the product, the air quality can be displayed as poor.

The fan speed does not change when the air quality level changes

Set the fan speed to Auto. The fan speed does not change automatically when it is set to Low, Medium or High, and when Sleep mode is on.

The filter replacement reminder stays on.
After replacing with a new 2-in-1 filter, press and hold the [Sleep] button for more than 3 seconds to turn off the filter replacement reminder.

The display output is strange.
If the fan speed indicator, sleep mode indicator or lock indicator blinks, please contact the Customer Service Centre for assistance.

References

Wi-FI

¹⁾ Frequency Range ²⁾ Transmitter Power (Max)

2412 – 2472 MHz 20 dBm

Hereby, Samsung declares that this radio equipment is in compliance with Directive 2014/53/EU and with the relevant statutory requirements in the UK. The full text of the EU declaration of conformity and the UK declaration of conformity is available at the following internet address: http://www.samsung.com, go to Support > Search Product Support and enter the model name.

QUESTIONS OR COMMENTS?****