i-PRO WJ-NU301K Network Disk Recorder Installation Guide

: June 13, 2024
: i-PRO

Table of Contents

Introduction
Operations flow
Installation of the hard disk drive
- Install the hard disk drives
- (When replacing the hard disk drives)
Rack mounting
- Installation procedure
Connections
Turn on the devices
- Turn on the power of the recorder
- (When turn off the power of the recorder)
Troubleshooting
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)

Installation Guide

Network Disk Recorder

Model No. WJ-NU301K Series

For professional use only

WJ-NU301K Series refer to WJ-NU301K, WJ-NU301KG and WJ-NU301KGV

The Operating Instructions and Important Information (PDF) is on our support website (https://i-pro.com/global/en/surveillance/documentation_database).

Before attempting to connect or operate this product,
please read these instructions carefully and save this manual for future use.
The model number is abbreviated in some descriptions in this manual

Introduction

Standard accessories

Mouse …………………………………………………………………………………………..1 pc.
Installation Guide …………………………………………………………………………….1 pc.
Easy Start Guide……………………………………………………………………………..1 pc.
Quick Reference Guide…………………………………………………………………….1 pc.
Cable Clamp (for Power cord)……………………………………………………………1 pc.
Cable Clamp (for Ethernet cable) ……………………………………………………….2 pcs.
Power Cord (WJ-NU301K) ……………………………………………………………….1pc.
Power Cord (WJ-NU301KG)……………………………………………………………..2pcs.
Power Cord (WJ-NU301KGV)……………………………………………………………1pc.

About the user manuals

There are 5 manuals provided for this product as follows.

Installation Guide (this book): Contains procedures of how to install/connect this product with devices.

Important Information (PDF): Contains preface, precautions, and major operating controls and their functions and
specifications.
Refer to our support website
(https://i-pro.com/global/en/surveillance/documentation_database).
Operating Instructions (PDF): Contains descriptions of how to configure the required settings and how to operate
this product.
Refer to our support website.
Easy Start Guide: This guide describes how to set up the minimum required settings for this product.
Quick Reference Guide: Contains descriptions of how to operate functions frequently used.

“WJ-NU301” in this manual refers to WJ-NU301K Series.

For the latest information on the part numbers, versions and network cameras that can be connected (hereinafter referred to as cameras), and information such as the addition of functions by upgrading the software of this product, please refer to our support
website (https://i-pro.com/global/en/surveillance/training_support/support/technical_information).

In the manuals of this product, the personal computer hereinafter referred to as PC.

The external appearance in the document may differ from the actual product within no influence range on operation due to improvement of the product.

About the symbol mark

The explanation of the symbol marks used in this product are as follows.

| Alternation current symbol
---|---
| Direct current symbol
| For indoor use only
| Polarity of d.c. power connector
| Computer network
| Mouse port
| USB port
| Functional earthing ; functional grounding (US) symbol

When the product is accessible from the Internet

To prevent unauthorized access, note the following.

Leave user authentication turned on.
Periodically change passwords that are used to access the product.

Refer to the Operating Instructions (PDF) on our support website for information about how to change passwords.

GPL/LGPL

This product contains software licensed under GPL (GNU General Public License), LGPL (GNU Lesser General Public License), etc.
Customers can duplicate, distribute and modify the source code of the software under license of GPL and/or LGPL.
For details on open source software licenses and source code, on the “Maintenance > System Management” page of the browser settings of this product, click “Click here for more information on the OSS used in this product.” and then read the information displayed.
Please note that i-PRO Co., Ltd. shall not respond to any inquiries regarding the source code.

AVC Patent Portfolio License

THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE PERSONAL USE OF A CONSUMER OR OTHER USES IN WHICH IT DOES NOT RECEIVE REMUNERATION TO (i) ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD (“AVC VIDEO”) AND/OR (ii) DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE AVC VIDEO. ADDITIONAL INFORMATION MAY BE BTAINED FROM MPEG LA, L.L.C. SEE HTTP://[WWW.MPEGLA.COM](http://WWW.MPEGLA.COM)

Precautions for installation

This product is designed to be used indoors. This product is not operable outdoors. Do not expose this product to direct sunlight for hours and do not install the product near a heater or an air conditioner. Otherwise, it may cause deformation, discoloration and malfunction. Keep this product away from water and moisture.

i-PRO Co., Ltd. assumes no responsibility for injuries or property damage resulting from failures arising out of improper installation or operation inconsistent with this documentation or through use of parts other than this product, such as locally procured parts.

Do not place this product in the following places:

Locations exposed to direct sunlight
Locations subject to having strong vibration or impact
Locations near magnetic field sources such as a television or speakers
Locations near the devices that emit large sound and generate vibration by sound pressure
Locations where condensation forms easily, where temperature changes greatly or where humidity level is high
Locations subject to steam and oil smoke such as a kitchen
Locations which are not level
Locations subject to dust
Locations where it may get wet from rain or water splash

Do not install this product in locations where the product or the cables can be destroyed or damaged by persons with malicious intent.
In order to prevent injury, the product must be securely mounted to a wall according to Installation Guide.

Place this product horizontally on a level surface.

Do not place this product in an upright position. When stacking multiple recorders, clear a space of more than 5 cm {2 inches} from both sides, the top, the bottom and the rear of the recorders.

Do not stack this product in a stack.
Do not place anything that can generate vibration on the top of this product.

Heat dissipation

To prevent this product from overheating, heed the
following. Failure to observe this may cause fire or trouble.

Do not block the cooling fan outlet or the ventilation holes with a wall, rack, cloth, etc. Maintain the product periodically to prevent dust from blocking ventilation holes.
The lifetime of the cooling fan is limited by use. It is recommended to replace them after around 30000 hours of operation. Contact your dealer for replacement of the cooling fans.
When the internal temperature rises, the fan noise may become louder.
Clear a space of more than 5 cm {2 inches} from both sides, the top, and the rear of the product. Do not block the ventilation holes on the front side since this product is designed to cool the hard disk drives by drawing in air from the front.

Avoid placing this product near noise sources
If the cables are placed near noise sources such as fluorescent lamps, noises may be produced. In this case, rewire avoiding the noise sources, or move the product to a
place far from the source.

Grounding
Confirm that the wire is connected from the SIGNAL GND terminal to earth ground.

A grounding connection must be made before connecting the power plug or this product to the main power supply. When disconnecting the grounding wire, make sure that the power plug of this product is disconnected from the main power supply.

Avoid placing receptacles that contain liquids such as water near this product.
If liquid spills onto this product, it may cause fire or an electric shock.

Shielded (STP) LAN cables must be used with this unit to ensure compliance with EMC standards. (Excluding U.S.A. and Canada)

About sulfuration of rubber products

Do not leave rubber products containing sulfur (packing and rubber feet) close to the recorder or in the same storing box. Sulfur constituent from the rubber products may cause sulfuration corrosion on electrical parts or terminals and defects in the recorder.

Equipment classification and power source indication label

Refer to the indication label on the bottom side of this unit for the equipment classification, power source, and other information.

Basic operations

This section explains operation of a mouse and the soft keyboard, and setting screen only.
The recorder can be operated using the mouse (included) connected to the mouse connection port on the rear side of the recorder.
It is also possible to perform settings and some operations of the recorder from the web browser. Refer to the Operating
Instructions (PDF) for descriptions of how to operate from the web browser and the configurable settings using the web browser.

Connection of a mouse

Connect the included mouse to the mouse connection port
on the rear side of the recorder.
→ The mouse cursor will be displayed on the main monitor.

Mouse operation

Left-click the desired buttons and tabs on the screen. (Hereinafter, “Left- click…” will be described as “Click…” in this document.)
When the entry field has the [▲] and [▼] buttons or the [▼] button, the setting value can be changed using the mouse wheel.
When no operation is made for 10 seconds or more, the mouse cursor will be hidden. The mouse cursor will be displayed again when the mouse is moved.

Display method of the setting screen
Click the [Setup] button.
→ The top screen of the setup menu will be displayed.

About the operation of on-screen keyboard

Use the on-screen keyboard to enter characters for the setting items. When clicking the icon beside the entry field, the on-screen keyboard will be displayed, and it will become possible to enter characters by clicking the character keys on the keyboard.

On-screen keyboard screen

[Del all] button
Deletes all the characters in the entry field.

[←]/[→] button
Move the cursor in the entry field to either direction.

[Delete] button
Deletes a character pointed by the cursor in the entry field.

[A/a] button
This button changes the characters to be entered between capital letters and small letters.

[Next] button
Changes the keys to be displayed for character entry.
The displayed keys are changed as follows:
Keys for the language selected by the language
selection pull-down menu → Combination characters →
Special characters

[Enter] button
Determines the entered characters and closes the on-screen keyboard.

Note:

Basic operations are also applied to the “Login” window.
Click the [×] button to close the window without determining the entered characters.

Configuration of each setting item in the setup menu should be completed in advance to use this recorder.
The setup menu has the following levels for the setting items. On “Easy Start”, the minimum settings required to operate the recorder will be performed, but other settings will remain default. On the [Basic setup] or [Advanced setup] page, the settings can be customized in accordance with a variety of operational modes.
The following is the example of the setup menu that describes the features and operations.
The setup menu will be displayed when clicking the [Setup] button (☞ Page 7) at the upper right corner of the operational screen on the main monitor.
The buttons of the setup pages will be displayed on the left column of the setup menu.

[Home] button
It is possible to return to the top screen (☞ Page 7) of the setup menu from any setup page.
Setup menu panel
Displays buttons of the setup pages.
[Easy Start] button
It is possible to configure the minimum settings required to operate the recorder, such as date & time and camera registration.
[Basic setup] – Setup page buttons
Each “Basic setup” page will be displayed.
Advanced setup] button
The buttons to open the corresponding setup pages of the “Advanced setup” menu will be displayed. When clicking this button again, the buttons will be hidden.
[Advanced setup] – Setup page buttons
Each “Advanced setup” page will be displayed.
Hierarchical display
The name of the current setup page will be displayed in
the hierarchy. The tab name will also be included.
Setup page
Displays each setup page. If the current setup page is
composed of two or more tabs, it is possible to change
the page display by clicking the tabs.
Exit] button
Applies the settings to the recorder and closes the setup
menu to return to the operational screen (☞ Page 11).

Except for some cases, the descriptions of this document follow the hierarchical display and setup pages.

Important:

If the settings are applied, all login users will be forcibly logged out.

Operations flow

The main monitor is required for the settings.
The settings can be done through a web browser on the PC (Refer to the Operating Instructions (PDF)).
- The PC is required for reading the Important Information, the Operating Instructions (PDF) and camera settings.

Install the hard disk drives in the recorder.

Install the recorder in the rack. When using it flat without installation, go to Step 3.

Connect a camera, mouse, PC, monitor, alarm input/output cable, AC adapter, etc. to this product.

Turn on the power to launch in the following order.
①Turn on the power of the monitor.
②Turn on the power of the recorder.
③Register as an administrator.

Register the date & time and cameras on “Easy Start”.
When it is not necessary to change other default settings, it is possible to start operations.

If necessary, perform the detailed settings for each function.

When the camera image is displayed on the main monitor or the web browser on the PC and can be recorded or played, the recorder is ready for operation.

Installation of the hard disk drive

Before installing the hard disk drives, turn off the power of the recorder first. When replacing the hard disk drives, the procedures
will be same as those of installation. When installing or replacing the hard disk drives for playback use only (hard disk drives that
are formerly used for recording), perform the link process.

Important:

Firstly, turn off the power of the recorder.
To discharge your own static electricity, touch a metal part such as a work desk with your hand before starting work.
HDD is a precision device. Handle carefully so as not to give strong impacts.
When handling the HDD, hold it by the side. Make sure not to touch the label surface or the board surface of the HDD.

Note:

Hard disk drives are locally procured. Contact your dealer for purchasing, installing, and replacing the hard disk drives.
Since the basic installation method is the same, the illustrations for Step3 to Step7 in the following procedures use the WJ-NU101K as an example.

Install the hard disk drives

Step 1
Unplug the Power cord from the recorder’s Power cord inlet.

Step 2
Remove the 4 screws on the left and right sides of this product, remove the 1 screw on the top cover, remove the screw on the middle upper part of the back, and then
remove the top cover.

Step 3
Clip the top of the hook on the HDD HOLDER TOP with your finger and thumb. Push inward with your thumb to release the hook, and open the HDD HOLDER TOP.

Step 4
Remove the AIR CAP that protects the cable connector.

Step 5
Tilt the HDD at an angle and insert the cable connected to the board into the HDD.

Step 6
Make sure that the cable passes through the HDD HOLDER BASE slot so that they do not come apart, and place the HDD with the cable plugged in on the HDD HOLDER BASE. If the cable is not threaded through the slot, pass it through before placing the HDD

Note:
For WJ-NU301, the position of the cable connector on the board side is different.

Step 7
Pass the hook of the HDD HOLDER TOP through the inside of the HDD HOLDER BASE. Push in the arrow on the HDD HOLDER TOP, close the HDD HOLDER TOP, and then fix the HDD.

Step 8
Perform Step 3 to Step 7 for another HDD, and install the HDD.

Step 9
Reinstall the top cover, and fix it by tightening the 4 screws on the left and right sides of this product, 1 screw on the top cover, and 1 screw on the middle upper part of the back.

Step 10
After installation, format the HDD.
Refer to “HDD management” of Operating Instructions (PDF).

(When replacing the hard disk drives)

When replacing a hard disk drive with another one, it is necessary to perform the removal process. In this case, do the following.

Step 1
Perform the removal process of the hard disk drive.
(☞ Operating Instructions (PDF))

Step 2
Turn off the power of the recorder. (☞ Page 21)

Step 3
Remove the existing HDD and install a new HDD by
referring to the above procedures.

Step 4
Turn on the power of the recorder. (☞ Page 20)
→ Then, format the new HDD.
When the formatting is completed, the hard disk drive will become operable.
When the hard disk drive is formerly used for recording, perform the link process (☞ Operating Instructions (PDF)) on the “HDD management” page.
The status of hard disk drive can be checked on the setup menu – the “Maintenance” page – the “HDD information” tab. (☞ Operating Instructions (PDF))

Rack mounting

Use a rack equivalent to the EIA standard for mounting this
product.

EIA standard equivalent (manufactured by other companies): EIA 19-inch, depth of 550 mm or more

Note:

Use four M5 × 12 mm screws (locally procured) to install the recorder in a rack.
The illustration on this page is schematic. Details of the shape are omitted.

Installation procedure

Step 1
Remove the five rubber feet from the bottom of the recorder.

Step 2
Attach the rack mount brackets (WV-QRM201: option) on both sides of the recorder.
Secure with the rack mount bracket fixing screws (4 pcs.)
(included with WV-QRM201).

Screw tightening torque:
0.59 N·m ~ 0.78 N·m (6.0 kgf·cm ~ 8.0 kgf·cm)
{0.43 lbf·ft ~ 0.58 lbf·ft}

Note:
• The rack mount bracket has two types of screw holes; use the smaller holes.

Step 3
Install the recorder in the rack by using four rack mounting screws.
Secure with rack mounting screws (4 pcs.).

Screw tightening torque:
2.0 N·m to 2.4 N·m (20.5 kgf·cm to 24.5 kgf·cm)
{1.48 lbf·ft ~ 1.78lbf·ft}

Important:

The operating temperature range of this product is
0 °C ~ +45 °C.
HDDs deteriorate at high temperatures, affecting their
service life. It is recommended that the product be
used at a temperature of about +25 °C.
- The following measures should be taken when installing the rack to ensure that the product is used within the operating temperature range.
- Install a fan or other equipment to lower the temperature inside the rack.
- Allow a distance of at least 1U (44 mm) between the top and bottom of the product.
- Do not put doors on the front of the rack or block the sides.

Connections

Connection of cameras, a mouse and a PC

Connect the camera to the camera port on the rear side of this product.
Connect the included mouse to the mouse connection port on the rear side of the recorder.
Connect PC to the PC port on the rear side of this product via a Network switch.
Connect this product to the camera and Network switch by using an Ethernet cable (locally procured: category 5e or higher,
straight).

Note:

The camera port comes with the PoE+ power supply function that complies with IEEE802.3at.
If the camera is located at a distance (approx. 100 m) greater than the PoE+ power supply capacity, connect it to the PC port via the PoE+ camera power supply unit (locally procured) or use WJ-PU201*(option).
WJ-PU201 refer to WJ-PU201 (For U.S.), WJ-PU201/G (For Europe), WJ-PU201F/G (For Europe).
- For information on preventing the Ethernet cable disconnection, refer to [How to prevent the Ethernet cable from disconnecting] in [Major operating controls and their functions]> [Rear view] in the Important Information.

Connection of monitors

The main monitor (HDMI), which displays live images as well as playback images and setting menus, is connected to the HDMI (MAIN) terminal using an HDMI cable (locally procured). The sub monitor (HDMI) is also connected to the HDMI (SUB) terminal using an HDMI cable (locally procured).

Note:

Use a “High Speed HDMI® Cable”. Also, when the main monitor is used in 4K/30P, use a 10.2 Gbps compatible HDMI cable.
To maintain the stable performance without deteriorating the image quality, use an HDMI cable which is 5 m or shorter.
Audio can be output from the main monitor.
Audio cannot be output from the sub monitor.

How to use the terminals of the ALARM/CONTROL

The ALARM/CONTROL terminals on the rear side is used when connecting an external device such as a sensor that outputs
alarm signals or when installing an external alarm device such as a buzzer or a lamp outside.
Insert the unarmored cable into the ALARM/CONTROL terminals on the rear side.

The cable should be a single or twisted wire with AWG 26~16 and an exposed length of 9 mm {11/32 inches}.

ALARM/CONTROL terminal on the rear side

Cable connections

①Press the button.

②Insert the cable all the way into the hole and release the button.

Important:
Do not connect two or more wires to a single terminal.
When connecting two or more wires, branch the wires outside the recorder before connection.

Terminals

Pin No.	Signal	Operation	Remarks
1	Alarm input 1	Event action will be performed according to the settings

• The default value of the setting menu is “Not set”

Connection example for emergency recording

When the external switch is turned on, emergency recording will start.
Recording time and recording rate for emergency recording differ according to the settings of “Emergency rec.” on the setup menu. (Refer to the Operating Instructions.)

Connection example of control output

When an alarm device such as a buzzer or a lamp is connected, the signal output from pin No.7 – No.9 can be used to notify the status by sounding a buzzer or lighting a lamp.
The following example is of a connection with the HDD error output /Recording error output terminal (pin No.9).

Alarm connection example

When a signal output from the other device is supplied to the Alarm input 1 terminal (pin No.1) or Alarm input 2 terminal (pin No.2), recording or an alarm action will be performed in accordance with the settings. When an alarm device such as a buzzer, a lamp, etc., is installed outside, connect them to the Alarm output terminal (pin No.7).

Time and polarities of the ALARM/CONTROL connector

Terminal name	Active Time	Remarks
Alarm input	100 ms or more	N.O.: L active

N.C.: H active

For N.C.: H active

General-purpose input/output (when set to output)| At an error occurrence until the period selected for “Error output duration” has passed *| L active

The error output duration is configured on the “Advanced setup” menu – the “Maintenance” page – “System management” of
the setup menu. (☞ Operating Instructions (PDF))

Note:

During “L active (Low active)”, the logic will be implemented when the voltage level of signal is low.
During “H active (High active)”, the logic will be implemented when the voltage level of signal is high.

Turn on the devices

Turn on the power of the recorder

Turn on the power of the recorder. First, turn on the power of the monitor.

Step 1
Connect the included power cord to the power cord inlet on the rear panel of the recorder, and insert the power plug to an outlet whose rating is as follows.
100 V – 240 V AC, 50 Hz/60 Hz
→ The [OPERATE] indicator on the front of the recorder will light, the system check will start, and the startup window will be displayed on the main monitor

Important:

Never turn off the power of the recorder during startup.
Insert the power cord fully into the power cord inlet so that it will not loosen or come out.
Fix the power cord firmly at 15 cm to 20 cm {5-7/8 to 7-7/8 inches} from the plug with the included cable clamp (for power cord) to prevent the cable from unplugging.

How to prevent power cord disconnection

Fix the power cord at 15 cm to 20 cm {5-7/8 to 7-7/8 inches} from the connector with the included cable clamp (for power cord) passed through the clamp mount.

① Pass the cable clamp (for power cord) through the slit on the lower side of the clamp mount

② Tighten the cable clamp 15 cm to 20 cm from the power cord connector to fix it to the clamp mount. Cut the excessive part of the cable clamp if necessary.

Step 2
The administration registration window is displayed on the main monitor.

Enter an administrator, a password and a password confirmation following the instruction on the display, and click [Registration].
Clicking [OK] on the displayed confirmation screen completes the administration registration.

Important:

Change the password periodically

Precautions on storing the administrator name and the password

If you forget the set administrator name and password, you need to initialize the recorder. Once the recorder is initialized, all the settings are deleted. Keep information on the administrator name and the password in a safe place where nobody can see it except you. Contact your dealer for initializing.

(When turn off the power of the recorder)

Follow the procedure below to turn off the power.

Step 1
During recording, set “Recording mode” on [Advanced setup] tab under “REC & event” under [Basic Setup] from Setup menu to “Off” to stop all recordings. (☞ Operating Instructions (PDF))

Step 2
Unplug the power plug from the power outlet after confirming that the [REC] indicator is off.
→ [OPERATE] indicator on the front of the recorder will go off.

Important:
• Remove the plug from the outlet if not operating the recorder for a long period.

Note:
• Be sure to perform the operation to start recording (select “On” for “Recording mode”) after turning on the power of the recorder again.

Troubleshooting

Before asking for repairs, check the symptoms with the following table.
Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a problem is not described below.

Symptom	Cause/solution	Ref. pages
Power is not turned on.	• Is the power plug connected to the outlet
firmly? Confirm the cable is firmly connected.	———–

• Check if the power cord is properly inserted into the power socket of the recorder. Check if it is connected firmly.| 20
Camera images are not displayed on the monitor| • Are the camera’s user name and password registered correctly? Check if the user name and the password are correct on the “Change registration information” screen on the [Camera registration] tab under [Basic setup] – [Camera].| Operating Instructions
• Is the power of the camera and connected devices on? Check whether the power is supplied to the camera and the devices| ———–

• Confirm that the cables are connected correctly and firmly. Confirm the cables are firmly connected.| 15, 16
• Is the connection distance to the camera too long? Check that the Ethernet cable is 100 m or shorter.| ———–

• Depending on the HDMI monitor, it may not be displayed properly. Turn the monitor off and on and check whether it is displayed.| ———–

• Is the monitor luminance appropriately adjusted, or is the contrast appropriately adjusted? Check whether the settings are appropriate| ———–

• Users who have logged into the system may not be authorized to display the images from cameras. Check the user level settings of these users.| Operating Instructions
Part of the displayed image is missing.| • This phenomenon is caused by dispersion of display area on the monitor. This is not a malfunction| ———–

• When a function to automatically enlarge the images in the connected monitor is enabled, some part of the images may not be displayed depending on the photographic subject.| ———–

Image is blurred.| • Is the lens of the camera soiled with dirt or dust? Check whether the lens of the camera is clean.| ———–

Cannot open the setup menu.| • Users who have logged into the system may not be authorized to display the setup menu. Check the user level settings of these users.| Operating Instructions
• Isn’t it the sub monitor you are currently operating? The setup menu cannot be displayed on the sub monitor.| 16
The images or embedded characters displayed on the monitor look blurry.| • Depending on the photographic subject or HDMI monitor that is connected, images or embedded characters may look blurry. This phenomenon is not trouble| ———–
No alarm action is taken.| • Check if alarm input signals are properly input to the ALARM/ CONTROL connector at the rear panel.| 17
• Are the settings of the alarm connector appropriate?| Operating Instructions
• Is “Off” or “Recording only” selected for “Mode”? Check whether the settings are appropriate| Operating Instructions
The “Communication error: Cam.cc” indication is displayed on the main monitor. (“cc” indicates the camera number.)| • Confirm that the camera is connected correctly and firmly. Check the camera connection.| 15
• If the connection is appropriate, the cable may be broken or the camera may be out of order. Contact the dealer.| ———–
The “Thermal error” indication is displayed on the main monitor.| • The ambient operating temperature is 0 °C to +45 °C. The “Thermal error” is displayed based on the internal thermal information of the HDD. If the “Thermal error” indication is displayed, it is recommended to change the installation environment so that the ambient temperature is maintained at approx. +25 °C. When the “Thermal error” indication is displayed frequently, contact your dealer.| ———–
• Check if the fan is malfunctioning.| Operating Instructions
• Check if the recorder ventilation holes or cooling fan are blocked, and also check for dust collected around the ventilation holes.| 6
The clock of the recorder may keep bad time.| • The clock function of the recorder is accurate within ±30 seconds per month. To keep the correct recording, set the time periodically, or configure the system using the NTP function so as to keep the correct current time.| ———–
[HDD] indicator lights red.| • The hard disk drive is faulty. Contact your dealer.| ———–
The error indicator blinks red.| • A system error occurred. Contact your dealer.| ———–
“Authentication error” of the camera is displayed.| • When a new camera is detected by Easy Start, the username and password of the registered camera will be cleared, and an “Authentication error” will be displayed. In this case, open the “Change Registration Information” screen on the [Camera Registration] tab of [Basic Settings] – [Camera], and re-enter the username and password manually.| Operating Instructions
• Initialize the camera and retry the camera registration upon referring to the operating instructions of the camera.|
Mouse cursor does not appear.| • Is the cable properly connected? Some mouse may not be recognized. Use the mouse that comes with this product.| ———–
The power cord insulation is damaged| • The power cord, connector, or power plug is damaged. This may result in electric shock or a fire. Unplug the power plug from the AC outlet immediately, and refer to qualified service personnel.|
The power cord, plug and connectors get hot during use.
The power cord gets hot when bent or stretched.

Inspect the power cord, power plug and connectors periodically

Disposal of Old Equipment and Batteries
Only for European Union and countries with recycling systems

These symbols on the products, packaging, and/or accompanying documents mean that used electrical and electronic
products and batteries must not be mixed with general household waste.
For proper treatment, recovery and recycling of old products and used batteries, please take them to applicable collection
points in accordance with your national legislation.
By disposing of them correctly, you will help to save valuable resources and prevent any potential negative effects on human
health and the environment.
For more information about collection and recycling, please contact your local municipality.
Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation.

Note for the battery symbol (bottom symbol)
This symbol might be used in combination with a chemical symbol. In this case it complies with the requirement set by the
Directive for the chemical involved.