Sonos Ace Headphones Instruction Manual

Sonos Ace Headphones

Overview

Sonos Ace has been expertly crafted and tuned for a personal listening experience unlike any other.

• A new personal best for sound. The custom-designed drivers render each frequency with superior precision and clarity. Experience a deeper connection to your content when you stream lossless and spatial audio.
• All the sounds you want, none of the noise you don’t. World-class Active Noise Cancellation pinpoints and neutralizes external sounds for maximum immersion. Turn on Aware Mode to hear what’s going on around you.
• Battery that lasts and charges ultra fast. Listen or talk for up to 30 hours with Active Noise Cancellation enabled. Get 3 hours of battery life with a quick 3-minute charge using the included USB-C cable
• The most precise and immersive home theater experience. Instantly swap TV audio from a compatible Sonos soundbar to Sonos Ace and feel transported to your own private theater. Spatial audio with Dolby Atmos envelops you in  dramatically detailed sound from all directions, and dynamic head tracking turns listening into a uniquely interactive experience.
• Obsessively crafted for comfort. Plush memory foam ear cushions create an exceptional acoustic seal and minimize pressure. The extendable stainless steel headband and rotating ear cups adjust for a bespoke fit.

Controls, lights, and ports

Content Key

Playback

• Play/Pause : Press once to pause or resume streaming content.
• Next: Double press
• Previous: Triple press
• Volume: Slide up or down. Slide and hold to quickly change the volume.

Home theater

• TV Audio Swap: After you set up TV Audio Swap in the Sonos app, press and hold to swap audio with your soundbar.

Noise Control/Voice Control

Noise control
Press to switch between Active Noise Cancellation and Aware Mode.

• Note: In the Sonos app, you can turn off Active Noise Canceling and Aware Mode. Sonos Ace passively isolates you from background noise.

Voice control
Press and hold to activate the voice assistant on your device. You’ll hear a tone when it’s ready to listen.

Status light

• Indicates battery level, charging state, Bluetooth connection, and signals product updates and errors. It turns off when you’re wearing your Sonos Ace.

Power/Bluetooth

Power on/off

• Press and hold (about 3 seconds) to power on your headphones. You’ll hear a tone when they’re ready to use.
• Press and hold (about 3 seconds) to power off. You’ll hear a tone as they power off.

Bluetooth pairing

1. Press and hold (about 7 seconds) to put your headphones into Bluetooth pairing mode. Hold past the “power down” tone (first tone) until you hear the “Bluetooth” tone (second tone) and the light blinks blue.
2. Go to the device’s Bluetooth settings and select your headphones from the list of found devices.

Note: When you turn on your headphones, they automatically connect to the most recently connected Bluetooth device, if available.

Factory reset
If you want to set up your Sonos Ace like new, you can factory reset your product to clear all of its settings and previously paired Bluetooth devices.

1. Make sure your Sonos Ace is powered on.
2. Press and hold the Power/Bluetooth button.
3. While holding, plug your Sonos Ace into power.

The status light will flash white when your headphones have been reset.

Note: Sonos Ace is immediately ready to pair with a Bluetooth device when unboxed and after a factory reset.

USB-C port

Charging
Use a USB-C to USB-C cable (included) and a compliant USB-C power adapter (not included), and listen to Bluetooth audio while you charge.

Line-in
You can plug your headphones into an audio device in two ways:

• USB-C to 3.5 mm cable cable (included). Useful for in-flight entertainment and devices without wireless capabilities.
• USB-C to USB-C cable (included). Adds functionality to the line-in experience like content control and phone calls.

Adjust the fit

Sonos Ace underwent extensive wear testing, with thoughtful consideration for different head shapes, head sizes, hairstyles, and accessories, to ensure comfort for as long as you’re listening. The stainless steel headband smoothly extends and stays securely in place. Inside the ear cup, an innovative mechanism allows for precise adjustment to equalize pressure and create an exceptional acoustic seal.

• Before you put them on, make sure each ear cup is on the correct side. A contrasting interior color differentiates the right cup so you instantly know how to orient Sonos Ace. You should be able to use the Content Key with your right hand.
• Try on your Sonos Ace. Your ears should be centered and comfortably surrounded by the ear cushions. Extend or shorten arms of the headband as needed by pulling the ear cup down or pushing it up.To get the most out of your Sonos Ace, your headphones must fit comfortably:

Ear cushion replacement
Ear cushions can be easily replaced if they wear out over time. Each cushion is securely held in place by magnets but can be removed with a light pull. When reattaching an ear cushion, here are some things to keep in mind:

• Make sure both cushions are on the correct sides. Look for the L (left) and the R (right).
• Before replacing a cushion, wipe the surface with a clean, dry cloth to make sure its is free of dust and debris.
• The ear cushions will automatically snap into place.

Bluetooth pairing
Before you start, make sure your Sonos Ace is powered on and Bluetooth is enabled on the device you want to pair your Sonos Ace with.

Note: Sonos Ace is immediately ready to pair with a Bluetooth device when unboxed and after a factory reset.

Light/Description

• Solid white Powered on, not connected to a Bluetooth device.
• Solid blue Powered on, connected to a device via Bluetooth.
• Blinking blue Powered on, searching for a Bluetooth device.

Multipoint
You can connect your Sonos Ace to 2 Bluetooth devices and automatically switch between audio streams. Make sure Bluetooth is enabled on both of your devices.

In the Sonos app

1. Go to System Settings
2. Select your Sonos Ace.
3. Navigate to Bluetooth, then toggle 2 Device Connections on or off.

Note: 2 Device Connections is off by default.

Head tracking for Bluetooth

Sonos Intelligent Motion Processing with Dolby Head Tracking is available during Bluetooth playback. This industry-leading Dolby Atmos experience surrounds you in hyperrealistic sound with different elements of the music coming from points around your head. You can enable or disable Head Tracking in the Sonos app:

1. Go to System Settings .
2. Select your Sonos Ace under Headphones
3. Navigate to Sound, then toggle Head Tracking on or off.

Power and charging
Use a USB-C to USB-C cable (included) and a compliant power adapter (not included). Whileyour Sonos Ace is connected to a power adapter, you can continue listening to a Bluetooth-connected device.

Low battery
When the battery level reaches 10% power, you’ll hear a tone and the status light will flashorange.

Charging
After connecting your Sonos Ace to power:

1. The status light shows solid orange when your headphones are plugged in and charging.
2. The status light will show solid green when your headphones are plugged in and reachfull charge.

Rapid charging

When your Sonos Ace reaches 10% power or lower, you can utilize rapid charging to quickly recharge. Rapid charging gives you 3 hours of playback in just 3 minutes. Use the included USB-C to USB-C cable and a compliant USB-C power adapter (not included) to charge your headphones:

• 0% to 10% in 3 minutes.
• 10% through 100% normal charging speed (full power in up to 3 hours).

TV Audio Swap
Instantly swap TV audio from a compatible Sonos soundbar to your Sonos Ace and feel-enveloped in exhilarating surround sound and spatial audio.

Note
: Only TV audio (via HDMI or optical) can stream to Sonos Ace. Use the Sonos app to set up the connection between your Sonos Ace and a compatible soundbar. Make sure your products are up to date and WiFi is enabled before using TVAudio Swap.

Set up from the Home screen

Before you start, make sure your Sonos Ace remains powered on and within 30 ft (9.1 m) of your Sonos soundbar during TV Audio Swap.

1. Go to the Sonos app.
2. Target your Sonos Ace from the system view.
3. Select Set Up on the Home screen to get started.
4. After TV Audio Swap is set up, select Swap to connect to the soundbar.

Set up from Settings

1. Go to the Sonos app.
2. Go to System Settings , then select your Sonos Ace.
3. Select + Add TV Audio Swap to get started.

Select Swap Back to end a TV Audio Swap session.

Features and settings
During a TV Audio Swap, you can listen with Spatial Audio and dynamic Head Tracking to for the most immersive experience possible.

Voice control

If your Sonos Ace is connected to a Bluetooth device that has a built-in voice assistant, you can activate it using the Noise Control/Voice Assistant button, located on the right ear cup. Press and hold the Noise Control/Voice Control button to activate your device’s voice assistant. You should hear a tone when it’s ready to listen. Here’s a few things you can do with your device’s voice assistant on Sonos Ace:

• Ask to play specific playlists, albums, podcasts, and more from a variety of apps.
• Start, stop, and skip songs.
• Ask for the weather forecast.
• Search the web.
• Answer and end phone calls.

Wear detection

Sonos Ace uses sensors in the ear cups to detect if it’s on your head and ready to use. When you take it off, Sonos Ace pauses your content so you don’t miss a second.

• Note: Sonos Ace will turn off after 30 minutes of inactivity.
• Wear Detection is enabled by default. You can disable it in the Sonos app:

1. Go to System Settings .
2. Select your Sonos Ace under Headphones.
3. Select Wear Detection, then toggle Wear Detection on or off.

Note: If Wear Detection is disabled your Sonos Ace won’t turn off after 30 minutes of inactivity.

Product settings

Use the Sonos app to adjust product settings for Sonos Ace:

1. Go to System Settings .
2. Navigate to Headphones and select your Sonos Ace.

Specifications

Audio

• Drivers Custom-designed 40 mm dynamic driver in each cup.
• Microphones Eight microphones for noise control and voice targeting.
• Spatial audio Stream spatial audio content from supported services and devices.
• Lossless audio Enjoy lossless audio over Bluetooth with a supported device or via a USB-C connection.
• Noise control Active Noise Cancellation blocks external sounds. Aware mode blends ambient sound with your content.
• Head tracking Sonos Intelligent Motion Processing withDolby Head Tracking. Enable this feature in the Sonos app.
• TV Audio Swap Press the Content Key to swap sound from a compatible Sonos soundbar to Sonos Ace.
• Dolby Atmos Requires a compatible device and compatible content.
• Adjustable EQ Use the Sonos app to adjust bass, treble, and loudness.

Details & Dimensions

Dimensions

• Height : 7.52 in (191 mm)
• Width : 6.3 in (160 mm)
• Depth : 3.35 in (85 mm)
• Weight 11 oz (312 g)
• Colors Black Soft White
• Finish Matte Stainless steel
• LED Light on the bottom of the left cup indicates connection status.

Controls

Content Key

• Slide up and down for volume control.
• Press once to play/pause.
• Press twice to skip a track.
• Press three times to play the previous track.
• Press once to answer a call.
• Press and hold to decline a call.

Noise Control (right ear cup)

• Press to switch between  Active NoiseCanceling and Aware Mode
• Press and hold to activate the voice assistant.

Power/Bluetooth (left cup)

• Press and hold the Power/Bluetooth button (about 3 seconds) to power on your headphones.
• Press and hold the Power/Bluetooth button (about 7 seconds) to put your headphones into Bluetooth pairing mode and pair a new device.

Power & Connectivity

Bluetooth

• Bluetooth 5.4 supports audio streaming from any Bluetooth-enabled device.

Battery
Li-ion, 1060mAh battery powers up to 30 hours of listening time or 24 hours of call time with Active Noise Cancellation or Aware Mode enabled.

Charging
Charge with included USB-C cable and a compliant power adapter. Rapid charge provides 3 hours listening time in 3 minutes from 0%. Complete charge from 0% can require up to 3 hours. You can also charge Sonos Ace with a USB-A to USB-C cable and a compliant power adapter.

Operating temperature

• 14°F to 104°F (-10°C to 40°C)

What’s in the box?

• Sonos Ace Product
• Travel case With removable cable pouch
• USB-C to USB-C cable 2.46 ft (0.75 m)
• USB-C to 3.5 mm cable 3.94 ft (1.2 m)
• Documentation Quickstart Guide and legal/warranty information

Requirements

• Audio source Supported Bluetooth devices, such as a smartphone
• Power source USB-C power adapter and nearby electrical outlet for charging

Important safety information

1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry soft cloth. Household cleaners or solvents can damage the finish of your Sonos components.
7. Do not block any ventilation openings. Install by the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatuses that produce heat.
9. Protect the power cable from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
10. Only use attachments/accessories specified by the manufacturer.
11. Unplug this apparatus during lightning storms or when unused for long periods.
12. Refer all servicing to Sonos qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as the power-supply cable or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
13. Warning: Do not expose batteries (battery pack or batteries installed) to excessive heat such as sunshine or fire.
14. This unit is not waterproof. Do not expose liquids, either dripping or splashing. Avoid using in wet conditions.
15. Minimum performance level: when using Ace in wired audio mode, in the presence ofstrong RF fields, the user may experience temporary disruption of the audio output. In this case, normal performance may be restored by power-cycling the headphones using the power button.

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