MESHED 92U13A16858 nCounter v3 Pro Analysis System Instruction Manual

June 12, 2024
MESHED

MESHED 92U13A16858 nCounter v3 Pro Analysis System

MESHED-92U13A16858-nCounter-v3-Pro-Analysis-System-
Product

Product Usage Instructions

Installation:

  1. Choose a suitable location for the Meshed nCounter v3.
  2. Ensure the power requirements (5-16 VDC) are met.
  3. Connect the device to the designated connectivity source.
  4. Follow the installation guidelines provided in the manual.

Operation:

  1. Power on the Meshed nCounter v3 by providing the required voltage (5-16 VDC).
  2. Wait for the device to initialize.
  3. Follow the user manual instructions to configure and operate the device.

Maintenance:

  1. Regularly check the connectivity of the device to ensure proper functioning.
  2. Clean the device according to the maintenance guidelines provided.
  3. Keep the device free from dust and debris for optimal performance.

FAQ

  • Q: What should I do if the device does not power on?
    A: Check the power source and ensure it is within the specified range of 5-16 VDC. Also, verify the connections are secure.

  • Q: How often should I clean the Meshed nCounter v3?
    A: It is recommended to clean the device at least once a month or as needed based on environmental conditions.

Product Overview

The Meshed nCounter solution is designed to provide an approximate count of the number of people in its vicinity. It achieves this by anonymously counting the number of WiFi–enabled devices in its vicinity in 10–minute segments, and reporting the counts over a LoRaWAN® connection to the nCounter platform where the data can be visualised.

Specifications

Power Requirements 5-16 VDC, <300mA (Solar powered optional)
Dimensions 151(W) x 66(D) x 42(H)mm
Connectivity LoRaWAN AS923 or AU915
IP Rating IP67 for nCounter device. USB Power Supply not IP-rated

Case Dimensions

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Items supplied in the box

nCounter Device|
---|---
Power Cable 2-3m. Various lengths are available.| ****
USB Power Supply|

Installation Steps

  1. Access to the Dashboard
    • If you are a new customer, check your inbox for a notification from Grafana (mailer@meshed.com.au).
    • If you are an existing customer and already have been invited to the Meshed Dashboard, log in and open the nCounter Dashboard
  2. Bench test device to ensure connectivity with the platform
    • The device needs to be connected to either the USB power supply or the Solar Kit.
    • If using the Solar Power Kit, make sure the solar battery is charged before placing it on site.
    • The location of the nCounter needs to be within range of The Thing Network (TTN) or MeshedX LoRaWAN gateway.
    • After approximately 3 minutes you should see the nCounter displayed in the LoRaWAN panel on the dashboard
    • Need Help? Contact Meshed Support online or at 1-300-637-433
  3. Selecting a location to place your nCounter
    • If pole-mounting an nCounter device, aim to orient it so that the pole is not located in between the device and the LoRaWAN gateway.
    • Do not mount the nCounter device until you have first checked you have LoRaWAN (The Things Network) connectivity at each mounting location.
  4. Installing the Device at the Location:
    • Make sure you record the Device ID at each location so that the device can be identified on the Dashboard map.
    • Do not drill holes in the enclosure. The nCounter device has external flanges for mounting and does not need to be opened.
    • Metal or UV-rated plastic bands can be used for attachment to larger posts or other appropriate structures.
    • Use ‘Armadillo’ or other flexible conduit to protect cables if necessary.
    • The Meshed nCounter device and Solar Battery unit (if supplied) should be mounted with a power connector and glands facing towards the ground to avoid water ingress.
    • Solar Battery unit has “blind” attachment points that are accessed by removing the enclosure lid, inserting screws and then replacing the lid.
    • Solar panels need direct sunlight to operate and should face as close as possible to the North and remain un-shaded for the majority of daylight hours.

Warning!

  • When installing in a public place, ensure the power connections are well away from reach and secure.
  • Avoid placing the nCounter device less than 3 metres off the ground to avoid vandalism/theft and no higher than 6-8 metres off the ground to maximise active nCounter zone.
  • Always secure cables and try to prevent disturbance of the cables by the wind, debris and damage by curious birds and animals.
Solar Option

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nCounter Solar Kit

  • When installing the solar kit, ensure the solar panel faces upwards and is pointed in the direction of maximum sunlight exposure (usually north-facing)
  • The Solar battery unit should not be exposed to direct sunlight and can be mounted underneath the solar panel, as per the example installation picture below.

Installation Examples

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FCC STATEMENT

FCC 15.105 Information to the user

Note:
This equipment has been tested and found to comply with the limits for a Class A digital device, under part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used per the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

FCC 15.21 Modification Warning

Warning:
Any changes or modifications not expressively approved by the party responsible for compliance could void the user’s authority to operate this equipment.

FCC RF Exposure
This equipment complies with the FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and all persons during normal operation.

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