cocomm F300 Fixed Mobile Phone User Manual

June 12, 2024
cocomm

cocomm F300 Fixed Mobile Phone

cocomm-F300-Fixed-Mobile-Phone-PRODUCT

Product Information

Specifications

  • Model: COCOMM F360
  • Network Compatibility: GSM 900/1800MHz, WCDMA 900/2100MHz, LTE 1/3/7/8/20/28/38
  • Required SIM Card: Valid SIM card from network operator
  • Components in Sales Package: F360 Terminal, Technical Doc. (Quick Guide & Guarantee card), Charger, Security screw, key and QC PASS, Battery
  • Features: Alphanumeric keypad, LCD screen, Hands-free function, Emergency call capability

Product Usage Instructions

Precautions for Use

  • Operating Environment: Your F360 phone is an RF transmitter. Turn off the handset or disable radio functions in specific situations as indicated.
  • Medical Equipments: Turn off the phone near electronic medical equipment like pacemakers that require it.
  • Pacemaker Warning: Maintain a distance of at least 6 inches between the phone and a pacemaker to avoid interference.
  • Emergency Calls: Do not solely rely on the phone for important communications. Ensure the phone is turned on and in a service area with signal strength for emergency calls.

Care and Maintenance

Your phone is a designer product; handle it with care. Follow these suggestions for prolonged use:

Presentation

  • Handset with left soft key and call key
  • Alphanumeric keypad with asterisk key and charge indicator
  • Hands-free indicator and call hold button
  • 3.5mm headphone jack
  • Buttons for directional & confirmation, right soft key, On/Off & End Call keys, fast memory, hash key, volume control
  • Hands-free microphone with USB-C charging port and RJ9 handset connector
  • Battery compartment

Frequently Asked Questions

  • Q: Can I use any SIM card with the COCOMM F360?

    • A: The COCOMM F360 requires a valid SIM card from your network operator for operation.
  • Q: How should I handle emergency calls with the phone?

    • A: To make an emergency call, enter the local emergency number in standby mode and press the call button. However, do not rely solely on the mobile phone for important communications during emergencies.
  • Q: What should I do if I feel interference with a pacemaker?

    • A: If you feel interference with a pacemaker, turn off your phone and consult a doctor immediately. Maintain a distance of at least 6 inches between the phone and the pacemaker to avoid interference.

USER MANUAL
COCOMM F360

USER MANUAL

EN

COCOMM F300
MANUAL DE USUARIO

Please read the instructions contained in this user manual carefully before starting to use the device.
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Table of contents
5 Introduction 6 Sales package content 7 Precautions for use 11 Presentation 13 Installation 18 Keyboard 21 Numeric keyboard 22 Screen 22 Basic operation 24 Call features 25 Setting 30 Settings diagram 31 Troubleshooting 34 Normative

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Introducción
Thank you for choosing the COCOMM F360 cordless phone. This phone is designed for use with GSM 900/1800MHz WCDMA 900/2100MHz LTE 1/3/7/8/20/28/38 networks. For its operation it requires a valid SIM card from your network operator. Please consult your network operator for more information.

Security instructions Please read the following instructions carefully before you start using your COCOMM F360 smartphone:
· Please keep this user manual for future reference.
· Keep the phone away from moisture.
· Place the phone on a stable surface before starting it up.
· If the device has been exposed to moisture, has been dropped or damaged, or has obvious signs of breakage, have it checked by a qualified service technician.
· Do not place the phone within 1.5 m of a water source.
· Do not use the appliance in areas where there is a risk of explosion.

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Sales package content
Please check that the sales package includes the following components. If any items are missing, please contact your supplier.

F360 Terminal

Technical Doc. (Quick Guide & Guarantee card)

Charger

Security screw, key and QC PASS

Battery

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Precautions for use

Operating environment Your F360 phone is an RF transmitter, so please turn off your handset or disable the radio functions in the following situations:
· When you are on a plane. · When located in the vicinity of flammable atmospheres and
indicated by the entity responsible for risk management.
· When found in the vicinity of electro-explosive devices and indicated by the entity responsible for risk management.
Respect the special regulations in force in the area where you are and always turn off your phone when its use is prohibited, or if it could cause danger. When connecting your phone or any accessory to another device, read the user manual for detailed safety instructions. Do not connect incompatible products. It is recommended that the equipment should only be used in the normal position for its correct operation and for the safety of personnel. Do not expose the equipment to temperatures below -10° or above 50° Celsius.

Medical equipments Be sure to turn off your phone in areas near electronic medical equipment that obviously requires the phone to be turned off (such as pacemakers, hearing aids, etc.).
Most medical devices can be shielded from the phone’s RF signal, but others cannot. If you have any questions, or need more information, consult your doctor or the medical device manufacturer.

Pacemaker Pacemaker manufacturers warn that the distance between the
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phone and the heart pacemaker must be at least 6 inches (15.3 cm), otherwise the phone may interfere with the pacemaker.
People with pacemakers should keep the following in mind: · Always keep a distance (at least 6 inches) between the phone and the pacemaker, when the phone is turned on. · Do not carry the phone close to your chest. · Use the phone on the ear that is furthest from the pacemaker..
Please turn off your phone if you feel there is interference, and consult your doctor as soon as possible.

Emergency calls This phone, like any mobile phone, works with radio signals that cannot guarantee connection in all conditions. Therefore, you should never rely solely on a mobile phone for important communications, such as medical emergencies. To make or receive calls, your phone must be turned on and in a service area with adequate signal strength. To make an emergency call, enter the local emergency number in standby mode and press the call button.

Care and maintenance Your phone is a designer product and should be treated with care. The following suggestions will allow you to enjoy this product for a longer period of time:
· Keep the phone away from children and pets. They could accidentally damage the phone or choke on small parts.
· Keep the phone dry and avoid liquids that may corrode the phone. Do not use the phone with wet hands, which may cause electric shock.

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· Do not place the phone in areas of excessive heat, which may shorten the life of electronic devices, damage batteries, or melt accessories.
· Do not place the phone in cold places. When the phone warms to its normal operating temperature, moisture can accumulate inside the phone, which can damage electronic circuitry.
· Do not place the phone in areas exposed to sunlight as this may cause it to overheat.
· Do not place the phone near flammable liquids, gases or explosive substances.
· Do not drop or hit the phone. Rough handling can damage electronic circuits.
· To clean your phone, use a damp or anti-static cloth. Do not use a dry or static cloth.
· Do not use chemicals such as cleaning solvents to clean the surface. Turn off your phone before cleaning it.
· Do not apply paint to the phone as it may prevent proper operation.
· The manufacturer’s warranty does not cover repair of the device if the phone or battery becomes wet, or the label on the phone is damaged, even if the phone warranty has not expired.

Battery usage · Under no circumstances use the charger or battery if they are damaged. Please use the battery correctly.
· Do not short circuit the battery, as this may damage the battery or cause a fire.
· Do not subject the battery to high temperatures or fire, as it may explode.
· Return the spent battery to the dealer, or place it at designated recycling locations.

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· Do not dispose of the battery in household waste.
· The battery charging time depends on the remaining charge, the type of battery and the charger used.
· The battery can be charged and discharged hundreds of times, but its life will gradually decrease.
· When the operation time is noticeably shorter than normal, replace the battery with a new one.
· Use only original chargers and batteries and accessories approved by the manufacturer.
· Unplug the charger from the electrical outlet and from the device when the phone is not in use.
· Do not overcharge your battery as this could damage it or shorten its life.
· Do not expose the battery to extremely hot or cold temperatures as this will reduce the battery’s capacity.
· Li-ion batteries are especially affected by temperatures below 0º Celsius.

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Presentation
LCD screen Handset
Left soft key Call key
Alphanumeric keypad
Asterisk pay Charge
indicator Hands-free
indicator Call hold
3.5 headphone jack

EN
Buttons directional & confirmation Right soft key On/Off & End Call Keys fast memory Hash key Volume Hands-free microphone Hands-free
USB-C charging port

RJ9 handset connector
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Battery compartment

EN
Wall mounting holes
Security cable

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Installation

Follow the steps described below to install your SIM card and the different accessories of your COCOMM F360 phone:
1. Disconnect the power adapter and remove the battery compartment cover on the back of the device to install the SIM card and micro-SD memory card. To install the cards, slide the metal tabs to the left to unlock, flip up, and place the card in the direction shown in the illustration. Lower the metal tab and slide it to the right to lock it.

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2. Insert the battery into its compartment, making sure the connector electrodes on the terminal match the slots on the top of the battery, as shown in the image. Replace the battery compartment cover, checking that it is perfectly secured in place.

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3. Close the battery compartment cover using the supplied screw and allen key, and use the QC PASS adhesive to cover the screw hole.

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4. Plug the curly handset cord into the telephone base. Connect one end of the cable to the connector on the left side of the telephone base. Plug the other end of the curly cable into the headphone jack as shown in the illustration.

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5. Connect the power supply cable to the connector on the side of the phone, and then plug the power supply into a household AC outlet. The battery level will be indicated on the screen while the battery charging process is completed.

Battery charge When the battery level is low, there will be a warning tone, a low battery message, and the battery icon will be displayed in red. Plug the power adapter into the device to start charging. The display will indicate the battery level during charging mode and once fully charged, the battery icon will appear full. Charging a completely discharged battery can take 2 to 3 hours. Fully charge the battery
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before using the device for the first time.

Notae Asegúrese siempre de que su dispositivo esté apagado antes de extraer su tarjeta SIM. Esto evitará la pérdida de datos y daños en la tarjeta SIM. No coloque la tarjeta SIM cerca de las superficies o ambientes electromagnéticos y evite tocar los conectores metálicos. Para obtener más información, póngase en contacto con su operador de red.

Keyboard
Hang up & Power on/off [ ] When the handset is off, press for 4 seconds to turn on the phone. When the handset is on, press for 4 seconds to turn off the phone. During an active call, press to end the call. When you access the menu, press to return to standby mode.
Pick up & Call[ ] Press to make a call or answer an incoming call.
Up [ ] / Down [ ] Move the cursor up/down when accessing the on-screen menu or submenus.
Left [ ] / Right [ ] Move the cursor left/right when accessing the on-screen menu or submenus.
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Confirmation [ ] Confirm operations when accessing the menu or submenus on the
screen. In standby mode, press for 2 seconds and enter the password
to access the main menu.

Selection keys [ ] Use these keys to access the menu (press for 2 seconds and enter password) or go back.

Numeric keyboard [ ] Press to enter numbers or characters.

Asterisk [ ] Press to enter the asterisk symbol. Press twice to enter the plus value.

Hash [ ] Press to enter the pound symbol or change the text entry method. Press for 3 seconds to silence the terminal.

Memory keys [

]

Programmable keys to memorize up to four phone numbers phone.

Transfer [ ] When you have two calls, one active and one on hold, press to transfer a call between the two calls.

Conference call [ ] You can make conference calls from your phone by pressing during a call for 2 or more participants.

Call hold [ ] During an active call, press to put the current call on hold. During two active calls, press to switch between call 1 and call 2.

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Silent mode [ ] Press during an active call to mute your phone’s microphone.

Free hands [ ] In standby mode, press to make a hands-free call without picking up the handset. During an active call, press to enable or disable handsfree on your device.

Emergency key [

]

Press this key to make an emergency call.

Decrease/Increase volume [

] [

]

Press to decrease/increase the volume of the earphone or speaker.

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Numeric keyboard

When entering any type of text on your phone, you can toggle between entering numbers (123), lowercase (abc), or uppercase (ABC) by pressing the # key.

Key

Lowercase (abc) Uppercase (ABC)

1

1

1

2

abc2

ABC2

3

def3

DEF3

4

ghi4

GHI4

5

jkl5

JKL5

6

mno6

MNO6

7

pqrs7

PQRS7

8

tuv8

TUV8

9

wxyz9

WXYZ9

0

[space] & 0

Toggle between: Numeric / Lowercase / Uppercase / Default text

Special character selection menu

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Screen

When the terminal is off, press [ ] for 3 seconds to turn on the phone. The first time a SIM card is inserted, the terminal will request the PIN code.
Hold pressing the key [ ] for 3 seconds and enter the unlock password to enter the setup mode of your COCOMM F360. The default terminal password is 2580.

Active alarm

Coverage indicator

Audio profile

Battery percentage

Charge indicator

Battery level

Network operator

Menu

Time and date

Back

Basic operation
Turn on/off the terminal Press the key [ ] for 3 seconds to turn on the terminal. The first time a SIM is inserted into the terminal, it will request the PIN code. From
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there, it will not be necessary to enter the PIN code again, unless the SIM card is removed and a different card is inserted. To turn off the terminal, press the key [ ] for 3 seconds.
Access the configuration menu Press the key [ ] for 2 seconds to enter setup mode. Enter the password using the alphanumeric keyboard and press [ ] to confirm. In this mode you can configure the terminal based on the user’s needs, as well as check the signal reception capacity and battery status. Press the key [ ] to access the main menu and use the arrow keys. [ ] [ ] to scroll through the different options. Press [ ] to access submenus or select the desired option, or press [ ] to return to the previous menu.

Adjust call volume

The call volume can be adjusted only during the call. The terminal has

nine volume levels and silent mode. Use the keys [

] [

]

to increase or decrease the call volume respectively.

Low Battery Identification/Notification Connect the power supply when the terminal displays the “Battery
low” message on the screen. You can view the battery charge level within the terminal configuration mode.

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Call features

Make/Answer a call Enter a phone number using the alphanumeric keypad and press the key [ ] to end the call. To answer an incoming call, lift the handset or press the key [ ] to answer in hands-free mode. To reject an incoming call, press the key [ ].

Edit a number Use the keys [ ] [ ] to move the cursor left and right when entering a number. Press the right selection key [ ] to delete the number at the position before the cursor, or press and hold the right selection key [ ] for 2 seconds to delete the entire number.

Speed Dial

In standby mode, press one of the memory keys [

], or press

and hold a key on the numeric keypad [

] to use speed dial.

The call will start automatically. Make sure speed dial keys are preconfigured.)

Call to voicemail Pick up the handset and press and hold the key [ 1 ] to make a call to voicemail.

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Setting

Press the left selection key [ ] for 2 seconds and enter the password to enter setup mode. The default password of the terminal is 2580.
Within the configuration mode you can access the Settings, Clock and Bluetooth menus. Use the keys [ ] [ ] to scroll through the different options and press [ ] to access submenus or select the desired option, or press the right selection key to return to the previous menu.
Within the Settings settings, you can access the following functions:
Settings > Calls · Call forwarding: Activate and deactivate incoming calls to other numbers or users that you assign. · Call waiting: Activate or deactivate the call waiting service. This option allows you to be notified of an incoming call while you have a call in progress and to switch between the two calls. This feature must be supported by your network operator. Please contact your operator for more information. · Restricted call: Configure incoming and outgoing call restrictions. This feature must be supported by your network operator. Please contact your network operator for more information. · Notice per minute: Activate or deactivate the alert notification 10 seconds before the next minute during a call. · Autodial delay: Select the waiting time for the autodial function. With this function, your phone will automatically make the call to the number entered after the selected waiting time. · Autodial: Activate or deactivate the auto call function. If your call has failed during your connection, your phone will automatically redial for 10 times.
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· Fixed dialing: This feature allows you to restrict outgoing calls to a specific list of phone numbers. It is necessary that the SIM card supports this function, and requires entering the PIN2 code. Please contact your operator for more information
· Direct arcing: Activate this feature to have the phone automatically call the specified number when you pick up the handset.
Settings > Phone
· Language: Selection of the default language of your terminal. You can select between Spanish, Galician, Catalan, Basque, Portuguese and English.
· Restore all: Enter the handset lock code to restore the phone’s initial settings.
· Blocking: This feature allows you to activate or deactivate the lock in phone settings mode, as well as change the unlock code. By default, the lock code is 2580.
Settings > Display
· Brightness: Selecting the screen brightness level.
· Contrast: Selección del nivel de contraste de la pantalla. · Lightning: Allows you to configure the screen backlight
illumination wait time between 5, 10, 15, 20, 30 seconds or always on, to keep the backlight on permanently.
· Show name: This function allows you to enter the desired text, for example the name of the companies, to be displayed on the main screen.
Settings > Network settings This option allows you to define the connection of your phone to the mobile network::
· APN: Allows you to add, edit, delete or select an APN.

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· Roaming: Allows you to connect to a different network from your operator.
· Network selection: Allows the possibility of automatically or manually configuring the search for a network connection.
· Network type: Allows you to select your network connection between Automatic 2G/3G/4G or only 2G.

Settings > Voicemail This option allows you to edit your voicemail settings. Please contact your network operator for more information.
To call voicemail, press and hold the key [ 1 ] with the terminal in standby mode.
Settings > Profiles This option allows you to select the terminal’s audio profile between Normal mode and Silent mode.

Settings > Speed dial

This function allows you to configure the 4 keys [

] as well as

the buttons on the numeric keypad [ 2…9 ] terminal speed dial.

Use the arrow keys to select one of the speed dial memories [ ] [ 2…9 ] and press the key [ ] to access and edit its content.
Press the left selection key [ ] to access SIM Card Phonebook and search for the contact you want to add to the selected speed dial key, or use the alphanumeric keypad to enter the contact number and press the key [ ] to confirm.

Within the Clock settings you can access the following functions: Clock > Time Allows you to adjust the terminal time

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Clock > Date Allows you to adjust the terminal date.
Clock > Format Allows you to adjust the format in which the terminal shows the time on the screen.
Clock > Date format Allows you to adjust the format in which the terminal displays the date on the screen.
Clock > Alarm Allows you to set up to 3 alarms on the terminal. Use the arrow keys [ ] [ ] to select one of the alarms and press the left selection key [ ] to activate or deactivate, or press [ ] to edit your content.
Within the Bluetooth® settings you can access the following functions:
Bluetooth > Start/Close Bluetooth This function allows you to activate or deactivate Bluetooth. To do this, press the key [ ].
Bluetooth > Bluetooth Visibility This option allows you to activate or deactivate the Bluetooth display for other devices. To do this, press the key [ ].
Bluetooth > Paired devices This option allows you to pair an external device to the terminal.
· Add new device: Select this option by pressing the key [ ] or the left selection key [ ]. Once the device is detected, select it using the arrow keys [ ] [ ] and press [ ] or the left selection key [ ] .

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· Device: This option will only appear when there is a device linked to the terminal. Press the key [ ] to unlink it.
Bluetooth > My Bluetooth name This option allows you to rename the device.
Bluetooth > Bluetooth Storage This option allows you to select the Bluetooth storage mode. In the options you can choose between Micro SD or, by default, Telephone. To select one of them, use the arrow keys[ ] [ ] and press [ ] .
Bluetooth > Bluetooth Storage Explanation of Bluetooth functions.

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Settings diagram
Settings Calls Call forwarding Call waiting Restricted call Others Phone Language Restore settings Blocking Connect Network account GPRS service data roaming Select network Network type Show Glow Contrast Backlight Company name Voicemail Service provider Line number Profiles Speed Dial

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Clock Hour Date Format Date format Alarms
Bluetooth Activate/Deactivate Visibility Pair device Name Storage Aid

Troubleshooting
The phone cannot turn on · Be sure to hold down the key [ ] for more than 3 seconds. · Make sure the battery is securely connected to your phone. · Remove the battery, reinstall it and restart your phone. · If the battery is dead, recharge it.
The phone requests PIN code The PIN lock function is activated. Every time you turn on your phone, the PIN must be entered (if you are using your phone for the first time, you must enter the PIN code provided with the SIM card).

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The phone requests PUK The PIN code has been entered incorrectly three times, and the SIM card is now locked. Enter the PUK code provided by your network operator.
Cannot access setup mode To access configuration mode you must press and hold the left selection key [ ] for 2 seconds and enter the correct password. The default terminal password is 2580.
SIM card error · Clean the metal contacts of the SIM card with a clean cloth (do not use a solvent). · The SIM card is not inserted correctly. Insert the SIM card according to the image on the computer. · The SIM card is damaged, contact your network provider.
Network failure You may be located in a weak signal area, move to a place with a stronger signal.
You are out of network service coverage The SIM card is invalid, contact your network provider.
You have entered a number but the call is not made · Make sure you have pressed the key correctly.. · Review call restriction options. Check that it is disabled for the contact number. · Check that the fixed dialing setting is disabled.. · Check that the SIM card is within network coverage. · Your network operator may be experiencing connection problems.

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Call quality is poor · Check the volume. · You are in a weak signal area, such as near tall buildings or in a basement. Move to a location with better signal strength. · Your network operator may be experiencing connection problems.
Your caller cannot reach you · Make sure your phone is turned on and connected to a network. · Make sure the SIM card is not locked. · Check that the SIM card is within network coverage. · Check that you have not set incoming call restriction.
Your interlocutor cannot hear you · Increase the earphone volume · Check that the headset cable is securely connected to the phone.
Standby battery life is too short Standby battery life is related to network settings. You may be in a weak signal area. If the phone cannot receive signals, it will continue to send a paging signal to the network and consume additional power, which shortens the standby time.
The battery needs to be changed · If the battery is not charged properly. · Check that the power cord is connected to the unit to charge the battery efficiently.. · Clean the phone and battery charging contacts with a clean, dry cloth. · Replace the battery or charger if it appears damaged.

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If the above instructions do not help resolve the issue, take note of your phone’s model and serial numbers, details of your warranty, as well as a clear description of the problem. Then contact your supplier’s after-sales service.

Normative
Hereby, CO-COMM Servicios Telecomunicaciones S.L. declares that this product complies with the essential requirements and any other applicable or enforceable provisions of Directive 2014/53/EU (RED Directive), of the European Parliament and of the Council of April 16, 2014.
You can obtain a copy of the declaration of conformity with the aforementioned directive by sending an email message to the address cliente@cocomm.es, adding the word DoC in the Subject line, and specifying the batch number of the product in the body of the message . This product can be used in all EU countries (and other countries following directive 2014/53/EU).
ErP Product Information Hereby, CO-COMM Servicios Telecomunicaciones S.L. declares that this product complies with Directive 2009/125/EC and its implementing standard (EC) Nº1275/2008, modified by (EC) Nº278/2009, (EC) Nº642/2009, (EU) Nº617/2013, (EU ) Nº801/2013 and its implementation standard (EC) Nº278/2009.
The power consumption of the product, while connected to the network, in standby, and with all wireless and physical interfaces connected, is 0.123 W.
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To obtain the information required by regulation (EU) No. 801/2013 that appears on the manufacturers’ free access websites, visit http://www. cocomm.es.
SAR certification information This mobile device complies with guidelines regarding exposure to radio waves.
It is a low power radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves as recommended by international guidelines. These guidelines were established by the International Commission on Non-Ionizing Radiation Protection (ICNIRP), which is an independent scientific organization, and include safety measures designed to ensure the protection of people, regardless of their age or health status.
The Specific Absorption Rate (SAR) is the unit of measurement for the amount of radium absorbed when using mobile devices. SAR tests are performed in standard handling positions, with the phone transmitting at its highest certified power level, however the actual SAR level of the phone in operation is usually well below the maximum value. In general, the closer you are to a base station, the lower the phone’s power.
SAR values may vary, depending on different phone models. To ensure the safety and health of users, the phone is designed and manufactured to meet radio exposure guidelines. The SAR limit recommended by the Council of the European Union for mobile devices used by the general public is 2 W/kg and the highest SAR value for this device, which was tested for use at the ear, is by below the recommended SAR limit.

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Body part

Maximum SAR SAR limit (W/

value (W/kg)

kg)

Band

Body

Extremities –
(0mm separation)

This product complies with Directives 2012/19/EU (WEEE Directive) and 2011/65/EU (RoHS2 Directive) and Regulation (EC) No. 907/2006 (REACH), and carries the symbol for selective treatment of waste electrical and electronics (WEEE). This means that this product must be treated following the European Directive 2002/96/EC when it is recycled or dismantled to minimize its impact on the environment. For more information, please consult your local or regional authorities. Electronic products not included in the selective treatment process are potentially dangerous for the environment and human health, due to the presence of hazardous substances in them. The cost of environmental management of electronic waste has been reflected in the final price of the product, as legally established in the R.D. 208/2005.
The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc.
All other trademarks, product, service and company names mentioned herein are the property of their respective owners.
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Copyright © CO-COMM Servicios Telecomunicaciones S.L. 2021. All rights reserved.
CO-COMM Telecommunications Services S.L. reserves the right to change or modify any information or specifications appearing in this manual without prior notice.
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Copyright © CO-COMM Servicios Telecomunicaciones S.L. 2023
All rights reserved

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