Shark RV2000 / AV2000 Series AI Robot Vacuum User Manual

Shark RV2000 / AV2000 Series AI Robot Vacuum User Manual

QUICK START GUIDE

DOWNLOAD THE SHARKCLEAN™ APP

To stay current on our latest updates and features, DOWNLOAD THE SHARKCLEAN™ APP.

Search “SharkClean” in the app store.

Scan QR code with your phone’s camera to quickly find and download the app

SETUP

STEP-1: PREP YOUR HOME

• Before cleaning, clear cords and remove small obstacles like clothing or toys that are less than 2.8″ tall.
• Open interior doors in rooms you want your robot to clean.

STEP-2: PREP THE ROBOT

• Remove protective film from robot and dock.
• Attach side brushes.

STEP-3: SET UP THE DOCK

• Find a permanent location for the dock, as pictured above, in a central area with a strong Wi-Fi signal.
• Place the dock on bare floor, with its back against the wall.
• Plug in the dock. The Indicator Light will illuminate green when the dock has power.

STEP-4: POWER ON ROBOT

To charge, the Power button on the side of the robot must be in the ON position (I).

STEP-5: CHARGE THE ROBOT

Place robot on dock to charge. The dock indicator light will turn blue and the robot will beep when charging begins.

STEP-6: DOWNLOAD THE APP

Scan QR code on front cover to download the SharkClean app.
NOTE: For more information on connecting your robot, see next page.

STEPS FOR SUCCESS

Before your robot can vacuum, it must complete an Explore Run to map your home.

• This will take less time than a full vacuum run.
• After the Explore Run, there will be an interactive map of your home in the app, and your robot will be ready to clean.

After the explore run is complete, press the Clean button on the robot or in the app to send the robot on its first vacuuming run.

EXPLORE RUN

LIVING WITH YOUR ROBOT

INTERACTIVE MAP

After the Explore Run, the robot will create an interactive map in the app, where you can create rooms and no-go zones.

DOORWAYS AND THRESHOLDS

Your robot can easily climb over most thresholds, but if one is too high, set up a no-go zone in the app to block it off.

AVOID MOVING THE ROBOT OR DOCK

While your robot is cleaning, do not pick it up and move it, or move the charging dock—this will impact the robot’s ability to map your home.

EMPTYING THE DUST BIN

During the first few weeks of use, the dust bin will need to be emptied more frequently, as your robot will now be removing dust and debris from areas that were previously hard to reach. Empty debris and dust into trash.
Remove any debris between the filter and the plastic shield.

Questions? Two Easy Steps If You’re Stuck:
Having trouble connecting to your robot? Call 1-855-460-5425 for robot support. For how-to videos, FAQs, troubleshooting, and tips & tricks visit: sharkclean.com/support

Smart Home Setup
To set up voice control using Google Home or Amazon Alexa, visit sharkclean.com/app for instructions.

CONNECTING THE SHARKCLEAN™ APP AND ROBOT

STEP-1: Create An Account

Open the SharkClean app and set up your account.

STEP-2: Activate Robot Wi-Fi

Hold down Dock and Clean buttons simultaneously until Wi-Fi light ( ) on robot blinks

STEP-3: Select Robot (Apple iOS Only)

• Exit the app and open Wi-Fi settings.
• Select your robot (Ex. Shark_ RVXXX) from the menu.
• Exit settings and return to the SharkClean app.

STEP-4: Connect To Home Wi-Fi

If you have multiple Wi-Fi networks, select the 2.4 GHz network.

STEP-5: Success!

When pairing is complete, the Success screen will appear.

WI-FI TROUBLESHOOTING

• To use the app, your phone must be connected to a 2.4GHz network. The app will not work on a 5GHz network.
• DO NOT use a VPN or a proxy server.
• Make sure Wi-Fi isolation is turned off on the router.

CAN’T CONNECT TO WI-FI?

Restart your phone
Reboot your robot
Press the power button on the side of the ROBOT to the OFF position for 10 seconds. Press it again to turn power back ON.

Reboot your router
Unplug the router power cable for 30 seconds, then plug it back in. Allow several minutes for your router to reboot completely.

© 2020 SharkNinja Operating LLC. SHARK is a registered trademark of SharkNinja Operating LLC. SHARKCLEAN is a trademark of SharkNinja Operating LLC. APPLE, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. APP STORE is a service mark of Apple Inc., registered in the U.S. and other countries. GOOGLE, GOOGLE ASSISTANT, GOOGLE PLAY, the Google Play logo, and Android are trademarks of GOOGLE LLC.

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