4.1 Cu. Ft. Chest Freezer NS-CZ14WH9/NS-CZ14WH9-C User Manual

: June 8, 2024
: Insignia

4.1 Cu. Ft. Chest Freezer NS-CZ14WH9/NS-CZ14WH9-C User Manual

4.1 Cu. Ft. Chest Freezer NS-CZ14WH9/NS-CZ14WH9-C

Before using your new product, please read these instructions to prevent

any damage.

14.1 Cu. Ft. Chest Freezer

Introduction

Congratulations on your purchase of a high-quality Insignia product. Your NS- CZ14WH9 or NS-CZ14WH9-C represents the
state of the art in chest freezer design and is designed for reliable and trouble-free performance.

Important Safety Instructions

4.1 Cu. Ft. Chest Freezer NS-CZ14WH9/NS-CZ14WH9-C

This symbol indicates that dangerous voltage constituting a risk of
electric shock is present within your freezer.

This symbol indicates that there are important operating and
maintenance instructions in the literature accompanying your
freezer.

WARNING

Read these instructions.
Keep these instructions.
Heed all warnings.
Follow all instructions.
Do not use this appliance near water.
Clean only with a damp cloth or sponge using a non-corrosive, neutral detergent. Remove residual detergent with
clear water.
Do not block any ventilation openings.
Install in accordance with the manufacturer’s instructions.
Do not install near any heat sources, such as radiators, heat registers, stoves, or other apparatus that produce heat.
Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one
wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third
prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for
replacement of the obsolete outlet.
Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point
where it exits from the appliance.
Do not attempt to modify or extend the power cord of your freezer.
Unplug your freezer during lightning storms or when it will not be used for long periods of time.
Make sure that the available AC power matches the voltage requirements of your freezer.
Do not handle the plug with wet hands. This could result in an electric shock.
Unplug the power cord by holding the plug, never by pulling the cord.
Refer all servicing to qualified service personnel. Servicing is required when your freezer has been damaged in any way,
such as the power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into your freezer, your
freezer has been exposed to rain or moisture, does not operate normally, or has been dropped.
To reduce the risk of fire or electric shock, do not expose your freezer to rain, moisture, dripping, or splashing, and no
objects filled with liquids should be placed on top of it.
Do not use extension cords or ungrounded (two prong) adapters. If the power cord is too short, have a qualified
electrician install an outlet near your freezer. Use of an extension cord can negatively affect your freezer’s performance.
Your freezer is not intended for use by persons (including children) with reduced physical, sensory, or mental
capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning
use of your freezer by a person responsible for their safety.
Children should be supervised to ensure that they do not play with your freezer.
If the power cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified person,
in order to avoid a hazard.

WARNING

Electric Shock Hazard
Failure to follow these instructions can result in electric shock, fire, or death.

WARNING –Keep ventilation openings, in both your freezer and the built-in structure, clear of obstruction.
WARNING –Do not touch the interior of your freezer with wet hands. This could result in frostbite.
WARNING –Do not use mechanical devices or other means to accelerate the defrosting process, other than those
recommended by the manufacturer.
WARNING –Do not damage the refrigerant circuit.
WARNING –Do not damage the refrigerant tubing when handling, moving, or using your freezer.
WARNING–DANGER —Never allow children to play with, operate, or crawl inside your freezer.
Risk of child entrapment. Before you throw away your old freezer, take off the doors.
Unplug your freezer before carrying out user maintenance on it.
If a component part is damaged, it must be replaced by the manufacturer, its service agent, or similar qualified persons
in order to avoid a hazard.
Follow local regulations regarding disposal of your freezer due to flammable refrigerant and gas. All refrigeration
products contain refrigerants, which under the guidelines of federal law must be removed before disposal. It is the
consumer’s responsibility to comply with federal and local regulations when disposing of this product.
Your freezer is intended to be used in household and similar environments.
Do not store or use gasoline or any flammable liquids inside or in the vicinity of your freezer.
WARNING –Do not use electrical appliances inside the food storage compartment of your freezer, unless they are of the
type recommended by the manufacturer.

Note: If your freezer has been placed in a non-upright or tilted position for any period of time, let your freezer sit upright for 24 hours
before plugging it in.

Grounding requirement

Your freezer must be grounded. Your freezer is equipped with a cord having a grounding wire with a grounding plug. The
plug must be inserted into an outlet that is correctly installed and grounded.
Incorrect use of the grounding plug can result in a risk of electric shock. Consult a qualified electrician or service person if
the grounding instructions are not completely understood, or if doubt exists as to whether your freezer is correctly
grounded.

Features

Package contents

14.1 cubic foot chest freezer
User Guide
Drain plug
Ice shovel
Key

Dimensions

INSIGNIA 14.1 Cu. Ft. Chest Freezer Features

4.1 Cu. Ft. Chest Freezer NS-CZ14WH9/NS-CZ14WH9-C

Setting up your freezer

Before using your freezer

Remove the exterior and interior packaging including the bottom cushions, foam pads, and tape inside your freezer.
Let your freezer stand upright for approximately 4 hours before connecting it to power. This reduces the possibility of a
malfunction in the cooling system from incorrect handling during transportation.
Before putting any fresh or frozen foods in your freezer, let your freezer run for two to three hours. If the ambient
temperature is high, for example in summer, wait four or more hours.
Wash the inside with a damp, warm cloth and a baking soda solution (two tablespoons in a quart of water), then wipe
dry with a dry cloth. Do this periodically to keep your freezer looking new.
When moving your freezer, do not tilt it beyond 45° from upright.

Finding a suitable location

Place your freezer on a floor that is strong enough to support your freezer when it is fully loaded.
Do not install your freezer on carpeting or a rug.
If you use your freezer in a garage, make sure that the ambient temperature is greater than 55° F (13° C).
Your freezer is designed to be free standing and should not be recessed or built-in.
Allow 4 inches (10.2 cm) of space between the sides of your freezer and the surrounding walls, 4 inches (10.2 cm)
between the back of your freezer and the wall, and do not block the top of your freezer. This allows for correct air
ventilation.
If you locate your freezer next to a fixed wall, allow sufficient space on the hinge side for the door to swing open.
Position your freezer away from direct sunlight and sources of heat, such as a stove, heater, or radiator. Direct sunlight
may affect the acrylic coating and heat sources may increase electrical consumption. Extremely cold temperatures may
also prevent your freezer from performing correctly.
Avoid locating your freezer in moist areas.

4.1 Cu. Ft. Chest Freezer NS-CZ14WH9/NS-CZ14WH9-C

Providing the correct power source
Check your local power source. Your freezer requires a 115V, 60Hz power supply.

WARNINGS:
Make sure that:

The power outlet accepts a 3-prong grounding plug. The third prong on the power cord plug grounds your freezer to minimize the
possibility of electric shock. Do not modify the power plug.
DO NOT plug anything else into the same power outlet as your freezer. You may overload the circuit which can cause a fire.
DO NOT use an extension cord. If your freezer is too far from the power outlet, move your freezer or have a electrician install a plug
closer to your freezer.
The power outlet cannot be turned off with a switch or pull string.

4.1 Cu. Ft. Chest Freezer NS-CZ14WH9/NS-CZ14WH9-C

Notes: After you plug in your freezer, the power indicator lights red and the compressor starts running. You may hear liquid and gas noises coming from the refrigeration system, which is normal.

Using your freezer

The storage life of frozen foods varies. You should use the food before the recommended storage time expires.
Place frozen food into your freezer as quickly as possible after purchase. If there are instructions on the packaging, carefully
follow these instructions regarding storage times.
Prepackaged, commercially-frozen food should be stored in accordance with the frozen food manufacturer’s instructions
for a three-star frozen food storage compartment or home freezer.
Storage baskets are provided for the organization of odd-shaped items. To reach other packages in the freezer, just slide
the basket to one side or lift it out.

Note: If the power fails, food in your freezer will stay frozen for several hours, even in summer. During a power failure, do not open the
door more than you have to and do not add new food.

Plug in your freezer. Wait for 30 minutes, then open the freezer door to determine if your freezer is working correctly.
When your freezer is plugged into a power outlet, it runs continuously.
Wait two to three hours before putting food into your freezer. If the room temperature is high, wait four or more hours.
Turn the control knob to adjust the temperature.

4.1 Cu. Ft. Chest Freezer NS-CZ14WH9/NS-CZ14WH9-C

Notes:

The highest number is the coldest temperature setting, while the lowest number is the warmest temperature setting.
You may need to adjust the temperature based on the ambient room temperature. If the room temperature is high, (for example, in
summer) lower the freezer temperature. If the room temperature is low, (for example, in winter) raise the freezer temperature.
You may need to adjust the temperature based on how much food is in your freezer.
If your freezer is unplugged or loses power, you must wait five minutes before restarting it. Your freezer will not start if you attempt
to restart it sooner.
If the power fails, unplug your freezer, then wait until the power is back to normal before you plug it in.
Large amounts of food lower the cooling efficiency of your freezer.
Do not put bottled food or drinks in your freezer.
Temperature settings may vary slightly.

Defrosting your freezer

For your freezer to operate most efficiently and with minimum energy consumption, it should be defrosted when the frost
on the freezer walls is .25 inches (6.4 mm) or more thick. Defrosting usually takes a few hours. Leaving the top open speeds
up the process.

Note: To prevent damage to your freezer, do not use a sharp utensil (like a knife) to remove thick layers of ice or frost.

Unplug your freezer.
Remove all food from your freezer, then place the food into containers that will prevent it from melting or thawing.
Place a shallow pan under the drain outlet, then remove the inner drain plug from inside your freezer.
Pull the drain out until the water spout can be seen.
Twist the drain clockwise until the arrow points downward, then let your freezer defrost.
To speed the defrosting, you can:
• Place a fan blowing on its highest speed right over the freezer. The ice will melt faster. After the ice melts, use
towels to wipe up excess water, then use the fan to speed drying.
• Place containers with hot water inside the freezer.
When your freezer is defrosted, wipe the inside with a dry towel, then clean the interior of the freezer.
Twist the drain counterclockwise until the arrow points upward, then push the drain back into your freezer
Reinstall the inner drain plug.
Plug your freezer into the power outlet, then put the food back into your freezer.

Notes:

DO NOT use sharp or pointed objects, such as knives or forks, to remove frost.
NEVER use hairdryers, electrical heaters, or other electrical appliances to defrost your freezer.

Cleaning your freezer

Your freezer is designed for year-round use with only minimal cleaning and maintenance. We recommend that you do the
following every time you clean it to keep your freezer running odor-free and efficiently:

Note: To prevent damage to the finish, do not use gasoline, benzine, thinner, or other solvents, and do not use abrasive cleaners.

Unplug your freezer from the power outlet.
Remove all food.
Wash the storage basket with a mild detergent solution.
Wash the inside with a damp, warm cloth soaked in a solution of one quart of lukewarm water to two tablespoons of
baking soda.
Dry the inside and outside with a soft cloth or towel.
Make sure that you keep the door gasket (seal) clean so that the door seals tightly. This helps your freezer run
efficiently.

Storing your freezer

Unplug your freezer from the power outlet.
Remove all food.
Clean your freezer.
Leave the door open slightly to avoid possible formation of condensation, mold, or odor.

Note: Use extreme caution with children. Make sure that children cannot access your freezer.

Moving your freezer

Unplug your freezer from the power outlet.
Remove all food.
Securely tape down all loose items inside your freezer.
Tape the door shut.
Make sure that your freezer does not tilt more than 45° upright during transportation.

Tips on saving energy

Locate your freezer in the coolest area of the room, away from heat producing appliances or heating ducts and out of
direct sunlight.
Let hot foods cool to room temperature before placing them in your freezer. Overloading your freezer forces the
compressor to run longer. Foods that freeze too slowly may lose quality or spoil.
Wrap foods correctly and wipe containers dry before placing them in your freezer. This cuts down on frost build-up
inside your freezer.
Do not line the freezer storage basket with aluminum foil, wax paper, or paper toweling. Liners interfere with cold air
circulation and make your freezer less efficient.
Organize and label food to reduce door openings and extended searches. Remove as many items as needed at one
time, and close the door as soon as possible.

Troubleshooting

PROBLEM	SOLUTION
My freezer does not work.

Make sure that your freezer is securely plugged into a working
outlet.
Make sure that your power source has the correct voltage. Your
freezer’s voltage rating is on a label on the back of your freezer.
Check the house fuse or circuit breaker box and replace the fuse
or reset the circuit breaker.
If a power failure occurs, the freezer turns off. Wait until the
power is restored.

The freezer has a bad odor.|

Make sure that all food with a strong odor (like onions) is
wrapped or stored in airtight packaging.
Certain containers and wrapping materials (such as paper, foil,
or plastic) can cause odors. If you think this might be the case,
try using different containers or a different brand of wrapping
material.
Check for spoiled food and remove it.
Clean the inside of your freezer. See Cleaning your freezer on
page 10.

The freezer door does not close
completely.|

Make sure that no food packages are in the way.
Make sure that the door gasket (seal) is clean. See Cleaning your
freezer on page 10.
If the door gasket does not seal, try heating then cooling the
seal. You can use an electric hair dryer to heat the seal.
Make sure that your freezer is level.
Make sure that the storage basket is in the proper position.

The freezer door is hard to open.|

When you open the freezer door, warm air rushes inside. When
you close the door, the warm air rushes to the condenser which
causes a vacuum. This causes the door to be hard to open for
about 10 to 15 seconds after closing.
If the door is hard to open at other times, try rubbing paraffin
wax or petroleum jelly along the edges of the entire gasket.
Paraffin wax is used for canning and is safe for use around food.

The compressor runs for a long
time or turns on and off
frequently.| The compressor runs longer if:

The room temperature is high.
You just added a large amount of food. Wait for the food to
freeze, then check again.
You open and close the door frequently.
The door gasket is dirty. Clean the gasket. See Cleaning your
freezer on page 10.
Your freezer has been disconnected for a period of time. Wait for
your freezer to cool (about four hours) before adding food.
You have the temperature set too low. Set the control knob to a
higher temperature.

The freezer makes unusual noises
or vibrations.|

Metal parts expand and contract as the temperature changes.
This is normal.
When the refrigerant is circulating throughout the system, your
freezer may make noises. This is normal.
Remove items from the top of your freezer.
Make sure that your freezer is level.
If your freezer is touching walls, move it away from the walls.
Make sure that the baskets are installed correctly.

The outside of the freezer is hot.| Heat dissipation from the condenser may make the outside feel hot.
This is normal and happens if:

The room temperature is high.
You have too much food in your freezer.
You open and close the door excessively.

Water condenses on the outside
of the freezer.|

Condensation on the exterior surface and door seal is normal
when the room humidity is high.
When you open the door, warm, moist outside air meets the
cold dry air inside your freezer.
This is normal. Just wipe off the condensation with a clean towel.

Specifications

Dimensions (W × D × H)	53.7 x 28.7 x 32.9 in. (136.5 x 73.0 x 83.5 cm)
Weight	126.8 lbs. (57.5 kg)
Power requirements	115V ~ 60Hz
Power cord length	5.6 ft. (1.7 m)
Temperature control knob	OFF

MIN–MAX: 10.4°F ~ -11.2°F (-12°C ~ -24°C)
Note: Temperatures may vary slightly.
Certifications| UL and DOE
Estimated annual operating cost| $34 USD

ONE-YEAR LIMITED WARRANTY

Definitions:
The Distributor* of Insignia branded products warrants to you, the original purchaser of this new Insignia-branded product (“Product”), that the
Product shall be free of defects in the original manufacturer of the material or workmanship for a period of one (1) year from the date of your purchase
of the Product (“Warranty Period”).
For this warranty to apply, your Product must be purchased in the United States or Canada from a Best Buy branded retail store or online at
www.bestbuy.com or www.bestbuy.ca, and is packaged with this warranty statement.

How long does the coverage last?
The Warranty Period lasts for 1 year (365 days) from the date you purchased the Product. Your purchase date is printed on the receipt you received
with the Product.

What does this warranty cover?
During the Warranty Period, if the original manufacture of the material or workmanship of the Product is determined to be defective by an authorized
Insignia repair center or store personnel, Insignia will (at its sole option): (1) repair the Product with new or rebuilt parts; or (2) replace the Product at
no charge with new or rebuilt comparable products or parts. Products and parts replaced under this warranty become the property of Insignia and
are not returned to you. If service of Products or parts are required after the Warranty Period expires, you must pay all labor and parts charges. This
warranty lasts as long as you own your Insignia Product during the Warranty Period. Warranty coverage terminates if you sell or otherwise transfer the
Product.

How to obtain warranty service?
If you purchased the Product at a Best Buy retail store location, please take your original receipt and the Product to any Best Buy store. Make sure that
you place the Product in its original packaging or packaging that provides the same amount of protection as the original packaging. If you purchased
the Product from a Best Buy online web site (www.bestbuy.com or www.bestbuy.ca), mail your original receipt and the Product to the address listed
on the web site. Make sure that you put the Product in its original packaging or packaging that provides the same amount of protection as the
original packaging.
To obtain warranty service, in the United States call 1-888-BESTBUY, Canada call 1-866-BESTBUY. Call agents may diagnose and correct the issue over
the phone.

Where is the warranty valid?
This warranty is valid only in the United States and Canada at Best Buy branded retail stores or websites to the original purchaser of the product in the
county where the original purchase was made.

What does the warranty not cover?
This warranty does not cover:

Food loss/spoilage due to failure of refrigerator or freezer
Customer instruction/education
Installation
Set up adjustments
Cosmetic damage
Damage due to weather, lightning, and other acts of God, such as power surges
Accidental damage
Misuse
Abuse
Negligence
Commercial purposes/use, including but not limited to use in a place of business or in communal areas of a multiple dwelling condominium or
apartment complex, or otherwise used in a place of other than a private home.
Modification of any part of the Product, including the antenna
Display panel damaged by static (non-moving) images applied for lengthy periods (burn-in).
Damage due to incorrect operation or maintenance
Connection to an incorrect voltage or power supply
Attempted repair by any person not authorized by Insignia to service the Product
Products sold “as is” or “with all faults”
Consumables, including but not limited to batteries (i.e. AA, AAA, C etc.)
Products where the factory applied serial number has been altered or removed
Loss or Theft of this product or any part of the product
Display panels containing up to three (3) pixel failures (dots that are dark or incorrectly illuminated) grouped in an area smaller than one tenth
(1/10) of the display size or up to five (5) pixel failures throughout the display. (Pixel based displays may contain a limited number of pixels that
may not function normally.)
Failures or Damage caused by any contact including but not limited to liquids, gels or pastes.
REPAIR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE REMEDY FOR BREACH OF WARRANTY. INSIGNIA SHALL NOT BE
LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT,
INCLUDING, BUT NOT LIMITED TO, LOST DATA, LOSS OF USE OF YOUR PRODUCT, LOST BUSINESS OR LOST PROFITS. INSIGNIA PRODUCTS MAKES NO
OTHER EXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT, ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING, BUT NOT
LIMITED TO, ANY IMPLIED WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN
DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE WARRANTY
PERIOD. SOME STATES, PROVINCES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE
LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY
FROM STATE TO STATE OR PROVINCE TO PROVINCE.
Contact Insignia:
For customer service please call 1-877-467-4289
www.insigniaproducts.com
INSIGNIA is a trademark of Best Buy and its affiliated companies.
Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richfield, MN 55423 U.S.A.
©2018 Best Buy. All rights reserved.
Made in China