Shark IQ Robot App Installation Manual

QUICK START GUIDE

To stay current on our latest updates and features,

DOWNLOAD THE SHARKCLEAN™ APP.
Search “SharkClean” in the app store.

Scan QR code with your
phone’s camera to quickly find
and download the app

CONNECTING THE SHARKCLEAN™ APP AND ROBOT

Search SharkClean in the app store
and download to get started.

• Open the SharkClean app and set up your account.

• Hold down Dock and Clean buttons simultaneously until
  Wi-Fi light ( ) on robot blinks.

• Exit the app and open Wi-Fi settings.

• Select your robot (Ex. Shark_ RVXXX) from the menu.

• Exit settings and return to the SharkClean app.

• If you have multiple Wi-Fi networks, select the 2.4 GHz network.

• When pairing is complete, the Success screen will appear.

• To use the app, your phone must be connected to a 2.4GHz network. The
  app will not work on a 5GHz network.

• DO NOT use a VPN or a proxy server.

• Make sure Wi-Fi isolation is turned off on the router.

© 2020 SharkNinja Operating LLC. BOTBOUNDARY, SHARK and SHARK IQ ROBOT are registered trademarks of SharkNinja Operating LLC. SHARKCLEAN, and SHARK IQ ROBOT SELF-EMPTY are trademarks of SharkNinja Operating LLC. APPLE, the Apple logo, and iPhone
are trademarks of Apple Inc., registered in the U.S. and other countries. APP STORE is a service mark of Apple Inc., registered in the U.S. and other countries. GOOGLE, GOOGLE ASSISTANT, GOOGLE PLAY, the Google Play logo, and Android are trademarks of GOOGLE LLC.
RV1100SRCA_QSG_E_MP_Mv1

OPTIMIZING YOUR HOME FOR CLEANING

Clear cords and remove small objects like toys,
clothing, or drapes from floors. Open interior doors
where you want your robot to clean.

Use the BotBoundary® strip included in the box to
keep your robot out of the areas you would like it
to avoid:

• Near power cords or phone chargers that may
  become tangled

• In front of high thresholds

SETUP

• Remove protective film from robot and base.
• Attach side brushes.
• The power button on the side of the robot must be
  in the (I) ON position.

Find a permanent location for the base. Place it
with its back against a wall, in an area with a good
Wi-Fi signal. Remove any objects that are closer
than 1 m from either side of the base, or closer than
1.5 m from the front. For best results, set up base
on hard floor, or on the SharkMat.

• Plug cord into electrical outlet.
• Make sure the power switch on the back of the
  base is in the ON position.
  The Indicat

Place robot on base to charge for 6 hours. Power button must be in the (I) ON position and the
robot must be aligned correctly, with its back side against the base. When charging begins, the robot
will BEEP and the DOCK light will turn BLUE.
NOTE: Robot will empty during first docking.

WHAT TO EXPECT

As your robot learns your home, you may need to make some small adjustments to optimize performance.

While your robot is cleaning, DO NOT pick it up and move it, or move the charging base—this will
impact the robot’s ability to map your home.

Your robot will improve its map with each run, so run
it frequently to get the best map.

Your robot has a hard time navigating your home in the dark. Run your robot in well-lit conditions. If you run your robot at night, make sure to keep the lights on in the rooms to be cleaned.

Your robot can easily climb over most thresholds,
but if one is too high, block it off with a
BotBoundary® strip.

Search “SharkClean” in the app store. Some of the
exclusive features in the app:

• Build an interactive map of your home.

• Select specific rooms to clean from the
  interactive map.

• Control your robot from anywhere.

CAN’T CONNECT TO WI-FI?
Restart your phone
Reboot your robot

• Make sure the power switch on the back of the
  BASE is in the ON position.

• Press the power button on the side of the ROBOT
  to the OFF position for 10 seconds. Press it again
  to turn power back ON.
  Reboot your router

• Unplug the router power cable for 30 seconds,
  then plug it back in. Allow several minutes for
  your router to reboot completely.

Questions? Two Easy Steps If You’re Stuck:
Having trouble connecting to your robot? Call
1-888-228-5531 for robot support.
For how-to videos, FAQs, troubleshooting, and tips
& tricks visit: sharkclean.com/support
Smart Home Setup
To set up voice control using Google Home or
Amazon Alexa, visit sharkclean.com/app for
instructions.

Read More About This Manual & Download PDF:

Shark IQ Robot App Installation Manual – Optimized PDF
Shark IQ Robot App Installation Manual – Original PDF

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