How to Reset DirecTV Box
- June 8, 2024
- DirecTV
Table of Contents
Reset your DIRECTV receiver
Learn how to reboot your receiver to fix DIRECTV service issues.
DETAILED STEPS
Restart your receiver
There are a few ways to reset your receiver. You can press the reset button, unplug it, or restore it to factory settings.
Method 1: Press the reset button
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Locate the reset button. On most DIRECTV receivers, there is a small red button located inside the access card door. With others, the button is on the side of the receiver.
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Press the red button, then wait for your receiver to reboot.
Note: To reset a Genie Mini you need to restart the main Genie too.
Resetting your DIRECTV Genie and Genie Mini restores local channels.
Method 2: Unplug your receiver
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Unplug your receiver’s power cord from the electrical outlet, wait 15 seconds, and plug it back in.
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Press the Power button on the front panel of your receiver. Wait for your receiver to reboot.
Method 3: Restore your receiver to factory settings
Customized preferences, playlists, and favorites are all removed with this
method.
- Press and hold the blue DIRECTV power button on the front of your receiver.
- Release after twenty seconds.
If you’re still having trouble, try refreshing your service. Go to [My Equipment & Features](https://www.att.com/olam/passthroughAction.myworld?actionType=DIRECTVMyEquipmentRedirect "Link opens in a new window.") and select Refresh my service. A brief service interruption occurs as the service reboots.
Contact AT&T if you’re still experiencing issues.