CTA Distributors End User Manual

CTA Distributors End User Manual

Application Overview

The new web application CTA Distributors was developed to replace the old login/registration and account security system for the CT US Distributors Site located at http://www.emersonct.com/signin/intro_new09.asp . The new system will be used by two types of users, CT US Distributors and Administrators. Opposed to the way the old administration site worked, in this new system is more integrated, meaning both distributors and administrators will login to the same web application but will receive different options depending on their roles. After logging in to the system users will be able to access the Distributors Site, otherwise access will be restricted. Users that don’t have the rights or users that don’t have an account can request one, which will then be looked over by an administrator. The administrator will then decide whether to grant or refuse access.

Using the CTA Distributors Web Application

CTA Distributors Home Page Overview

After accessing the main web page of the application CTUSA_Home.aspx (Fig 1.0) users will be greeted with an email look-up option. Or they can just jump to the login control to login, to the registration page to register a new account or access the forgotten password page to request a reset of their password.

Fig 1.0 The CTA Distributors Home Page

The Home Page in more detail

Email Look-up:

Users are able to perform a look-up on email addresses to see if there are distributor accounts associated with those email addresses. This was designed for ease of use for users that are new to the system. Users first need to fill in the email in the email textbox, and then click on the “ Check ” link (A))

Login:

Users that already have accounts, distributor or administration accounts, can proceed to the login control where they can login using their email and password. To login users need to fill in their credentials (B) in the login control, and then click on the “Login” link. If the credentials are not entered correctly login will not be permitted.

If users click the “ Keep me signed in ” checkbox the application will remember their session, so if they close the browser without logging out, and later return to the distributor site, they will already be logged in.

Registration:

Users that don’t have an account can register for a distributor account which will then go through the approval/rejection process, done by an administrator. The administrator will approve the new account or reject it, normally with a reason for the rejection being provided. Access to the registration page can be gained by clicking on either the “ New users please register here ” link (C)) or by clicking on the “Registration” link in the top control(F)). The registration page will be  covered in more detail later on in this documentation

Password Recovery:

Users that have an account but have forgotten their password can use the password recovery functionality to receive a new password. This can be accessed by clicking on the “Forgot your Password?” link (D)) or by clicking “ Password Recovery ” link in the top control. The password recovery process will be detailed later on.

Help:

The application features a short help page, with links to this end-user documentation.

The Registration Page Overview

Users that don’t currently own a distributor account can register their personal information and request a distributor account. An administrator will then go over the account application and decide whether to approve or reject the account. Should the account be rejected a reason for the refusal is usually supplied. Users that apply for an account can login, but if their account hasn’t been approved yet or has been rejected, they will not be able to access any other feature of the application, besides basic functions. The distributor content will be unavailable, until they get approved.

The Registration Page in more detail

The user has to fill in most of the fields on the registration page, and most of them are self explanatory (A)). But some pointers are good to bear in mind. The email has to be specified in a valid email format. The password has to be of the specified complexity and must contain alpha-numeric characters and at least one non-alpha-numeric character. Any other errors or invalid information will be brought to the attention of the user when trying to register the account by clicking on the “Create User” link (A)).
If the email is already associated with a distributor account users will be prompted to head to the login page.

Note: The Downloads or Software Registration websites share the same login credentials with the CTA Distributors website, so if the email is already associated with one of those sites, please proceed to login and then request distributor status. For more information on requesting distributor status please see 1.7. The Distributor Site – logging in with an unapproved/rejected account

Fig3.0 The CT USA Registration Page

If the account registration is successful an email will be sent to the administrators informing them about your account application. Please allow some time for the administrators to process your application. After an administrator has approved or rejected the account, the user will receive an email informing him about the decision.

Password Recovery Overview

Users that have forgotten their passwords and want to have a new one sent to them can do so by accessing the “Password Recovery” link. This will take them to the password recovery control (A) ), where users can enter their email address and a new password will be sent to them by email. Users are then recommended to go ahead and login and change their password from the generated one to a personal one

Fig4.0 The CTA Password Recovery

The Distributor Site – logging in with an approved account

After a user logs in with an approved account he is taken to the first distributor content page. From here he can access any other content page, but also access other user control pages like the Change Password page or the My Account page, where he can view and edit account information.

Distributor Content

While logged in a distributor can access all distributor content (A)), ranging from web pages to pdf files to archives. Otherwise these resources are unavailable to the general public. As seen from the main pages of the application, there is a bottom link control with shortcuts to different site pages (C)). The user controls can be accessed by clicking on the links in the top link control. (B)). As a side note, the top link control, containing links to My Account, Change Password, etc will always remain accessible throughout the site. The same applies to the bottom link control.

Home: this link will take you to the main content page of the distributor site
My Account: this link will take you to the user details control
Change Password: this will take you to the change password control

My Account

Accessing the “My Account” link will take you to the user details page. Here distributors can see and update their distributor information by editing the textbox and drop-down-list controls (A) B)), and finally pressing the “Save User Details” button. (C))

Change Password Page

The change password control (A)) is used to change the password of a currently logged in user. Also, attention must be given to the new password as it must respect the complexity requirements noted below the control. (B)).

The Distributor Site – logging in with an unapproved/rejected account

If the user logs in without having their account approved, they will not have access to any of the distributor content. They will receive a message informing them that their application is currently under review and that they will receive an email when an administrator considers their application (A)). If the administrator approves the application they will then have access to the site. Otherwise they won’t, but will be able to re-request access after logging in and clicking the “Request Access” link (B)), and the administrator will again approve or reject.

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