Register Netgear Device for Warranty
- June 8, 2024
- NETGEAR
Table of Contents
How do I register my NETGEAR device?
To register your NETGEAR product, go to http://my.netgear.com.
Why should I register?
If you do not register your NETGEAR product, you will miss these benefits:
- We’ll let you know when new firmware is available, including updates that enhance your security
- Get personalized advice more quickly from NETGEAR experts
- Join the NETGEAR family and get exclusive offers tailored to you
I am getting a message “You must enter a valid serial number” when trying to register WNR2020 or WNR614…
Make sure that you are entering the serial number from the product label, and not the MAC address of WNR2020 or WNR614. Sometimes the product label can be confusing and we’ll make changes on the labeling to avoid this issue.
Do I have to register my device in order for it to work?
No; your device will work even if you do not register, but you will not be able to open a support ticket with our technical support team unless you register. If you have not registered, you can still download firmware updates and manuals, and search the technical knowledge base, on the NETGEAR support website : http://support.netgear.com
How does NETGEAR use my registered information?
NETGEAR uses your registered information to:
- validate support eligibility and hardware warranty
- assist in the support of your home network
- gather general consumer demographics
I am having trouble registering at or logging into my.netgear.com…
Send email to [email protected] with:
- the subject line “ Problem with my.netgear.com “
- the description of the issue you are experiencing
- your full name and contact information
Our Customer Service team will gladly work to resolve your problem!
I made a mistake entering my serial number or email address when registering…
Send email to [email protected] with:
- the subject line “ Correcting registration information “
- a description of your issue
- your NETGEAR customer number OR your full name and contact information
- the product model and serial number
My product does not have a serial number – how do I register it?
(Applies to Home products only. Does not apply to ReadyNAS storage products)
If your product does not have a serial number, it has been refurbished. The serial number is not required to register your product. Send email to [email protected] with:
- the subject line “ Register a refurbished product “
- Product name
- Your NETGEAR customer number or full contact information