Bissell 1311, 1312 Series Bolt ION 2-in-1 Cordless Vacuum User Guide

BOLT® ION
2-IN-1 CORDLESS VACUUM

1311, 1312  SERIES

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING YOUR VACUUM.

Unplug from outlet when not in use and before conducting maintenance. When using an electrical appliance, basic precautions should be observed, including the following:

WARNING TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:

» Do not use outdoors or on wet surfaces.
» Do not allow to be used as a toy.
» Close attention is necessary when used by or near children.
» Do not use for any purpose other than described in this User’s Guide.
» Use only manufacturer’s recommended attachments.
» Do not use with damaged cord or plug.
» If the appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, have it repaired at an authorized service center.
» Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.
» Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
» Do not handle charging base, including plug and charging base terminal with wet hands.
» Do not charge the unit outdoors.
» Use only the charger supplied by the manufacturer to recharge.
» Do not incinerate the appliance even if it severely damaged.  The batteries can explode in a fire.
» Do not put any object into the opening.
» Do not use with any opening blocked.
» Keep openings free of dust, lint, hair, and anything that may reduce airflow.
» Keep hair, loose clothing,  fingers, and all parts of body away from openings and moving parts.
» Use extra care when cleaning stairs.
» Do not pick up flammable materials (lighter fluid, gasoline, kerosene, etc.) or use in the presence of explosive liquids or vapors.
» Always turn off this appliance before connecting or disconnecting the motorized nozzle.
» Do not pick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.).
» Do not use vacuum cleaner in an enclosed space filled with vapors given off by oil base paint, paint thinner, some moth-proofing substances, flammable dust, or other explosive or toxic vapors.
» Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc.
» Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
» Do not use without dust cup or filters in place.
» Use only on dry, indoor surfaces.
» Keep appliance on a level surface.

SAVE THESE INSTRUCTIONS FOR FUTURE USE

This model is for household use only.

Thanks for buying a BISSELL vacuum
We’re glad you purchased a BISSELL vacuum. Everything we know about floor care went into the design and construction of this complete, high-tech home cleaning system.

Your BISSELL vacuum is well made, and we back it with a limited

two-year warranty. We also stand behind it with a knowledgeable, dedicated Consumer  Care department, so, should you ever have a problem,  you’ll receive fast, considerate assistance.

My great-grandfather invented the floor sweeper in 1876. Today, BISSELL is a global leader in the design, manufacture, and service of high-quality homecare products like your BISSELL vacuum.

Thanks again, from all of us at BISSELL.

Mark J. Bissell
Chairman & CEO

Product View

1. Power/Brush Roll On/Off/Suction Power Control/EdgeReach

2. 2-Way Folding Handle Release

3. Hand Vacuum Power Button

4. Dirt Cup Release

5. Charging Light Indicator

6. Detachable Hand Vacuum

7. Dirt Cup

8. Washable  Filter Cup

9. Swivel Head

10. Crevice Tool with Dusting Brush

11. Charging Adapter Plug

12. Charging  Base

10

11

12

WARNING
Plastic film can be dangerous. To avoid the danger of suffocation, keep away from babies and children.

WARNING
Do not plug in your vacuum cleaner until you are familiar with all instructions and operating procedures.

WARNING
To reduce the risk of electric shock, turn the power switch off and disconnect the plug from the electrical outlet before performing maintenance or troubleshooting checks.

Assembly

No tools are required for assembly; simply insert foot into the body of the unit until you hear a click.

****WARNING
Do not plug in your vacuum cleaner until you are familiar with all instructions and operating procedures.

Charging
1. Insert the charging adapter plug into the charging port on the back of the unit or the bottom of the charging base.
2. Plug the adapter into the wall outlet. If using the charging base, place the unit onto the base. The power LED lights will illuminate when charging. Charge the unit completely for 4 hours prior to first use.
NOTE : The adapter may become warm during charging – this is normal. The unit can remain plugged in even when the charge is complete.
3. When the unit is fully discharged, approximately 4 hours of charging is required for the battery to regain full capacity.
NOTE : You can store up to 3 tools on the charging base.

Charging

Battery Status

|

LED Color

|

Light Behavior

100%

|

Blue

|

3 solid lights for 10 min.,

then flashes once per minute

66-99%

|

Blue

|

2 lights on, 1 light blinking

33-65%

|

Blue

|

1 light on, 1 light blinking

10-32%

|

Blue

|

1 light blinking

0-9%

|

Red

|

1 light blinking quickly

Operations

Control buttons
The power button is located on the top of the handle. Settings include:

a. Power Icon = On/Off
b. Brush Icon = Brush On/Off c. Suction Icon = Normal/High d. EdgeReach = On/Off

c. Suction Icon = Normal/High
d. EdgeReach = On/Off

Using your cordless vacuum
1. Push the power button ON.
2. Push brush button on to easily clean hard floors, low pile carpet, and area rugs.
3. Use a suction button to control the power of the suction.

**WARNING
Do not operate cleaner with damp or wet filters or without vacuum bags and all filters in place
2-way folding handle**
This feature is great for cleaning under couches, beds, and other hard-to- reach areas.
1. To release, pull trigger located on the back of the handle to bend handle forward for cleaning under furniture.
2. For space saving storage, pull trigger to bend handle backward.

Operating edgeReach™
This feature is a great way to clean along edges and into corners and along your baseboard.
1. To activate, press the edgeReach™ button on the handle.
2. Glide cordless vacuum along edges and corners to allow the focused suction to do its work.

Cleaning with the removable hand vacuum
1. Remove hand vacuum by pulling the hand vacuum directly out of the unit.
2. The power button is located on top of the grip area. Push ON to start cleaning.
3. Easily clean messes on furniture, stairs, and other hard to reach areas.
4. To use hand vacuum accessories, insert the end of the tool into the end of the hand vacuum prior to turning hand vacuum ON.
5. When done cleaning, turn power OFF and remove hand vacuum accessory and place back in unit.

Tip » Accessories can be combined together or used individually.

Maintenance & Care

To maintain maximum cleaning performance, the following maintenance steps must be performed:
** WARNING**
To reduce the risk of electric shock, turn power switch off and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks.

Emptying the  dirt cup

Dirt  cup should be emptied before debris reaches the FULL line  on cup.
1. Turn power OFF and remove hand vacuum from unit, by pulling the hand vacuum directly out of the unit.
2. Hold hand vacuum vertically and depress the release button to release dirt cup.
3. Grasp filter tabs and pull  vertically to remove filter cup and empty dirt into waste container.
4. Replace filter back into the dirt cup and attach dirt cup to hand vacuum until it snaps securely in place.

Cleaning or replacing the filter
The key to maximum performance is having a clean filter. Cleaning the filter after each use will help your vacuum operate at peak efficiency. Use only genuine BISSELL  model number 1311 & 1312 replacement filters in your BISSELL  vacuum. To purchase visit www.BISSELL.com or call 1-800-237-7691.

To clean filter:

1. Turn power OFF.
2. Remove the dirt cup from the hand vacuum, as directed in step 1 “Emptying the dirt cup”.
3. Remove filter cup assembly by pulling out of dirt cup.  Then twist cloth filter out by twisting counterclockwise. Tap filters  against waste    basket removing any visible dirt.
4. Replace filter back into the washable filter cup then turn clockwise to lock into place.

5. Attach washable filter cup back into the dirt cup and attach to hand vacuum until it snaps securely in place.

NOTE : After heavy usage, you may  clean the filter and filter cup by washing it gently by hand  in warm  water and mild dish detergent. Rinse thoroughly and make certain it is completely dry before replacing it.

Brush roll maintenance
To remove brush roll for cleaning:
1. Turn power OFF. Turn unit over to access the brush roll.
2. Slide down the lock tab and pull up the brush roll gate.
3. To remove brush roll, simply lift the brush out of the brush chamber. Clean off hair or other debris from brush roll.
4. Place cleaned brush roll back into foot of unit by aligning the brush roll end to the brush driver.
5. Replace the lock tab by pushing brush roll gate into place and slide up the lock tab to secure it.

Brush roll reset:
If larger debris becomes lodged in the foot of the unit and the brush roll shuts off, turn the unit off and remove the obstruction. Wait approximately 15 seconds  for the motor to cool down before turning back on. Brush will function again after allowing time to cool down.

Disposal of batteries
If your Bolt Ion  Series is to be disposed of, the batteries should be removed and disposed of properly.

1. IMPORTANT: Unplug Charger.
2. Remove hand vac from unit and remove dirt cup from handle.
3. Remove (2)  Phillips head screws and remove the lens from the hand vacuum.
4. Remove (2)  Phillips head screws from the hand vacuum cover.
5. Lift off the hand vacuum cover.
6. Take out push rod.
7. Remove (5) Phillips head screws from the side of the hand vacuum.
8. Remove the entire battery assembly from the cover.
9. Cut wires from the PCB  and wrap the wire ends with insulation tape.
10. Keep Battery Pack together – DO NOT separate individual batteries. For specific disposal instructions of batteries, please contact RBRC (Rechargeable Battery Recycling Corporation) 1-800-822-8837 or visit www.rbrc.com.
11. Discard remainder of product

CAUTION : Disconnecting the  battery will destroy the  appliance and invalidate the  warranty.

****WARNING To reduce the risk of electric shock, turn power switch off and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks.

WARNING This product contains Lithium Ion rechargeable batteries. According to Federal and State regulations, removal and proper disposal of Lithium  Ion batteries is required. For removal of the batteries in your Bolt Ion, see instructions on this page.

Troubleshooting

WARNING To reduce the risk of electric shock, turn the power switch off and disconnect the plug from the electrical outlet before performing maintenance or troubleshooting checks.

Problem

| Possible causes|

Remedies

---|---|---
Vacuum won’t turn on| Battery isn’t fully charged| Charge battery. Follow charging  battery instructions on page 5
Wrong charger being used| Be sure to use only the charger supplied with your product. The label on the detachable hand vacuum will list which charger can be used.
Brush roll  not turning| Brush roll is jammed| Remove obstruction. Follow instructions on page 8
Brush roll needs to be reset| Follow instructions on page 8
Broken brush roll belt| Visit www.bissell.com or call 1-800237-7691 to order replacement parts.
Vacuum cleaner  has low suction| The dirt container is full| Empty dirt container
Dirt container is not installed Properly| Position container correctly and snap firmly into place
Foot is loose| Make sure foot is fully inserted into body of unit
Filters need cleaning| Follow filter instructions on page 7
Filters need replacing| Visit www.bissell.com or call 1-800237-7691 to order replacement filters
Clog or obstruction in foot area| Detach foot from main body and examine and remove clog  from ports
Visible dirt escaping from cleaner| Dirt container is full of debris| Empty dirt container
Filter is missing or installed Incorrectly| Check filter for correct installation
Dirt container installed incorrectly| Position container correctly and snap firmly into place
Vacuum won’t Charge| Not the correct charger| Use only the charger that comes with the machine

Please do not return this product to the store.
Other maintenance or service not included in the manual should be performed by an authorized service representative. Thank you for selecting a BISSELL product.
For any questions or concerns, BISSELL is happy to be of service. Contact us directly at 1-800-237-7691.

Warranty

This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state. If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELL Consumer Care by E-mail, telephone, or regular mail as described below.

Limited Two-Year Warranty
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product BISSELL will repair or replace (with new or remanufactured components or products), at BISSELL’s option, free of charge from the date of purchase by the original purchaser, for two years any defective or malfunctioning part. See information below on “If your BISSELL product should require service”.

This warranty applies to products used for personal, and not commercial or rental service. This warranty does not apply to fans or routine maintenance components such as filters, belts, or brushes. Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair, or any other use not in accordance with the User’s Guide is not covered.

BISSELL IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS  PRODUCT. BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY

THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE TWO YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.
Some states do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you.
NOTE : Please keep your original sales receipt. It provides proof of date of purchase in the event of a warranty claim.

Service

If your BISSELL product should require service:
Visit BISSELL.com or contact BISSELL Consumer Care to locate a BISSELL Authorized Service Center in your area.
If you need information about repairs or replacement parts, or if you have questions about your warranty, contact BISSELL Consumer Care.
Website:
www.BISSELL.com
Or Call:
BISSELL Consumer Care
1-800-237-7691
Monday – Friday 8am – 10pm ET
Saturday 9am – 8pm ET
Sunday 10am – 7pm ET

Register your product today!

Registering is quick, easy, and offers you benefits over the lifetime of your product. You’ll receive:

BISSELL Rewards Points
Automatically earn points for discounts and free shipping on future purchases.
Faster Service
Supplying your information now saves you time should you need to contact us with questions regarding your product.
Product Support Reminders and Alerts
We’ll contact you with any important product maintenance reminders and alerts.
Special Promotions
Optional: Register your email to receive notice of offers, contests, cleaning tips, and more!
Visit www.BISSELL.com/registration!

BISSELL Consumer Care

For information about repairs or replacement parts, or questions about your warranty:
Call: BISSELL Consumer Care
1-800-237-7691
Monday – Friday 8 am – 10 pm ET
Saturday 9 am – 8 pm ET
Sunday 10am – 7pm ET
Email:www.BISSELL.com/email-us
Visit the BISSELL website: www.BISSELL.com
When contacting BISSELL, have the model number of cleaners available.
Please record your Model Number:
Please record your Purchase Date:
NOTE : Please keep your original sales receipt. It provides proof of purchase date in the event of a warranty claim. See Warranty on page 11 for details.

Parts & Supplies
For Parts and Supplies, go to BISSELL.com and enter your model number in the search field.

©2016 BISSELL Homecare, Inc
Grand Rapids, Michigan
All rights reserved. Printed in China
Part Number 160-9299 Rev 02/16
Visit our website at www.BISSELL.com

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