Midea Product Warranty Terms and Conditions
- June 7, 2024
- Midea
Table of Contents
Midea Product Warranty Terms & Conditions
1)Warranty is valid for products distributed by Midea Scott & English
Electronics Sdn Bhd (MSEE) in Malaysia only.
2)Warranty does not cover those parts subject to wear and tear and will be
void if:
a. Warranty registration card is not received by MSEE within 14 days from the
date of purchase.
b. Particulars on the warranty card is altered in any manner whatsoever.
c. The serial number on the product removed, tempered with or rendered
illegible.
d. The product has not been used in normal conditions it was intended for or
in accordance with operating instructions or if it has been damaged in
transportation or subjected to rough handling or misuse.
e. The damage is directly or indirectly caused by the attack of household
pests, wrong voltage, flood, fire, theft, lightning or any convulsion of
nature.
f. Products is being repaired, tampered with, altered or modified in any way
by an unauthorised person or technicians.
3)Warranty does not extend to external/internal appearances, shelves, trays,
antenna, batteries, remote control, buttons, knobs or accessories supplied
with the products.
4)Claim for repair/service affected elsewhere will not entertain.
5)Warranty by product category:-
Wall-mounted Air-conditioner
a. 2 years full warranty including parts and labour.
b. 5 years for compressor excluded labour and gas recharging cost. Only one
free replacement within the warranty period.
Portable Air-conditioner
a. 1-year full warranty including parts and labour.
b. 5 years for compressor excluded labour and gas recharging cost. Only one
free replacement within the warranty period.
Ceiling Cassette/Floor Standing Air-conditioner
a. 1-year full warranty including parts and labour.
b. 5 years for compressor excluded labour and gas recharging cost. Only one
free replacement within the warranty period.
Refrigerator and Freezer
1-year full warranty including parts and labour.
5 years for compressor excluded labour and gas recharging cost. Only one free
replacement within the warranty period.
Semi-auto Washing Machine
1-year full warranty including parts and labour.
5 years for compressor excluded labour and gas recharging cost. Only one free
replacement within the warranty period.
Fully-auto Washing Machine
2-year full warranty including parts and labour.
3 years for PCB Assy (part only). Only one free replacement within the
warranty period.
5 years for motor (part only). Only one free replacement within the warranty
period.
Rice Cooker/Induction Cooker/Microwave Oven/Toaster Oven/Pressure
Cooker/Slow Cooker/Vacuum Cleaner/Kettle
1-year warranty
*No outdoor service.
Instant Water Heater
1-year full warranty
6 years DC water pump
6 years heating element
Fan/Air Cooler
1-year full warranty
Contact Us
New Jersey Sales and Management Office
Addr.：4 Campus Dr Parisppany, NJ 07054
Tel：973-539-5330
Fax：(973)-539-5336
Website：http://www.midea.com/us
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