BOSE Warranty Information
- June 7, 2024
- Bose
Table of Contents
Limited Warranty Information
Who is covered:
This warranty is extended only to the original end-use purchaser or the person
receiving the product as a gift, and shall not be extended to any other person
or transferee.
What is covered/For how long:
Unless a different warranty period is stated in the Owner’s guide provided
with your Bose® product, for a period of 1 year (2 years EU) [5 years for any
non-powered speakers that may be incorporated into this product] from the date
of retail purchase by the original end-use purchaser, Bose warrants that this
product, when delivered to you in new condition, in original packaging, from
a Bose authorized reseller and used in normal conditions, is free from any
defects in manufacturing, materials and workmanship.
What is not covered:
This warranty does not cover defects resulting from improper or unreasonable
use or maintenance; failure to follow operating instructions; accident; excess
moisture; insects; lightning; power surges; connections to improper voltage
supply; unauthorized alteration or modification of original condition; damages
caused by inadequate packing or shipping procedures; loss of, damage to or
corruption of stored data; damages caused by use with non bose products;
product that requires modification or adaptation to enable it to operate in
any country other than the country for which it was designed, manufactured,
approved and/or authorized, or repair of products damaged by these
modifications; and products purchased from unauthorized dealers.
What we will do:
During the warranty period, we will, at our sole option, repair or replace
(using new or refurbished replacement parts) any defective parts within a
reasonable period of time and free of charge.
What we will not do:
Pay shipping, insurance, or transportation charges from you to us, or any
import fees, duties, and taxes.
What you must do to obtain Limited Warranty Service:
Return the product, with proof of purchase from an authorized Bose dealer,
using the following procedures:
- Contact the Bose organization in your country/region (visit Global.Bose.com for Bose contact information in your country/region) for specific return and shipping instructions
- Label and ship the product, freight prepaid, to the address provided by the Bose organization in your country
- Place any necessary return authorization number prominently on the outside of the carton. Cartons not bearing a return authorization number, where required, will be refused
Other conditions:
THE PROVISIONS OF THIS LIMITED WARRANTY ARE IN LIEU OF ANY OTHER WARRANTY,
WHETHER EXPRESSED OR IMPLIED, WRITTEN OR ORAL, INCLUDING ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. BOSE CORPORATION’S
MAXIMUM LIABILITY SHALL NOT EXCEED THE ACTUAL PURCHASE PRICE PAID BY YOU FOR
THE PRODUCT. IN NO EVENT SHALL BOSE BE LIABLE FOR LOSS OF, DAMAGE TO OR
CORRUPTION OF STORED DATA, OR FOR SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR
INDIRECT DAMAGES HOWSOEVER CAUSED INCLUDING WITHOUT LIMITATION THE REPLACEMENT
OF EQUIPMENT AND PROPERTY, AND ANY COSTS OF RECOVERING, PROGRAMMING OR
REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH YOUR BOSE PRODUCT.
This warranty is void if the label bearing the serial number has been removed
or defaced.
Other legal rights:
This limited warranty gives you specific legal rights, and you also may have
other rights that vary from state to state or country to country. Some places
do not allow limitations on implied warranties or the exclusion or limitation
of incidental or consequential damages, so the above limitations or exclusions
may not apply to you.
Manufacturers’ warranties may not apply in all cases, depending on factors
such as the use of the product, where the product was purchased, or who you
purchased the product from. Please review the warranty carefully, and contact
the manufacturer if you have any questions.
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