acenx Smart Power Strip User Manual

acenx Smart Power Strip

At a Glance

1. USB Charge Ports
2. Socket Panel
3. Power Button
4. Flame Resistant Material
5. Over current protection switch
6. Power Plug
   

What’s in the Box

• Smart Power Stripx1
• UserManualx1
• Warrantycardx1

Product Parameters

• Model Number: WP9
• Item Dimension: 3.93.91.1inches
• Rated Voltage: AC 110V-240V
• Rated Current: 10A (MAX)
• USB Charge: Total3.1A(MAX)
• AC Frequency: 50Hz/60Hz
• Working Temp.: -20℃—45℃
• WIFI frequency: 2.4GHzWi-Fi Network
  Maximum Total Power Output:1250W(125V,10A)

Product Description

Power Plug: US Standard
Socket Panel: Three AC Socket in accordance with US Standard USB Charger Ports: Total charge current is 3.1 A, it can charge 3 device at the same time.
Note: When charge one device, the max charge current is 3.1A. When charge multiple device, charging current is evenly distributed to multiple devices, and the total current would be 3.1 A.
Power Button: it can be used as a reset button, you can press the button to change the flashing speed or reset your smart power strip to the factory default settings.
Only do this if you are sure you want to erase all your settings.
Over current protection switch:
When a electrical equipment occur short circuit, the over current protection will switch on so the plug would stop working immediately to protect your equipment from damage.
Flame Resistant Material: PC material case, conforming to standards of UL-94 VO flame retardant standard.

Safety & Use Warning

1. The Smart Power Strip conform to FCC standard.
2. Working Voltage110-250V: The Smart Strip can support 110-250V voltage electrical equipment.
3. Electrical safety protection: the over current protection function would make sure the smart power strip being power off when a Electrical equipment occur short circuit, so as to protect your equipment from damage.
4. USB Charge Ports support total 3.1 A charge current. When the total charge current is over 3.2A, the Smart Power Strip will be automatic power-off, it will return to work when you restart the Smart Device or App.
5. Over current protection: The Smart Power Strip power rating is 1250W(125V, 1 0A). If the home appliances power is over 1250W, and the current is between 10.3-12A,the Smart Power Strip will be power off automatically to protect your appliances.
6. Flame Resistant Protection, The Smart Power Strip shell is made of Flame resistant material, conforming to standards of UL-94 VO flame retardant standard, which can prevent product burning to protect your home security.
7. High-voltage protection: When a electric leakage occur, the power strip would protect the human body from high-voltage electricity.

Working Principle Diagram

Operating Guidelines

Part Ⅰ : Connect the Smart Device to Wi-Fi

Note: Before installing Smart Lift App, please check your home network setting as following:

1. Check your home routers or related: if your router is dual-band (2.4G/ 5G), please use 2.4G Wi-Fi network. Recommend set your 2.4G network and 5G network different names.
2. Your phone is connected with your home 2.4G Wi-Fi network.
3. To stay strong Wi-Fi connection, please keep smart device close to router.
4. Whether connected devices have reached the maximum number of router connections, If so, remove the device from the filter list and make sure that router is not prohibiting device from connection.
5. Router’s wireless MAC filtering function is enabled.
6. Please use English and numbers to name your Wi-Fi router.
   Otherwise the Smart Device may not recognize it when you try to add it into Smart Life.

Step 1: How to download the App

1. Scan the QR code to download and install Smart Life app for iOS or Android phone(iOS 8.0 or higher, Android 4.4 or higher).
   
   Note: The Smart Device fully support “Smart Life” App. In order to avoid hardware and software compatibility issues, we strongly recommend not using other App like Jivoo, Samsung SmartThings etc.

2. If you cannot download Smart Life app, please search “Smart Life” in the App Store or Google Play to download.
   Note: Please make sure your search a right name “Smart Life” and the app icon you selected the same as the one below.
   

Step 2: Register a new account

There are two ways to sign up for an account, using your cell phone number or your email address.
Select the country you living in, and enter your cell phone number or email whichever makes you feel comfortable.

1. If cell phone number is entered, you will receive a text message with registration code. Input the code, your password and confirm.
2. If you enter email, you will be asked to create a password and then confirm. Tap “Next” to continue.
   
   _Register with phone number or email address
   
   Password must contain 6-20 letters and numbers
   _Note: The app may request to read your contact list. You can reject it as it would not have effect on using this app. You will need to enter the phone number when sharing your smart device to your family.

Step 3: Add Smart Device to Wi-Fi network via Smart Life APP

There are two ways to add Smart Device to Wi-Fi network: 1.Quick Connection. 2.AP Mode. Quick Connection is more easier than AP Mode. If your cannot add Smart Device in Quick Connection, please choose “AP Mode”.
A. Add Smart Device in Quick Connection
Make sure your smart phone is connected with your home 2.4G Wi-Fi network. Press the Power Button and hold it for 3-5 seconds, then the Wi-Fi Indicator light flashes quickly in Blue, Smart Device in paring mode.
Blinks Quickly in Blue: Paring Mode
Constant in White: Power ON
Blinks slowly in White: Lost Wi-Fi Connection
No Light: Power OFF

Step 4: Tap “Add Device” or”+” to Add a smart device in Smart Life App
Note: Your Smart phone should connect to 2.4 GHz Wi-Fi Network at first.

Step 5: Click “All devices”, then select “Multiple Socket”

Step 6: Confirm the Wi-Fi indicator blinks quickly in Blue.

Step 7: Enter the Wi-Fi Password
Note: The Smart Life app and your phone are on the same Wi-Fi router connection.
Type a Wi-Fi password to connect Smart Device to your home network, it make Smart Device being controlled through Smart Life App.

Step 8: It may take 20 seconds to be 100% complete.
—If it fails

1. Reconnect.

2. Press and hold the Power Button for 3-5 seconds, it will blink again.
   Then release it, the Smart Device will be connected.

3. If the problem continues, repeat step3 to step 7 and contact our service team for help.
   

Step 9: Edit the name of your Smart Device

Step 10: Delete the default name and input a new one
Note: Simple names will be identified easily by Echo or Google Home, such as “Living Room”.

Step 11: Tap Done

Step 12: The Smart Power Strip is connected and you can control it by Smart Life App. If you need voice control, please refer to Part IV and Part V for Alexa, Part VI for Google Assistant.

B. Add a Smart Device in AP Mode

If you fail to Add Smart Device in Quick Mode, then change to AP mode

1. Open the Smart Life app and click the button “+” at the top right corner to add device.
2. Tap “Multiple Socket”. Choose AP Mode (top right corner) to add your smart power strip. Please make sure it is in stand-by status. The light of power button will flash blue lights once (slowly blink). If not, you will need to press and hold the power button for 3-5 seconds to reset.
3. Once it is ready, tap the confirm button. You will be asked to enter your Wi-Fi network password. Then, tap “Connect Now” to choose the “Smart life- xxxx” in your phone Wi-Fi setting (no need for password), and go back to Smart Life app.
4. Once you confirm, the system will take a moment to connect.

Congratulations! Now you can turn on/off the Smart Power Strip via App on your smart phone.

Once you have successfully connected the Smart Device, it is appears as follows:

– The indicator light on the smart device is constant white light.
– Smart Life App is able to controls AC socket and USB Charger Ports ON and OFF.

Note: You can create a hotspot with another smart phone that does not installed the Smart Life app to test the Smart Device connection, then connect the Smart Device and the mobile phone which installed the smart life app to this hotspot, if the Smart Device syncing with your phone and work well, reset your router and setting follow up the above steps, then syncing the Smart Device with your phone again. if the problem is still on, kindly please mail to us for a technical support.

If connection fails,

– Make sure your Wi-Fi Network is 2.4Ghz channel network.
– Make sure you download and installed the correct App “Smart Life”.
– Make sure you entered the correct Smart Life app account.
– Change to adding smart device in AP Mode.
– Please repeat the steps of Part I .
– If your devices still can’t connect, please contact our service team via email:acenxservice@gmail.com.

Part II: Getting to know “Smart Life” APP

1. Add Smart Devices
   You can add listed smart devices by tap the”+” at the top right at this page.

2. Switches
   Switches allow you to turn on/off your smart device anywhere. As long as you have an internet connection, you can control the smart device in our home.
   Note:
   Individual AC Socket switches can be controlled individually via Smart Life App.
   Smart Life App can control three USB Charge Ports ON/OFF at the same time only, Cannot control of a single USB Charge Port.

3. Schedule & Timer
   Schedule the smart device to automatically power on/off as desired.
   Note:
   With Smart Life App, you can set the separate Timer of the 3 separate AC socket.
   But for the 3 USB Charge Ports. You can only set one Timer to control the all 3 ports.

4. Countdown
   With the countdown feature, you can automatically switches on/off the running household appliances.
   
   Note:
   With Smart Life App, you can set the separate Countdown of the 3 separate AC socket.
   But for the 3 USB Charge Ports. You can only set one Countdown to control the all 3 ports.

5. Power Consumption
   You can check the total power consumption each day/month of devices used in the Smart Power Strip.
   

6. Set a Group
   Create a group: if you have several smart devices, which means you can turn multiple smart devices on or off at the same time.
   

Part III: Set Amazon Echo Quick Guide

What You’ll Need ..
Amazon Alexa App & Account
Echo, Echo Dot, Tap or other Amazon voice operated devices
Note:
Amazon Echo only supports English as of now. Rename the device after configuring successfully, the name of the device is recommended to use a name which is easier to recognize .

Set Your Echo Speaker via Alexa App

1. Sign in with Alexa account & password (if not registered, sign up first). After login, click the menu at the top left, then click “setting”, and choose “Set up a new device”.

2. Choose a Echo device. When the right page appears, press the small dot on your Echo device until the light turns to orange. hen click “Continue” on App.
   Note:
   at this moment, VPN cannot be opened from the mobile phone.
   

3. Choose your home Wi-Fi and wait for a few minutes.

4. After an introduction video, click next step, it will turns to “Home” page automatically. Now the Echo is connected to Alexa APP through Wi-Fi successfully.

Part IV: Add Smart Life Skills to Alexa App

Part I must be completed before doing this Part IV
Step 1: Log in your Alexa account on a smart phone or a computer, then tap Home .Skills

Step 2: Search “Smart Life” and select the right one according the blue logo
Note: Please make sure you search the right name “Smart Life” and the app icon you selected is the same as the one below.
Step 3 : Choose “Smart Life”, then tap “Enable”

Step 4: Select the country you living in, enter your Smart Life account and password, and then click “Link Now”
Note: Please do not enter your Alexa account and password, or you will fail to connect it with Alexa.

The account and password should be the same that you registered in the Smart Life app
Step 5: The Account is linked successfully, and then tap Authorize to Complete.

Step 6: Congratulations! Alexa Devices (Echo) can control the Switch ON/OFF.

• To add or delete Smart Power Strip, please delete or add them in the Smart Life App (see Part I ),and then the Alexa will synchronize automatically.
• you cannot see the name of Smart Power Strip in the devices list in Alexa Page, you can click “Discover” in Alexa Page, it will synchronize from the Smart Life App.

If it fails,
– Please check your search the right name “Smart Life” and the app icon you selected is the same as user manual.
– Make sure you entered the correct Smart Life app account.
– If you still can’t discover device, please contact our service team .

Part V : Control your Smart Devices by Echo

Before discover devices, please make sure following requirements:

– Your home network setting is right.
– The Smart Device is connecting to the network (Query in Part I ).
– Smart Life app is successfully installed and able to control the Smart
Device ON and OFF via app (Query in Part I ).
– Smart Life skills is enable to your Alexa app (Query in Part m).

1. Discover Devices
   Echo needs to discover your smart devices before controlling them . You can say “Alexa, discover devices” to Echo. Echo will discover devices which have already been added in the Smart Life app. You can also tap “DISCOVER” to discover the smart devices. The discovered devices will be shown in the list.
   
   

2. Control Smart Devices by voice commands
   Now you can control your smart device by your voice.
   Just tell echo such as:
   Alexa, turn on bedroom light
   Alexa, turn off bedroom light
   Note: Make sure the name of the Smart Device must be consistent with the one in Smart Life app. Every time you change the device’s name on Smart Life app, Echo must re-discover before controlling them.
   If it fails,
   – Please check your search the right name “Smart Life” and the app icon you selected is the same as user manual.
   – Make sure your Smart Device and Smart Life app work well.
   – Make sure your home network setting is right.
   – If you still can’t discover device, please contact our service team .

Part VI: Connect the Smart Device to Google Home

1. Click “Home Control” in the menu beside of the Home button on Google Home’s home page.
   

2. Then, click the button”+” to add devices.
   

3. Choose “Smart Life” in the Add devices list.
   

4. Please choose the country you living in, enter your Smart Life account and password, and tap “Link Now”.
   

5. Then, you will be asked to assign rooms.
   

6. After you assign rooms for device, your smart devices will be listed in the Home Control interface.

7. Now you can control the smart power strip using Google Home. Take bedroom lights as an example, the supported voice commands are as below:
   OK Google, turn on bedroom light.
   OK Google, turn off bedroom light.

Part VII: FQA

Make sure your home Wi-Fi network settings is correct:

1. Please enter the router’s setting page: First of all, turn off ‘Smart Set Up’ and ‘Parental Controls’ these two functions.

2. Wi-Fi setting of your router: The encryption method should be set to WPA2-PSK type, the authentication type is AES. Or both the encryption method and the authentication type are automatic.
   Wireless mode cannot be ’11 n only’.

3. Wi-Fi name and password are recommended to be set to English letters and Numbers, no spaces and special characters. Please kindly check the above and make sure there is no problem in connect.
   If the connection still fails, please check the settings of your Wi-Fi.

4. Please check if the number of access device has reached the maximum limit of the router. If so, try to turn off some Wi-Fi devices, restart the router and reconnect the network.

5. If the router enables wireless MAC address filtering, the device MAC should be added to the allowed device list to ensure that the router does not prohibit the device from networking.

Why cannot connect the Smart Device to Wi-Fi via Smart Life app?

1. Please kindly check whether the Smart Device connects the power, turns on and enter the configuration status (When the smart device turns on, long press the Power button for 5 seconds, it will enter configuration status. )
2. Please check if your mobile phone can connect the 2.4G Wi-Fi and has strong Wi-Fi signal.
3. Please make sure the Wi-Fi frequency is 2.4Ghz if router is dual- band(2.4G and 5G). If Wi-Fi frequency is 5Ghz only, i’m sorry it`s enable to connect the smart device.
4. Please make sure you name the network with English letters or numbers. Other languages are not supported for this moment.
5. Please kindly check if the Wi-Fi password is correct when you add the Smart Device to Smart Life app. (Note that case sensitive, punctuation and spaces.)
6. If your cannot add Smart Device in Quick Connection, please choose “Adding smart device in AP Mode”.
7. If you want to reset the Smart Device, please press and hold the ON/ OFF button for 3-5 seconds, and the indicator would blink Quickly in Blue.

Why is Smart Device automatically disconnected/ reconnected during using? (There are also lags in response or sometimes no response in operation).

1. Please make sure the Smart Device is under the Wi-Fi coverage with strong signal.
2. Make sure the power supply is stable and the Wi-Fi can be connected to the external network.

Can the Smart Device be controlled under Mobile 3G/4G/5G network?

When adding the smart device at the first time, the smart device and the mobile phone must be in the same 2.4GHz Wi-Fi environment.
After being added successfully, the mobile phone is able remote control the smart device under 3G/4G/5G network (kindly note that the smart device should be under Wi-Fi coverage with strong Wi-Fi signal)

What if i change or update my router or Wi-Fi?
You will need to reconfigure your Smart Device to work with new router. First, connect your mobile phone with the updated Wi-Fi. Second, remove the Smart Device from APP and add it again with correct Wi-Fi Password. If the light is flashing blue quickly, the unit is in pairing mode, if the light is flashing blue slowly, then Press this button for 3-5 seconds or until the Wi-Fi indicator blinks blue quickly to initiate the app-confirm process.

Why is the indicator light of my Smart Device keeps flashing after i set it up?
If the light is flashing blue quickly, the device is still in pairing mode.
Please check your Wi-Fi network to see if the unit has been well connected to Wi-Fi network.

Why the power usage date didn’t update in the app even when my Smart Device is in use?
It may takes some time for the power usage data to update. If you’re using a low power consumption appliance, it may take longer for the data to transfer, please refresh the page and try again.

Why the connected Smart Device turned off unexpectedly?
Your Wi-Fi network may have turned off. Please check and restart your wireless router, then power-on the Smart Device. The indicator light of Smart Device will constant display in white if the device are successfully paired.

Why it keeps reminding “Please wait” in App?
Please check whether you set the Wi-Fi network in right way, and see if your Wi-Fi network is overloaded with too many devices.

Quality Assurance

We committed to 90 days returns replacements and exchanges, and 12 month quality warranty.
If you want to extend warranty to 2 years, please join Acenx smart family by scanning the following QR code.

Contact us

For any inquiries comments concerning to our products, please do no hesitate to send us email, and we will respond to you as soon as possible.
We appreciate your support!
Support Email: acenxservice@gmail.com
Facebook: acenxservice
Skype: acenxservice

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