ACENX Outdoor Smart Plug User Manual

ACENX Outdoor Smart Plug User Manual

What’s in the Bo

• Outdoor Smart Plug x 1
• User Manual x 1
• Warranty card x 1

At a Glance

1. Dual AC Power Socket
2.  Power Button
3.  Power Plug
4. Indicator Light

Parameters

1. Max Current: 15A
2. Rated Voltage: 125V
3. Waterproof Level: IP44
4. Wi-Fi Frequency: 2.4GHz
5. Dimensions: 4.073.141.45 in
6. Parameters: AC 100-240V 50/60Hz
7. Max Power: 1875W (resistance loading)
8. Working Temperature: -4~140°F (-20~60°C)
9. Remote Control: Smart Life APP (Compatible with Android 4.4/ iOS 8.0 or above)

Product Description

• Power Plug: US Standard
• Socket Panel: Two AC Socket in accordance with US Standard
• Silicone Cover: Prevent water from flowing in the plug. Power Button: can be used as a reset button, you can press the button to change the flashing speed or reset your Smart Device to the factory default settings. Only do this if you are sure you want to erase all your settings.

Working principle diagram

Operating Guidelines

PartⅠ : Connect the Smart Device to Wi-Fi

Note: Before installing Smart Lift App, please check your home network setting as following:

1. Check your home routers or related: if your router is dual-band (2.4G/5G), please use 2.4G Wi-Fi network. Recommend set your 2.4G network and 5G network different names.

2. Your phone is connected with your home 2.4G Wi-Fi network.

3. To stay strong Wi-Fi connection, please keep smart device close to router.

4. Whether connected devices have reached the maximum number of router connections, If so, remove the device from the filter list and make
   sure that router is not prohibiting device from connection.

5. Router`s wireless MAC filtering function is enabled.

6. Please use English and numbers to name your Wi-Fi router. Otherwise the Smart Device may not recognize it when you try to add it into Smart Life.

Step 1: How to download the App

1. Scan the QR code to download and install Smart Life app for iOS or Android phone(iOS 8.0 or higher, Android 4.4 or higher).
   
   Smart Life
   Note: The Smart Device fully support “Smart Life” App. In order to avoid hardware and software compatibility issues, we strongly recommend
   not using other App like Jivoo, Samsung SmartThings etc..

2. If you cannot download Smart Life app, please search “Smart Life” in the App Store or Google Play to download.
   Note: Please make sure your search a right name “Smart Life” and the app icon you selected the same as the one below.
   

Step 2: Register a new account.

There are two ways to sign up for an account, using your cell phone number or your email address.
Select the country you living in, and enter your cell phone number or email whichever makes you feel comfortable.

1. If cell phone number is entered, you will receive a text message with registration code. Input the code, your password and confirm.

2. If you enter email, you will be asked to create a password and then confirm. Tap “Next” to continue.

   • Register with phone number or email address
     
     

   • Password must contain 6-20 letters and numbers
     

Note： The app may request to read your contact list. You can reject it as it would not have effect on using this app. You will need to enter the phone number when sharing your smart device to your family.

Step 3: Add Smart Device to Wi-Fi network via Smart Life APP

There are two ways to add Smart Device to Wi-Fi network:

1. Quick Connection.
2. AP Mode. Quick Connection is more easier than AP Mode. If your cannot add Smart Device in Quick Connection, please choose ” AP Mode”.

A. Add Smart Device in Quick Connection

Make sure your smart phone is connected with your home 2.4G Wi-Fi network.Press the Power Button and hold it for 3-5 seconds, then the Wi-Fi Indicator light flashes quickly in green, Smart Device in paring mode.

• Indicator Light
• Constant in Blue: Power ON
• Blinks Quickly in Green: Paring Mode Constant in
• Green: Wi-Fi connected
• Green light off: Lost Wi-Fi Connection
• No Light: Power OFF

Step 4: Tap “Add Device” or “+” to Add a Smart Device in Smart Life App

Note: Your Smart phone should connect to 2.4 GHz Wi-Fi Network at first.

Step 5: Click “All devices”, then select “Electrical Outlet

Step 6: Confirm the Smart Device indicator blinks quickly in green.
Step 7: Enter the Wi-Fi Password

Note: The Smart Life app and your phone are on the same Wi-Fi router connection. Type a Wi-Fi password to connect Smart Device to your home network, it make Smart Device being controlled through Smart Life App.

Step 8: It may take 20 seconds to be 100% complete —–If it fails,

1. Reconnect.
2. Press and hold the Power Button for 3-5 seconds, it will blink again. Then release it, the Smart Device will be connected.
3. If the problem continues, repeat step3 to step7 and contact our service team for help.
   

Step 9: Edit the name of your Smart Device

Step 10: Delete the default name and input a new one

Note: Simple names will be identified easily by Echo or Google Home, such as “Living Room”.

Step 11: Tap Done

Step 12: The Smart Device is connected and you can control it by Smart Life App. If you need voice control, please refer to Part Ⅳ and Part Ⅴ for Alexa, Part Ⅵ for Google Assistant.

B. Add a Smart Device in AP Mode

If you fail to Add Smart Device in Quick Mode, then change to AP mode

1. Open the Smart Life app and click the button “+” at the top right corner to add device.

2. Tap “Electrical Outlet”. Choose AP Mode (top right corner) to add your smart Device. Please make sure it is in stand-by status. The light of
   power button will flash green lights once (slowly blink). If not, you will need to press and hold the power button for 3-5 seconds to reset.
   

3. Once it is ready, tap the confirm button. You will be asked to enter your Wi-Fi network password. Then, tap “Connect Now” to choose the
   “SmartLife-xxxx” in your phone Wi-Fi setting (no need for password), and go back to Smart Life app.

4. Once you confirm, the system will take a moment to connect.

Congratulations! Now you can turn ON/OFF the Outdoor Smart Plug via App on your smart phone.

Once you have successfully connected the Smart Device, it is appears as follows:

• The indicator light on the smart device is constant green light. –Smart Life App is able to controls AC socket and USB Charger Ports ON and OFF.

Note: You can create a hotspot with another smart phone that does not installed the Smart Life app to test the Smart Device connection, then connect the Smart Device and the mobile phone which installed the smart life app to this hotspot, if the Smart Device syncing with your phone and work well, reset your router and setting follow up the above steps, then syncing the Smart Device with your phone again. if the problem is still on, kindly please mail to us for a technical support.

If connection fails

• Make sure your Wi-Fi Network is 2.4Ghz channel network.
• Make sure you download and installed the correct App “Smart Life”
• Make sure you entered the correct Smart Life app account.
• Change to adding smart device in AP Mode.
• Please repeat the steps of PartⅠ.
• If your devices still can’t connect, please contact our service team via email: acenxservice@gmail.com.

Part Ⅱ: Getting to know “Smart Life” APP

1. Add Smart Devices
   You can add listed smart devices by tap the “+” at the top right at this page.

2. Switches
   Switches allow you to turn ON/OFF your Smart Device anywhere. As long as you have an internet connection, you can control the Smart Device in your home
   Note:
   Individual AC Socket switches can be controlled individually via Smart Life App.
   

3. Schedule & Timer
   Schedule the smart device to automatically power ON/OFF as desired. Note: With Smart Life App, you can set the separate Timer of the 2 separate AC socket.
   

4. Countdown
   With the countdown feature, you can automatically switches ON/OFF the running household appliances.

Note: With Smart Life App, you can set the separate Countdown of the 2 separate AC socket.

Part Ⅲ: Set Amazon Echo Quick Guide

What You`ll Need..

• Amazon Alexa App & Account
• Echo, Echo Dot, Tap or other Amazon voice operated devices.
  Note: Amazon Echo only supports English as of now. Rename the device after configuring successfully, the name of the device is recommended to use a name which is easier to recognize.

Set Your Echo Speaker via Alexa App

1. Sign in with Alexa account & password (if not registered, sign up first). After login, click the menu at the top left, then click “setting”, and choose “Set up a new device”.
2. Choose a Echo device. When the right page appears, press the small dot on your Echo device until the light turns to orange. hen click “Continue” on App.
   Note: at this moment, VPN cannot be opened from the mobile phone.

3. Choose your home Wi-Fi and wait for a few minutes
4. After an introduction video, click next step, it will turns to “Home” page automatically. Now the Echo is connected to Alexa APP through Wi-Fi successfully.

Part Ⅳ: Add Smart Life Skills to Alexa App

PartⅠ must be completed before doing this Part Ⅳ

Step 1: Log in your Alexa account on a smart phone or a computer, then tap Home Skills.

Step 2: Search “Smart Life” and select the right one according the blue logo

Note: Please make sure you search the right name “Smart Life” and the app icon you selected is the same as the one below.

Step 3: Choose “Smart Life”, then tap “Enable”

Step 4: Select the country you living in, enter your Smart Life account and password, and then click “Link Now” Note: Please do not enter your Alexa account and password, or you will fail to connect it with Alexa.

The account and password should be the same that you registered in the Smart Life app.

Step 5: The Account is linked successfully, and then tap Authorize to Complete.

Step 6: Congratulations! Alexa Devices (Echo) can control the Switch ON/OFF.

•  To add or delete Smart Device, please delete or add them in the Smart Life App (see Part Ⅰ),and then the Alexa will synchronize automatically.
• If you cannot see the name of Outdoor Smart Plug in the devices list in Alexa Page, you can click “Discover” in Alexa Page, it will synchronize from the Smart Life App.

If it fails,

• Please check your search the right name “Smart Life” and the app icon you selected is the same as user manual.
• Make sure you entered the correct Smart Life app account.
• If you still can’t discover device, please contact our service team .

Part Ⅴ: Control your Smart Devices by Echo

Before discover devices, please make sure following requirements:

• Your home network setting is right.
• The Smart Device is connecting to the network (Query in Part Ⅰ).
• Smart Life app is successfully installed and able to control the Smart Device ON and OFF via app (Query in Part Ⅰ).
• Smart Life skills is enable to your Alexa app (Query in Part Ⅲ).

1. Discover Devices
   Echo needs to discover your smart devices before controlling them .You  can say “Alexa, discover devices” to Echo. Echo will discover devices which have already been added in the Smart Life app. You can also tap “DISCOVER” to discover the smart devices. The discovered devices will be shown in the list.
   

2. Control Smart Devices by voice commands
   Now you can control your smart device by your voice. Just tell echo such as:

   • Alexa, turn on bedroom light
   • Alexa, turn off bedroom light
     Note: Make sure the name of the Smart Device must be consistent with the one in Smart Life app. Every time you change the device’s name on Smart Life app, Echo must re-discover before controlling them.

If it fails,

• Please check your search the right name “Smart Life” and the app icon you selected is the same as user manual.
• Make sure your Smart Device and Smart Life app work well.
• Make sure your home network setting is right.
• If you still can’t discover device, please contact our service team .

Part Ⅵ: Connect the Smart Device to Google Home

1. Click “Home Control” in the menu beside of the Home button on Google Home`s home page.
   

2. Then, click the button ”+” to add devices.
   

3. Choose “Smart Life” in the Add devices list.
   

4. Please choose the country you living in, enter your Smart Life account and password, and tap “Link Now”

5. Then, you will be asked to assign rooms.
   

6. After you assign rooms for device, your smart devices will be listed in the Home Control interface.
   

7. Now you can control the smart Device using Google Home. Take bedroom lights as an example, the supported voice commands are as below:

   • OK Google, turn on bedroom light.
   • OK Google, turn off bedroom light.

Part Ⅶ: Quick Guide of Using IFTTT to Control Smart Devices

What Do You Need to Get Started

1.  Stable Wi-Fi network which can access to IFTTT server.
2. A device, which can use IFTTT service, including computer or mobile device.
3. An IFTTT account, can be replaced by Facebook account.
4. Google account and Smart Life app account.

Set up IFTTT and Enable Smart Life Skill

User can configure IFTTT through web or app. We take app configuration as an example in this guide.
App: Search “IFTTT” in App Store or Google Play to install the app.

Sign in IFTTT app

1. Open the IFTTT app by tapping the app icon on your mobile device.
2. Type in your IFTTT account and password, then tap “Sign in”. IFTTT account can be replaced by Facebook account or Google account.

Link Smart Life account to IFTTT

1. Tap “Search”, then enter “Smart Life” in the search box, select the “Smart Life” option, and tap “Connect” to enable Smart Life.
2. You will be redirected to the account link page. Type in your Smart Life account and password. Then tap “Link Now” to link your Smart Life account. You can check it in the “Services” of “My Applet”.

Create Applet to Control Your Smart Devices

IFTTT is the abbreviation of “If this then that”. “Applet” represents a complete task composed of conditions & tasks. “this” represents the condition, while “that” represents the task.

Create “this” to configure the trigger

• Step 1, tap “My Applets” tab in IFTTT app, and then tap the “＋” symbol on the top right of screen to establish a new Applet.
• Step 2, tap “this” to add a condition for Applet, and then tap “Location” on the service search page.
• Step 3, select detail trigger in “Location”, such as “You enter an area”.
• Step 4, select a specific area by dragging the map or directly entering the location name.

Create “that” to configure the task

1.  Tap “that” to add a task, and then enter “Smart Life” in the search box, select the “Smart Life” option.
2. Select detail action in Smart Life, such as “Turn on”.
3. Choose the corresponding equipment, and then tap the “√” on the top right of screen to save this task.
4. Tap “Finish” to complete the creation of this Applet, and it will be saved automatically. You can check it in the “All” of “My Applet”. When we turn on the bedroom light (trigger condition), the color of the light will be set to green automatically (to perform the task). Step 5, tap the “√” on the top right of screen to save this condition.

Part Ⅷ: FQA

Make sure your home Wi-Fi network settings is correct:

1. Please enter the router’s setting page: First of all, turn off ’Smart Set Up’  and ‘Parental Controls’ these two functions.

2. Wi-Fi setting of your router: The encryption method should be set to WPA2-PSK type, the authentication type is AES. Or both the encryption method and the authentication type are automatic. Wireless mode cannot be ‘11n only’.

3. Wi-Fi name and password are recommended to be set to English letters and Numbers, no spaces and special characters. Please kindly check
   the above and make sure there is no problem in connect. If the connection still fails, please check the settings of your Wi-Fi.

4. Please check if the number of access device has reached the maximum limit of the router. If so, try to turn off some Wi-Fi devices, restart the router and reconnect the network.

5. If the router enables wireless MAC address filtering, the device MAC should be added to the allowed device list to ensure that the router does not prohibit the device from networking.

Why cannot connect the Smart Device to Wi-Fi via Smart Life app?

1. Please kindly check whether the Smart Device connects the power, turns on and enter the configuration status (When the smart device turns on, long press the Power button for 5 seconds, it will enter configuration status. )
2. Please check if your mobile phone can connect the 2.4G Wi-Fi and has strong Wi-Fi signal.
3. Please make sure the Wi-Fi frequency is 2.4Ghz if router is dual-band（2.4G and 5G）. If Wi-Fi frequency is 5Ghz only, i’m sorry it`s enable to connect the smart device.
4. Please make sure you name the network with English letters or numbers. Other languages are not supported for this moment.
5. Please kindly check if the Wi-Fi password is correct when you add the Smart Device to Smart Life app. (Note that case sensitive, punctuation and spaces.)
6. If your cannot add Smart Device in Quick Connection, please choose “Adding smart device in AP Mode”.
7. If you want to reset the Smart Device, please press and hold the ON/OFF button for 3-5 seconds, and the indicator would blink Quickly in green.

Why is Smart Device automatically disconnected/reconnected during using? (There are also lags in response or sometimes no response in operation).

1.  Please make sure the Smart Device is under the Wi-Fi coverage with strong signal.
2. Make sure the power supply is stable and the Wi-Fi can be connected to the external network.

Can the Smart Device be controlled under Mobile 3G/4G/5G network?

When adding the smart device at the first time, the smart device and the mobile phone must be in the same 2.4GHz Wi-Fi environment. After being added successfully, the mobile phone is able remote control the smart device under 3G/4G/5G network (kindly note that the smart device should be under Wi-Fi coverage with strong Wi-Fi signal).

What if i change or update my router or Wi-Fi?

You will need to reconfigure your Smart Device to work with new router. First, connect your mobile phone with the updated Wi-Fi. Second, remove the Smart Device from Smart Life APP and add it again with correct Wi-Fi Password. If the light is flashing green quickly, the unit is in pairing mode.

Why is the indicator light of my Smart Device keeps flashing after i set it up?

If the light is flashing green quickly, the device is still in pairing mode. Please check your Wi-Fi network to see if the unit has been well connected to Wi-Fi network.

Why the power usage date didn’t update in the app even when my Smart Device is in use?

It may takes some time for the power usage data to update. If you’re using a low power consumption appliance, it may take longer for the data to transfer, please refresh the page and try again.

Why the connected Smart Device turned off unexpectedly?

Your Wi-Fi network may have turned off. Please check and restart your wireless router, then power-on the Smart Device. The indicator light of Smart Device will constant display in blue if the device are successfully paired.

Why it keeps reminding “Please wait” in App?

Please check whether you set the Wi-Fi network in right way, and see if your Wi-Fi network is overloaded with too many devices.

Quality Assurance

We committed to 90 days returns replacements and  exchanges, and 12 month quality warranty. If you want to extend warranty to 2 years, please join Acenx smart family by scanning the following QR code.

Quality Warranty

Contact us

For any inquiries comments concerning to our products, please do no hesitate to send us email, and we will respond to you as soon as possible.

We appreciate your support!

Support

• Email: acenxservice@gmail.com
• Facebook： acenxservice
• Skype: acenxservice

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