ezviz Security Camera User Guide

Quick Start Guide

www.ezvizlife.com
102026255 ，A

COPYRIGHT © Hangzhou EZVIZ Software Co., Ltd.. ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou EZVIZ Software Co., Ltd. (hereinafter referred to be “EZVIZ”). This user manual (hereinafter referred to be  “the Manual”) cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means,  without the prior written permission of EZVIZ. Unless otherwise stipulated, EZVIZ does not make any  warranties, guarantees or representations, express or implied, regarding to the Manual.

About this Manual
The Manual includes instructions for using and managing the product. Pictures, charts, images and all other
information hereinafter are for description and explanation only. The information contained in the Manual is
subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the  website (http://www.ezvizlife.com).
Revision Record
New release – January, 2019

Trademarks Acknowledgement

™,  and other EZVIZ’s trademarks and logos are the properties of EZVIZ in various
jurisdictions. Other trademarks and logos mentioned below are the properties of their respective owners.

Legal Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS  AND ERRORS, AND EZVIZ MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION,  MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND  NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL EZVIZ, ITS DIRECTORS,  OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, ONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF EZVIZ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM  EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EZVIZ’S TOTAL LIABILITY  OR ALL DAMAGES EXCEED THE ORIGINAL PURCHASE PRICE OF THE PRODUCT.

EZVIZ  DOES NOT UNDERTAKE ANY LIABILITY FOR PERSONAL INJURY OR PROPERTY DAMAGE AS  THE RESULT OF PRODUCT INTERRUPTION OR SERVICE TERMINATION CAUSED BY: A) IMPROPER INSTALLATION OR USAGE OTHER THAN AS REQUESTED; B) THE PROTECTION  OF NATIONAL OR PUBLIC INTERESTS; C) FORCE MAJEURE; D) YOURSELF OR THE THIRD PARTY, INCLUDING WITHOUT LIMITATION, USING ANY THIRD PARTY’S PRODUCTS, SOFTWARE, APPLICATIONS, AND AMONG OTHERS. REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. EZVIZ SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE  OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS  INSPECTION, OR OTHER INTERNET SECURITY

RISKS; HOWEVER, EZVIZ WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS AND DATA PROTECTION LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN  ORDER TO ENSURE THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. EZVIZ SHALL  NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THE ABOVE AND THE  APPLICABLE LAW, THE LATTER PREVAILS.

Regulatory Information
FCC Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) This device must accept any interference received,  including interference that may cause undesired operation.
Note: This product has been tested and found to  comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This product generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If  this product does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of  the following measures:

—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This equipment should be installed and operated with a minimum distance 20cm between the radiator and your
body.
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:

1.  this device may not cause interference, and
2. this device must accept any interference, including interference that may cause undesired operation of the
   device.

Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and
maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically  radiated power (e.i.r.p.) is not more than that necessary for successful communication.

EU Conformity Statement
This product and – if applicable – the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the Radio Equipment Directive 2014/53/EU, the EMC Directive 2014/30/EU, the RoHS Directive 2011/65/EU.

2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted  municipal waste in the European Union. For proper recycling, return this product to your local supplier upon  the purchase of equivalent new equipment, or dispose of it at designated collection points. For more  information see: www.recyclethis.info.

2006/66/EC and its amendment 2013/56/EU (battery directive): This product contains a battery that cannot  be disposed of as unsorted municipal waste in the European Union. See the product documentation for  specific battery information. The battery is marked with this symbol, which may include lettering to indicate  cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a  designated collection point. For more information see: www.recyclethis.info.

Industry Canada ICES-003 Compliance
This device meets the CAN ICES-3 (B)/NMB-3(B) standards requirements.

EC DECLARATION OF CONFORMITY
Hereby, Hangzhou EZVIZ Software Co.,Ltd. declares that the radio equipment type [CS-C1C-D0-1D1WFR, CS-C1CD0-1D2WFR, CS-C1C-D0-1D2WPFR,CS-CTQ1C-D0-1D1WFR, CS-CTQ1C-D0-1D2WFR, CS- C1HC-D0-1D2WPFR] is in compliance with Directive 2014/53/EU. The full text of the EC ECLARATION OF  CONFORMITY is available at the following web link: http://www.ezvizlife.com/declaration-of-conformity.

Safety Instruction
Due to the product shape and dimension, the name and address of the importer/manufacturer are printed on  the package.
Customer Service
For more information, please visitwww.ezvizlife.com.
Need help? Please visit “www.ezvizlife.com/inter/page/contact- us” for our local contact details.

SAVE THIS MANUAL FOR FUTURE REFERENCE

Box Content

The camera appearance is subject to the actual one you have bought.

Basics

• Solid Red: Camera is starting up.
• Slow-flashing Red: Wi-Fi connection has failed.
• Fast-flashing Red: Device exception (e.g. microSD card error).
• Solid Blue: Video is being viewed or played back in EZVIZ App.
• Fast-flashing Blue: Camera is ready for the Wi-Fi connection.
• Slow-flashing Blue: Camera is running properly.

microSD Card|

• microSD Card should be purchased separately.
•  Initialize the card in the EZVIZ app before using it.

RESET Button|

Hold down the RESET button for 5 seconds while the camera is running, the camera restarts  and all parameters are reset to default.

Setup

Step 1 Power-on
Plug the power cable into the camera and to the power adapter and then into a power outlet, as shown in the figure below.

Step 2 Camera Setup

1. Create a user account
   – Connect your mobile phone to Wi-Fi.
   – Download and install the EZVIZ app by searching “EZVIZ” in App Store or Google PlayTM.
   – Launch the app and register for an EZVIZ user account following the startup wizard.

2. Add a camera to EZVIZ
   – Log in the EZVIZ app.
   – From the EZVIZ app Home screen, tap “+” on the upper-right hand corner to go to the scan QR code interface.

Please make sure your phone is connected to the 2.4GHz Wi-Fi from the router for Wi-Fi configuration.

Installation

Step 1 Install the Metal Plate (Optional)
Pick a clean and flat surface and secure the metal plate to the desired position with the foam stickers or screws  (not included).
There’s a magnet piece inside the camera. You can skip this step if the surface is made of metal.

Step 2 Install the Camera
Secure the camera magnetically to the metal plate or metal surface (see figure below).

Step 3 Complete Installation
Adjust the camera angle as required.

Appendix

Install Memory Card
Insert a microSD card into the slot until a click.

Initializing Memory Card

1. In the EZVIZ app, check the memory card status by tapping on the Storage Status in the Device Settings interface.
2. If the memory card status displays as Uninitialized, tap to initialize it. The status will then change to Normal.

For detailed information, please visit www.ezvizlife.com.

LIMITED WARRANTY

Thank you for purchasing Hangzhou EZVIZ Software Co., Ltd. (“EZVIZ”) products. This limited warranty (“warranty”) gives you, the original purchaser of the EZVIZ product, specific legal rights. You may also have other legal rights that vary by state, province or jurisdiction. This warranty applies only to the original purchaser of the product. “Original purchaser” means any consumer having purchased the EZVIZ product from an authorized seller. The disclaimers, exclusions,  and limitations of liability under this warranty will not apply to the extent prohibited by applicable law. No distributor, reseller, agent, or employee is authorized to make any modification, extension, or addition to this warranty.

Your EZVIZ product is warranted for a period of one (1) year from the date of purchase against defects in materials and workmanship, or such longer period as may be required by law in the country or state where this product is sold, when used normally in accordance with user manual.
You can request warranty service by contacting our Customer Service.
For any defective EZVIZ products under warranty, EZVIZ will, at its option, (i) repair or replace your product free of charge; (ii) exchange your product with a functionally equivalent product; or (iii) refund the original purchase price, provided you provide the original purchase receipt or copy, a brief explanation of the defect,  and return the product in its original packaging. At EZVIZ’s sole discretion, repair or replacement may be made with a new or refurbished product or components. This warranty does not cover the shipping cost,  insurance, or any other incidental charges incurred by you in returning the product. Except where prohibited by applicable law, this is your sole and exclusive remedy for breach of this warranty. Any product that has either been repaired or replaced under this warranty will be covered by the terms of this warranty for the longer of ninety (90) days from the date of delivery or the remaining original warranty period.
This warranty does not apply and is void:

•  If the warranty claim is made outside the warranty period or if the proof of purchase is not provided;
• For any malfunction, defect, or failure caused by or resulting from the evidence of impact; mishandling; tampering; use contrary to the applicable instruction manual; incorrect power line voltage; accident; loss; theft;  fire; flood; or other Acts of God; shipping damage; or damage resulting from repairs performed by  unauthorized personnel;
• For any consumable parts, such as batteries, where the malfunction is due to the normal aging of the product;
• Cosmetic damage, including but not limited to scratches, dents, and broken plastic on ports;
•  Any software, even if packaged or sold with EZVIZ hardware;
• For any other damages free from defects in material or workmanship;
•  Routine cleaning, normal cosmetic, and mechanical wear and tear.

DISCLAIMER OF WARRANTIES
EXCEPT AS STATED ABOVE IN THIS WARRANTY, AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EZVIZ DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES AND CONDITIONS WITH RESPECT TO THE PRODUCT,  INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, THE DURATION OF ANY APPLICABLE IMPLIED WARRANTIES OR  CONDITIONS TO THE DURATION OF THIS WARRANTY, THE SECURITY OF THE PRODUCT,  OR AVAILABILITY AND RELIABILITY OF PRODUCT INFORMATION OR DATA.
NOTE: SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
LIMITATION OF DAMAGES
IN NO EVENT WILL EZVIZ BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR SPECIAL DAMAGES, INCLUDING ANY DAMAGES FOR LOST DATA OR LOST  PROFITS, ARISING FROM OR RELATING TO THIS WARRANTY OR THE PRODUCT, AND  ZVIZ’S TOTAL CUMULATIVE LIABILITY ARISING FROM OR RELATED TO THIS WARRANTY  OR THE PRODUCT WILL NOT EXCEED THE AMOUNT ACTUALLY PAID FOR THE PRODUCT  BY THE ORIGINAL PURCHASER. NOTE: SOME STATES OR JURISDICTIONS DO NOT ALLOW  THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. LIMITATION OF LIABILITY
ALL PRODUCT INFORMATION AND DATA IS PROVIDED FOR YOUR CONVENIENCE, “AS IS”, AND “AS AVAILABLE.” EZVIZ DOES NOT REPRESENT, WARRANT, OR GUARANTEE THAT PRODUCT INFORMATION AND DATA WILL BE AVAILABLE, ACCURATE, OR RELIABLE OR  THAT PRODUCT INFORMATION AND DATA OR USE OF THE PRODUCT WILL PROVIDE  SAFETY IN YOUR HOME. YOU USE ALL PRODUCT INFORMATION, DATA, AND THE  PRODUCT  AT YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR  (AND EZVIZ DISCLAIMS) ANY AND ALL LOSS, LIABILITY, OR DAMAGES, INCLUDING TO  YOUR WIRING, FIXTURES, ELECTRICITY, HOME, PRODUCT, PRODUCT PERIPHERALS,  COMPUTER, MOBILE DEVICE, AND ALL OTHER ITEMS AND PETS, RESULTING FROM YOUR  USE OF THE PRODUCT INFORMATION, DATA, OR PRODUCT. PRODUCT INFORMATION AND  DATA PROVIDED BY EZVIZ IS NOT INTENDED AS A SUBSTITUTE FOR DIRECT MEANS OF  OBTAINING THE INFORMATION. FOR EXAMPLE, A NOTIFICATION PROVIDED THROUGH  THE PRODUCT IS NOT INTENDED AS A SUBSTITUTE FOR AUDIBLE AND VISIBLE  INDICATIONS IN THE HOME AND ON THE PRODUCT, NOR FOR A THIRD-PARTY MONITORING SERVICE. Please do not hesitate to contact your seller or our Customer Service, with any questions.

References

• HOME
• EZVIZ - Creating Easy Smart Homes
• Declaration of Conformity | EZVIZ
• Contact EZVIZ
• HOME

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