LG Side by Side Refrigerator Owner’s Manual
- June 7, 2024
- LG
Table of Contents
Side by Side Refrigerator
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OWNER’S MANUAL
SIDE BY SIDE REFRIGERATOR
Read this owner’s manual thoroughly before operating the appliance and keep it
handy for reference at all times.
ENGLISH LRSDS2706, LRSXS2706, LRSOS2706, LRSOC2306, LRSXC2306*
MFL71823901 Rev.03_071321
www.lg.com
Copyright © 2021 LG Electronics Inc. All Rights Reserved.
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2
TABLE OF CONTENTS
3 IMPORTANT SAFETY INSTRUCTIONS
3 READ ALL INSTRUCTIONS BEFORE USE 3 WARNING 6 CAUTION
7 PRODUCT OVERVIEW
7 Product Features
11 INSTALLATION
11 Before Installing 12 Choosing the Proper Location 13 Removing/Assembling
Doors 17 Connecting the Water Line 20 Leveling and Door Alignment 21 Turning
on the Power
22 OPERATION
22 Before Use 23 Control Panel 25 Sabbath Mode 26 Ice and Water Dispenser 27
In-Door Ice Bin 28 Automatic Icemaker 29 Storing Food 31 Drawers 31
Refrigerator Shelves 31 InstaView 32 Door-in-Door 32 Door Bins
33 SMART FUNCTIONS
33 LG ThinQ Application 35 Smart Grid Function 36 Smart DiagnosisTM Feature
38 MAINTENANCE
38 Cleaning 38 Air Filter 39 Water Filter
44 TROUBLESHOOTING
44 FAQs 45 Before Calling for Service
55 LIMITED WARRANTY
55 USA 59 Canada
ENGLISH
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IMPORTANT SAFETY INSTRUCTIONS 3
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
Safety Messages
Your safety and the safety of others are very important. We have provided many
important safety messages in this manual and on your appliance. Always read
and follow all safety messages.
This is the safety alert symbol. This symbol alerts you to potential hazards
that can kill or injure you and others. All safety messages will follow the
safety alert symbol and either the word WARNING or CAUTION. These words mean:
WARNING You may be killed or seriously injured if you do not follow
instructions. CAUTION You may be injured or cause damage to the product if you
do not follow instructions. All safety messages will tell you what the
potential hazard is, tell you how to reduce the chance of injury, and tell you
what may happen if the instructions are not followed.
WARNING
WARNING
· To reduce the risk of explosion, fire, death, electric shock, scalding or
injury to persons when using this product, follow basic precautions, including
the following:
Installation
· To reduce the risk of injury to persons, adhere to all industry recommended
safety procedures including the use of long-sleeved gloves and safety glasses.
· Never attempt to operate this appliance if it is damaged, malfunctioning,
partially disassembled, or has missing or broken parts, including a damaged
cord or plug.
· Only connect this product to a dedicated grounded electrical outlet rated
for use with this product (115 V, 60 Hz, AC only). It is the user’s
responsibility to replace a standard 2-prong wall outlet with a standard
3-prong wall outlet.
· Do not use an outlet that can be turned off with a switch. Do not use an
extension cord. · The appliance must be positioned for easy access to a power
source. · When moving the refrigerator, be careful not to roll over or damage
the power cord. · Contact an authorized service center when installing or
relocating the refrigerator. · Do not, under any circumstances, cut or remove
the third (ground) prong from the power cord. · Keep packing materials out of
the reach of children. Packaging material can be dangerous for children.
There is a risk of suffocation. · Do not install the refrigerator in a damp or
dusty place where insulation on electrical parts may
deteriorate. · Do not place the refrigerator in direct sunlight or expose it
to the heat from heating appliances such as
stoves or heaters.
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4 IMPORTANT SAFETY INSTRUCTIONS
· Do not bend or pinch the power cord excessively or place heavy objects on
it.
Operation
· This appliance is intended to be used in household and similar applications
such as: – staff kitchen areas in shops, offices and other working
environments; – farm houses and by clients in hotels, motels and other
residential type environments; – bed and breakfast type environments; –
catering and similar non-retail applications.
· This product is not to be used for special purposes such as the storage of
medicine or test materials or for use on ships, etc.
· DO NOT allow children to climb, stand, or hang on the refrigerator doors or
on the shelves in the refrigerator. They could damage the refrigerator and
seriously injure themselves.
· Do not allow children to climb into the refrigerator. They could be trapped
and suffocated. · Children should be supervised to ensure that they do not
play with the refrigerator. · Keep fingers out of pinch point areas;
clearances between the doors and cabinets are necessarily small.
Be careful closing doors when children are nearby. · Do not touch frozen food
or the metal parts in the freezer compartment with wet or damp hands. Doing
so may cause frostbite. · Do not refreeze frozen food that has thawed
completely. Doing so may result in a serious health hazard. · Do not use an
adapter plug or plug the power plug into a multi-outlet extension cord. · If
the supply cord is damaged, it must be replaced by the manufacturer or its
service agent or a similarly
qualified person in order to avoid a hazard. · Do not operate the refrigerator
or touch the power cord with wet hands. · Do not modify or extend the power
cord. · Do not use an uncertified power outlet. Do not plug appliance into a
damaged wall outlet. · Do not put hands, feet or other objects into the air
vents or bottom of the refrigerator. Doing so could
result in personal injury or electric shock. · In the event of a gas leak
(propane/LPG), ensure the area is adequately ventilated and contact an
authorized service center before resuming use. Do not touch the refrigerator
or power cord of the refrigerator. · Disconnect the power cord immediately and
contact an authorized service center if there is a strange noise, odor, or
smoke coming from the appliance. · Do not use any fuse (such as copper, steel
wire, etc.) other than a standard fuse. · Do not place or use an electrical
appliance inside the refrigerator, unless it is of a type recommended by the
manufacturer. · Do not put animals inside the appliance. · Do not place heavy
or fragile objects, liquid filled containers, combustible substances, or
flammable objects (such as candles and lamps) on the appliance. · If connected
to a circuit protected by fuses, use time delay fuse. · Keep ventilation
openings, in the appliance enclosure or in the built-in structure, clear of
obstruction. · Do not use mechanical devices or other means to accelerate the
defrosting process, other than those recommended by the manufacturer. · Do not
use electrical appliances inside the food storage compartments of the
appliance, unless they are of the type recommended by the manufacturer. · Do
not store explosive substances such as aerosol cans with a flammable
propellant in this appliance.
ENGLISH
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IMPORTANT SAFETY INSTRUCTIONS 5
Maintenance
· Do not use a hair dryer to dry the inside of the refrigerator. · Do not
light a candle to remove odors in the refrigerator. · In the event of a
refrigerant leak, move flammable objects away from the refrigerator. Ensure
the area is
adequately ventilated and contact an authorized service center. · Keep
flammable materials and vapors, such as gasoline, away from the refrigerator.
· This appliance is not intended for use by persons (including children) with
reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have
been given supervision or instruction concerning use of the appliance by a
person responsible for their safety. · Unplug the power plug before cleaning
or repairing the refrigerator. · The refrigerator and freezer compartment
lights are interior LED lighting, and service should be performed by a
qualified technician. · Unplug the power plug immediately in the event of a
blackout or thunderstorm. · Turn the power off if water or dust penetrates
into the refrigerator. Call a service agent. · Do not store glass containers
or soda in the freezer compartment. Contents may expand when frozen, break the
container and cause injury. · Do not store, disassemble or repair the
appliance yourself or allow unqualified personnel to do so.
Disposal
· Junked or abandoned refrigerators are dangerous, even if they are sitting
for only a few days. When disposing of the refrigerator, remove the packing
materials from the door or take off the doors but leave the shelves in place
so that children may not easily climb inside.
· If disposing of a refrigerator, make sure the refrigerant and insulation
foam are removed for proper disposal by a qualified servicer. If you release
the refrigerant or throw away the insulation foam, you may be fined or
imprisoned in accordance with the relevant environmental law. Insulation foam
contains flammable blowing gas.
· When discarding the appliance, remove the door gasket while leaving the
shelves and bins in place, and keep children away from the appliance.
Grounding Instructions
· Improper connection of the equipment-grounding conductor can result in a
risk of electric shock. Check with a qualified electrician or service
personnel if you are in doubt whether the appliance is properly grounded. Do
not modify the plug provided with the appliance; if it will not fit the
outlet, have a proper outlet installed by a qualified electrician.
· Have a certified electrician check the wall outlet and wiring for proper
grounding. · Never unplug the appliance by pulling on the power cord. Always
grip the plug firmly and pull straight
out from the outlet. Failure to do so may damage the power cord, resulting in
a risk of fire and electric shock.
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6 IMPORTANT SAFETY INSTRUCTIONS
Risk of Fire and Flammable Materials
This appliance contains a small amount of isobutane refrigerant (R600a), which
is combustible. When transporting and installing the appliance, care should be
taken to ensure that no parts of the refrigerating circuit are damaged.
Refrigerant squirting out of the pipes could ignite or cause an eye injury. If
a leak is detected, avoid any naked flames or potential sources of ignition
and air out the room in which the appliance is standing for several minutes.
In order to avoid the creation of a flammable gas air mixture if a leak in the
refrigerating circuit occurs, the size of the room in which the appliance may
be sited depends on the amount of refrigerant used. The room must be 10.8
square feet (1 square meter) in size for every 8g of R600a refrigerant inside
the appliance. The amount of refrigerant in your particular appliance is shown
on the identification plate inside the appliance. Never start up an appliance
showing any signs of damage. If in doubt, consult your dealer.
CAUTION
CAUTION
· To reduce the risk of minor or moderate injury to persons, malfunction, or
damage to the product or property when using this product, follow basic
precautions, including the following:
Installation
· Do not install the refrigerator where there may be a danger of the unit
falling. · The refrigerator must be properly installed in accordance with the
Installation Instructions.
Operation
· Do not use aerosols near the refrigerator. · This appliance is intended to
be used only in domestic and similar applications. · Do not strike or apply
excessive force to any glass surface. Do not touch glass surfaces if they are
cracked or broken. · Do not overfill or pack items too tightly into door bins.
Doing so may cause damage to the bin or
personal injury if items are removed with excessive force.
Maintenance
· Do not use strong detergents like wax or thinners for cleaning. Clean with a
soft cloth. · Remove foreign objects (such as dust and water) off the prongs
of the power plug and contact areas. Do
not use a wet or damp cloth when cleaning the plug. · Do not spray water
directly on the inside or outside of the refrigerator. · Do not clean glass
shelves or covers with warm water when they are cold. They may break if
exposed to
sudden temperature changes.
SAVE THESE INSTRUCTIONS
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PRODUCT OVERVIEW
PRODUCT OVERVIEW 7
Product Features
The images in this guide may be different from the actual components and
accessories, which are subject to change by the manufacturer without prior
notice for product improvement purposes.
Exterior
This feature is only available on some models.
ENGLISH
a Dispenser Control Panel Sets the the dispenser mode.
b Filtered Water and Ice Dispenser Dispenses purified water and ice.
c Door in Door This is a convenient storage area for frequently-used items
that require easy access.
d Door in Door Lever Opens Door-in-Door.
e InstaView Knock twice on the glass to turn the LED light inside the
InstaView on or off.
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8 PRODUCT OVERVIEW
Interior
This feature is only available on some models. Door in Door Model: LRSDS2706
Standard Door Model: LRSXS2706, LRSXC2306*
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InstaView Model: LRSOS2706, LRSOC2306
PRODUCT OVERVIEW 9
ENGLISH
a LED Lamp The LED lamps inside the appliance light up when you open the door.
b Temperature Sensor This sensor senses the temperature of the fridge
compartment. · Maintain the distance between the sensor and food to accurately
sense the temperature.
c Automatic Icemaker This is where ice is automatically produced and stored.
d Craft Icemaker This is where craft ice is automatically produced and stored.
e Freezer Shelf Stores frozen food such as meat, fish, and ice cream. · To
freeze food items quickly, store the food on a shelf other than the top shelf.
Food items will freeze most quickly on any shelf except for the top shelf.
f Freezer Door Bin Stores small packages of frozen food. Do not store ice
cream or food which will be stored for a long period of time.
g Freezer Drawer Stores frozen food for longer storage.
h Fridge Shelf Stores refrigerated foods and fresh foods. · Store foods with
higher moisture content at the front of the shelf. · Adjust the shelf height
by inserting the shelf in another groove at a different height. · The actual
number of shelves will differ from model to model.
i Fridge Door Bin Stores small packages of refrigerated foods, drinks and
sauce containers.
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10 PRODUCT OVERVIEW
j Control Panel Sets the refrigerator and freezer temperatures or other
functions.
k Fridge Drawer Stores fruits and vegetables to keep fresh for as long as
possible.
l Bottom Drawer Cover
CAUTION · Do not store any items at the front of the bottom shelf. The items
may fall and cause an injury or
appliance damage.
m Door in Door Compartment Stores commonly used food items such as beverages
and snacks.
n InstaView Knock twice on the glass to turn the LED light inside the
InstaView on or off.
Product Specifications
The appearance and specifications listed in this manual may vary due to
constant product improvements. Electrical requirements: 115 V, 60 Hz Min. /
Max. water pressure: 20 – 120 psi (138 – 827 kPa)
Model LRSDS2706 LRSXS2706 LRSOS2706 LRSOC2306 LRSXC2306*
Description Standard-depth, Door-in-Door Side by Side Refrigerator, Craft Ice Standard-depth, Side by Side Refrigerator Standard-depth, Instaview Side by Side Refrigerator, Craft Ice Standard-depth, Door-in-Door Side by Side Refrigerator, Craft Ice Standard-depth, Side by Side Refrigerator
Net weight 284 lb (129 kg) 265 lb (120 kg) 300 lb (136 kg) 276 lb (125 kg) 240 lb (109 kg)
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INSTALLATION
INSTALLATION 11
Before Installing
Installation Overview
Please read the following installation instructions first after purchasing
this product or transporting it to another location.
ENGLISH
a Unpacking the Refrigerator b Choosing the Proper Location c
Disassembling/Assembling d Connecting the Water Line e Leveling and Door
Alignment
WARNING · Connect to potable water supply only.
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12 INSTALLATION
Unpacking the Refrigerator
WARNING · Use two or more people to move and install the
refrigerator. Failure to do so can result in back injury or other injury.
· The refrigerator is heavy. Protect the floor when moving the refrigerator
for cleaning or service. Always pull the refrigerator straight out when moving
it. Do not wiggle or walk the refrigerator when trying to move it, as floor
damage could occur.
· Keep flammable materials and vapors, such as gasoline, away from the
refrigerator. Failure to do so can result in fire, explosion, or death.
install a booster pump to compensate for the low pressure.
Electricity
Use an individual, grounded outlet:115 Volts, 60 Hz, AC, 15 amps minimum.
WARNING · Do not overload house wiring and cause a fire
hazard by plugging in multiple appliances in the same outlet with the
refrigerator. · To reduce the risk of electric shock, do not install the
refrigerator in a wet or damp area.
NOTE
· Remove tape and any temporary labels from your refrigerator before using. Do
not remove any warning labels, the model and serial number label, or the Tech
Sheet that is located under the front of the refrigerator.
· To remove any remaining tape or glue, rub the area briskly with your thumb.
Tape or glue residue can also be easily removed by rubbing a small amount of
liquid dish soap over the adhesive with your fingers. Wipe with warm water and
dry.
· Do not use sharp instruments, rubbing alcohol, flammable fluids, or abrasive
cleaners to remove tape or glue. These products can damage the surface of your
refrigerator.
· Reinstall or adjust shelves as needed. Refrigerator shelves are installed in
the shipping position. Reinstall shelves according to your individual storage
needs.
Flooring
To avoid noise and vibration, the unit must be installed and leveled on a
solidly constructed floor. If required, adjust the leveling legs to compensate
for the unevenness of the floor.
NOTE · Installing on carpeting, soft tile surfaces, a
platform or weakly supported structure is not recommended.
Ambient Temperature
Install this appliance in an area where the temperature is between 55 °F (13
°C) and 110 °F (43 °C). If the temperature around the appliance is too low or
high, cooling ability may be adversely affected.
Choosing the Proper Location
Water
The refrigerator must be located where a water supply can be connected for the
automatic icemaker.
NOTE · The water pressure must be 20 – 120 psi or 138 –
827 kPa or 1.4 – 8.4 kgf/cm2. If the refrigerator is installed in an area with
low water pressure (below 20 psi or 138 kPa or 1.4 kgf/cm2), you can
ENGLISH
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INSTALLATION 13
Dimensions and Clearances
· Check the dimensions of the appliance and the installation path to ensure
there is sufficient room to move the refrigerator through doors or narrow
openings.
· If an opening is too narrow to fit the refrigerator through, remove the
refrigerator doors. See Removing/ Assembling the Doors and Drawers in this
manual.
· The installation location chosen for the refrigerator should allow space
behind the unit for connections and airflow and space in front to open the
doors and drawers.
· Too small of a distance from adjacent items may result in lowered freezing
capability and increased electricity consumption charges. Allow at least 2
inches (50 mm) between the back of the refrigerator and the wall.
· Remember to allow enough room in front of the refrigerator to fully open the
doors and drawers.
B A
C
D
E
FG
H
–
Dimension/Clearance
A
Depth
B
Width
C
Height to Top of Case
D
Height to Top of Hinge
E
Back Clearance
F
Depth without Door
G
Depth (Total with Door Open 90°)
LRSDS2706, LRSXS2706, LRSOS2706*
LRSOC2306, LRSXC2306
33 15/32″ (850 mm) 28 15/16″ (735 mm)
35 29/32″ (912 mm) 35 29/32″ (912 mm)
68 29/32″ (1750 mm)
68 29/32″ (1750 mm)
70 15/32″ (1790 mm)
70 15/32″ (1790 mm)
2″ (50 mm)
2″ (50 mm)
28 15/16″ (735 mm) 24 7/16″ (620 mm)
51″ (1295 mm)
46 7/16″ (1180 mm)
Removing/Assembling Doors
If the entrance door is too narrow for the refrigerator to pass through,
remove the refrigerator doors and move the refrigerator sideways through the
doorway.
CAUTION · Use two or more people to remove and install
the refrigerator doors.
· Disconnect the electrical supply to the refrigerator before installing.
· Do not put hands, feet or other objects into the air vents or bottom of the
refrigerator.
· Be careful when handling the hinge and hinge lever.
· Remove food and bins before detaching the doors.
· Do not hold the handle when removing or replacing the doors as the handle
may come off.
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14 INSTALLATION
· Tools Needed – Flat-head screwdriver – Phillips screwdriver
Removing the Hinge Cover
Remove the screws from the hinge cover at the top of the refrigerator. Lift
the hook (not visible), located at the bottom of the front side of the cover
with a flat-head screwdriver.
3 Pull out the water supply lines g. Disconnect
all the wire harnesses h. Unscrew the ground wire i.
Removing the Freezer Door
1 The water supply is connected to the upper right part of the rear surface of
the refrigerator. Remove the clip in the joint area. Hold the water supply
connection and gently push the collet a to detach the water supply line as
shown.
NOTE · The number of wire harnesses may vary
depending on the model.
· Ground wire is only present on some models.
4 Rotate the hinge lever j counterclockwise.
Lift the top hinge k free of the hinge lever latch l.
NOTE · Disassembling/Assembling the Water Lines
b Collet c Tube d Insert line e Clip
2 Remove the screws from the water line cover
f and detach the cover.
CAUTION · When lifting the hinge free of the latch, be
careful that the door does not fall forward.
5 Free the hinge from the water lines and wire harnesses and set it aside.
6 Lift the door from the bottom hinge pin m and place it, inside facing up, on
a nonscratching surface.
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INSTALLATION 15
ENGLISH
Removing the Refrigerator Door
1 Detach all the wire harnesses a. Unscrew the
ground wire b.
4 Place the door, inside facing up, on a nonscratching surface.
Assembling the Refrigerator Door
1 Place the door onto the bottom hinge pin a.
2 Rotate the hinge lever c clockwise. Lift the
top hinge d free of the hinge lever latch e.
2 Fit the hinge b over the hinge lever latch c
and slot it into place. Rotate the lever d counterclockwise to secure the
hinge.
CAUTION · When lifting the hinge free of the latch, be
careful that the door does not fall forward.
3 Lift the door from the bottom hinge pin f.
NOTE · Align the refrigerator door with the cabinet to
help fit the top hinge in place.
3 Connect all the wire harnesses e. Screw in
the ground wire f.
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16 INSTALLATION
NOTE · The number of wire harnesses may vary
depending on the model.
· Ground wire is only present on some models.
4 Push the water supply lines into the hole on the top case and pull them through the backplate.
Assembling the Freezer Door
1 Install the freezer door onto the bottom hinge
pin a.
NOTE · The number of wire harnesses may vary
depending on the model.
· Ground wire is only present on some models.
2 Fit the hinge b over the hinge lever latch c
and slot it into place. Rotate the lever d clockwise and fasten the hinge.
5 Hold the water supply connection and gently
push in the collet e to connect the water supply lines as shown. Insert the
tube at least 5/8 inch (15 mm) into the connector. Insert the clip on the
joint to fasten the tubes in place.
NOTE
· Align the freezer door with the cabinet to help fit the top hinge in place.
NOTE · Disassembling/Assembling the Water Lines
3 Connect all the wire harnesses and the ground wire.
f Collet g Tube h Insert line i Clip
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ENGLISH
· Gently press the collet and insert the tube until only one line shows on the
tube.
Assembling the Hinge Cover
Position the hinge cover in its place. Insert and tighten the cover screws.
Connecting the Water Line
Before Beginning
This water line installation is not covered by the refrigerator warranty.
Follow these instructions carefully to minimize the risk of expensive water
damage. If necessary, call a qualified plumber to correct water hammer before
installing the water supply line to the refrigerator. Water banging in the
pipes (water hammer) in residential plumbing can cause damage to refrigerator
parts and lead to water leakage or flooding. · Turn the icemaker OFF if the
refrigerator will be
used before the water line is connected. · Do not install the icemaker tubing
in areas
where the ambient temperatures fall below freezing.
WARNING · Connect to potable water supply only.
CAUTION · To prevent burns and product damage, only
connect the refrigerator water line to a cold water supply. · Wear eye
protection during installation to prevent injury.
INSTALLATION 17
Water Pressure
You will need a cold water supply.
Water Pressure
· Models with water filter:
– 20 – 120 psi (138 – 827 kPa)
· Where reverse osmosis water filtration system is connected to a cold water
supply:
– 40 – 60 psi minimum to reverse osmosis system (2.8 kgf/cm2 – 4.2 kgf/cm2, or
less than 2 – 3 seconds to fill a cup of 7 oz capacity)
If the water pressure from the reverse osmosis system is less than 20 psi or
138 kPa or 1.4 kgf/cm2 (takes more than 4 seconds to fill a cup of 7 oz or 198
cc capacity):
· Check to see if the sediment filter in the reverse osmosis system is
blocked. Replace the filter if necessary.
· Allow the storage tank on the reverse osmosis system to refill after heavy
usage.
· If the water pressure remains low, call a licensed, qualified plumber.
· All installations must be in accordance with local plumbing code
requirements.
Supplies Needed
· Copper or PEX Tubing, ¼ in. outer diameter, to connect the refrigerator to
the water supply. Be sure both ends of the tubing are cut square. To determine
how much tubing you need, measure the distance from the water valve on the
back of the refrigerator to the water supply pipe. Then, add 8 feet (2.4 m).
Be sure there is sufficient extra tubing (about 8 feet [2.4 m] coiled into 3
turns of about 10 in. [25 cm] diameter) to allow the refrigerator to move out
from the wall after installation.
· Power drill.
· ½ in. or adjustable wrench.
· Flat-blade and Phillips screwdrivers.
· Two ¼ in. outer diameter compression nuts and 2 ferrules (sleeves) to
connect the copper
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18 INSTALLATION
tubing to the shutoff valve and the refrigerator water valve.
2 Choose the valve location.
· Choose a location for the valve that is easily accessible. It is best to
connect into the side of a vertical water pipe. When it is necessary to
connect into a horizontal water pipe, make the connection to the top or side,
rather than at the bottom, to avoid drawing off any sediment from the water
pipe.
· If your existing copper water line has a flared fitting at the end, purchase
an adapter (available at plumbing supply stores) to connect the water line to
the refrigerator OR cut off the flared fitting with a tube cutter and use a
compression fitting.
· Shutoff valve to connect to the cold water line. The shutoff valve should
have a water inlet with a minimum inside diameter of 5/32 in. at the point of
connection to the COLD WATER LINE. Saddle-type shutoff valves are included in
many water supply kits. Before purchasing, make sure a saddle-type valve
complies with your local plumbing codes.
3 Drill the hole for the valve.
· Drill a ¼ in. hole in the water pipe using a sharp bit. Remove any burrs
resulting from drilling the hole in the pipe. Be careful not to allow water to
drain into the drill. Failure to drill a ¼ in. hole may result in reduced ice
production or smaller cubes.
NOTE
· The hookup line cannot be white, plastic tubing. Licensed plumbers must use
only copper tubing (NDA tubing #49595 or #49599) or Cross Link Polyethylene
(PEX) tubing.
NOTE · A self-piercing saddle type water valve should
not be used.
Water Line Installation Instructions
Install the shutoff valve on the nearest frequently used drinking water line.
WARNING · When using any electrical device (such as a
power drill) during installation, be sure the device is battery-powered,
double-insulated or grounded in a manner that will prevent the hazard of
electric shock.
4 Fasten the shutoff valve.
· Fasten the shutoff valve to the cold water pipe with the pipe clamp.
NOTE · Commonwealth of Massachusetts Plumbing
Codes 248CMR shall be adhered to. Saddle valves are illegal and use is not
permitted in Massachusetts. Consult with your licensed plumber.
1 Shut off the main water supply.
· Turn on the nearest faucet to relieve the pressure on the line.
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INSTALLATION 19
diameter) to allow the refrigerator to move out from the wall after
installation.
ENGLISH
a Pipe Clamp b Saddle-Type Shutoff Valve c Vertical Cold Water Pipe
5 Tighten the pipe clamp.
· Tighten the clamp screws until the sealing washer begins to swell.
NOTE · Do not over tighten the clamp or you may crush
the tubing.
a Pipe Clamp b Inlet End c Clamp Screw d Washer
6 Route the tubing.
· Route the tubing between the cold water line and the refrigerator. Route the
tubing through a hole drilled in the wall or floor (behind the refrigerator or
adjacent base cabinet) as close to the wall as possible.
NOTE · Be sure there is sufficient extra tubing (about 8
ft. coiled into three turns of about 10 in.
7 Connect the tubing to the valve.
· Place the compression nut and ferrule (sleeve) for copper tubing onto the
end of the tubing and connect it to the shutoff valve. Make sure the tubing is
fully inserted into the valve. Tighten the compression nut securely.
a Saddle-Type Shutoff Valve b Compression Nut c Packing Nut d Outlet Valve e
Ferrule (sleeve)
8 Flush out the tubing.
· Turn the main water supply on and flush out the tubing until the water is
clear. Shut the water off at the water valve after about one quart of water
has been flushed through the tubing.
9 Connect the tubing to the refrigerator.
NOTE · Before making the connection to the
refrigerator, be sure that the refrigerator power cord is not plugged into the
wall outlet. · Remove the flexible plastic cap from the water valve. · Place
the compression nut and ferrule (sleeve) onto the end of the tubing as shown.
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20 INSTALLATION
NOTE · Insert the end of the copper tubing into the
connection as far as possible. While holding the tubing, tighten the fitting.
doors do not close easily, adjust the refrigerator’s tilt using the
instructions below:
1 Turn the leveling leg to the left to raise that side of the refrigerator or
to the right to lower it. It may take several turns of the leveling leg to
adjust the tilt of the refrigerator.
a Tubing Clamp b ¼ in. Tubing c ¼ in. Compression Nut d Ferrule (sleeve) e
Refrigerator Connection
10 Turn the water on at the shutoff valve.
· Tighten any connections that leak.
CAUTION · Check to see if leaks occur at the water line
connections. · Make sure the house water valve is fully open. If
it is not open completely, the icemaker and dispenser may not work properly.
NOTE · A flare nut wrench works best, but an open-end
wrench will suffice. Do not over-tighten.
2 Open both doors and check to make sure that they close easily. If the doors
do not close easily, tilt the refrigerator slightly more to the rear by
turning both leveling legs to the left. It may take several more turns, and be
sure to turn both leveling legs the same amount.
Door Alignment
Both the left and right refrigerator doors have an adjustable nut, located on
the bottom hinge, to raise and lower them to align properly. If the space
between the doors is uneven, follow the instructions below to align the doors
evenly: Use the wrench (included with the owner’s manual) to turn the nut in
the door hinge to adjust the height.
Leveling and Door Alignment
Leveling
The refrigerator has two front leveling legs. Adjust the legs to alter the
tilt from front-to-back or sideto side. If the refrigerator seems unsteady, or
the
1 Open the door and use the wrench to loosen the keeper nut by turning it to the left.
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2 Use the wrench to adjust the height by turning the adjustment hinge pin to the right to raise the door or to the left to lower it.
INSTALLATION 21
Start the Icemaker
· If the water line is connected, turn icemakers on. – To turn icemakers on,
refer to Control Panel in the Operation section.
· The icemaker will not begin to operate until it reaches its operating
temperature of 15 °F (9 °C) or below. It will then begin operation
automatically if the icemaker has been turned ON.
ENGLISH
3 Use the wrench to fasten the keeper nut by turning it to the right.
CAUTION · Do not overtighten the door adjustment screw.
The hinge pin can be pulled out and the adjustable range of height is a
maximum of 2 in. (5 cm).
Turning on the Power
· After installing, plug the refrigerator’s power cord into a 3-prong grounded
outlet and push the refrigerator into the final position.
CAUTION · Connect to a rated power outlet. · Have a certified electrician
check the wall outlet
and wiring for proper grounding. · Do not damage or cut off the ground
terminal of
the power plug.
Position the Refrigerator
· Arrange the coil of tubing so that it does not vibrate against the back of
the refrigerator or against the wall. Push the refrigerator back to the wall.
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22 OPERATION
OPERATION
Before Use
Checklist
Clean the refrigerator. Clean the refrigerator thoroughly and wipe off all
dust that accumulated during shipping.
CAUTION · Do not scratch the refrigerator with a sharp object or use a
detergent that
contains alcohol, a flammable liquid or an abrasive when removing any tape or
adhesive from the refrigerator. Remove adhesive residue by wiping it off with
your thumb or dish detergent.
· Do not peel off the model or serial number label or the technical
information on the rear surface of the refrigerator.
Open doors and drawers to ventilate the interior. The inside of the
refrigerator may smell like plastic at first. Remove any adhesive tape from
inside the refrigerator and open the refrigerator doors and drawers for
ventilation.
Connect the power supply. Check if the power supply is connected before use.
Turn off the icemaker. Turn off the icemaker if the refrigerator is not yet
connected to the water supply.
NOTE · The icemaker water valve may buzz if the icemaker is turned on while
the
refrigerator is not connected to the water supply.
Wait for the refrigerator to cool. Allow the refrigerator to run for at least
two to three hours before putting food in it. Check the flow of cold air in
the freezer compartment to ensure proper cooling.
CAUTION · Putting food in the refrigerator before it has cooled could cause
the food to
spoil, or a bad odor to remain inside the refrigerator.
The refrigerator makes a loud noise after initial operation. This is normal.
The volume will decrease as the temperature decreases.
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Control Panel
Depending on the model, some of the following functions may not be available.
The actual control panel may differ from model to model.
Control Panel Features
Refrigerator Control Panel This feature is only available on some models.
OPERATION 23
ENGLISH
a Refrigerator Indicates the set temperature of the refrigerator compartment
in Celsius (°C) or Fahrenheit (°F). The default refrigerator temperature is 37
°F (3 °C). Press the Refrigerator button repeatedly to select a new set
temperature from 33 °F to 43 °F (1 °C to 7 °C).
NOTE · To change the temperature mode from °F to °C (or vice versa) press and
hold the Refrigerator and
Freezer buttons simultaneously for approximately five seconds. The temperature
indicator on the display window switches between Celsius and Fahrenheit.
· The displayed temperature is the target temperature, and not the actual
temperature of the refrigerator. The actual refrigerator temperature depends
on the food inside the refrigerator.
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24 OPERATION
b Water Filter Replace the water filter when the Replace Filter icon turns on.
After replacing the water filter, press and hold the Water Filter button for
three seconds to turn the icon light off. Replace the water filter
approximately every six months.
c Freezer Indicates the set temperature of the freezer compartment in Celsius
(°C) or Fahrenheit (°F). The default freezer temperature is 0 °F (-18 °C).
Press the Freezer button repeatedly to select a new set temperature from – 7
°F to 5 °F (-23 °C to -15 °C) or – 4 to 4 .
d Self Care UV light is used to keep the water outlet clean. UV clean function
runs automatically for 10 minutes every hour or can be manually activated at
any time. Press and hold this button for 3 seconds to activate it manually.
NOTE · During operation, the function stops if the Water button is pressed. It
resumes automatically after 1
hour. · The function runs automatically for 10 minutes every hour without
requiring you to press the Self Care
button. · UVnano is a compound word derived from the words UV and its unit, a
nanometer.
e Craft Ice Press the Craft Ice button repeatedly to toggle between the 3 ICE,
6 ICE and OFF modes. After 5 seconds of idle time, the last mode will be
saved, and the display will return to normal. · To turn off the Craft Ice
maker, select the OFF mode. · To turn on the Craft Ice maker, select the 3 ICE
or 6 ICE mode.
NOTE · For more ice, select the 6 ICE mode. For clearer ice, select the 3 ICE
mode.
f Wi-Fi The Wi-Fi button, when used with the LG ThinQ app, allows the
refrigerator to connect to a home Wi-Fi network. Refer to Smart Functions for
information on the initial setup of the application. The Wi-Fi indicator shows
the status of the refrigerator’s network connection. The indicator illuminates
when the refrigerator is connected to the Wi-Fi network. Press and hold the
Wi-Fi button for 3 seconds to connect to the network. The indicator blinks
while the connection is being made and then turns on once the connection is
successfully made.
g Smart Grid Press the Smart Grid button to turn the function On/Off. When the
function is on, the indicator illuminates. The function automatically turns on
when the refrigerator is connected to the Wi-Fi network. The Smart Grid
function is only available if your electric utility company supports the
function. When the refrigerator is responding to a Demand Response (DR)
message from the electric company, the Grid On indicator illuminates.
h Ice Plus This function increases both ice making and freezing capabilities.
· Press the Ice Plus button to illuminate the icon and activate the function
for 24 hours. The function automatically shuts off after 24 hours. · Stop the
function manually by pressing the button once more.
ENGLISH
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OPERATION 25
i Ice On/Off Press and hold the Ice On/Off button for three seconds to turn
the in-door icemaker on/off.
j Lock The lock function disables every other button on the display. · When
power is initially connected to the refrigerator, the lock function is off. ·
To lock the control panel buttons, press and hold the Lock button until the
indicator appears in the display and the function is activated. · To disable
the function, press and hold the Lock button for approximately three seconds.
NOTE · Display Mode (For Store Use Only)
– The Display Mode disables all cooling in the refrigerator and freezer
sections to conserve energy while on display in a retail store. When
activated, OFF is displayed on the control panel.
– To deactivate/activate: With either refrigerator door opened, press the Ice
Plus button 3 times consecutively while pressing the Refrigerator button. The
control panel beeps and the temperature settings display to confirm that
Display Mode is deactivated. Use the same procedure to activate Display Mode.
Dispenser Control Panel
Water & Ice Type Select the desired dispenser mode from the buttons on the
dispenser control panel. From left to right, the icons indicate cubed ice a,
water b, and crushed ice c. Press the dispenser switch with a glass or other
container to dispense cubed ice, water or crushed ice.
NOTE · When the refrigerator is in the Power Saving Mode, the display remains
off until a door is opened or a
button is pressed. Once on, the display remains on for 20 seconds.
Sabbath Mode
This feature is only available on some models.
Using the Sabbath Mode
Sabbath mode is used on the Jewish Sabbath and Holidays.
· To turn Sabbath mode on, touch the display to activate it, then press and
hold the Freezer and Wi-Fi buttons for 3 seconds until sb appears in the
display.
· To turn Sabbath mode off manually, press and hold the Freezer and Wi-Fi
buttons for 3 seconds.
NOTE
· Sabbath mode automatically turns off after 96 hours.
· Once turned on, Sabbath mode is maintained even after a power outage.
· Selecting Sabbath mode automatically turns off the alarm functions.
· The dispenser and InstaView are disabled in Sabbath mode, on applicable
models.
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26 OPERATION
Ice and Water Dispenser
Before Using the Ice and Water Dispenser
CAUTION · Keep children away from the dispenser. Children
may play with or damage the controls.
· Throw away the first bin full of ice (about 140160 cubes) after
installation. The first ice and water dispensed may include particles or odor
from the water supply line or the water tank. This is also necessary if the
refrigerator has not been used for a long time.
· Dispense and throw away 2.5 gallons of water (flush for approximately 5
minutes) after installation. Do not dispense the entire 2.5 gallon amount
continuously. Press and release the dispenser pad for cycles of 30 seconds ON
and 60 seconds OFF. This is also necessary if the refrigerator has not been
used for a long time.
· If ice or water dispenses unexpectedly, turn off the water supply and
contact an LG Electronics Customer Information Center.
· Never use a glass that is exceptionally narrow or deep. Ice may jam in the
ice passage and refrigerator performance may be affected.
· When dispensing ice from the dispenser, do not use a fragile container.
· Do not hang on to or place heavy objects on the refrigerator’s dispenser.
NOTE · The dispenser will not operate when either of
the refrigerator doors is open.
· If discolored ice is dispensed, check the water filter and water supply. If
the problem continues, contact an LG Electronics Customer Information Center.
Do not use the water or ice until the problem is corrected.
· Dispense ice into a glass before filling it with water or other beverages.
Splashing may occur if ice is dispensed into a glass that already contains
liquid.
· Some dripping may occur after dispensing. Hold the cup beneath the dispenser
for a few seconds after dispensing to catch all of the drops.
· Keep containers at an appropriate distance from the dispensers. Tall, narrow
glasses should be held far enough from the ice outlet to prevent ice from
jamming in the ice chute. A container with a very small opening should be held
as
close to the dispenser as possible to avoid spilling.
Using the Ice and Water Dispenser
1 Press the icon for the desired dispenser mode
a. The LED over the selected icon turns on.
2 Press the dispenser paddle b with a glass or other container to dispense
cubed ice, water or crushed ice.
Cleaning the Dispenser
Cleaning the Ice and Water Outlet Wipe the water outlet a or ice outlet b
frequently with a clean cloth as it may get dirty easily.
NOTE · Lint from a cloth may adhere to the outlets. · The UV clean function
runs automatically for 10
minutes every hour to clean the dispenser outlet. Press and hold the Self Care
button for 3 seconds to manually activate it.
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ENGLISH
Cleaning the Dispenser Tray Wipe the entire area with a damp cloth. The
dispenser tray may become wet easily due to spilled ice or water.
Locking the Ice and Water Dispenser
Press and hold the Lock button for three seconds to lock the dispenser and all
the control panel functions. Follow the same instructions to unlock.
OPERATION 27
the passage with a rubber spatula. Dispensing cubed ice can also help prevent
frost buildup.
Detaching/Assembling the In-Door Ice Bin
CAUTION · Only qualified service personnel from an LG
Electronics service center should disassemble or repair the icemaker. · When
handling the ice bin, keep hands away from the icemaker tray area to avoid
personal injury. · Avoid touching the auto shutoff (feeler arm) when replacing
the ice bin.
In-Door Ice Bin
Before Using the In-Door Ice Bin
The icemaker stops producing ice when the indoor ice bin is full. To make room
for additional ice, empty the ice bin into another location in the freezer
compartment. During use, the ice may stack unevenly in the bin, causing the
icemaker to misread the number of ice cubes and stop producing ice. Shaking
the ice bin to level the ice within it can reduce this problem.
CAUTION · Keep hands and tools out of the in-door ice bin
and dispenser chute. Failure to do so may result in damage or personal injury.
· When handling the ice bin, keep hands away from the icemaker tray area to
avoid personal injury.
· Storing cans or other items in the ice bin will damage the icemaker.
· Never use thin crystal glasses or containers to collect ice. Such containers
may chip or break resulting in glass fragments in the ice.
To prevent ice cubes from melting and leaking from the dispenser, ALWAYS empty
the ice bin when the icemaker is turned OFF for more than a few hours.
The ice passage may become blocked with frost if only crushed ice is used.
Remove the frost that accumulates by removing the ice bin and clearing
1 To detach, lift the ice storage bin slightly and pull it out as shown in the
figure.
NOTE · Use both hands to remove the ice bin to avoid
dropping it.
2 To assemble, carefully insert the in-door ice bin, slanting the top slightly
to fit it under the icemaker.
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28 OPERATION
a Auto Shutoff (feeler arm)
Automatic Icemaker
WARNING · DO NOT place fingers in the automatic icemaker
when the refrigerator is plugged in. · Avoid contact with any moving parts of
the
ejector mechanism or with the heater that releases the ice cubes.
Before Using the In-Door Icemaker
NOTE · Ice is made in the automatic in-door icemaker
and sent to the dispenser. The icemaker produces 70 – 182 cubes in a 24-hour
period, depending on freezer compartment temperature, room temperature, number
of door openings and other operating conditions. · It takes about 12 to 24
hours for a newly installed refrigerator to begin making ice. · Ice-making
stops when the in-door ice bin is full. When full, the in-door ice bin holds
approximately 6 to 8 (12-16 oz.) glasses of ice. · Foreign substances or frost
on the ice-detecting sensor can interrupt ice production. Make sure the sensor
area is clean at all times for proper operation. · To increase ice production,
use the Ice Plus function. The function increases both ice making and freezing
capabilities.
In-Door Icemaker
Before Using the Freezer Icemaker
This feature is only available on some models. The feature may vary depending
on model purchased.
NOTE · Throw away the first bin full of ice after
installation. This is also necessary if the refrigerator has not been used for
a long time. · The icemaker begins producing ice approximately 48 hours after
the appliance is initially installed. · The sound of ice dropping into the ice
bin is normal. · If the ice bin is completely filled with ice, ice production
will stop. · The amount and shape of ice may vary according to the environment
(ambient temperature around the appliance, frequency of the door being opened,
amount of food stored in the appliance, water pressure, etc.). · In the event
of a power outage, throw away the ice stored in the ice bin.
Freezer Icemaker (Craft IceTM)
This feature is only available on some models.
a Feeler Arm
CAUTION · Do not insert round ice into the in-door ice bin,
as it can damage the ice and water dispenser.
NOTE · The icemaker begins producing ice
approximately 48 hours after the appliance is initially installed. The first
batches of ice may not be round and clear.
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ENGLISH
· Following installation or water filter replacement, the first few batches of
ice may be semicircular or contain air bubbles.
· If the water pressure is less than 20 psi (138 kPa) or a reverse osmosis
system is used, the shape of the ice may vary.
· The ice may look cloudy depending on the water quality in the installation
location and the operating conditions.
· Throw away any shards of ice you may find in the ice bin, as they may stick
to the ice stored in the ice bin.
· After a short term power outage, it will take longer to make the first batch
of ice, and the ice may not be round. If the power will be out for a longer
period, throw away the ice stored in the ice bin.
· The Craft Ice icemaker produces 1 batch of round ice (3 pieces) at a time.
· In 3 ICE mode, the Craft Ice icemaker produces 1 batch of round ice (3
pieces) about every 24 hours. In 6 ICE mode, the Craft Ice icemaker produces 2
batches of round ice (6 pieces total) in the same period.
· For more ice, select the 6 ICE mode. For clearer ice, select the 3 ICE mode.
· The time needed to make ice may vary according to operating conditions.
· The ice bin stores 20 – 30 pieces of round ice.
Turning the Icemaker On/Off
To turn icemakers On/Off, refer to Control Panel in the Operation section.
Normal Sounds You May Hear
· Keeping the power turned on to the icemaker before the water line is
connected can damage the icemaker.
· You will hear the sound of ice dropping into the bin and water running in
the pipes as the icemaker refills.
· The icemaker water valve buzzes as the icemakers fill with water. If the
icemakers are turned on, they will buzz even if they have not yet been hooked
up to water. To stop the buzzing:
– Turn icemakers off by refering to Control Panel in the Operation section.
OPERATION 29
Preparing for Vacation
Turn icemakers off and shut off the water supply to the refrigerator. To turn
the icemakers off, refer to Control Panel in the Operation section.
NOTE · The ice bin should be emptied any time
icemakers are turned Off.
If the ambient temperature will drop below freezing, have a qualified
technician drain the water supply system to prevent serious property damage
due to flooding caused by ruptured water lines or connections.
Storing Food
NOTE · If you are leaving home for a short period, like a
short vacation, the refrigerator should be left on. Refrigerated foods that
are able to be frozen will stay preserved longer if stored in the freezer. ·
If you are leaving the refrigerator turned off for an extended period, remove
all food and unplug the power cord. Clean the interior, and leave the door
open to prevent fungi from growing in the refrigerator. · If doors are opened
or closed too often, warm air may penetrate the refrigerator and raise its
temperature. This can increase the running costs of the unit.
Food Storage Tips
Wrap or store food in the refrigerator in airtight and moisture-proof material
unless otherwise noted. This prevents food odor and taste transfer throughout
the refrigerator. For dated products, check date code to ensure freshness.
CAUTION · Do not overfill or pack items too tightly into door
bins. Doing so may cause damage to the bin or personal injury if items are
removed with excessive force. · Do not store glass containers in the freezer.
Contents may expand when frozen, break the container and cause injury.
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30 OPERATION
How to Store Food
· Butter or Margarine
– Keep opened butter in covered dish or closed compartment. When storing an
extra supply, wrap in freezer packaging and freeze.
· Cheese
– Store in original wrapping until used. Once opened, rewrap tightly in
plastic wrap or aluminum foil.
· Milk
– Wipe milk cartons. For coldest milk, place containers on an interior shelf.
· Eggs
– Store in original carton on interior shelf, not on door shelf.
· Fruit
– Do not wash or hull fruit until it is ready to be used. Sort and keep fruit
in original container in a crisper, or store in completely closed paper bag on
refrigerator shelf.
· Leafy Vegetables
– Remove store wrapping, trim or tear off bruised and discolored areas, wash
in cold water, and drain. Place in plastic bag or plastic container and store
in crisper.
· Vegetables with skins (carrots, peppers)
– Place in plastic bags or plastic container and store in crisper.
· Fish
– Freeze fresh fish and shellfish if they are not being eaten the same day
purchased. Eating fresh fish and shellfish the same day purchased is
recommended.
· Leftovers
– Cover leftovers with plastic wrap or aluminum foil, or store in plastic
containers with tight lids.
NOTE · Do not store food with high moisture content
towards the top of the refrigerator. The moisture could come into direct
contact with the cold air and freeze.
· Wash food before storing it in the refrigerator. Vegetables should be
washed, and food packaging should be wiped down to prevent adjacent foods from
being contaminated.
· If the refrigerator is kept in a hot and humid place, frequent opening of
the door or storing a lot of vegetables in the refrigerator may cause
condensation to form. Wipe off the condensation with a clean cloth or a paper
towel.
Storing Frozen Food
Check a freezer guide or a reliable cookbook for further information about
preparing food for freezing or food storage times.
Freezing
Your freezer will not quick-freeze a large quantity of food. Do not put more
unfrozen food into the freezer than will freeze within 24 hours (no more than
2 to 3 pounds of food per cubic foot of freezer space). Leave enough space in
the freezer for air to circulate around packages. Be careful to leave enough
room at the front so the door can close tightly. Storage times will vary
according to the quality and type of food, the type of packaging or wrap used
(how airtight and moisture-proof) and the storage temperature. Ice crystals
inside a sealed package are normal. This simply means that moisture in the
food and air inside the package have condensed, creating ice crystals.
NOTE · Allow hot foods to cool at room temperature for
30 minutes, and then package and freeze. Cooling hot foods before freezing
saves energy.
Packaging
Successful freezing depends on correct packaging. When you close and seal the
package, it must not allow air or moisture in or out. If it does, you could
have food odor and taste transfer throughout the refrigerator and could also
dry out frozen food. Packaging Recommendations · Rigid plastic containers with
tight-fitting lids · Straight-sided canning/freezing jars · Heavy-duty
aluminum foil · Plastic-coated paper · Non-permeable plastic wraps · Specified
freezer-grade self-sealing plastic bags Follow package or container
instructions for proper freezing methods. Do not use · Bread wrappers · Non-
polyethylene plastic containers · Containers without tight lids
ENGLISH
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· Wax paper or wax-coated freezer wrap · Thin, semi-permeable wrap
b Water tank (Type B)
OPERATION 31
Drawers
Removing/Assembling Drawers
1 To remove drawers, pull them out to full extension, lift the front, and pull
straight out.
NOTE · When removing or installing the drawer, lift the
cover to help remove or insert the drawer.
2 To assemble drawers, slightly tilt up the front, insert into the frame and
push back into place. CAUTION · Use both hands to remove and assemble
drawers. The compartment is heavy when filled with food and may cause injury
if dropped. · Open refrigerator doors fully when removing or assembling
drawers. · You will see the water tank while removing the Fresh Zone drawer.
Do not remove the water tank or water leakage may occur. The water tank is not
a removable part.
Refrigerator Shelves
The shelves in the refrigerator are adjustable to meet individual storage
needs. Adjusting the shelves to fit items of different heights will make
finding the exact item you want easier.
Detaching/Assembling Shelves
CAUTION · Do not clean glass shelves with warm water
while they are cold. Shelves may break if exposed to sudden temperature
changes or impact.
1 To detach, remove all items from the shelf. Lift the back of the shelf
slightly to disengage the rail stops.
2 Holding the shelf with both hands, tilt the shelf and pull it out.
3 To assemble, tilt the front of the shelf up and guide the shelf into the
slots at a desired height, keeping shelf holder down.
4 Slide the shelf in, then lower the front of the shelf. CAUTION · Make sure
that shelves are level from one side to
the other. Failure to do so may result in the shelf falling or spilled food.
a Water tank (Type A)
InstaView
This feature is only available on some models.
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32 OPERATION
InstaView Door-in-Door
Knock twice on the glass to turn the LED light inside the InstaView on or off.
The LED light turns off automatically after 10 seconds.
1 To remove the bin, simply lift the bin up and pull straight out.
NOTE
· The LED light does not turn on if either door is open.
· The InstaView function will not activate for two seconds after closing the
door.
· The InstaView function is disabled when the ice dispenser is in use.
2 To assemble the bin, slide it in above the desired support and push down
until it snaps into place.
CAUTION · Regularly detach and wash the storage bins and
shelves; they can become easily contaminated by food.
· Do not apply excessive force while detaching or assembling the storage bins.
· Do not use the dishwasher to clean the storage bins and shelves.
Door-in-Door
This feature is only available on some models. The Door-in-Door compartment
allows for easy access to commonly used food items.
Door-in-Door Compartment
To access the Door-in-Door compartment, pull the lever at the bottom of the
door upwards until the Door-in-Door opens.
Door Bins
Detaching/Assembling Door Bins
The door bins are removable for easy cleaning and adjustment.
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ENGLISH
SMART FUNCTIONS
LG ThinQ Application
This feature is only available on models with Wi-Fi.
The LG ThinQ application allows you to communicate with the appliance using a
smartphone.
LG ThinQ Application Features
· Smart Learner – Provides a more personalized experience based on an analysis
of your usage patterns.
· Smart Sabbath – Activates or deactivates the Sabbath mode and sets the
schedule for the mode activation.
· Energy Monitoring – This feature keeps track of the refrigerator’s power
consumption and the number of door openings.
· Remote Control – Controls the refrigerator temperature, air filter and Ice
Plus from the smartphone app.
· Push Messages – If the door remains open for more than ten minutes, you will
receive a push message. When Ice Plus is finished, you will receive a push
message.
· Smart DiagnosisTM – This function provides useful information for diagnosing
and solving issues with the appliance based on the pattern of use.
· Settings – Allows you to set various options on the refrigerator and in the
application.
This feature is only available on some models.
NOTE · If you change your wireless router, Internet
service provider, or password, delete the registered appliance from the LG
ThinQ application and register it again. · This information is current at the
time of publication. The application is subject to change for product
improvement purposes without notice to users.
SMART FUNCTIONS 33
Before Using LG ThinQ Application
1 Use a smartphone to check the strength of the wireless router (Wi-Fi
network) near the appliance. · If the distance between the appliance and the
wireless router is too far, the signal becomes weak. It may take a long time
to register or fail to install the application.
2 Turn off the Mobile data or Cellular Data on your smartphone.
3 Connect your smartphone to the wireless router.
NOTE · To verify the Wi-Fi connection, check that the Wi-
Fi indicator on the control panel is lit. · The appliance supports 2.4 GHz Wi-
Fi networks
only. To check your network frequency, contact your Internet service provider
or refer to your wireless router manual. · LG ThinQ is not responsible for any
network connection problems or any faults, malfunctions, or errors caused by
network connection. · The surrounding wireless environment can make the
wireless network service run slowly. · If the appliance is having trouble
connecting to the Wi-Fi network, it may be too far from the router. Purchase a
Wi-Fi repeater (range extender) to improve the Wi-Fi signal strength. · The
network connection may not work properly depending on the Internet service
provider. · The Wi-Fi may not connect or the connection may be interrupted
because of the home network environment.
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34 SMART FUNCTIONS
NOTE · If the appliance cannot be registered due to
problems with the wireless signal transmission, unplug the appliance and wait
about a minute before trying again. · If the firewall on your wireless router
is enabled, disable the firewall or add an exception to it. · The wireless
network name (SSID) should be a combination of English letters and numbers.
(Do not use special characters.) · Smartphone user interface (UI) may vary
depending on the mobile operating system (OS) and the manufacturer. · If the
security protocol of the router is set to WEP, network setup may fail. Change
the security protocol (WPA2 is recommended), and register the product again.
Installing the LG ThinQ Application
Search for the LG ThinQ application from the Google Play Store or Apple App
Store on a smartphone. Follow instructions to download and install the
application.
Connecting to Wi-Fi
The Wi-Fi button, when used with the LG ThinQ application, allows the
appliance to connect to a home Wi-Fi network. The Wi-Fi indicator shows the
status of the appliance’s network connection. The Wi-Fi indicator illuminates
when the appliance is connected to the Wi-Fi network. · Initial Appliance
Registration
Run the LG ThinQ application and follow the instructions in the application to
register the appliance. · Re-registering the Appliance or Registering Another
User Press and hold the Wi-Fi button for 3 seconds to temporarily turn it off.
Run the LG ThinQ application and follow the instructions in the application to
register the appliance.
NOTE · To disable the Wi-Fi function, press and hold the
Wi-Fi button for 3 seconds. The Wi-Fi indicator will be turned off.
Wireless LAN Module Specifications
Frequency Range
2412 – 2462 MHz
Output Power < 30 dBm (Max)
FCC Notice
The following notice covers the transmitter module contained in this product.
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more
of the following measures:
· Reorient or relocate the receiving antenna.
· Increase the separation between the equipment and the receiver.
· Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
· Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful interference and
(2) This device must accept any interference received, including interference
that may cause undesired operation.
Any changes or modifications in construction of this device which are not
expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
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FCC RF Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This transmitter must not be colocated or operating
in conjunction with any other antenna or transmitter.
This equipment should be installed and operated with a minimum distance of 20
cm (7.8 inches) between the antenna and your body. Users must follow the
specific operating instructions for satisfying RF exposure compliance.
Industry Canada Statement
This device contains licence-exempt transmitter(s)/ receiver(s) that comply
with Innovation, Science and Economic Development Canada’s licenceexempt
RSS(s). Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may
cause undesired operation of the device.
IC Radiation Exposure Statement
This equipment complies with IC radiation exposure limits set forth for an
uncontrolled environment.
This equipment should be installed and operated with a minimum distance of 20
cm (7.8 inches) between the antenna and your body.
NOTE · THE MANUFACTURER IS NOT RESPONSIBLE FOR
ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS
EQUIPMENT. SUCH MODIFICATIONS COULD VOID THE USER’S AUTHORITY TO OPERATE THE
EQUIPMENT.
Open Source Software Notice Information
To obtain the source code under GPL, LGPL, MPL, and other open source
licenses, that is contained in this product, please visit https://
opensource.lge.com. In addition to the source code, all referred license
terms, warranty disclaimers and copyright notices are available for download.
SMART FUNCTIONS 35
LG Electronics will also provide open source code to you on CD-ROM for a
charge covering the cost of performing such distribution (such as the cost of
media, shipping, and handling) upon email request to opensource@lge.com. This
offer is valid for a period of three years after our last shipment of this
product. This offer is valid to anyone in receipt of this information.
Smart Grid Function
When the refrigerator operates in Smart Grid mode, the Smart Refrigerator
function can control energy usage or delay the operation of some functions to
save energy during peak usage periods.
· You can override the Smart Grid function any time (using the Smart Grid
button or application).
· To use the Smart Grid function, you need to register your application with
your electric utility company, provided that your electric utility company
supports the function. In other words, the Smart Grid function will not be
available if your electric utility company does not support the function or
does not have the capability to support the function.
Smart Grid Application Features
· Smart Saving_Demand Response
– You can lower energy usage based on Demand Response (DR) signals from the
utility company. If the refrigerator is operating in Smart Saving mode
according to the DR signal, you can see a pop up.
· Seasonal Energy Savings
– Lower energy usage based on time period.
Using the Smart Grid Function
This feature responds to notification events from your utility company to run
high energy consuming tasks during off-peak periods when demand is lower.
These notification events are known as Demand Response signals.
If the refrigerator receives a Demand Response signal from the utility
company, the refrigerator will turn on the Grid LED on the refrigerator
display and control its power consumption according to the signal. The
refrigerator will respond to the signals received from the utility company as
long as product performance is maintained.
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36 SMART FUNCTIONS
If the refrigerator receives a Demand Response signal, the refrigerator will
operate in Delay Appliance Load (DAL) or Temporary Appliance Load Reduction
(TALR) mode.
Delay Appliance Load (DAL)
The refrigerator responds to a DAL signal by providing a moderate load
reduction for the duration of the delay period.
This mode controls functions that consume a lot of energy such as adjusting
the cooling system, running the defrost cycle, and making ice.
· When the refrigerator operates in DAL mode, the Grid LED is illuminated on
the refrigerator display.
· DAL mode is automatically deactivated after the period stipulated by the DAL
signal (max. 4 hours) or when you override the Smart Grid function.
Temporary Appliance Load Reduction (TALR)
The refrigerator responds to a TALR signal by aggressively reducing the load
for a short time period, typically 10 minutes. This mode reduces energy
consumption by stopping the compressor and controlling the functions that
consume a lot of energy such as the defrost cycle and fan.
· When the refrigerator operates in TALR mode, the Grid LED is illuminated on
the refrigerator display.
· TALR mode is automatically deactivated after the received duration (max. 10
minutes), or when you override the Smart Grid function. The mode is
immediately deactivated and the refrigerator returns to its normal state when
the door is opened or closed, or the dispenser is used.
Override Smart Grid Mode
To ignore the Demand Response signal from the utility company and override the
Smart Grid function, push the Smart Grid button while the refrigerator is in
Smart Grid mode.
When you override the Smart Grid function, the refrigerator ignores the Demand
Response signal and is no longer controlled by the utility company until the
next Demand Response signal is sent. You can also override the Smart Grid
function using the smart phone app.
LG Open API
You can manage Smart Grid features for the LG Smart Refrigerator.
Please check the detailed specifications on the notice page on
us.smartthinq.com.
API List
· Demand Response – Send demand response signal
· Power Saving – Set saving mode – Get schedule of DR/Delay Defrost
· Energy Monitoring – Get door open event – Get energy consumption
· Delay Defrost Capability – Insert a delay defrost schedule event – Update a
delay defrost schedule event – Delete a delay defrost schedule event – Get the
delay defrost schedule
Smart DiagnosisTM Feature
This feature is only available on models with the c or d logo.
Use this feature to help you diagnose and solve problems with your appliance.
NOTE · For reasons not attributable to LGE’s negligence,
the service may not operate due to external factors such as, but not limited
to, Wi-Fi unavailability, Wi-Fi disconnection, local app store policy, or app
unavailability. · The feature may be subject to change without prior notice
and may have a different form depending on where you are located.
Using LG ThinQ to Diagnose Issues
If you experience a problem with your Wi-Fi equipped appliance, it can
transmit troubleshooting data to a smartphone using the LG ThinQ application.
· Launch the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow the instructions provided in the
LG ThinQ application.
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Using Audible Diagnosis to Diagnose Issues
Follow the instructions below to use the audible diagnosis method. · Launch
the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow the instructions for audible
diagnosis provided in the LG ThinQ application.
1 Open the right refrigerator door.
2 Hold the Lock button for three seconds.
· If the display has been locked for over five minutes, you must deactivate
the lock and then reactivate it.
3 Hold the mouthpiece of your phone in front of the speaker that is located on
the right hinge of the refrigerator door.
4 Press and hold the Freezer button for three seconds while continuing to hold
your phone to the speaker.
5 After you hear three beeps, release the Freezer button.
6 Keep the phone in place until the tone transmission has finished. The
display will count down the time. Once the countdown is over and the tones
have stopped, the diagnosis will be displayed in the application.
NOTE · For best results, do not move the phone while
the tones are being transmitted.
SMART FUNCTIONS 37
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38 MAINTENANCE
MAINTENANCE
Cleaning
WARNING · Use non-flammable cleaner. Failure to do so can
result in fire, explosion, or death.
To help remove odors, wash the inside of the refrigerator with a mixture of baking soda and warm water. Mix 2 tablespoons of baking soda to 1 quart of water (26 g soda to 1 liter water.) Be sure the baking soda is completely dissolved so it does not scratch the surfaces of the refrigerator.
CAUTION · Do not use an abrasive cloth or sponge when
cleaning the interior and exterior of the refrigerator.
· Do not place your hand on the bottom surface of the refrigerator when
opening and closing the doors.
General Cleaning Tips
· Both the refrigerator and freezer sections defrost automatically; however,
clean both sections once a month to prevent odors.
· Wipe up spills immediately.
· Unplug the refrigerator or disconnect power before cleaning.
· Remove all removable parts, such as shelves.
· Use a clean sponge or soft cloth and a mild detergent in warm water. Do not
use abrasive or harsh cleaners.
· Hand wash, rinse and dry all surfaces thoroughly.
Door Liners and Gaskets
Use a clean sponge or soft cloth and a mild detergent in warm water. Do not
use cleaning waxes, concentrated detergents, bleaches, or cleaners containing
petroleum on plastic refrigerator parts.
Plastic Parts (Covers and Panels)
Use a clean sponge or soft cloth and a mild detergent in warm water. Do not
use glass cleaners, abrasive cleansers, or flammable fluids. These can scratch
or damage the material.
Condenser Coils
Use a vacuum cleaner with a brush or crevice attachment to clean the condenser
cover and vents. Do not remove the panel covering the condenser coil area.
Exterior
For products with black stainless steel exterior, spray glass cleaner on a
clean microfiber cloth and rub in direction of grain. Do not spray glass
cleaner directly at the display panel. Do not use harsh or abrasive cleaners.
For products with a standard stainless steel exterior, use a damp microfiber
cloth and rub in the direction of the grain. Dry with a paper towel to avoid
streaks. For stubborn stains and fingerprints, use a few drops of liquid dish
soap in water, and rinse with hot water before drying. Do not use abrasive or
harsh cleaners.
Inside Walls
· Allow freezer to warm up so the cloth will not stick.
Air Filter
Reusing the Air Filter
You can remove the odors absorbed by the air filter and reuse the filter.
1 To remove the air filter, pull out the upper fridge drawer.
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2 Unscrew the screw at the air filter.
3 Press on the hooks at the air filter and then take it out.
4 Leave the filter in the sun to dry or use a hair dryer. · To increase
deodorizing performance, a natural palm wood material is attached to the
filter. If residue falls off, it will not harm you and can be wiped off easily
with a towel or cloth.
MAINTENANCE 39
Water Filter
Before Replacing the Water Filter
WARNING · To reduce the risk associated with choking, do
not allow children under 3 years of age to have access to small parts during
the installation of this product.
· To reduce the risk associated with the ingestion of contaminants, do not use
with water that is microbiologically unsafe or of unknown quality without
adequate disinfection before or after the system. Systems certified for cyst
reduction may be used on disinfected water that may contain filterable cysts.
· Use of unauthorized water filters may result in product malfunction, water
leakage or water quality issues, which will not be covered under the product
warranty.
CAUTION · Read and follow Use Instructions before
installation and use of this system.
· Installation and use MUST comply with all state and local plumbing codes.
· Do not install if water pressure exceeds 120 psi (827 kPa). If your water
pressure exceeds 80 psi, you must install a pressure limiting valve. Contact a
plumber if uncertain how to check your water pressure.
· Do not install where water hammer conditions may occur. If water hammer
conditions exist you must install a water hammer arrester. Contact a plumbing
professional if you are uncertain how to check for this condition.
· Do not install on hot water supply lines. The maximum operating water
temperature of this filter system is 100 °F (37.8 °C).
· Protect filter from freezing. Drain filter when temperatures drop below 40
°F (4.4 °C).
· The disposable filter cartridge MUST be replaced every 6 months, at the
rated capacity or if a noticeable reduction in flow rate occurs.
· To protect it from freezing, remove filter cartridge when temperatures are
expected to drop below 33° F.
· Do not install systems in areas where ambient temperatures may go above 110°
F (43.3° C).
· Where a backflow prevention device is installed on a water system, a device
for controlling pressure due to thermal expansion must be installed.
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40 MAINTENANCE
CAUTION · Ensure all tubing and fittings are secure and free
from leaks.
· Wrap a cloth around the front end of the water filter cover to collect any leaking water. Hold the water filter upright, once it is removed, to prevent any remaining water from spilling out of the water filter.
Replacing the Water Filter
· Replace the water filter: – Approximately every six months. – When the Water
Filter LED turns on. – When the water dispenser output decreases.
· To purchase a replacement water filter: – Visit your local dealer or
distributor – Search using “water filter” on lg.com – Use replacement
cartridge: LT1000P, LT1000PC, LT1000PCS or ADQ747935**
1 If the top shelf, located below the water filter, is in the highest
position, it will need to be removed prior to replacing the water filter. · To
remove any shelf, tilt up the front of the shelf and lift it. Pull the shelf
out.
4 Replace with a new water filter.
· Take the new water filter out of its packing and remove the protective cover
from the orings. With the water filter tabs in the horizontal position, push
the new water filter into the manifold hole and turn it clockwise until it
stops.
2 Pinch the sides to open the water filter cover.
5 Close the water filter cover. The cover will click when closed correctly.
3 Pull the water filter downward and turn it counterclockwise before pulling
it out. · Make sure to rotate the filter down completely before pulling it out
of the manifold hole.
NOTE · Replacing the water filter causes a small amount
of water (around 1 oz. or 25 cc) to drain.
6 After the water filter is replaced, dispense 2.5 gallons of water (flush for
approximately 5 minutes) to remove trapped air and contaminants from the
system.
NOTE · Do not dispense the entire 2.5 gallon amount
continuously. Press and release the dispenser pad for cycles of 30 seconds ON
and 60 seconds OFF.
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7 After changing the filter, press and hold the Water Filter button for three
seconds to reset the indicator light.
CAUTION · LG strongly recommends that you use LG-
authorized water filters to prevent water quality issues, water leakage and
appliance malfunction.
· For further assistance, call: –
1-800-243-0000 (USA) –
1-888-542-2623 (Canada)
MAINTENANCE 41
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42 MAINTENANCE
Performance Data Sheet
Model: LT1000P, LT1000PC, LT1000PCS NSF System Trade Name Code: MDJ64844601
The concentration of the indicated substances in water entering the system was
reduced to a concentration less than or equal to the permissible limit for
water leaving the system as specified in NSF/ ANSI Standard 42, Standard 53
and Standard 401.
System tested and certified by NSF International against NSF/ANSI Standard 42,
Standard 53 and Standard 401 for the reduction of substances listed below.
Substance Reduction
Average Influent Challenge
NSF Specified Challenge
Concentration
Chlorine Taste and Odor
2.0 g/L
Nominal Particulate Class I, , 2 0.5 to < 1.0 m
12,000,000 pts/mL
Asbestos
180 MFL
Atrazine Benzene Carbofuran Lindane P-Dichlorobenzene 2,4-D Lead pH @6.5 Lead
pH @8.5 Mercury @ pH6.5 Mercury @ pH8.5 Cyst*
Atenolol Carbamazepine DEET Trimethoprim Linuron Phenytoin Ibuprofen Naproxen
Estrone Bisphenol A Nonyl Phenol
8.5 g/L 15.0 g/L 74.0 g/L 1.9 g/L 230.0 g/L 210.0 g/L 140.0 g/L 150.0 g/L 5.9 g/L 5.6 g/L 100,000 cysts/L 240 ng/L 1600 ng/L 1600 ng/L 170 ng/L 160 ng/L 200 ng/L 400 ng/L 140 ng/L 120 ng/L 2000 ng/L 1600 ng/L
2.0 g/L± 10%
At least 10,000 particles/mL
107 to 108 MFL; fibers greater than 10 g/Lin length 9.0 g/L ± 10% 15.0 g/L ±
10% 80.0 g/L ± 10% 2.0 g/L ± 10% 225.0 g/L ± 10% 210.0 g/L ± 10% 150.0 g/L ±
10% 150.0 g/L ± 10% 6.0 g/L ± 10% 6.0 g/L ± 10% Minimum 50,000 cysts/L 200 ±
40% ng/L 1400 ± 40% ng/L 1400 ± 40% ng/L 140 ± 40% ng/L 140 ± 40% ng/L 200 ±
40% ng/L 400 ± 40% ng/L 140 ± 40% ng/L 140 ± 40% ng/L 2000 ± 40% ng/L 1400 ±
40% ng/L
Avg % Reduction
97.5%
Average Product Water Concentration
0.050 g/L
Max Permissible Product Water Concentration
N/A
NSF Reduction Requirements
2 50.00%
99.80%
24,000 pts/ml
N/A
2 85.00%
99.00%
< 1 MFL
N/A
2 99.00%
94.10% >96.60% 98.30% >99.00% >99.80% >99.90% 99.60% >99.70% 91.00% 92.5% 99.99%
95.50% 98.40% 97.10% >96.80% >96.60% >94.80% >94.50% >96.10% >96.10% >98.90% 97.10%
0.500 g/L 0.510 g/L 1.258 g/L 0.019 g/L 0.460 g/L 0.210 g/L 0.560 g/L <0.500
g/L 0.531 g/L 0.420 g/L 10 cysts/L
10.80 ng/L 25.60 ng/L 46.40 ng/L 5.44 ng/L 5.44 ng/L 10.40 ng/L 22.00 ng/L
5.46 ng/L 4.68 ng/L 22.00 ng/L 46.40 ng/L
3.0 g/L 5.0 g/L 40 g/L 0.2 g/L 75.0 g/L 70.0 g/L 10.0 g/L 10.0 g/L 2.0 g/L 2.0
g/L N/A
30 ng/L 200 ng/L 200 ng/L 20 ng/L 20 ng/L 30 ng/L 60 ng/L 20 ng/L 20 ng/L 300
ng/L 200 ng/L
NA NA NA NA NA NA NA NA NA NA 2 99.95%
NA NA NA NA NA NA NA NA NA NA NA
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MAINTENANCE 43
- Based on the use of Cryptosporidium parvum oocysts.
Guidelines for Application / Water Supply Parameters
Service Flow
0.5 gpm (1.9 lpm)
Water Supply
Community or Private Well – Potable Water
Water Pressure
20 120 psi (138 827 kPa)
Water Temperature
33 °F 100 °F (0.6 °C 37.8°C)
Capacity
200 gallons (757 liters)
It is essential that the manufacturer’s recommended installation, maintenance and filter replacement requirements be carried out for the product to perform as advertised.
NOTE · While the testing was performed under standard laboratory conditions, actual performance may vary.
For replacement filters, visit your local dealer or distributor or search under “water filters” on the lg.com website. For further assistance, contact the LG Electronics Customer Information Center. USA: 1-800-243-0000 Canada: 1-888-542-2623
Replacement Cartridge: LT1000P, LT1000PC, LT1000PCS or ADQ747935**
LG is a trademark of LG Corp. NSF is a trademark of NSF International.
Manufactured by LG Electronics, INC: 170, Sungsanpaechoungro, Seongsan-gu,
Gyeongsangnam-do, THE REPUBLIC OF KOREA
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44 TROUBLESHOOTING
TROUBLESHOOTING
FAQs
Frequently Asked Questions
Q: What are the best temperature settings for my refrigerator and freezer?
A: The default setting for the refrigerator is 37° Fahrenheit (3° Celsius).
The default setting for the freezer is 0° Fahrenheit (-18° Celsius). Adjust
these settings as necessary to keep food at desired temperatures. Milk should
be cold when stored on the inner shelf of the refrigerator. Ice cream should
be firm and ice cubes should not melt in the freezer. To switch the display
from Fahrenheit to Celsius, press and hold the Freezer and Refrigerator
buttons until you hear a beep and the settings in the display change.
Q: How do I set the refrigerator and freezer temperatures?
A: Continually press the Refrigerator or Freezer button on the control panel
until the desired temperature appears. The numbers will cycle from highest to
lowest and then return to the highest again with continuous pressing.
Q: Why do I hear a buzzing noise from my refrigerator periodically?
A: This may happen if you do not have a water source attached to your
refrigerator and the icemaker is turned on. If you do not have a water source
attached to the back of the refrigerator you should turn the icemaker off.
Q: Why does the icemaker tray look crooked?
A: This is a normal part of the icemaker cycle. The icemaker tray may appear
level or with a slight tilt. The change in position is to assist in the
freezing process.
Q: My refrigerator is powered on and the controls are working, but it’s not
cooling and the display shows “OFF” (see below). What is wrong?
A: The refrigerator is in Display Mode. The Display Mode disables all cooling
in the refrigerator and freezer sections to conserve energy while on display
in a retail store. When activated, OFF is displayed on the control panel and
the display remains on for 20 seconds. With either refrigerator door opened,
press the Ice Plus button 3 times consecutively while pressing the
Refrigerator button. The control panel beeps and the temperature settings
display to confirm that Display Mode is deactivated. Use the same procedure to
activate Display Mode.
Q: How do I change the Craft IceTM settings?
A: Press the Craft Ice button repeatedly to scroll through the 3 ICE, 6 ICE
and OFF modes. For clearer ice, select the 3 ICE mode. For more ice, select
the 6 ICE mode.
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TROUBLESHOOTING 45
Before Calling for Service
Review this section before calling for service; doing so will save you both
time and money.
Cooling
Problem
Refrigerator is not cooling or has no power.
Possible Cause & Solution
A fuse in your home may be blown or the circuit breaker tripped. Or the
appliance is connected to a GFCI (Ground Fault Circuit Interrupter) outlet,
and the outlet’s circuit breaker has tripped.
· Check the main electrical box and replace the fuse or reset the circuit
breaker. Do not increase fuse capacity. If the problem is a circuit overload,
have it corrected by a qualified electrician.
· Reset the circuit breaker on the GFCI. If the problem persists, contact an
electrician.
The refrigerator control is set to OFF (some models).
· Turn the control ON. Refer to the Setting the Controls section for proper
temperature settings.
Refrigerator is set to Demo Mode.
· Demo Mode allows the lights and control display to work normally while
disabling cooling, to save energy while the refrigerator is on the showroom
floor. See the FAQs section of this manual for instructions on how to disable
Demo Mode.
Refrigerator is in the defrost cycle.
· During the defrost cycle, the temperature of each compartment may rise
slightly. Wait 30 minutes and confirm the proper temperature has been restored
once the defrost cycle has completed.
Refrigerator was recently installed.
· It may take up to 24 hours for each compartment to reach the desired
temperature.
Refrigerator was recently relocated.
· If the refrigerator was stored for a long period of time or moved on its
side, it is necessary for the refrigerator to stand upright for 24 hours
before connecting it to power.
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46 TROUBLESHOOTING
Problem Cooling system runs too much.
Interior moisture buildup.
Food is freezing in the refrigerator compartment.
Possible Cause & Solution
Refrigerator is replacing an older model.
· Modern refrigerators require more operating time but use less energy due to
more efficient technology.
Refrigerator was recently plugged in or power restored.
· The refrigerator will take up to 24 hours to cool completely.
The door is opened often or a large amount of food / hot food was added.
· Adding food and opening the door warms the refrigerator, requiring the
compressor to run longer in order to cool the refrigerator back down. In order
to conserve energy, try to get everything you need out of the refrigerator at
once, keep food organized so it is easy to find, and close the door as soon as
the food is removed. (Refer to the Food Storage Guide.)
Doors are not closed completely.
· Firmly push the doors shut. If they will not shut all the way, the “Doors
will not close correctly or pop open” section in Troubleshooting.
Refrigerator is installed in a hot location.
· The compressor will run longer under warm conditions. At normal room
temperatures (70 °F or 21 °C) expect your compressor to run about 40 % to 80 %
of the time. Under warmer conditions, expect it to run even more often. The
refrigerator should not be operated above 110 °F (43 °C).
Condenser / back cover is clogged.
· Use a vacuum cleaner with an attachment to clean the condenser cover and
vents. Do not remove the panel covering the condenser coil area.
Doors are opened often or for long periods of time.
· When the doors are opened often or for long periods of time, warm, humid air
enters the compartment. This raises the temperature and moisture level within
the compartment. To lessen the effect, reduce the frequency and duration of
door openings.
Doors are not closed correctly.
· See the “Doors will not close correctly or pop open” section.
Weather is humid.
· Humid weather allows additional moisture to enter the compartments when the
doors are opened leading to condensation or frost. Maintaining a reasonable
level of humidity in the home will help to control the amount of moisture that
can enter the compartments.
Defrost cycle recently completed.
· During the defrost cycle, the temperature of each compartment may rise
slightly and condensation may form on the back wall. Wait 30 minutes and
confirm that the proper temperature has been restored once the defrost cycle
has completed.
Food is not packaged correctly.
· Food stored uncovered or unwrapped, and damp containers can lead to moisture
accumulation within each compartment. Wipe all containers dry and store food
in sealed packaging to prevent condensation and frost.
Food with high water content was placed near an air vent.
· Rearrange items with high water content away from air vents.
Refrigerator temperature control is set incorrectly.
· If the temperature is too cold, adjust the control one increment at a time
and wait for the temperature to stabilize. Refer to the Control Panel section
for more information.
Refrigerator is installed in a cold location.
· When the refrigerator is operated in temperature below 41 °F (5 °C), food
can freeze in the refrigerator compartment. The refrigerator should not be
operated in temperature below 55 °F (13 °C).
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TROUBLESHOOTING 47
Problem
Possible Cause & Solution
Refrigerator or Freezer section is too cold.
Incorrect temperature control settings.
· If the temperature is too cold, adjust the control one increment at a time
and wait for the temperature to stabilize. Refer to the Control Panel for more
information.
Frost or ice crystals form on frozen food (inside of sealed package).
Condensation from food with a high water content has frozen inside of the food
package. · This is normal for food items with a high water content.
Food has been left in the freezer for a long period of time. · Do not store
food items with high water content in the freezer for a long period of time.
Frost or ice crystals form on frozen food (outside of package).
Door is opened frequently or for long periods of time.
· When the doors are opened often or for long periods of time, warm, humid air
enters the compartment. This raises the temperature and moisture level within
the compartment. Increased moisture will lead to frost and condensation. To
lessen the effect, reduce the frequency and duration of door openings.
Door is not closing properly. · Refer to the “Doors will not close correctly or pop open” section in the Troubleshooting.
Refrigerator or Freezer section is too warm.
Refrigerator was recently installed.
· It may take up to 24 hours for each compartment to reach the desired
temperature.
The air vents are blocked. Cold air circulates from the freezer to the fresh
food section and back again through air vents in the wall dividing the two
sections.
· Locate air vents by using your hand to sense airflow and move all packages
that block vents and restrict airflow. Rearrange items to allow air to flow
throughout the compartment.
Doors are opened often or for long periods of time.
· When the doors are opened often or for long periods of time, warm, humid air
enters the compartment. This raises the temperature and moisture level within
the compartment. To lessen the effect, reduce the frequency and duration of
door openings.
Unit is installed in a hot location. · The refrigerator should not be operated in temperatures above 110 °F (43 °C).
A large amount of food or hot food was added to either compartment.
· Adding food warms the compartment requiring the cooling system to run.
Allowing hot food to cool to room temperature before putting it in the
refrigerator will reduce this effect.
Doors are not closed correctly. · See the “Doors will not close correctly or pop open” section in the Troubleshooting.
Temperature control is not set correctly.
· If the temperature is too warm, adjust the control one increment at a time
and wait for the temperature to stabilize.
Defrost cycle has recently completed.
· During the defrost cycle, the temperature of each compartment may rise
slightly and condensation may form on the back wall. Wait 30 minutes and
confirm the proper temperature has been restored once the defrost cycle has
completed.
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48 TROUBLESHOOTING
Craft Ice
Problem Icemaker is not making ice.
Icemaker is not making enough ice.
Possible Cause & Solution
Refrigerator was recently installed or icemaker recently connected. · The
icemaker begins producing ice approximately 48 hours after the appliance is
initially
installed. The first batches of ice may not be round and clear.
In 3 ICE mode, the Craft Ice icemaker produces 1 batch of round ice about
every 24 hours. · For more ice, select the 6 ICE mode which produces 2 batches
every 24 hours.
Ice
Problem
Icemaker is not making enough ice.
Possible Cause & Solution
Demand exceeds ice production capacity. · Refer to the Automatic Icemaker
section for ice production capacity to check the amount
of ice produced in a 24 hour period.
House water supply is not connected, valve is not turned on fully, or valve is
clogged. · Connect the refrigerator to a cold water supply with adequate
pressure and turn the water
shutoff valve fully open. If the problem persists, it may be necessary to
contact a plumber.
Water filter has been exhausted. · Replacing the water filter is recommended:
– Approximately every six months. – When the water filter indicator turns on.
– When the water dispenser output decreases. – When the ice cubes are smaller
than normal.
Low house water supply pressure. · The water pressure must be between 20 and
120 psi (138 and 827 kPa) on models without
a water filter and between 40 and 120 psi (276 and 827 kPa) on models with a
water filter. If the problem persists, it may be necessary to contact a
plumber.
Reverse osmosis filtration system is used. · Reverse osmosis filtration
systems can reduce the water pressure below the minimum
amount and result in icemaker issues. (Refer to the Connecting the Water Line
section.)
Tubing connecting refrigerator to house supply valve is kinked. · The tubing
can kink when the refrigerator is moved during installation or cleaning
resulting in reduced water flow. Straighten or repair the water supply line
and arrange it to prevent future kinks.
Doors are opened often or for long periods of time. · If the doors of the unit
are opened often, ambient air will warm the refrigerator which will
prevent the unit from maintaining the set temperature. Lowering the
refrigerator temperature can help, as well as not opening the doors as
frequently.
Doors are not closed completely. · If the doors are not properly closed, ice
production will be affected. See the “Doors will not
close correctly or pop open” section in Parts & Features Troubleshooting for
more information.
The temperature setting for the freezer is too warm. · The recommended
temperature for the freezer compartment for normal ice production is
0 °F (-18 °C). If the freezer temperature is warmer, ice production will be
affected.
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TROUBLESHOOTING 49
Problem Icemaker is not making ice
Ice has bad taste or odor.
Icemaker is making too much ice.
Possible Cause & Solution
Refrigerator was recently installed or icemaker recently connected. · It may
take up to 24 hours for each compartment to reach the desired temperature and
for the icemaker to begin making ice.
Icemaker is not turned on. · Locate the icemaker ON/OFF and confirm that it is
turned on.
The ice detecting sensor is obstructed. · Foreign substances or frost on the
ice-detecting sensor can interrupt ice production. Make
sure that the sensor area is clean at all times for proper operation.
The refrigerator is not connected to a water supply or the supply shutoff
valve is not turned on. · Connect the refrigerator to the water supply and
turn the water shutoff valve fully open.
Icemaker shutoff (arm or sensor) obstructed. · If your icemaker is equipped
with an ice shutoff arm, make sure that the arm moves freely.
If your icemaker is equipped with the electronic ice shutoff sensor, make sure
that there is a clear path between the two sensors.
Reverse osmosis water filtration system is connected to your cold water
supply. · Reverse osmosis filtration systems can reduce the water pressure
below the minimum
amount and result in icemaker issues. (Refer to the Connecting the Water Line
section.)
Water supply contains minerals such as sulfur. · A water filter may need to be
installed to eliminate taste and odor problems. NOTE: In
some cases, a filter may not help. It may not be possible to remove all
minerals/odor/taste in all water supplies.
Icemaker was recently installed. · Ice that has been stored for too long will
shrink, become cloudy, and may develop a stale
taste. Throw away old ice and make a new supply.
The food has not been stored properly in either compartment. · Rewrap the
food. Odors may migrate to the ice if food is not wrapped properly.
The interior of the refrigerator needs to be cleaned. · See the Maintenance
section for more information.
The ice storage bin needs to be cleaned. · Empty and wash the bin (discard old
cubes). Make sure that the bin is completely dry
before reinstalling it.
Icemaker shutoff (arm/ sensor) is obstructed. · Empty the ice bin. If your
icemaker is equipped with an ice shutoff arm, make sure that the
arm moves freely. If your icemaker is equipped with the electronic ice shutoff
sensor, make sure that there is a clear path between the two sensors.
Reinstall the ice bin and wait 24 hours to confirm proper operation.
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50 TROUBLESHOOTING
Problem
Possible Cause & Solution
Ice is not dispensing. Unable to hear the sound of ice coming out?
· In the control panel, select the modes for cubed ice and crushed ice
alternately to dispense the ice.
Doors are not closed completely. · Ice will not dispense if any of the refrigerator doors are left open.
Infrequent use of the dispenser.
· Infrequent use of the ice dispenser will cause the cubes to stick together
over time, which will prevent them from properly dispensing. Check the ice bin
for ice cubes clumping/ sticking together. If they are, break up the ice cubes
to allow for proper operation.
The delivery chute is clogged with frost or ice fragments.
· Eliminate the frost or ice fragments by removing the ice bin and clearing
the chute with a plastic utensil. Dispensing cubed ice can also help prevent
frost or ice fragment buildup.
The dispenser display is locked.
· Press and hold the Lock button for three seconds to unlock the control panel
and dispenser.
Ice bin is empty.
· It may take up to 24 hours for each compartment to reach the desired
temperature and for the icemaker to begin making ice. Make sure that the
shutoff (arm/sensor) is not obstructed. Once the ice supply in the bin has
been completely exhausted, it may take up to 90 minutes before additional ice
is available, and approximately 24 hours to completely refill the bin.
Water
Problem
Water is dispensing slowly.
Possible Cause & Solution
Water filter has been exhausted. · Replacing the water filter is recommended:
– Approximately every six months. – When the water filter indicator turns on.
– When the water dispenser output decreases. – When the ice cubes are smaller
than normal.
Reverse osmosis filtration system is used. · Reverse osmosis filtration
systems can reduce the water pressure below the minimum
amount and result in icemaker issues. If the problem persists, it may be
necessary to contact a plumber.
Low house water supply pressure. · The water pressure must be between 20 and
120 psi on models without a water filter and
between 40 and 120 psi on models with a water filter. If the problem persists,
it may be necessary to contact a plumber.
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Problem Water is not dispensing.
Dispensing warm water.
TROUBLESHOOTING 51
Possible Cause & Solution
New installation or water line recently connected. · Dispense 2.5 gallons of
water (flush for approximately 5 minutes) to remove trapped air
and contaminants from the system. Do not dispense the entire 2.5 gallon amount
continuously. Depress and release the dispenser pad for cycles of 30 seconds
ON and 60 seconds OFF.
The dispenser panel is locked. · Press and hold the Lock button for three
seconds to unlock the control panel and
dispenser.
The dispenser is not set for water dispensing. · The dispenser can be set for
ice or water. Make certain that the control panel is set for the
proper operation. Press the Water button on the control panel to dispense
water.
Refrigerator or freezer doors are not closed properly. · Water will not
dispense if any of the refrigerator doors are left open.
Water filter has been recently removed or replaced. · After the water filter
is replaced, dispense 2.5 gallons of water (flush for approximately five
minutes) to remove trapped air and contaminants from the system. Do not
dispense the entire 2.5 gallon amount continuously. Depress and release the
dispenser pad for cycles of 30 seconds ON and 60 seconds OFF.
Tubing connecting refrigerator to house supply valve is kinked. · The tubing
can kink when the refrigerator is moved during installation or cleaning.
Resulting in reduced water flow. Straighten or repair the water supply line
and arrange it to prevent future kinks.
The house water supply is not connected, the valve is not turned on fully, or
the valve is clogged. · Connect the refrigerator to the water supply and turn
the water shutoff valve fully open. If
the problem persists, it may be necessary to contact a plumber.
Refrigerator was recently installed. · Allow 24 hours after installation for
the water storage tank to cool completely.
The water dispenser has been used recently and the storage tank was exhausted.
· Depending on your specific model, the water storage capacity will range from
approximately 20 to 30 oz.
Dispenser has not been used for several hours. · If the dispenser has not been
used for several hours, the first glass dispensed may be
warm. Discard the first 10oz.
Refrigerator is connected to the hot water supply. · Make sure that the
refrigerator is connected to a cold water pipe.
WARNING: Connecting the refrigerator to a hot water line may damage the
icemaker.
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52 TROUBLESHOOTING
Problem
Water has bad taste or odor.
Possible Cause & Solution
Water supply contains minerals such as sulfur. · A water filter may need to be
installed to eliminate taste and odor problems.
Water filter has been exhausted. · Replacing the water filter is recommended:
– Approximately every six months. – When the water filter indicator turns on.
– When the water dispenser output decreases. – When the ice cubes are smaller
than normal.
Refrigerator was recently installed. · Dispense 2.5 gallons of water (flush
for approximately 5 minutes) to remove trapped air
and contaminants from the system. Do not dispense the entire 2.5 gallon amount
continuously. Depress and release the dispenser pad for cycles of 30 seconds
ON and 60 seconds OFF.
Parts & Features
Problem
Possible Cause & Solution
Doors will not close correctly or pop open.
Food packages are blocking the door open. · Rearrange food containers to clear
the door and door shelves.
Ice bin, crisper cover, pans, shelves, door bins, or baskets are out of
position. · Push bins all the way in and put crisper cover, pans, shelves and
baskets into their correct
positions. See the Operation section for more information.
The doors were removed during product installation and not properly replaced.
· Remove and replace the doors according to the Removing and Replacing
Refrigerator Handles and Doors section.
Refrigerator is not leveled properly. · See Door Alignment in the Refrigeration Installation section to level refrigerator.
Doors are difficult to open.
The gaskets are dirty or sticky.
· Clean the gaskets and the surfaces that they touch. Rub a thin coat of
appliance polish or kitchen wax on the gaskets after cleaning.
Door was recently closed.
· When you open the door, warmer air enters the refrigerator. As the warm air
cools, it can create a vacuum. If the door is hard to open, wait one minute to
allow the air pressure to equalize, then see if it opens more easily.
Refrigerator wobbles Leveling legs are not adjusted properly.
or seems unstable
· Refer to the Leveling and Door Alignment section.
Floor is not level. · It may be necessary to add shims under the leveling legs or rollers to complete installation.
Lights do not work.
LED interior lighting failure.
· The refrigerator compartment lamp is LED interior lighting, and service
should be performed by a qualified technician.
Refrigerator has an unusual odor.
The Air Filter may need to be set to the MAX setting or replaced.
· Set the Air Filter to the MAX setting. If the odor does not go away within
24 hours, the filter may need to be replaced. See the Replacing the Air Filter
section for replacement instructions.
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TROUBLESHOOTING 53
Problem
Possible Cause & Solution
The interior of the refrigerator is covered with dust or soot.
The refrigerator is located near a fire source, such as a fireplace, chimney,
or candle.
· Make sure that the refrigerator is not located near a fire source, such as a
fireplace, chimney or candle.
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Noises
Problem Clicking
Rattling
Whooshing
Gurgling Popping Sizzling Vibrating
Dripping Pulsating or highpitched sound
Possible Cause & Solution
The defrost control will click when the automatic defrost cycle begins and
ends. The thermostat control (or refrigerator control on some models) will
also click when cycling on and off. · Normal Operation
Rattling noises may come from the flow of refrigerant, the water line on the
back of the unit, or items stored on top of or around the refrigerator. ·
Normal Operation
Refrigerator is not resting solidly on the floor. · Floor is weak or uneven or
leveling legs need to be adjusted. See the Leveling and Door
Alignment section.
Refrigerator with linear compressor was jarred while running. · Normal
Operation
Evaporator fan motor is circulating air through the refrigerator and freezer
compartments. · Normal Operation
Air is being forced over the condenser by the condenser fan. · Normal
Operation
Refrigerant flowing through the cooling system. · Normal Operation
Contraction and expansion of the inside walls due to changes in temperature. ·
Normal Operation
Water dripping on the defrost heater during a defrost cycle. · Normal
Operation
If the side or back of the refrigerator is touching a cabinet or wall, some of
the normal vibrations may make an audible sound. · To eliminate the noise,
make sure that the sides and back cannot vibrate against any wall
or cabinet.
Water running into the drain pan during the defrost cycle. · Normal Operation
Your refrigerator is designed to run more efficiently to keep your food items
at the desired temperature. The high efficiency compressor may cause your new
refrigerator to run longer than your old one, but it is still more energy
efficient than previous models. While the refrigerator is running, it is
normal to hear a pulsating or highpitched sound. · Normal Operation
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54 TROUBLESHOOTING
Wi-Fi
Problem
Possible Cause & Solution
Trouble connecting appliance and smartphone to Wi- Fi network
The password for the Wi-Fi network was entered incorrectly.
· Delete your home Wi-Fi network and begin the registration process again.
· If you are connecting to an iPhone, the password to connect to the module in
the refrigerator is the last 4 characters of the network name, repeated twice.
Mobile data for your smartphone is turned on. · Turn off the Mobile data on your smartphone before registering the appliance.
The wireless network name (SSID) is set incorrectly.
· The wireless network name (SSID) should be a combination of English letters
and numbers. (Do not use special characters.)
The router frequency is not 2.4 GHz.
· Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4
GHz and connect the appliance to the wireless router. To check the router
frequency, check with your Internet service provider or the router
manufacturer.
The distance between the appliance and the router is too far.
· If the appliance is too far from the router, the signal may be weak and the
connection may not be configured correctly. Move the router closer to the
appliance or purchase and install a Wi-Fi repeater.
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LIMITED WARRANTY
LIMITED WARRANTY 55
USA
TERMS AND CONDITIONS
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION
THAT REQUIRES YOU AND LG ELECTRONICS (“LG”) TO RESOLVE DISPUTES BY BINDING
ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION,
CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED
“PROCEDURE FOR RESOLVING DISPUTES” BELOW.
Should your LG Refrigerator (“Product”) fail due to a defect in materials or
workmanship under normal and proper use, during the warranty period set forth
below, LG will, at its option, repair or replace the Product. This limited
warranty is valid only to the original retail purchaser of the Product (“You”)
and applies only when purchased lawfully and used within the United States
including U.S. Territories.
WARRANTY PERIOD
Refrigerator/Freezer
Sealed System (Condenser, Dryer, Connecting Tube and
Evaporator)
Compressor
One (1) year from the date of original retail purchase
Five (5) years from the date of original retail purchase
Parts and Labor (internal/ Parts and Labor functional parts only)
Five (5) years from the date of original retail purchase
Parts and Labor
Linear / Inverter Compressor Only : Parts Only for years 6-10 from the date of original retail purchase (Consumer will be charged for labor.)
· Replacement Products and parts are warranted for the remaining portion of
the original warranty period or ninety (90) days, whichever is greater.
· Replacement Products and parts may be new, reconditioned, refurbished, or
otherwise factory remanufactured.
· Replaced Product or part(s) will be the property of LG.
· Proof of original retail purchase specifying the Product model and date of
purchase is required to obtain warranty service under this limited warranty.
· Warranty start date will be ninety (90) days from manufacture date absent
valid proof of purchase.
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED
IN DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY. UNDER NO
CIRCUMSTANCES SHALL LG OR ITS U.S. DISTRIBUTORS/DEALERS BE LIABLE FOR ANY
INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING,
WITHOUT LIMITATION, LOST GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE,
IMPAIRMENT OF OTHER GOODS, COST OF REMOVAL AND REINSTALLATION OF THE PRODUCT,
LOSS OF USE, OR ANY OTHER DAMAGES WHETHER BASED IN CONTRACT, TORT, OR
OTHERWISE. LG’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE
PAID BY YOU FOR THE PRODUCT.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO
THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS LIMITED
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS
THAT VARY FROM STATE TO STATE.
THIS LIMITED WARRANTY DOES NOT COVER:
· Service trips to deliver, pick up, or install, educate how to operate,
correct wiring, or correct unauthorized repairs.
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56 LIMITED WARRANTY
· Damage or failure of the Product to perform during power failures and
interrupted or inadequate electrical service.
· Damage or failure of the Product caused by leaky or broken water pipes,
frozen water pipes, restricted drain lines, inadequate or interrupted water
supply or inadequate supply of air.
· Damage or failure of the Product resulting from operating the Product in a
corrosive atmosphere or contrary to the Product owner’s manual.
· Damage or failure of the Product caused by accidents, pests and vermin,
lightning, wind, fire, floods, acts of nature, or any other causes beyond the
control of LG.
· Damage or failure of the Product caused by unauthorized modification or
alteration, or if the Product is used for other than the intended purpose, or
any water leakage where the Product was not properly installed.
· Damage or failure of the Product caused by incorrect electrical current,
voltage, or plumbing codes. · Damage or failure of the Product caused by
transportation, storage, and/or handling, including
scratches, dents, chips, and/or other damage to the finish of the Product,
unless such damage is reported within one (1) week of delivery. · Damage or
missing items to any display, open box, or discounted Product. · Refurbished
Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or similar
disclaimer. · Products with original serial numbers that have been removed,
altered, or cannot be readily determined. · Increases in utility costs and
additional utility expenses. · Any noises associated with normal operation. ·
Products used for other than normal and proper household use (e.g., commercial
or industrial use, offices, and recreational facilities or vehicles) or
contrary to the Product owner’s manual. · Costs associated with removal and
reinstallation of the Product for repairs. · Replacement of light bulbs,
filters, or any consumable parts. · The removal and reinstallation of the
Product if it is installed in an inaccessible location or is not installed in
accordance with the Product owner’s manual. · Damage or failure of the Product
resulting from misuse, abuse, improper installation, repair, or maintenance.
Improper repair includes the use of parts not authorized by LG. Improper
installation or maintenance includes installation or maintenance contrary to
the Product owner’s manual. · Damage or failure of the Product caused by the
use of parts, components, accessories (e.g., water filters, etc.), consumable
cleaning products, any other products, or services that are not authorized by
LG. · Shelves, door bins, drawers, handle and accessories, except for
internal/functional parts covered under this limited warranty. The cost of
repair or replacement under these excluded circumstances shall be borne by
You. TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION Call
1-800-243-0000 and select the
appropriate option from the menu. Or visit our website at http://www.lg.com Or
by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813
ATTN: CIC
PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS
LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING
ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION
MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING
OR PARTICIPATE IN A CLASS ACTION. Definitions. For the purposes of this
section, references to “LG” mean LG Electronics U.S.A., Inc., its parents,
subsidiaries and affiliates, and each of their officers, directors, employees,
agents, beneficiaries, predecessors in interest, successors, assigns and
suppliers; references to “dispute” or “claim” shall include any dispute, claim
or controversy of any kind whatsoever (whether based in contract, tort,
statute,
ENGLISH
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LIMITED WARRANTY 57
regulation, ordinance, fraud, misrepresentation or any other legal or
equitable theory) arising out of or relating in any way to the sale, condition
or performance of the product or this Limited Warranty.
Notice of Dispute. In the event you intend to commence an arbitration
proceeding, you must first notify LG in writing at least 30 days in advance of
initiating the arbitration by sending a letter to LG at LG Electronics, USA,
Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs,
NJ 07632. You and LG agree to engage in good faith discussions in an attempt
to amicably resolve your claim. The notice must provide your name, address,
and telephone number; identify the product that is the subject of the claim;
and describe the nature of the claim and the relief being sought. If you and
LG are unable to resolve the dispute within 30 days, either party may proceed
to file a claim for arbitration.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to
resolve the dispute during the 30 day period after sending written notice to
LG, you and LG agree to resolve any claims between us only by binding
arbitration on an individual basis, unless you opt out as provided below. Any
dispute between you and LG shall not be combined or consolidated with a
dispute involving any other person’s or entity’s product or claim. More
specifically, without limitation of the foregoing, any dispute between you and
LG shall not under any circumstances proceed as part of a class or
representative action. Instead of arbitration, either party may bring an
individual action in small claims court, but that small claims court action
may not be brought on a class or representative basis.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you
or LG must make a written demand for arbitration. The arbitration will be
administered by the American Arbitration Association (“AAA”) and will be
conducted before a single arbitrator under the AAA’s Consumer Arbitration
Rules that are in effect at the time the arbitration is initiated (referred to
as the “AAA Rules”) and under the procedures set forth in this section. The
AAA Rules are available online at www.adr.org/consumer. Send a copy of your
written demand for arbitration, as well as a copy of this provision, to the
AAA in the manner described in the AAA Rules. You must also send a copy of
your written demand to LG at LG Electronics, USA, Inc. Attn: Legal Department-
Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. If there is a
conflict between the AAA Rules and the rules set forth in this section, the
rules set forth in this section will govern. This arbitration provision is
governed by the Federal Arbitration Act. Judgment may be entered on the
arbitrator’s award in any court of competent jurisdiction. All issues are for
the arbitrator to decide, except that issues relating to the scope and
enforceability of the arbitration provision and to the arbitrability of the
dispute are for the court to decide. The arbitrator is bound by the terms of
this provision.
Governing Law. The law of the state of your residence shall govern this
Limited Warranty and any disputes between us except to the extent that such
law is preempted by or inconsistent with applicable federal law.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon
receipt of your written demand for arbitration, LG will promptly pay all
arbitration filing fees to the AAA unless you seek more than $25,000 in
damages, in which case the payment of these fees will be governed by the AAA
Rules. Except as otherwise provided for herein, LG will pay all AAA filing,
administration and arbitrator fees for any arbitration initiated in accordance
with the AAA Rules and this arbitration provision. If you prevail in the
arbitration, LG will pay your attorneys’ fees and expenses as long as they are
reasonable, by considering factors including, but not limited to, the purchase
amount and claim amount. Notwithstanding the foregoing, if applicable law
allows for an award of reasonable attorneys’ fees and expenses, an arbitrator
can award them to the same extent that a court would. If the arbitrator finds
either the substance of your claim or the relief sought in the demand is
frivolous or brought for an improper purpose (as measured by the standards set
forth in Federal Rule of Civil Procedure 11(b)), then the payment of all
arbitration fees will be governed by the AAA Rules. In such a situation, you
agree to reimburse LG for all monies previously disbursed by it that are
otherwise your obligation to pay under the AAA Rules. Except as otherwise
provided for, LG waives any rights it may have to seek attorneys’ fees and
expenses from you if LG prevails in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose to
have the arbitration conducted solely on the basis of (1) documents submitted
to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person
hearing as established by the AAA Rules. If your claim exceeds $25,000, the
right to a hearing will be determined by the AAA Rules. Any in-person
arbitration hearings will be held at a location within the federal judicial
district in which you reside unless we both agree to another location or we
agree to a telephonic arbitration.
Opt Out. You may opt out of this dispute resolution procedure. If you opt out,
neither you nor LG can require the other to participate in an arbitration
proceeding. To opt out, you must send notice to LG no
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58 LIMITED WARRANTY
later than 30 calendar days from the date of the first consumer purchaser’s
purchase of the product by either: (i) sending an e-mail to optout@lge.com,
with the subject line: “Arbitration Opt Out” or (ii) calling 1800-980-2973.
You must include in the opt out e-mail or provide by telephone: (a) your name
and address; (b) the date on which the product was purchased; (c) the product
model name or model number; and (d) the serial number (the serial number can
be found (i) on the product; or (ii) online by accessing https://
www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on
“Find My Model & Serial Number”). You may only opt out of the dispute
resolution procedure in the manner described above (that is, by e-mail or
telephone); no other form of notice will be effective to opt out of this
dispute resolution procedure. Opting out of this dispute resolution procedure
will not affect the coverage of the Limited Warranty in any way, and you will
continue to enjoy the full benefits of the Limited Warranty. If you keep this
product and do not opt out, then you accept all terms and conditions of the
arbitration provision described above.
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ENGLISH
LIMITED WARRANTY 59
Canada
TERMS AND CONDITIONS
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION
THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF
IN COURT, UNLESS THE LAWS OF YOUR PROVINCE OR TERRITORY DO NOT PERMIT THAT,
OR, IN OTHER JURISDICTIONS, IF YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS
ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED
“PROCEDURE FOR RESOLVING DISPUTES” BELOW.
Should your LG Refrigerator (“Product”) fail due to a defect in materials or
workmanship under normal and proper use, during the warranty period set forth
below, LG Electronics Canada, Inc. (“LGECI”) will, at its option, repair,
replace or pro rate the Product upon receipt of proof of the original retail
purchase. This limited warranty is valid only to the original retail purchaser
of the Product and applies only to a Product distributed, purchased from an
authorized retailer and used within Canada, as determined at the sole
discretion of LGECI.
WARRANTY PERIOD (Note: If the original date of purchase cannot be verified, the warranty will begin sixty (60) days from the date of manufacture)
Refrigerator
Sealed System (Condenser, Dryer, Connecting Tube and Evaporator)
Linear / Inverter Compressor
One (1) year from the date of original retail purchase
One (1) year from the date of original retail purchase
Seven (7) years from the date of original retail purchase
Ten (10) years from the date of original retail purchase
Parts and Labor (internal/ Parts and Labor functional parts only)
Parts only (Consumer will Part only (Consumer will
be charged for labor)
be charged for labor)
· Replacement products and parts are warranted for the remaining portion of
the original warranty period or ninety (90) days, whichever is greater.
· Replacement products and parts may be new, reconditioned, refurbished, or
otherwise factory remanufactured, all at the sole discretion of LGECI.
· Proof of original retail purchase specifying the Product model and date of
purchase is required to obtain warranty service under this Limited Warranty.
LGECI’S SOLE LIABILITY IS LIMITED TO THE LIMITED WARRANTY SET OUT ABOVE.
EXCEPT AS EXPRESSLY PROVIDED ABOVE, LGECI MAKES NO, AND HEREBY DISCLAIMS, ALL
OTHER WARRANTIES AND CONDITIONS RESPECTING THE PRODUCT, WHETHER EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OR CONDITION OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NO REPRESENTATIONS
SHALL BE BINDING ON LGECI. LGECI DOES NOT AUTHORIZE ANY PERSON TO CREATE OR
ASSUME FOR IT ANY OTHER WARRANTY OBLIGATION OR LIABILITY IN CONNECTION WITH
THE PRODUCT. TO THE EXTENT THAT ANY WARRANTY OR CONDITION IS IMPLIED BY LAW,
IT IS LIMITED TO THE WARRANTY PERIOD SET OUT ABOVE. UNDER NO CIRCUMSTANCES
SHALL LGECI, THE MANUFACTURER OR DISTRIBUTOR OF THE PRODUCT, BE LIABLE FOR ANY
INCIDENTAL, CONSEQUENTIAL, SPECIAL, DIRECT, INDIRECT, PUNITIVE OR EXEMPLARY
DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF GOODWILL, LOST PROFITS, LOSS
OF ANTICIPATED PROFITS, LOST REVENUE, LOSS OF USE, OR ANY OTHER DAMAGE,
WHETHER ARISING DIRECTLY OR INDIRECTLY FROM ANY CONTRACTUAL BREACH,
FUNDAMENTAL BREACH, TORT OR OTHERWISE, OR FROM ANY ACTS OR OMISSIONS. LGECI’S
TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE PAID BY YOU FOR
THE PRODUCT.
This Limited Warranty gives you specific legal rights. You may also have other
rights that vary from province to province depending on applicable provincial
laws. Any term of this Limited Warranty that negates or varies any implied
condition or warranty under provincial law is severable where it conflicts
with such provincial law without affecting the remainder of this warranty’s
terms.
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60 LIMITED WARRANTY
THIS LIMITED WARRANTY DOES NOT COVER:
· Service trips to i) deliver, pick up, or install or; educate on how to
operate the Product; ii) correct wiring or plumbing; or iii) correct
unauthorized repairs or installations of the Product;
· Damage or failure of the Product to perform during power failures and
interrupted or inadequate electrical service;
· Damage or failure caused by leaky or broken water pipes, frozen water pipes,
restricted drain lines, inadequate or interrupted water supply or inadequate
supply of air;
· Damage or failure resulting from operating the Product in a corrosive
atmosphere or contrary to the instructions outlined in the Product’s owner’s
manual;
· Damage or failure to the Product caused by accidents, pests and vermin,
lightning, wind, fire, floods, acts of God, or any other causes beyond the
control of LGECI or the manufacturer;
· Damage or failure resulting from misuse, abuse, improper installation,
repair, or maintenance of the Product. Improper repair includes use of parts
not authorized or specified by LGECI. Improper installation or maintenance
includes installation or maintenance contrary to the Product’s owner’s
manual;.
· Damage or failure caused by unauthorized modification or alteration of the
Product, or if used for other than the intended household purpose/use of the
Product, or damage or failure resulting from any water leakage due to improper
installation of the Product;
· Damage or failure caused by incorrect electrical current, voltage or
plumbing codes;
· Damage or failure caused by use that is other than normal household use,
including, without limitation, commercial or industrial use, including use in
commercial offices or recreational facilities, or as otherwise outlined in the
Product’s owner’s manual;
· Damage or failure caused by the use of any accessories, components or
cleaning products, including, without limitation, water filters, that are not
approved/authorized by LGECI;
· Replacement of the water filter cartridge due to water pressure that is
outside the specified operating range or due to excessive sediment in the
water supply;
· Damage or failure caused by transportation and handling, including
scratches, dents, chips and/or other damage to the finish of the Product,
unless such damage results from defects in materials or workmanship and is
References
- LG Electronics & Home Appliances | Shop Now | LG USA
- LG Open Source
- smartThinQ
- LG Electronics & Home Appliances | Shop Now | LG USA
- Request Product Repair Service | LG USA Support
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