Real Flame Recalls Arroyo and Hideaway Wood Burning Fire Pits Due to Fire Hazard; Sold Exclusively at Crate and Barrel (Recall Alert)
- June 7, 2024
- Consumer Product Safety
Table of Contents
Name of product:
Arroyo and Hideaway Wood Burning Fire Pits
Hazard:
Wood stored under the unit can ignite, posing a fire hazard.
Remedy:
Refund
Recall date:
July 15, 2021
Units:
About 700 (In addition, about 81 in Canada)
Consumer Contact:
Real Flame at 800-654-1704 from 9 a.m. to 5 p.m. ET Monday through Friday, or online at www.realflame.com and click “Support” for more information.
Recall Details
In Conjunction With:
Description:
This recall includes Arroyo and Hideaway Wood Burning Fire Pits sold at Crate and Barrel. The Arroyo is a black color chimenea-style fireplace measuring about 5 feet high and 1½ feet wide, and has UPC 752370060107. The Hideaway is a black color round wood burning fireplace measuring about 1½ feet high and 3 feet wide, and has UPC 752370064501.
Remedy:
Consumers should immediately stop using the recalled Arroyo or Hideaway Wood Burning Fire Pits and contact Real Flame to arrange for removal of the fire pit in exchange for a full refund. Real Flame is contacting all known purchasers directly.
Incidents/Injuries:
Real Flame has received one report of a fire involving minor property damage. No injuries have been reported.
Sold At:
Exclusively at Crate and Barrel stores nationwide and online at www.crateandbarel.com from December 2020 through May 2021 for about $700.
Importer(s):
Real Flame Co. Inc., of Racine, Wis.
Manufactured In:
China
Recall number:
21-763
Report an Incident Involving this
Product
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>