PHILIPS 243S5 LCD Monitor User Manual

June 7, 2024
Philips

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PHILIPS 243S5 LCD Monitor

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Important Instructions

This electronic user’s guide is intended for anyone who uses the Philips monitor. Take time to read this user manual before you use your monitor. It contains important information and notes regarding operating your monitor.
The Philips guarantee applies provided the product is handled properly for its intended use, in accordance with its operating instructions and upon presentation of the original invoice or cash receipt, indicating the date of purchase, dealer’s name and model and production number of the product.

Safety precautions and maintenance

Warnings
Use of controls, adjustments or procedures other than those specified in this documentation may result in exposure to shock, electrical hazards and/or mechanical hazards.
Read and follow these instructions when connecting and using your computer monitor.

Operation

  • Please Keep the monitor out of direct sunlight, very strong bright lights and away from any other heat source. Lengthy exposure to this type of environment may result in discoloration and damage to the monitor.
  • Remove any object that could fall into ventilation holes or prevent proper cooling of the monitor’s electronics.
  • Do not block the ventilation holes on the cabinet.
  • When positioning the monitor, make sure the power plug and outlet are easily accessible.
  • If turning off the monitor by detaching the power cable or DC power cord, wait for 6 seconds before attaching the power cable or DC power cord for normal operation.
  • Please use approved power cord provided by Philips all the time. If your power cord is missing, please contact with your local service center. (Please refer to Customer Care Consumer Information Center)
  • Do not subject the monitor to severe vibration or high impact conditions during operation.
  • Do not knock or drop the monitor during operation or transportation.

Maintenance

  • To protect your monitor from possible damage, do not put excessive pressure on the LCD panel. When moving your monitor, grasp the frame to lift; do not lift the monitor by placing your hand or fingers on the LCD panel.
  • Unplug the monitor if you are not going to use it for an extensive period of time.
  • Unplug the monitor if you need to clean it with a slightly damp cloth. The screen may be wiped with a dry cloth when the power is off. However, never use organic solvent, such as, alcohol, or ammonia-based liquids to clean your monitor.
  • To avoid the risk of shock or permanent damage to the set, do not ex-pose the monitor to dust, rain, water, or excessive moisture environment.
  • If your monitor gets wet, wipe it with dry cloth as soon as possible.
  • If foreign substance or water gets in your monitor, please turn the power off immediately disconnect power cord. Then, remove the foreign substance or water, and send it to the maintenance center.
  • Do not store or use the monitor in locations exposed to heat, direct sunlight or extreme cold.
  • In order to maintain the best performance of your monitor and use it for a longer lifetime, please use the monitor in a location that falls within the following temperature and humidity ranges.
    • Temperature: 0-40°C 32-104°F
    • Humidity: 20-80% RH

Important information for Burn-in/Ghost image

Always activate a moving screen saver program when you leave your monitor unattended. Always activate a periodic screen refresh application if your monitor will display unchanging static content. Uninterrupted display of still or static images over an extended period may cause “burn in”, also known as “after-imaging” or “ghost imaging”, on your screen.
“Burn-in”, “after-imaging”, or “ghost imaging” is a well-known phenomenon in LCD panel technology.
In most cases, the “burned in” or “after-imaging” or “ghost imaging” will disappear gradually over a period of time after the power has been switched off.

Warning

Failure to activate a screen saver, or a periodic screen refresh application may result in severe” burn-in” or “after-image” or “ghost image” symptoms will not disappear and cannot be repaired. The damage mentioned above is not covered under your warranty.

Service

  • The casing cover should be opened only by qualified service personnel.
  • If there is any need for any document for repair or integration, please contact with your local service center. (please refer to the chapter of “Consumer Information Center”)
  • For transportation information, please refer to “Technical Specifications”.
  • Do not leave your monitor in a car/trunk under direct sun light.

Note: Consult a service technician if the monitor does not operate normally, or you are not sure what procedure to take when the operating instructions given in this manual have been followed.

Disposal of product and packing material

Waste Electrical and Electronic Equipment-WEEE

This marking on the product or on
its packaging illustrates that, under European Directive 2012/19/EU governing used electrical and electronic appliances, this product may not be disposed of with normal household waste. You are responsible for disposal of this equipment through a designated waste electrical and electronic equipment collection. To determine the locations for dropping off such waste electrical and electronic, contact your local government office, the waste disposal organization that serves your household or the store at which you purchased the product.
Your new monitor contains materials that can be recycled and reused. Specialized companies can recycle your product to increase the amount of reusable materials and to minimize the amount to be disposed of.
All redundant packing material has been omitted. We have done our utmost to make the packaging easily separable into mono materials.
Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative.

Taking back/Recycling Information for Customers
Philips establishes technically and economically viable objectives
to optimize the environmental performance of the organization’s product, service and activities.
From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of- life management primarily entails participation in national take-back initiatives and recycling programs whenever possible, preferably in cooperation with competitors, which recycle all materials (products and related packaging material) in accordance with all Environmental Laws and taking back program with the contractor company.
Your display is manufactured with high quality materials and components which can be recycled and reused.
To learn more about our recycling program please visit http://www.philips.com/a-w/about/sustainability.html

Setting up the monitor

Installation

*Package contentsContent Different according to region.**

Install base stand

243S5LDAB

  1. Place the monitor face down on soft and smooth surface taking care to avoid scratching or damaging the screen.image 1
  2. Attach the base column with the monitor until it clicks into position.image 2
  3. Hold the monitor base stand with both hands and firmly insert the base stand into the base column.image 3

243S5LJMB/243S5LHMB

  1. Place the monitor face down on soft and smooth surface taking care to avoid scratching or damaging the screen.image 4
  2. Hold the stand with both hands.
    (1) Gently attach the stand to the VESA mount area.
    (2) Use a screwdriver to tighten the assembly screws, and secure the stand to the monitor tightly.
    (3) Gently attach the base to the stand.
    (4) Use your fingers to tighten the screw located at the bottom of the base, and secure the base to the stand tightly.

image 5

Connecting to your PC

243S5LDABConnecting

  1. AC power input
  2. HDMI input
  3. DVI-D input
  4. VGA input
  5. Audio input
  6. Earphone output
  7. Kensington anti-theft lock

243S5LJMB

Connecting 2

  1. AC power input
  2. USB upstream
  3. USB downstream
  4. DP input
  5. DVI-D input
  6. HDMI input
  7. VGA input
  8. Audio input
  9. Earphone output
  10. Kensington anti-theft lock

243S5LHMBConnecting 3

  1. AC power input
  2. HDMI input
  3. VGA input
  4. Audio input
  5. Earphone output
  6. Kensington anti-theft lock

Connect to PC

  1. Connect the power cord to the back of the monitor firmly.
  2. Turn off your computer and unplug its power cable.
  3. Connect the monitor signal cable to the video connector on the back of your computer.
  4. Plug the power cord of your computer and your monitor into a nearby outlet.
  5. Turn on your computer and monitor. If the monitor displays an image, installation is complete.
Operating the monitor

Front view product description

243S5LDABOperating

243S5LJMB/243S5LHMBOperating 2 Operating 3

Description of the On screen Display

What is On-Screen Display (OSD)?
On-Screen Display (OSD) is a feature in all Philips LCD monitors. It allows an end user to adjust screen performance or select functions of the monitors directly through an on-screen instruction window. A user friendly on screen display interface is shown as below:image 6

Basic and simple instruction on the control keys
In the OSD shown above, you can press buttons at the front bezel of the monitor to move the cursor, and press OK button to confirm the choice or change.

The OSD Menu
Below is an overall view of the structure of the On-Screen Display. You can use this as a reference when you want to work your way around the different adjustments later on.

Resolution notification

This monitor is designed for optimal performance at its native resolution, 1920 × 1080 @ 60 Hz. When the monitor is powered on at a different resolution, an alert is displayed on screen: Use 1920 × 1080 @ 60 Hz for best results.
Display of the native resolution alert can be switched off from Setup in the OSD (On Screen Display) menu.image 8

Physical Function

image 9

Remove Base Stand and Base

Remove the Base Stand
Before you start disassembling the monitor base, please follow the instructions below to avoid any possible damage or injury.

243S5LDAB

  1. Place the monitor face down on a smooth surface, taking care to avoid scratching or damaging the screen.
  2. Press the locking clips to detach the base stand away from the base column.image 11
  3. Press the release button to detach the base column.

243S5LJMB/243S5LHMB

  1. Extend the monitor base to its maximum height.
  2. Place the monitor face down on a smooth surface, taking care to avoid scratching or damaging the screen.
  3. Loosen the assembly screws, then detach the neck from the monitor.

Note
This monitor accepts a 100mm × 100mm mounting interface.

Image Optimization

SmartContrast

What is it?
A unique technology that dynamically analyzes displayed content and automatically optimizes an LCD monitor’s contrast ratio for maximum visual clarity and viewing enjoyment, stepping up backlighting for clearer, crisper and brighter images or dimming backlighting for clear display of images on dark backgrounds.

Why do I need it?
You want the very best visual clarity and viewing comfort for every type of content. SmartContrast dynamically controls contrast and adjusts backlighting for clear, crisp, bright gaming and video images or displays clear, readable text for office work.
By reducing your monitor’s power consumption, you save on energy costs and extend the lifetime of your monitor.

How does it work?
When you activate SmartContrast, it will analyse the content you are displaying in real time to adjust colors and control backlight intensity. This function will dynamically enhance contrast for a great entertainment experience when viewing videos or playing games.

Technical Specifications

Picture/Display


Monitor Panel Type| TN-LCD
Backlight| W-LED system
Panel Size| 23.6″ W (59.9 cm)
Aspect Ratio| 16:9
Pixel Pitch| 0.272 × 0.272 mm
SmartContrast| 10,000,000:1
Response Time (typ.)| 5ms
SmartResponse Time (typ.)| 1ms
Optimum Resolution| 1920 × 1080 @ 60Hz
Viewing Angle| 170° (H)/160° (V) @ C/R > 10
Display Colors| 16.7M
Vertical Refresh Rate| 56Hz – 76Hz
Horizontal Frequency| 30kHz – 83kHz
sRGB| YES

Connectivity

Signal Input

| 243S5LDAB: VGA (Analog), DVI (Digital), HDMI1.4 × 1

243S5LJMB: VGA (Analog), DVI (Digital), HDMI1.4 × 1, DP 1.2 × 1

243S5LHMB: VGA (Analog), HDMI1.4 × 1

Input Signal| Separate Sync, Sync on Green
Audio in/out| PC audio-in, headphone out

Convenience

Built-in speakers| 2W × 2
User Convenience|

OSD Languages

| English, French, German, Spanish, Italian, Russian,

Simplified Chinese, Portuguese, Turkish, Dutch, Swedish, Finnish, Polish, Czech, Korean, Japanese, Hungarian, Ukraine, Brazil Portuguese, Greek, Traditional Chinese

Other Convenience| Kensington Lock, VESA mount (100 × 100 mm)
Plug & Play Compatibility| DDC/CI, sRGB, Windows 7/8/8.1/10, Mac OSX

Stand

Tilt| -5°/+20°
Swivel| -175°/+175° (243S5LJMB/243S5LHMB)
Height adjustment| 130mm (243S5LJMB/243S5LHMB)
Pivot| 90° (243S5LJMB/243S5LHMB)

Power (243S5LDAB)

Consumption| AC Input Voltage at 100VAC , 50Hz| AC Input Voltage at 115VAC , 60Hz| AC Input Voltage at 230VAC , 50Hz
Normal Operation| 20.1 W(typ.)| 20.2 W(typ.)| 20.3 W(typ.)
---|---|---|---
Sleep (Standby)| <0.5 W(typ.)| <0.5 W(typ.)| <0.5 W(typ.)
Off| <0.3 W(typ.)| <0.3 W(typ.)| <0.3 W(typ.)

Heat Dissipation*

| AC Input Voltage at 100VAC , 50Hz| AC Input Voltage at 115VAC , 60Hz| AC Input Voltage at 230VAC , 50Hz
Normal Operation| 68.60 BTU/ hr(typ.)| 68.94 BTU/ hr(typ.)| 69.28 W(typ.)
Sleep (Standby)| <1.706 BTU/

hr(typ.)

| <1.706 BTU/

hr(typ.)

| <1.706 BTU/

hr(typ.)

Off| <1.024 BTU/

hr(typ.)

| <1.024 BTU/

hr(typ.)

| <1.024 BTU/

hr(typ.)

Power LED indicator| On mode: White, Standby/Sleep mode: White (blinking)
Power Supply| Built-in, 100-240VAC, 50-60Hz

Power (243S5LJMB)

Consumption

| AC Input Voltage at 100VAC , 50Hz| AC Input Voltage at 115VAC , 60Hz| AC Input Voltage at 230VAC , 50Hz
Normal Operation| 20.9 W(typ.)| 21.0 W(typ.)| 21.1 W(typ.)
Sleep (Standby)| <0.5 W(typ.)| <0.5 W(typ.)| <0.5 W(typ.)
Off| <0.3 W(typ.)| <0.3 W(typ.)| <0.3 W(typ.)

Heat Dissipation*

| AC Input Voltage at 100VAC , 50Hz| AC Input Voltage at 115VAC , 60Hz| AC Input Voltage at 230VAC , 50Hz
Normal Operation| 71.33 BTU/ hr(typ.)| 71.67 BTU/ hr(typ.)| 72.01 W(typ.)
Sleep (Standby)| <1.706 BTU/

hr(typ.)

| <1.706 BTU/

hr(typ.)

| <1.706 BTU/

hr(typ.)

Off| <1.024 BTU/

hr(typ.)

| <1.024 BTU/

hr(typ.)

| <1.024 BTU/

hr(typ.)

Power LED indicator| On mode: White, Standby/Sleep mode: White (blinking)
Power Supply| Built-in, 100-240VAC, 50-60Hz

Power (243S5LHMB)

Consumption

| AC Input Voltage at 100VAC , 50Hz| AC Input Voltage at 115VAC , 60Hz| AC Input Voltage at 230VAC , 50Hz
Normal Operation| 20.4 W(typ.)| 20.5 W(typ.)| 20.6 W(typ.)
Sleep (Standby)| <0.5 W(typ.)| <0.5 W(typ.)| <0.5 W(typ.)
Off| <0.3 W(typ.)| <0.3 W(typ.)| <0.3 W(typ.)

Heat Dissipation*

| AC Input Voltage at 100VAC , 50Hz| AC Input Voltage at 115VAC , 60Hz| AC Input Voltage at 230VAC , 50Hz
Normal Operation| 69.62 BTU/ hr(typ.)| 69.97 BTU/ hr(typ.)| 70.31 W(typ.)
Sleep (Standby)| <1.706 BTU/

hr(typ.)

| <1.706 BTU/

hr(typ.)

| <1.706 BTU/

hr(typ.)

---|---|---|---
Off| <1.024 BTU/

hr(typ.)

| <1.024 BTU/

hr(typ.)

| <1.024 BTU/

hr(typ.)

Power LED indicator| On mode: White, Standby/Sleep mode: White (blinking)
Power Supply| Built-in, 100-240VAC, 50-60Hz

Dimension

Product with stand (W×H×D)| 560 × 424 × 219 mm (243S5LDAB)

560 × 520 × 232 mm (243S5LJMB/243S5LHMB)

Product without stand (W×H×D)| 560 × 348 × 53 mm
Product with packaging (W×H×D)| 608 × 419 × 121 mm (243S5LDAB)

620 × 520 × 191 mm (243S5LJMB/243S5LHMB)

Weight

Product with stand

| 3.58 kg (243S5LDAB)

5.30 kg (243S5LJMB)

5.12 kg (243S5LHMB)

Product without stand

| 3.18 kg (243S5LDAB)

3.35 kg (243S5LJMB)

3.17 kg (243S5LHMB)

Product with packaging

| 5.03 kg (243S5LDAB)

8.10 kg (243S5LJMB)

7.68 kg (243S5LHMB)

Operating Condition

Temperature range (operation)| 0°C to 40 °C
Relative humidity (operation)| 20% to 80%
Atmospheric pressure (operation)| 700 to 1060hPa
Temperature range (Non- operation)| -20°C to 60°C
Relative humidity (Non- operation)| 10% to 90%
Atmospheric pressure (Non-operation)| 500 to 1060hPa

Environmental

ROHS| YES
EPEAT| YES (Refer to note 1 for more details)
Packaging| 100% recyclable
Specific Substances| 100% PVC BFR free housing
Energy Star| YES

Compliance and standards


Regulatory Approvals| CE Mark, FCC Class B, TCO Certified, ETL, ISO9241- 307, UKRAINIAN, EPA

Cabinet

Color| Black
Finish| Texture

Note

  1. EPEAT Gold or Silver is valid only where Philips registers the Please visit www.epeat.net for registration status in your country.
  2. This data is subject to change without Go to www.philips.com/support to download the latest version of leaflet.
  3. Smart response time is the optimum value from either GtG or GtG (BW)
Resolution & Preset Modes

Maximum Resolution
1920 × 1080 @ 60 Hz (analog input)
1920 × 1080 @ 60 Hz (digital input)

Recommended Resolution
1920 × 1080 @ 60 Hz (digital input)

H. freq (kHz) Resolution V. freq (Hz)
31.47 720 × 400 70.09
31.47 640 × 480 59.94
35.00 640 × 480 66.67
37.86 640 × 480 72.81
37.50 640 × 480 75.00
37.88 800 × 600 60.32
46.88 800 × 600 75.00
48.36 1024 × 768 60.00
60.02 1024 × 768 75.03
44.77 1280 × 720 59.86
63.98 1280 × 1024 60.02
79.98 1280 × 1024 75.03
55.94 1440 × 900 59.89
70.64 1440 × 900 74.98
65.29 1680 × 1050 59.95
67.50 1920 × 1080 60.00

Note
Please notice that your display works best at native resolution of 1920 × 1080 @ 60Hz. For best display quality, please follow this resolution recommendation.

Power Management

If you have VESA DPM compliance display card or software  installed  in your PC, the monitor can automatically reduce its  power  consumption  when not in use. If an input from a keyboard, mouse or other input device is detected, the monitor will ‘wake up’ automatically. The following table shows the power consumption and signaling of this automatic power saving feature:

243S5LDAB

Power Management Definition


VESA

Mode

| Video| H-sync| V-sync| Power Used| LED

Color

Active| ON| Yes| Yes| 20.2 W (typ.) 31 W (max.)| White
Sleep (Standby)| OFF| No| No| 0.5 W (typ.)| White (blink)
Switch Off| OFF| –| –| 0.3 W (typ.)| OFF

243S5LJMB

Power Management Definition


VESA

Mode

| Video| H-sync| V-sync| Power Used| LED

Color

Active| ON| Yes| Yes| 21 W (typ.)

45 W (max.)

| White
Sleep (Standby)| OFF| No| No| 0.5 W (typ.)| White (blink)
Switch Off| OFF| –| –| 0.3 W (typ.)| OFF

243S5LHMB

Power Management Definition


VESA

Mode

| Video| H-sync| V-sync| Power Used| LED

Color

Active| ON| Yes| Yes| 20.5 W (typ.) 31 W (max.)| White
Sleep (Standby)| OFF| No| No| 0.5 W (typ.)| White (blink)
Switch Off| OFF| –| –| 0.3 W (typ.)| OFF

The following setup is used to measure power consumption on this monitor.

  • Native resolution: 1920 × 1080
  • Contrast: 50%
  • Brightness: 100%
  • Color temperature: 6500k with full white pattern

Note: This data is subject to change without notice.

Customer care and warrant

Philips’ Flat Panel Monitors Pixel Defect Policy

Philips strives to deliver the highest quality products. We use some of the industry’s most advanced manufacturing processes and practice stringent quality control. However, pixel or sub pixel defects on the TFT Monitor panels used in flat panel monitors are sometimes unavoidable. No manufacturer can guarantee that all panels will be
free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains the different types of pixel defects and defines acceptable defect levels for each type. In order to qualify for repair or replacement under warranty, the number of pixel defects on a TFT Monitor panel must exceed these acceptable levels. For example, no more than 0.0004% of the sub pixels on a monitor may be defective. Furthermore, Philips sets even higher quality standards for certain types or combinations of pixel defects that are more noticeable than others. This policy is valid worldwide.image
17

Pixels and Sub pixels
A pixel, or picture element, is composed of three sub pixels in the primary colors of red, green and blue. Many pixels together form an image. When all sub pixels of a pixel are lit, the three colored sub pixels together appear as a single white pixel. When all are dark, the three colored sub pixels together appear as a single black pixel. Other combinations of lit and dark sub pixels appear as single pixels of other colors.

Types of Pixel Defects
Pixel and sub pixel defects appear on the screen in different ways. There are two categories of pixel defects and several types of sub pixel defects within each category.

Bright Dot Defects
Bright dot defects appear as pixels or sub pixels that are always lit or ‘on’. That is, a bright dot is a sub-pixel that stands out on the screen when the monitor displays a dark pattern. There are the types of bright dot defects.image 18

Two adjacent lit sub pixels:

  • Red + Blue = Purple
  • Red + Green = Yellow
  • Green + Blue = Cyan (Light Blue)

Three adjacent lit sub pixels (one white pixel).

Note
A red or blue bright dot must be more than 50 percent brighter than neighboring dots while a green bright dot is 30 percent brighter than neighboring dots.

Black Dot Defects
Black dot defects appear as pixels or sub pixels that are always dark or ‘off’. That is, a dark dot is a sub-pixel that stands out on the screen when the monitor displays a light pattern. These are the types of black dot defects.

Proximity of Pixel Defects
Because pixel and sub pixels defects of the same type that are near to one another may be more noticeable, Philips also specifies tolerances for the proximity of pixel defects.

Pixel Defect Tolerances
In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT Monitor panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables.

BRIGHT DOT DEFECTS ACCEPTABLE LEVEL
1 lit subpixel 3
2 adjacent lit subpixels 1
3 adjacent lit subpixels (one white pixel) 0
Distance between two bright dot defects* >15mm
Total bright dot defects of all types 3

Note

  1. 1 or 2 adjacent sub pixel defects = 1 dot
  2. This monitor is ISO9241-307 (ISO9241-307: Ergonomic requirement , analysis and compliance test methods for electronic visual displays).
  3. ISO9241-307 is the successor of formerly known ISO13406 standard, which is withdrawn by the International Organisation for Standardisation (ISO) per: 2008-11-13
Customer Care & Warranty

For warranty coverage information and additional support requirements valid for your region, please visit www.philips.com/support website for details or contact your local Philips Customer Care Center.
For extended warranty, if you would like to extend your general warranty period, an Out of Warranty service package is offered via our Certified Service Center.

If you wish to make use of this service, please be sure to purchase the service within 30 calendar days of your original purchase date. During the extended warranty period, the service includes pickup, repair and return service, however the user will be responsible for all costs accrued.

If the Certified Service Partner cannot perform the required repairs under the offered extended warranty package, we will find alternative solutions for you, if possible, up to the extended warranty period you have purchased.
Please contact our Philips Customer Service Representative or local contact center (by Consumer care number) for more details

Philips Customer Care Center number listed below.

Local Standard Warranty Period| Extended Warranty Period| Total Warranty Period
---|---|---
Depend on different Regions| + 1 Year|  Local Standard warranty period +1
 | + 2 Years| Local Standard warranty period +2
 | + 3 Years| Local Standard warranty period +3

Proof of original purchase and extended warranty purchase required.
Note:** Please refer to Important Information manual for regional service hotline, which is available on the Philips website support page.

2018 Koninklijke Philips N.V. All rights reserved.
This product was manufactured and brought to the market by or on behalf of Top Victory Investments Ltd. or one of its affiliates. Top Victory Investments Ltd. is the warrantor in relation to this product. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. used under license.
Specifications are subject to change without notice.

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References

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