Shark Steam and Scrub Mop S6002 Series Instructions

**Shark Steam and Scrub Mop S6002 Series Instructions

**

THANK YOU
for purchasing the Shark® Steam and Scrub Mop

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•  sharkclean.co.uk/register-guarantee
• 0800 862 0453
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To benefit from your product’s extended guarantee, simply register your purchase at sharkclean.co.uk/register-guarantee

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Date Code:____
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TECHNICAL SPECIFICATIONS

• Voltage: 220-240V~, 50/60Hz
• Watts: 1120W

PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE.

This instruction manual is designed to help you get a complete understanding of your new Steam and Scrub Mop If you have any questions, please call the Customer Service line at 0800 862 0453.

This marking indicates that this product should not be disposed with other household wastes throughout the UK. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material sources. To return your used device, please use the return and collection systems or contact the retailer where this product was purchased. They can take this product for environmentally safe recycling.

.Thank you for purchasing the Shark® Steam and Scrub Mop.

This Owner’s Guide is designed to help you get a complete understanding of your new Steam and Scrub Mop. Please read it carefully and keep for future reference.

For a list of what is included with this model, refer to inside flap of box.

If you should have a question about your Shark® Steam and Scrub Mop please call Shark® Customer Service at 0800 862 0453.

IMPORTANT SAFETY INSTRUCTIONS FOR HOUSEHOLD USE ONLY

WARNING This appliance is not intended for use by persons with reduced physical, sensory or mental capacities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should not use or play with this appliance. Close supervision is necessary to keep appliance out of reach of children during use.

WARNING:

• Danger of scalding.
• The steam emitted from the steam mop is very hot and may cause scalding.
• Please use caution when using the steam and scrub mop.

WARNING: Keep steam mop away from children.

WARNING: Children should be supervised to ensure that they do not play with the appliance.

1. This appliance can be used by persons with reduced physical,
   sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Cleaning and user maintenance should not be done by children. Keep the appliance and its cord out of reach of children. DO NOT allow to be used as a toy. Close supervision is necessary when used near children.

2. Keep the appliance out of reach of children when it is energised or cooling down.

3. When in use, NEVER turn the Steam and Scrub Mop over on its side or direct steam toward people, pets or plants. Liquid or steam must not be directed towards equipment containing electrical components, such as the interior of ovens.

4.  The filling aperture should not be opened during use.

5.  Use the system ONLY for its intended purpose.

6.  DO NOT use to heat a room.

7.  DO NOT use outdoors.

8.  DO NOT leave the Steam and ScrubMop unattended when plugged in. ALWAYS unplug the power cord from the electrical socket when not in use and before servicing.

9.  DO NOT allow the Steam and Scrub Mop to be used by children. Close attention is necessary when used near children, pets or plants.

10.  Use ONLY as described in this instruction manual.

11.  Use ONLY manufacturer’s recommended accessories.

12. DO NOT use with damaged cord or plug. If the Steam and ScrubMop is  not working as it should or has been dropped, damaged, left outdoors or immersed in water, return it to SharkNinja Europe Limited for examination and repair. Incorrect reassembly or repair can cause a risk of electrical shock or injury when the Steam and Scrub Mop is used.

13. To protect against a risk of electric shock, DO NOT immerse the Steam and Scrub Mop in water or any other liquid.

14. DO NOT handle the plug or Steam and Scrub Mop with wet hands or operate it without wearing shoes.

15.  DO NOT pull or carry by cord, use cord as a handle, close a door on cord or pull cord around sharp edges or corners. DO NOT run Steam and Scrub Mop over cord. Keep cord away from heated surfaces.

16. DO NOT unplug by pulling on power cord. To unplug, grasp the plug and pull out of the plug socket. DO NOT use extension cords or sockets with inadequate current-carrying capacity.

17.  DO NOT put any objects into the steam nozzle openings. Discontinue use if the steam nozzle is blocked.

18. DO NOT put hands or feet under the Steam and Scrub Mop as it gets very hot.

19. Use the Steam and Scrub Mop ONLY on flat, horizontal surfaces. DO NOT use on walls, counters or windows.

20.  DO NOT use on leather, wax-polished furniture, synthetic fabrics, velvet or other delicate, steam-sensitive materials.

21.  DO NOT add cleaning solutions, vinegar, scented perfumes, oils or any other chemicals to the water used in the Steam and Scrub Mop. This may damage the mop or make it unsafe for use. If you live in a hard-water area, we recommend using distilled water in your Steam and Scrub Mop.

22. NEVER store or leave Steam and Scrub Mop in one spot with Dirt Grip™ pad attached, as this may damage surfaces.

23.  Before removing Dirt Grip™ pad, unplug the Steam and Scrub Mop and allow it to cool.

24.  Unplug the Steam and Scrub Mop before cleaning. Use a dry or damp cloth to clean the exterior. DO NOT pour water on Steam and Scrub Mop or use alcohol, benzene or paint thinner to clean.

25.  Extreme caution should be exercised when using the Steam and Scrub Mop to clean stairs.

26.  NEVER use Steam and Scrub Mop without the Dirt Grip™ pad attached.

27. Keep your work area well lit.

28.  Store Steam and Scrub Mop indoors in a cool, dry place.

29. To avoid circuit overload, DO NOT operate another appliance on the same socket (circuit) as the Steam and Scrub Mop.

30. To avoid scalding injuries, ALWAYS unplug the Steam and Scrub Mop and allow it to cool before removing or changing mop heads, accessories orDirt Grip™ pads.

31.  Your Steam and Scrub Mop is designed to clean hard floor surfaces
    that will withstand high heat. DO NOT use on unsealed wood or unglazed ceramic floors. On surfaces that have been treated with wax and on some no-wax floors, the sheen may be removed by the heat and steam action. We recommend that you check the use and care instructions  from the floor manufacturer before using your Steam and Scrub mop. Do not operate the appliance if it is leaking.

GETTING STARTED

When assembling your steam mop there may be a little water in or around the water tank.
This is because we test all our steam mops before you buy them, so you get a quality Shark® Steam and Scrub Mop.

1. ASteam Mop Handle
2. B Quick-Release Cord Holder
3. C Steam Mop Body
4. D Floor head
5. E Water Tank Lid
6. F Mode Button
7. G Dirt Grip™ Pads
8. H Filling Flask

ASSEMBLING YOUR STEAM AND SCRUB MOP

1. Insert the mop handle into the steam mop body until it clicks into place.
   

2. To attach the Dirt Grip™ pads, place BOTH the pads flat on the floor with the plastic rings facing up. Align the indentation on the rotating discs on the bottom of the nozzle with the plastic rings on the pads, then gently lower the nozzle onto the pads, pressing until the pads are secured.
   

3. To open the water tank, pull the lid down.
   

4. Use the filling flask to pour distilled water into the tank. Make sure to not exceed the Max Fill line on the flask. When finished, close the tank lid firmly.
   

NOTE: Max capacity of the water tank is 320ml

USING YOUR STEAM AND SCRUB MOP

1. Make sure that your pads are secured to the nozzle discs.
   Twist the quick-release cord holder to unwrap the power cord completely. Plug into an electrical socket.
   

2. To start cleaning, put your foot on the floor head and pull the handle towards you. This will engage the power pads
   Please note, if the handle is not reclined with in 30 seconds of selecting a mode the mop goes back into standby.
   

3. When the mop is first plugged in, the unit will be in Standby Mode and 2 Indicator Lights will blink. Using the mode button select your preferred setting.
   

4. Mop with a forward and backward motion.

5. When the water tank is empty, the steam mop will stop producing steam. Make sure the unit is unplugged before refilling the water tank.

6. When finished mopping, press the mode button. The blue light will blink, indicating that the unit is in Standby mode. Once in Standby mode, lift the handle to bring the steam mop back to the upright position and unplug the unit.

7. Please wait 2 to 3 minutes for the steam mop to cool completely before removing the Dirt Grip™ pads.
   Never leave the steam mop with damp or wet Dirt Grip™ pads on any floor for an extended period.

• NOTE: If the handle is not reclined the pads do not spin.
• NOTE: To prolong the life of your steam mop, we recommend using distilled water
• NOTE: Sweep or vacuum your floors prior to cleaning with your steam mop.
• NOTE: Both pads must be installed at all times during use.

INTELLIGENT STEAM CONTROL™

The Shark® Steam and Scrub Mop has 2 unique Intelligent Steam Control settings so you can select the ideal amount of steam to use for each cleaning task. In DEEP MODE , the pads will spin faster and more steam will be produced. See below for tips on when to use each setting.

SETTING| IDEAL FOR THESE SEALED SURFACES| RECOMMENDED USAGE
---|---|---
LIGHT

| Laminate Hardwood Vinyl| Cleaning delicate surfaces Light cleaning and dusting Loosening and lifting light dirt
NORMAL

| Marble Tile Stone| Basic, everyday cleaning Cleaning large areas
Cleaning moderate and heavy traffic areas

*TO SANITISE:**

1. Attach clean Dirt Grip™ pads to the scrubbing nozzle.
2. Plug in the unit, tilt the mop handle down towards you, and press the mode button to select the DEEP setting. The pads will then start spinning.
3. Wait 30 seconds for the unit to begin producing steam.
4. Start mopping with a forward and backward motion on an appropriate sealed hard floor surface. After three minutes, your unit will be ready to  sanitise.
5. Using a forward and backward motion, move the unit slowly and evenly over the area to be sanitised while applying continuous downward pressure. Slowly repeat at least 8 times.

*Sanitisation studies were conducted under controlled test conditions. Household conditions and results may vary. With scrubbing nozzle in DEEP mode.

CARING FOR YOUR STEAM AND SCRUB MOP

AFTER USE AND STORAGE

1. When the pads have cooled completely, remove them by pulling them off the discs.
   

2. After the unit has cooled and the steam has been released, empty the water tank before storing.
   Open the tank lid and pour the water out into a sink or bathtub. After all the water has drained out, close the lid.
   

3. To store the steam mop, wait until after it has cooled and the steam has been released. Store steam mop in a dry protected area until next use.

Dirt Grip™ PAD CARE INSTRUCTIONS

Machine-wash the Dirt Grip™ pads separately with warm water using liquid detergent.

NEVER USE BLEACH, POWDERED DETERGENT, OR FABRIC SOFTENERS

as they may damage the Dirt Grip™ pads or leave a coating that will reduce their cleaning performance and absorbency. Dirt Grip™ pads should be line- dried or tumble dried on a low setting, as this will extend the  life of the micro fibre fabric.

Loose fibres can indicate wearing of the micro fibre fabric. DO NOT pull the loose fibres as this can cause the weave to come undone. Simply trim the loose fibres with scissors.

Replacement Dirt Grip™ pads
For best cleaning results, we recommend replacing the Dirt Grip™ pads every 3 to 4 months following normal use. As with any fabric, dirt particles, grease, friction, and repeated washing can cause the fibres to break down, and you may notice an increase in the effort needed to push or pull the mop.

ORDERING ADDITIONAL ACCESSORIES

ACCESSORY

Filling Flask
Makes it simple and convenient to fill the water tank.|
Dirt Grip™ Pads
Easy-to-attach, reusable pads feature a super-absorbent microfibre for locking in moisture and dirt, and scrubbing material for breaking up tough, stuck-on stains.|

TROUBLESHOOTING

PROBLEM

|

POSSIBLE REASONS & SOLUTIONS

---|---
The steam mop isn’t producing any steam.| The steam mop should be securely plugged into an electrical socket. Check your fuse or circuit breaker or try a different socket.
Make sure the water tank is full, the unit is plugged in, and the mode button is illuminated.
If the indicator lights are off, try a different electrical socket.
If the indicator lights are blinking, press the mode button to select a steam setting.
If the indicator lights are solid, wait 30 seconds for the unit to warm up.
If after following the above steps the steam mop still does not produce any steam, contact Customer Service at 0800 862 0453 or visit sharkclean.co.uk
The steam mop is producing intermittent steam.| This is normal. For more consistent steam, select the DEEP setting. Also make sure the water tank is full.
I can’t select a steam setting.| Make sure the steam mop is plugged in and the indicator lights are flashing.
If your steam mop is producing steam but the indicator lights are off, call customer service at 0800 862 0453.
Floors are cloudy, streaky, or spotty after steaming.| The Dirt Grip™ pads might be dirty. Install a clean set of pads. If you washed the Dirt Grip™ pads with powdered detergent, then they could be damaged and require replacement.
Due to accumulated soap or grease residue, the floor may require several cleanings with the Steam Mop.
A more stubborn case may require you to rinse the floor with a mix of one part vinegar and two parts water (but DO NOT put any cleaning solution into the steam mop’s water tank).
Please consult your flooring manufacturer’s care and maintenance instructions before applying any cleaning products or solutions.
It’s hard to push or pull the mop.| The mop might be hard to push or pull if the Dirt Grip™ pads aren’t wet enough. It should get easier to move the mop across the floor after it’s been running for a few minutes.
Overly dirty pads could also make it harder to push or pull the mop. We recommend using clean pads.
Rotating discs are not turning or are wobbling.| The steam mop may be in the upright position. Tilt the handle down to use the mop.
The Dirt Grip™ pads may not be centred. Turn the power OFF, unplug the steam mop, wait for a few moments to allow the pads to cool, then reinstall the Dirt Grip™ pads.
The steam mop is vibrating or wobbling.| The Dirt Grip™ pads are not centred on the rotating discs. Turn the power OFF and unplug the unit, and wait for the pads to cool. Follow the instructions in the Assembling Your Steam and Scrub Mop section to reinstall the pads.
The Steam and Scrub Mop turns off on its own.| If your Steam and Scrub mops shuts off in use, it likely needs to cool down. Perform the following steps before you restart cleaning.
Unplug it and remove the pads.
Allow the unit to cool for a minimum of 30 minutes.
Reinstall the pads. Plug in the Steam and Scrub mop, select your steam mode and begin cleaning.

FAQ

QUESTION

|

ANSWER

---|---
Can I use the steam mop on carpets?| No, the steam mop is not designed for carpet cleaning.
What surfaces can I use the steam mop on?| The steam mop is designed for use on all sealed hard floor surfaces. We recommend consulting the use and care instructions from your floor manufacturer before using your Steam and Scrub Mop.
WARNING: DO NOT use on leather, wax-polished furniture, synthetic fabrics, velvet, or other delicate, steam-sensitive materials.
NOTE: On surfaces treated with wax and on some unwaxed floors, the sheen may be removed by the heat or steam action of the unit.
Can I put something other than water in the water tank of the steam mop?| DO NOT add cleaning solutions, vinegar, scented perfumes, oils, or any other chemicals to the water used in this appliance, as this may damage the unit or make it unsafe for use. We recommend using distilled water in your steam mop.

GUARANTEE TERMS AND CONDITIONS

When a consumer buys a product in the UK, they get the benefit of legal rights relating to the quality of the product (your “statutory rights”). You can enforce these rights against your retailer. However, at Shark® we are so confident about the quality of our products that we give the owner an additional manufacturer’s guarantee of up to two years (1 year as standard plus 1 year when you register) These terms and conditions relate to our manufacturer’s guarantee only – your statutory rights are unaffected. Please note that the 2 year guarantee is available in all EU countries and in the UK. The conditions below describe the prerequisites and scope of our guarantee. They do not affect your statutory rights or the obligations of your retailer and your contract with them.

Shark ® Guarantees
A household appliance like a Steam and Scrub Mop constitutes a sizeable investment. Your new machine needs to work properly for as long as possible. The guarantee it comes with is an important consideration – and reflects how much confidence the manufacturer has in its product and manufacturing quality.
Every Shark® machine comes with a free parts and labour guarantee. Our customer service helpline (0800 862 0453) is open from 9.00am to 6.00pm Monday – Friday. It’s free to call, and you’ll be put straight through to a Shark® representative. You’ll also find online support at www.sharkclean.co.uk.

How do I register my extended Shark ® guarantee?
If you have purchased your vacuum directly from sharkclean.co.uk your extended guarantee is registered automatically.
You can also register your guarantee online within 28 days of purchase.

• To register online, please visit www.sharkclean.co.uk/register-guarantee.
• Keep a note of the date you purchased the machine.

IMPORTAN

• Both the 1 year standard and the extended 1 year guarantee will only cover your product from the date of purchase.
• Please keep your receipt at all times. Should you need to use your extended guarantee we will need your receipt to verify the information you have supplied to us is correct. The inability to produce a valid receipt may invalidate your guarantee.

What are the benefits of registering my free Shark® guarantee?
When you register your guarantee we’ll have your details to hand if we ever need to get in touch. If you further agree to receive communications from us, you can also receive tips and advice on how to get the best out of your Shark® Steam and Scrub Mop and hear the latest news about new Shark® technology and launches.
If you register your guarantee online, you’ll get instant confirmation that we’ve received your details.

How long are new Shark ® machines guaranteed for?
Our confidence in our design and quality control means that your new Shark® Steam and Scrub Mop is guaranteed for a total of up to two years (1 year plus an extended guarantee of 1 year).

What is covered by the free Shark® guarantee?
Repair or replacement of your Shark® machine (at Shark’s discretion), including all parts and labour. A Shark® guarantee is in addition to your legal rights as a consumer.

What is not covered by the free Shark® guarantee?

• Normal wear and tear.
• Accidental damage or faults caused by negligent use or care, misuse, neglect, careless operation or handling of the Steam and Scrub Mop which is not in accordance with the Shark® Operating Manual supplied with your machine.
• Use of the Steam and Scrub Mop for anything other than normal domestic household purposes.
• Use of parts not assembled or installed in accordance with the  operating instructions.
• Use of parts and accessories which are not Shark® Genuine Components.
•  Faulty installation (except where installed by Shark®).
• Repairs or alterations carried out by parties other than Shark® or its agents.

What happens when my guarantee runs out?
Shark® does not design products to last for a limited time. We do appreciate that there may be a desire for our customers to want to repair their Steam and Scrub Mop cleaners after the guarantee has lapsed. In this case please contact our FreePhone customer service help line and ask about our out of guarantee program, on 0800 862 0453.

Where can I buy genuine Shark® spares and accessories?
Shark® spares and accessories are developed by the same engineers who developed your Shark® Steam and Scrub Mop
You’ll find a full range of Shark® spares, replacement parts and accessories for all Shark® machines at www.sharkclean.co.uk.

Please remember that damage caused by the use of non-Shark spares may not be covered under your guarantee.

NOTE: Save these instructions. Keep for future reference.

Contact Us

SharkNinja Europe Limited,
3150 Century Way, Thorpe Park,
Leeds, LS15 8ZB, UK
+44 (0)800 862 0453
www.sharkclean.co.uk

SharkNinja Germany GmbH
c/o Regus Management GmbH,
Excellent Business Center 10
+11/ Stock, Westhafenplatz 1,
60327 Frankfurt am Main, Germany
www.sharkclean.eu

Illustrations may differ from actual product. We are constantly striving to improve our products, therefore the specifications contained herein are subject to change without notice.

@sharkcleaninguk
@sharkcleanuk
@sharkcleanuk

References

• Shark United Kingdom

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