My SpotClean Cordless Portable Carpet Cleaner is leaking | Support

LEAKING FROM BOTTOM OF MACHINE

• If leaking is coming from bottom of the machine, check that the separator stack inside the dirty water tank is properly in place

• The arrow on the separator stack should be in line with the lock icon on the dirty water tank

• Remove dirty water tank

• Twist the bottom of the float stack clockwise until arrow is lined up with lock symbol

• Fully close the float stack in the dirty water tank

• Remove clean water tank and fill with water

• Check for leaking while it is detached from machine

• If there is no leaking, remove the dirty water tank and check for water in the receiving area (under tanks)

• If there is water in the receiving area, check that the black “duck bill” gasket is not missing or inserted wrong in the dirty water tank

• The tall side of the “duck bill” should be inserted into the opening on the outer, rounded side of the tank

• Take it out and squeeze the tall flap and test that it will open

• Empty the dirty water tank and turn it over repeatedly

• The float inside should slide back and forth easily

• If the float is stuck, please order a replacement

  • If there is no water in the receiving area, Contact Us

LEAKING FROM THE HOSE

• Carefully examine hose to determine where leak is coming from
  • If the leak is coming from the hose where the tool attachment attaches or where it enters the machine, please Contact Us

LEAKING FROM CLEAN WATER TANK

• If there is leaking coming from the solution tank, check that the black, round solution valve is not stuck or pushed up
• Try to adjust valve with your finger
  • If it is still stuck, a new tank will need to be ordered

LEAKING FROM THE DIRTY WATER TANK

• Check that the “duck bill gasket” is all the way in place

• If not, push in to the collection tank securely

• Check for debris stuck in the crevices within the duck bill gasket

• Remove the dirty water tank

• Twist the bottom of the float stack clockwise until the arrow is lined up with the lock symbol

  • If there is still leaking, please order a new dirty water tank

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