My EasySweep® Cordless Floor & Carpet Sweeper has no power | Support

June 7, 2024
Bissell

  • Check to make sure the correct charger is being used

    • The charger model number listed on the motor rating label and on the charger should be: YLS0041-T060015

    • If charger is not correct, a new one will be needed

    • If using correct charger, make sure the charger is plugged into a functioning outlet

    • Verify the machine is in the OFF position while charging

      • If the machine is in the on position while charging, the machine will not charge
    • Verify the machine is fully charged

      • Battery needs to charge a full, uninterrupted 16 hours before first use
      • After first use, charge at least 16 hours to renew the battery
      • The charging indicator light will illuminate when properly connected and will not turn off when fully charged
    • Make sure the dirt cup is securely placed into the machine

      • Press down on the machine to ensure the dirt cup is in place
    • Check to see if the charger is warm at the outlet after being plugged in for several minutes

      • If charger is not warm, place order for new charger
      • If charger is warm and machine still doesn’t charge, please Contact Us
    • Recipient Email

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