My 3-in-1® Turbo/Magic Vac® PowerBrush/Featherweight® Turbo Stick Vac has no/low suction | Support

• Test for suction at the motor duct

  • Remove dirt container & filter

  • Plug machine in and turn on

  • Place hand over the vent area where the top of the tank connects

  • If no suction here, Contact Us

  • If there is suction, turn off and unplug machine

  • Empty dirt tank

  • Remove debris from filter

    • Filter can be washed in mild soap and warm water
    • Allow to completely air dry (24 – 48 Hrs) before reinstalling

  • Insert filter back into dirt tank

    • Vacuum should never be operated without the filter in place
    • Replacement filters can be ordered

  • Before inserting dirt tank

  • Detach the foot by pressing the release tab on the lower back of the machine

  • Clear any debris at the suction channel on the end of the hand vac

  • Clear debris from suction opening on the top of the foot assembly

    • You should be able to see the brush through the suction opening

  • Clear all hair and debris from the brush roll

    • Do not attempt to remove the brush cover – disassembling it will destroy the foot and void the warranty

  • Reattach foot assembly, install filter into dirt tank & attach to machine

  • If the hand vac has suction but there is no suction at the floor, a new foot assembly can be ordered

If still have suction issues, Contact Us

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