My Pet Stain Eraser PowerBrush is Leaking | Support

If you are experiencing leaking you may be holding your machine in an

incorrect orientation or have a full dirty water tank, follow these steps to resolve:

• Ensure your machine is always in a horizontal or upright position

• Where is the machine leaking from?

  • Dirty Water Tank or Vents > Turn machine off
  • Formula Tank or Front of the Machine > Go to Suction Lens and Formula Tank

• Make sure you are using the proper BISSELL formula > Go to Parts & Supplies

• Sit machine upright on a flat surface

• Press dirty water tank release latch and pull the tank out

• Open dirty water tank plug and empty into a sink or toilet

• Fill dirty water tank with water

• Secure plug back into place

• Check Dirty Water Tank for cracks, damage, or warping

  • If Dirty Water Tank is damaged, order a new one > Go to Parts & Supplies

• Empty Dirty Water Tank and secure Plug back into place

• Put Dirty Water Tank back on machine aligning the bottom of tank with the hook on the machine

• Rotate tank forward until latch has clicked into place

• Put machine down on a flat surface such as a table or counter > Turn machine on

  • Is machine still leaking?
  • No > Great! Glad we could get you back to cleaning!
  • Yes > Let machine run for 1 minute or until machine has stopped leaking > Turn machine off > Turn on again to see if leaking persists
    • Does the issue persist?
      • No > Great! Glad we could get you back to cleaning!
      • Yes > Go to Suction Lens and Formula Tank

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