My ICONpet™ Robotic Vacuum has No Power/Not Charging | Support

June 7, 2024
Bissell

Is there an error displaying on your robot?

  • Yes > Go to Display Errors for remedies

  • No > The Power switch needs to be in the On position for the Robot to charge

  • Plug another device into the outlet to make sure outlet is working properly

  • Inspect the entire length of the Power adaptor, plug & cord, if damaged > Replace Charger > Go to Parts & Supplies

  • Unplug adaptor from back of Dock > Plug back in

    • Green light on the back of Dock indicates it has power
    • If no Green light when Dock is plugged in > Replace Dock > Go to Parts & Supplies
  • Wipe connection points on front of Dock and back of Robot with clean dry cloth

  • Turn Robot OFF > Wait a few seconds > Turn ON

    • Set Robot on Dock > Readjust Robot to ensure it is seated properly & Display lights are visible > Wait a few seconds to confirm Robot is charging
    • When charging both the Battery Icon and Display will illuminate

If your Robot still does not have power, please Contact Us

  • Recipient Email

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