My Pet Hair Eraser® Canister Vacuum Brush is Not Turning | Support

June 7, 2024
Bissell

The brush roll button on the handle must be turned on in order for the brush to spin

  • Turn the machine off and unplug

  • Remove the sole plate by turning the 3 locking tabs counter clockwise (use a coin or flat headed screwdriver)

  • Remove brush roll, clean debris from brush and brush ends

  • If the belt is broken, please Contact Us

  • Reattach the brush around the belt and install into machine

  • Reattach the sole plate and turn the locking tabs clockwise to secure

Plug in, turn on and press brush roll button on the handle to activate the brush roll

If brush is still not turning,  please Contact Us

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