My Healthy Home/Heavy Duty Vacuum® has no power | Support

June 7, 2024
Bissell

  • Unplug vacuum

    • Run hand along entire length of power cord, it should be smooth

    • Check plug for damage

    • Check to see if outlet is working:

      • Test this by plugging in a cell phone charger or small appliance
      • If no power to outlet, test a different outlet in a separate room
      • Reset circuit breaker if needed
    • Remove the Upper Handle by removing the one Handle Screw located below the Upper Cord Wrap

      • The white Wire Harness should be sticking out of the handle
      • If it’s set back, pull it out until it clicks into place
    • The Thermal Protector may turn off machine if it get too hot due to a clog or dirty filters

      • Check machine for clogs and clean all filters – see No Suction troubleshooting steps for more information
      • Allow machine to rest for 30 minutes to reset

If machine still does not have power, visit a BISSELL Authorized Service Center or Contact Us

  • Recipient Email

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